TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
The site's customer service addressed all of my concerns. The price was much lower than I expected and the service and quality was beyond compare. I will definitely go back to this dress designer in the future.
Date of experience: April 26, 2015
I ordered the Plain Short Sleeve Women's Vintage Dress in navy with low expectations since the dress was so inexpensive. I was very impressed to find the high quality of the dress when I received it. Very well made, beautiful fabric and true to size. I LOVE this dress and will be a frequent customer of TB Dress. When ordering, please allow adequate time. It took close to a month for the dress to arrive, but the wait was totally worth it.
Date of experience: December 25, 2015
I have been very pleased with the clothes that I have ordered. Yes they take a while to come but I understand the reason. The only issue that I have had is that the plus size clothes all seem to not allow enough sleeve diameter. In other words the sleeves are very tight.
Date of experience: July 21, 2015
Excellent coat! TB dress should have this coat in stock in variety of different colours! Comfortable, warm, stylist and elegant coat! Can be worn as casual or fomal! A must have in every lady's wardrobe! Really handy and useful coat! Great style and I must say, very good quality and fast shipping! Thank you TB dress!
Date of experience: December 11, 2015
I bought a stylish shoe from tbdress at very reasonable and cheaper price which is very trendy and got delivered in time. This is the second time i made an online purchase in tbdress.com and i am very satisfied with their products and services.
Date of experience: July 16, 2014
You have so patient customer service, I need to thank you again, as I don't know how to pay for it, your service on line notice me with so much patient, now I got the beautiful dress. For the next time, I can get the same quality dress again. Thank you in my heart!.
Date of experience: September 2, 2014
I ordered two blouses from this website a month ago and have yet to receive my items. According to the website i should have received my items 2 weeks ago, i tried to track my order and it tells me there is no order with that number. At this point i am getting frustrated and would just like either the items i ordered or my money back. I have never experienced this with any other online clothing website i've ordered clothing from and i am very upset with this website.
Date of experience: November 5, 2014
I ordered my wedding dress from tbdress.com, as it was an special order it took a few months, but I received it three days before the expected day, I love it, it's beautiful and in perfect conditions, clean and pressed, just how they told me I would get it. While I was waiting for the dress I use the chat several times and they were very helpful and polite. I'm very pleased with the customer service, the dress and the price I paid. I highly recommend tbdress
Date of experience: December 8, 2014
The blue chiffon dress I ordered was good. Colour was slightly different to shown but that was to be expected due to differences in screen, but despite being quite small, I still managed to fit into a medium fine (they didn't have small available)
Overall, different to shown, but still good for the price
Date of experience: March 7, 2016
I purchased a dress and shoes from Tbdress for a special event. I was a little worried when I realized that the items would be shipping from China as I had never ordered anything so far away before and did not have a lot of time before the event. I loved the dress and shoes so much I decided to take a chance and order from Tbdress. I was so glad that I did! My dress and shoes were beautiful and arrived much faster than I expected. Everything fit perfectly and was as beautiful as the photos. I will definitely buy from them again and recommend them highly.
Date of experience: July 8, 2014
I purchased a pencil dress a few weeks ago and I wore it out with my girls and I mean heads were turning the entire night! The dress was made with the perfect material to hug my shape. I love it! I am about to purchase a bridesmaid dress from the site right now.
Date of experience: September 11, 2015
Well I will not express that much now until I get my goods, because last time I do business with you guys I was very upset due to the facts that the goods was not delivered as ordered until refund was made to me. I hope such incidents will not happened again.
Date of experience: April 1, 2016
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me the ID so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
Want to explore the latest collections? I suggest you to visit Tb dress, the ultimate destination displaying the exclusive garments. The price they offers can be the best but the customer support needs improvement.
Date of experience: November 10, 2014
This website is full of cute and adorable clothing. I have fallen in love with the fall-wear. I ordered a dress from this site for a reasonable price. I have told my family and friends about this site as well and they are in love too!
Date of experience: October 6, 2015
My best friend bought from you and she was very excited when the clothes arrived. The size, the material, the colour... everything was matching perfect.So she is very happy now and i would like to order to because everything is like in the pictures and how it's said. Thank you have a nice day!
Date of experience: October 31, 2015
Sorry, no good experience this time.
I ordered on 21. Of January with the number No. ******* a pair of jeans, but until now I did not receive it. I wrote to customer service of TBdress, but I did not get any answer. This is not a good way to do business
Date of experience: March 1, 2016
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
When you decided to buy a bridal dress for your special occasion before going to shop, take a look in the tbdress online store. The tbdress online store gives you number of collections and unique designs, which you are looking to wear in the special event. You are going to love the amazing dress and you will get good compliments from everyone.
Date of experience: July 16, 2014
Living in Australia, it is not easy to find a night gown for less than $400. I thought Tbdress had nice dresses. Although I read a lot of bad reviews about it, I was willing to risk it. The dress came out just fine. And it was the color and the size I ordered. I had not checked measurements though. So it was very long. I am getting it tailored now. I think overall, I am satisfied. The dress looks nice and unique. And it is less expensive than anything in the market here. I got the dress approximately 20 days after I ordered it.
Date of experience: August 18, 2014
My best friend recommended this website to me. I was very nervous because it was my wedding dress! It sounds very unwise to order a wedding dress online. But now, I am a big fan of this site! The dress is amazing! Can’t love it more! Thanks TBdress!
Date of experience: November 25, 2014
This company exceeded my expectations! I had read so many bad reviews AFTER I had already placed the order and paid, and was so worried about if I would get my dress on time for my wedding. I looked at my dress status every day. On the thirteenth day after placing my order, my dress was ready for delivery and then shipped out later that same day. I think they did super express shipping because I got my dress the very next day around three in the afternoon. I opened the box and pulled out the dress and it was as beautiful as the picture. I am very pleased with the quality and speed of shipping. I would order from this website again.
Date of experience: November 24, 2014
I had to get the dress of all times so i searched everywhere and someone recommended me to tidebuy.At first i was kind of reluctant because it was an online thing but as soon as i got the dress i wanted i changed my mind about online especially tidebuy as it is the shop to go to if you need an adorable and cute dress. Surely i was the envy of everyone at that black and white party, and my girl friends wanted to know the place as it was affordable and yet it was classy and of high quality
Date of experience: December 4, 2013
It is a wonderful store. I got my wedding gown from tbdress and i hope my daughter get to use it because to me its the best wedding dress. This dress brightens my day everyday and whenever i look at it i feel like i am already celebrating my anniversary!
Date of experience: January 18, 2014
I try to place order several time in the final payment step some one haked my credit card and start to use it for many days until i realise and i called my bake to stop my credit card
Be careful when you order from this web site its not secure
Date of experience: October 30, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
Hot dresses are all I get at TBdress, What an amazing site to shop! I could not believe I could get elegant A-line square capped floor length just at $72. It was really best prce for me. I could not complain because it was of good quality and it fitted me well. I always shop around TBdress for best cloths including the latest dresses all for ladies. I really recommend TBdress.com, I really pity those who don't know what they have been missing at TBdress.com
Date of experience: April 22, 2013
Do NOT ever purchase from tbdress.com. When they don't send the goods and you ask for them to credit the amount back to your credit card, they will not. You will NEVER see your money again. BIG RIP OFF site.
Mar 1,2014 update
This is followup to my review in January, in which i stated they never credited me back the funds after never sending me the goods as they said the item was out of stock. After writing on Sitejabber, and exchanging several emails with TB dress, and most importantly telling them I will be reporting them to my credit card company and then they can deal directly with them, they finally credited me back my money. In the email in which they notified me of the credit, they also asked me to write a new review of them and give the a three/four star review, which I will not. I will however, say I finally got a refund... After chasing them for almost two months.
Date of experience: January 30, 2014
Dear Robin T.
Firstly thnks for shopping with tbdress, which has been honestly doing business for years. And return policy is also valid all the time. Would you please let me know what had happened to you there? This is my mailbox :sns@tbdress.com for your news.
Or You may contact here tbdress customer service here: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
Thanks for your feedback! I guess there may be something wrong with your order. Could you please tell me your order number? We will find out the problem with it and contact you as soon as possible.
Our mailbox: service@tbdress.com
Thanks for your review again!
Best regards!