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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
I ordered a red laced dress from this website since July 21st, 2014, I ordered it for my cousins wedding for August 31st. I have not received anything till this day. As soon as I clicked purchase on the website they automatically took 186 dollars out of my account. I had to end up buying another dress because their website turned out to be a scam. Please do not be fooled like I was..
Date of experience: October 6, 2014
Sizes are way off, once u receive item, then a run around on getting money back, they said I would only receive 56.00 back when it cost 138.00 for outfit, and said it is a pity! Never again would I order from them again! So I am out 138.00
Date of experience: May 8, 2019
I LOVED this dress, it made me feel sexy and beautiful. If you have time to have it custom made it would fit even better. This was my first order from this company. They now have a new customer for life.
Date of experience: December 30, 2014
I ordered a really cute bathing suit from TBdress. I wanted more information on how to view my order, and a very nice live chat assistant helped my with my questions.
Fun and easy shopping! Such cute clothes and great prices!
Date of experience: July 29, 2015
I am a person who likes everything customized to my tastes and obviously I was not going to compromise on my bridesmaid dresses. Here I found exactly what I was looking for. The dresses were so unique and my bridesmaids looked like they stepped out of a fairy tale..
Date of experience: March 6, 2013
I wasn't expecting a lot for $20, but the item was of cheap costume quality and fabric reeked of gasoline. Item will need a lot of work to be wearable, as it's mostly just cut polyester with raw edges, but could be used as a "shell" for decorative work if someone wanted to put that kind of effort into it and didn't mind the fabric. Customers need to really pay attention to the measurements for the sizes (jr. Sizes, basically). Caveat Emptor... the return policy looks to be more headache than it would be worth. I don't intend to use the company again.
Date of experience: February 24, 2014
Hey dear,
Thnks for shopping with tbdress. Would you please let me know your order number so as to get know your item details. Send here :sns@tbdress.com. Return policy is always valid. If it is our fault, we would like to make up for it.
Waiting for your order number
Kinds and regards
Tbdress service
This is one of the best platform when shopping. I didn't believe my eyes until I found out all the amazing things that this site offers. Effective discount to customers that buy in bulk And a rapid return service for customers that want to return shipments. Trust me when I say it's the best and hurry to download the app
Date of experience: December 18, 2018
I have made a purchase of dresses for my wedding and it still has not arrived, when I made the purchase it said from 8 to 12 days and the wedding is this week and they still have not dispatched my purchase
Date of experience: September 26, 2022
I bought a pair of blue beautiful sandals and all my friends and including family want to know the name of the store where I got it. My sandals are unique and it didn't take to long to arrive.
I feel like a hollywood star! They look so good on me and I even sleep with them. I am serious about it
Date of experience: July 6, 2015
My products arrived super fast and I was very pleased. It was so nice to receive the dress in ten days. The quality which happens to be most important part in a review; I can say was great because it is what I wanted and it also fitted well
Date of experience: April 25, 2015
I absolutely love the clothes on this site, I can put together an avant-garde look, or an elegant evening wear ensemble, or a casual but high fashion outfit. These clothes set me apart from the average when I perform on stage!
Date of experience: November 24, 2015
Everything came quickly, very securely packaged. Wife didn’t like one of the features but that wasn’t the product or the systems fault it was her preference which I had not well learned when I was planning to surprise her
Date of experience: April 26, 2015
I too am concerned if this is a scam of a company. I placed an order on Sept 19 and have yet to receive delivery confirmation. I've never had any problems when ordering online. In hindsight, I should have done googled this company before ordering. I have emailed them with this issue but to no avail. Now I am concerned that they have acct. Info. All of the reviews that I am reading are extremely low.
Date of experience: October 7, 2014
Dear, customer,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress. Com. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service
I ordered 2 dresses from these people and which the delivery price is almost the price of the clothes, outrageous... I ordered since November which I was going to wear in December for an occasion till now I have not gotten my my order or heard from them... Who runs a company like that. Their replies are full of excuses... GOOOSSHH!. I wonder if the good comments I see here are from real customers, I doubt that..
Date of experience: January 13, 2016
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I can't give you a good review of this company in good conscience because place an order on May 3rd for a necklace set and I haven't received an email or anything stating that it is shipped my wedding is May 23rd only 13 days away and it's not going to arrive in time. The website said I would have it in 3 to 7 business days. Well it is not here and I haven't had any update. I tried to call the phone number that is listed on the website it is unreachable it's not even a real number. I have emailed them several times with no response. I would not recommend at this point
Date of experience: May 10, 2020
Hi Ordered 3 outfits and I did leave it a little late but they arrived a
Couple of days later. Kids opened them when they got in from school and we
Discovered that my daughter was missing her prom. I called and spoke to
Nicole on she apologized and said she would send out another, I explained
That the event was the following day and it probably not arrive on time but
Would be good to have it anyway to complete the outfit. Couldn't believe
It, Saturday afternoon the prom arrived in time for the party, amazing
Service! Thank you so much tbdress brilliant service.
Date of experience: March 12, 2014
My experience with TB dress is nice. I ordered a dress couple of month ago I was buying dress online for the first time so was not very sure, but the dress I received was really very nice. It was same as a picture, very nice fabric. The only thing is delivery took little long time but dress was good so it's fine. I received many compliments and planing to buy some more clothes.
Date of experience: December 4, 2015
I ordered on 7/31 and when I looked my order up online, the website said that my dress has shipped yesterday. I went to track my order, clicking the link, and the tracking number is not loading on the delivery service website that I've never heard of and it seems to be coming from Asia. The reason I decided to order from TBDress was because I saw all the positive reviews. I'm wondering if they are people paid to post these reviews? Because upon actually scrolling through the reviews, I'm reading a lot that are similar to my situation. I hope the dress comes and I hope it's not of poor quality or else this company will not hear the end of it from me!
Date of experience: August 12, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
One of the most awaited event was my 20th birthday. My mom allowed me to choose the dress that I really liked. My event was fast approaching and it really gave me a hard time. I talked to someone at tbdress if she could ship the Sherri hill dress immediately. Surprisingly, it arrived on 2 weeks before my wear date. You are so Super tbdress!
Date of experience: December 12, 2014
TBDress.com is a shop I love to click everytime I ever need a dress to purchase. They offer coolest fashion trends and their dress are of that much high quality I recommend to my friends and family members to log in their and buy some more whenever needed.
TBDress.com is just like my second home for fashion demand. Their price is always low and their service is always high. So far whoever bought from there I never heard a negative comment against them. Customer care, always positive. Dress quality, always positive. Color never fades away if you buy your dresses from TBDress.com.
Date of experience: January 22, 2014
I ordered a dress on 12/02/2014, and it was debited from my account same day. It is 12/26/2014, and I have not received the dress. I have tried twice to open a Dispute on their website, only to be told I can't open a dispute on this order. Seriously!?! When I track my shipment it has said the same thing since 12/08/2014: "Despatch from Sorting Center". I will never buy online from TBDress again.
Date of experience: December 26, 2014
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!
TBdress service team.
0000 rating!
Ordered two dresses from the website, both did not match the description, one of them wasnt even wearable!
Contacted the website 4 times, they completely ignored and did not reply my emails at all! Very rude and dissatisfying service. Would never recommend this website!
Date of experience: February 7, 2014
Hey dear,
This is tbdress after-sale service. I am so sad to hear your shopping experience like that. Would you please let me know your order number so that I could get know your order info. This is my mail address: sns@tbdress.com for your service.
And Here I'd like to refer you to tbdress customer service here: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service
I ordered my dress on September 4th and paid for it to come it 10 days. I just got my dress today October 1st and the material looks cheap and it had a whole in it. This place is the worst. They tell you 10 days after every thing. Processing 10 days after that. Preparing 10 days after that. Inspecting 10 days and shipping 10 days after that. So dont pay extra because you still won't get it.
Date of experience: October 1, 2019
I measured myself based on your sizing chart and found that I am a size 6. When the item arrived it did not fit me. It was not sewn to the correct size. Also a few beads fell off as I was taking the dress out of the bag and many more were found to be loosely sewn and about to fall off. I was offered a $15 refund to fix the beads and after several days of discussion only a 40% refund if I returned the product. Neither of these are sufficient as the mistakes were made on their end.
Date of experience: September 11, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I would like to say thank you very much... the dress is more beautiful then I could of imagine. The work that was put into this I am so pleased... I have to admit I was worried about ordering online but what a great company and fast on their orders and the work that was put into this dress I love it thank you again for making the beautiful dress for my special day.
Date of experience: September 3, 2014
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear, customer,
Sincerely apologize for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress. Com. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service