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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user beverleys3
GB
1 review
0 helpful votes
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December 15th, 2015
Verified purchase

I ordered a winter white wool coat with black tulle and button detail.
It arrived on time and is lovely quality. It's too small for me, a bit on the small size for size ordered, but will make great gift for Christmas for a family member.

Date of experience: December 12, 2015

Thumbnail of user odeliaa
RU
1 review
1 helpful vote
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July 17th, 2014

This dress is very beautifully made. I can not believe who fast we received it in the mail. Needs a little alterations but that is to do the length is a little long. Can not wait to see my daughter in it on her special day!

Date of experience: July 17, 2014

Thumbnail of user beverlyb30
Thailand
1 review
0 helpful votes
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May 9th, 2015

This is my first time purchasing on this website. It's a very good first time experience as I bought something for my mom for Mother's Day. I got a new customers discount and a 10% off. I really like the way they welcome customers with discounts.

Date of experience: May 6, 2015

Thumbnail of user jesellt
Netherlands
1 review
0 helpful votes
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May 8th, 2015

They were very helpful and their dress design was excellent. I can't wait to have more designs come to life. From the first chat I knew they would and sure enough they did deliver in fact for free. I bought the dress, they paid the shipping.

Date of experience: May 5, 2015

Thumbnail of user christfiedm
Philippines
6 reviews
0 helpful votes
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May 20th, 2013

Tbdress.com offered a pleasant service to me. I had not read the reviews when I placed the order. When I saw the reviews three days later I felt my heart skip some beats. I thought I had lost the money. It was impressive when my door bell rung on Thursday afternoon. The mail man had some parcels for me one turned out to be the beautiful dress I had ordered from tb dress. It fitted my GF perfectly. I am happy because the delivery was fast, the dress was fit and cheap.

Date of experience: May 20, 2013

Thumbnail of user mandyl4
Austria
2 reviews
0 helpful votes
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December 12th, 2014
Verified purchase

The dress exceeded my expectations by far! When I ordered it I was honestly thinking for this price. It cannot really be any good, but this dress is fantastic! It is so well fabricated with gorgeous details. It was exactly was I was looking for for the great day and unbeatable for this price. I can only say thanks for making this part of my wedding very easy and enjoyable!

Date of experience: December 12, 2014

Thumbnail of user pacieh
Maine
1 review
1 helpful vote
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January 16th, 2014

Hello guys,
I did order a pair of green sandals from tbdress last December.It took 14 days for the sandals to arrive since am in Durban. I took note of the friendliness of the staff going by the way they helped me in placing my order.

Date of experience: January 16, 2014

Thumbnail of user roxannw3
Connecticut
1 review
3 helpful votes
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January 2nd, 2018

Beautiful dresses! Can't wait to see my first dress. I'm looking for an online shopping website to buy beautiful dresses. Hopefully I will return with great customer satisfaction. The website was easy to navigate. I rated a 3 because I did not see the dress yet.

Date of experience: December 30, 2017

Thumbnail of user mimmis
Sweden
1 review
0 helpful votes
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July 2nd, 2015
Verified purchase

I bought a dress from here and it's just great! It's a nice fit and I feel really pretty in it and they have so many options even for someone that's a little heavier than most... It's great and on some of the outfits you can get a costume size which is great! I think more people should buy from here:)

//Mimmi

Date of experience: June 29, 2015

Thumbnail of user sheryls109
Kansas
1 review
0 helpful votes
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May 26th, 2020

Ordered leggings in February and have not received them nor have I gotten the refund promised in April. It has been one excuse after another and one poor offer after another. Communication is very slow. I have been give the run around for 3 months now.

Date of experience: May 26, 2020

Thumbnail of user jessm112
New York
1 review
2 helpful votes
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July 23rd, 2019

SCAM! Don't order from here! I spent $150 on a dress that when I received it, it was nothing like the picture. It was a totally different dress made from cheap material. They told me I can not return it. Bunch of liars and scam artists!

Date of experience: July 23, 2019

Thumbnail of user lindaw83
Canada
1 review
1 helpful vote
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May 9th, 2015

I liked the first dress so much, I have every color now. The blue one ran a little smaller than the other colors, but it still fits ok. I'm 5'3,36C, 125 lbs. and the small fits very well on me. This dress is very soft and well constructed, and it makes you look thinner. The waist is snug but not tight, and I like the fact the material is easy to wash and iron.

Date of experience: May 6, 2015

Thumbnail of user opeyemia1
Germany
1 review
0 helpful votes
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March 16th, 2017
Verified purchase

One time receipt issued and e-mail of authenticity to guarantee items purchased are secured. Ifound d application to be authentic and not a scam or fraud. Hope to receive my purchased goods in d next few days.

Date of experience: March 14, 2017

Thumbnail of user joanc32
Pennsylvania
1 review
0 helpful votes
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July 10th, 2015
Verified purchase

Shopping TBDress web page was the best shopping experience ever, I have gain some weight but this site has some of the most beautiful dresses that I think would fit me sexy for the next date night my husband and I go out on the town or on vacation. Love it

Date of experience: July 7, 2015

Thumbnail of user rozaa2
Michigan
1 review
0 helpful votes
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July 10th, 2017

I ordered 3 items two days ago and I received them after 12 days and it was exactly what i needed, However you should check the size chart because some items has different kind of sizes for example if u usually wore size 8 you might order M in some product

Date of experience: July 7, 2017

Thumbnail of user jessicaf12
Indiana
1 review
1 helpful vote
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September 17th, 2014

I just received my wedding dress today. I have been waiting in excitement and when it arrived my big long dress was stuff into a small very small bag like 10x 12. It is very very wrinkly and my petticoat is not with it. They never sent half my order I'm missing my petticoat. My dress will not look right with out it. I asked the driver if he had another package and he said no. I checked again and saw it had 2 tracking numbers on that one small bag. My petticoat is really puffy no way would it fit in with that dress so where is it. I still have no idea I tried calling costumer service none of there numbers are working ones. I sent so many emails no response back and no I'm hoping they read this and fix it fast because my wedding is in 3 weeks. I don't have time for reordering from some where else plus I already paid for it.

Tip for consumers:
Only order one item because that all you will get . Tell them not to smash your wedding dress into a tiny tiny bag .

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Quality

Date of experience: September 17, 2014

Thumbnail of user aaronl22
Aaron l.

Dear Jessica,
This is tbdress service on sitejabber. Could you give me your order number so that i can check the details of your order. We fel sorry to make you feel bad. I'm here sincerely hope to solve your problem as soon as possible. Looking forward to hear from you for your order number. Please write to me here :sns@tbdress.com

Regards,
Tbdress service.

Thumbnail of user jeany7
New York
1 review
10 helpful votes
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October 13th, 2015

Ordered 10 items and only one, the shoe only worth the price. Other items were damaged but due to mailing cost, I find it not practical to return, it will just add discouragement and time to me. Never to order again

Date of experience: October 10, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user leeannl2
South Africa
2 reviews
10 helpful votes
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February 10th, 2017
Verified purchase

I just love buying dresses and shoes from TB. I'm from South Africa and I order in. Never had receiving problems at all. I just love shopping online and this is the best website to buy the latest trends. Happy shopper!

Date of experience: February 8, 2017

Thumbnail of user yvonnej11
New York
1 review
8 helpful votes
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January 22nd, 2016

I placed an order with TbDress in November 2015, paid $70 for 2-3 day delivery, I never received my items. I couldn't find contact information on their website. Then I found out they were in China. I eventually found an email for them And sent approximately 10 emails, over a period of a month, asking for my merchandise. By week 5, I received emails from TbDress stating my items were being shipped. I asked them to refund my "expedited " shipment fee, they never responded nor did they send my items. I am glad I paid the $270 via PayPal, because I called them and disputed the sale. After I placed the dispute I received a call from TBDress in China asking me to stop the claim with PayPal, and they would send my merchandise. After trying to contact them for 5 weeks, now they were begging me to call off PayPal! No way, I received my money back to my PayPal. I will never do businesses with them again. Total sham. Yvonne, New Jersey

Date of experience: January 19, 2016

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user julesg18
Canada
1 review
2 helpful votes
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July 24th, 2019

I ordered a dress 4 weeks ago... I paid for fast delivery... still nothing... it's impossible to track your shipment... no numbers too call... no product... the email I got for the shipment doesnt allow you too email back... cant find a complaint number and in all i got scammed and ripped off for 70 dollars... do not order anything from them ever! I'm beginning too think I'll never get it... or my money back!

Date of experience: July 24, 2019

Thumbnail of user alishan2
Virginia
1 review
0 helpful votes
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December 24th, 2015
Verified purchase

I love the selection on TB dress. I first bought a dress from the site and later on was surfing the web to find shoes to go with. I had a "light bulb" moment and thought why the heck am I not just looking on TBdress for shoes too? Sure enough I found the perfect pair!

Date of experience: December 20, 2015

Thumbnail of user manilyne
Philippines
1 review
0 helpful votes
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December 9th, 2013

I just registered to review this site. I got a parcel Today in the morning at around 10 am. I live in South Africa, when I opened it, it had a package with tbdress prints all over. My dress was well packed under it. I have opened and checked, in fact I have tried the dress and it is cute. I will have it for a Christmas party. What amazes me most is the fact that I ordered it last week on Tuesday. I din't expect it this early but it is here now.

Date of experience: December 9, 2013

Thumbnail of user daphnet2
GB
2 reviews
3 helpful votes
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December 11th, 2014

I'm about to get married and I have ordered all the needed things from TBdress, even my wedding dress. I have to say that I was totally satisfied from the items i have received. I use internet for shopping but Tbdress is now my favorite site! Thank you

Service
Value
Shipping
Returns
Quality

Date of experience: December 11, 2014

Thumbnail of user emanuell17
Illinois
1 review
0 helpful votes
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October 9th, 2015
Verified purchase

Today, I bought my first piece of clothing on tbdress.com and I found it very easy to maneuver through the website. There were a plethora of stylish clothing to choose from. The clothing looks very nicely made and is relatively cheap which is always great for anyone trying to buy clothing on a budget. Overall I would definitely see myself buying from here again.

Date of experience: October 5, 2015

Thumbnail of user andreeanneb
Canada
1 review
1 helpful vote
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February 7th, 2016
Verified purchase

The website of TBdress I have a lot of beautiful and unique selection on fashion item. I simple want to take them all. But my pocket can not afford it now... And the prices is very good. That why i will definetly continue buying there! A recomend this website for everyone!

Service
Value
Shipping
Returns
Quality

Date of experience: February 4, 2016

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

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