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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user nguyets
California
1 review
0 helpful votes
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January 2nd, 2016
Verified purchase

This is the second or third time I did the shopping on line with TBdress and I am very happy with this. They have many items for me to choose and I can spend time as much as I want to shop. I can look at the products again and again before I buy. I like the easy way to add or subtract to the shopping bag, especially the price is affordable with discount and free shipping. I think I will do more business with them in the future:-)

Date of experience: December 30, 2015

Thumbnail of user faridahk
Philippines
1 review
0 helpful votes
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April 21st, 2015
Verified purchase

I am the luckiest customer to this store. Just recently, I purchased a very beautiful dress. I must say the services I received especially at the customer service part was very pleasing. I understood every step of the transaction and felt very assured of the safety of my order and also the reliability of the store. I received my dress and would love to shop here again.

Date of experience: April 18, 2015

Thumbnail of user cindyp33
Washington
1 review
7 helpful votes
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October 6th, 2015

I went by the measurements that they had, dress is way to big by about 2 sizes. The coverage on top is less than shown. Was disappointed, I was looking forward to the dress and with the problems with the dress, I can't wear it. Won't order from them again

Date of experience: October 3, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user hermosat
1 review
1 helpful vote
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July 9th, 2014

I love the back zipper style of these pumps, which i bought from tbdress online store. These pumps gave an exceptional look to me when I wore it for my graduation. I can easily put on and throw off these pumps using the zipper in the pumps. Love it.

Date of experience: July 9, 2014

Thumbnail of user cherylm24
Germany
1 review
1 helpful vote
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August 14th, 2014
Verified purchase

This is the first time I have ordered from this company and I can honestly say, I thought they were brilliant. Ordering was easy and delivery was quick and very good value. Oh and I love what I ordered too! Would definitely recommend!

Date of experience: August 14, 2014

Thumbnail of user jgo3
Canada
1 review
0 helpful votes
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November 10th, 2015
Verified purchase

As luck had it I happened upon TBDress totally by accident. I was pleasantly surprised and overwhelmed by the new and very stylish articles that I found. The frosting on the cake was the fantastic prices and the ease of placing an order.

Service
Value
Shipping

Date of experience: November 7, 2015

Thumbnail of user ruthm43
Turkey
1 review
0 helpful votes
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May 9th, 2015

I just absolutely love the maxi skirt i got from tbdress. It's beautiful, the color is gorgeous, the material is sleek and thinning and the length is just perfect. It fits me perfectly and when I wear heels it look amazing. You can't see through the material at all. It look like maybe you can but as soon as I put it on I asked my husband and he said not at all. So all in all I'm really loving my new maxi skirt. I super glad I got the opportunity to review it in exchange for my honest opinion.

Date of experience: May 6, 2015

Thumbnail of user solaa1
Nigeria
1 review
0 helpful votes
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February 9th, 2014

I have been hearing about online spam but I am somebody that love to take risk and do not like to stress myself most especially when shopping. I discovered various clothing materials in Tbdress. I decided to take risk in buying it and considered that if I did not get it, then I did not get it more so it is not expensive and it is the type of material I cannot find anywhere else than Tbdress. I placed my order but to my greatest surprise, I received the order few weeks after I have placed the order and was just exactly as I saw it online. I love the site! Even though, I mailed Tbdress on the lateness in delivery but they said they are still working on that so that they can meet up with the consumer’s demand on time. In fact, I believe in Tbdress and can now commit my hard earnings on it for bigger purchase.

Date of experience: February 9, 2014

Thumbnail of user larab4
Kenya
1 review
2 helpful votes
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January 10th, 2014

The different ranges of wedding dress available

There are many such customers who are quite excited about tbdresses and recently I too ordered one dress and I was really amazed with the fabric and details about the dress. Though the product took some time to arrive but once it arrived I was satisfied and was wrapped in a tiny little folder, the dress impressed be a lot. The color I chose was exactly the same and the measurement was perfect which suited me. I even referred some of my friends to get bridesmaid dresses from the brand and they are happy as well.

The online website provides huge collection of wedding dresses and also within affordable prices which makes it worth buying. There are huge discounts that relax much of your financial burden and you can get your favorite wedding dress from tbdress. So get the best experience of buying dress from the website and make yourself look beautiful and amazing on the special day.

Date of experience: January 10, 2014

Thumbnail of user amyk241
Maryland
1 review
2 helpful votes
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June 5th, 2019

I ordered a dress from this website to wear to my best friend's wedding as her maid of honor. Not only the dress was delivered later than the stated date, the dress was 2-3 sizes bigger than my custom measurements I had entered when purchasing it. I requested a return address and a full refund. They said I cannot return the dress because it was custom made for my measurements. I argued that these were not my measurements. They requested pictures with my measurements and measurements of the dress and I sent it. The measurements were 5-6 inches bigger than my size. I explained that the item was faulty. The size was completely off, and I have no use for the dress, as it was not as described, and does not fit its purpose. They offered me $50 credit to make alterations. I spoke to my seamstress and she said that the dress is so big that adjustments were unattainable. Now I am stuck with the dress with no use for it.

Date of experience: June 5, 2019

Thumbnail of user renees158
Canada
1 review
1 helpful vote
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June 14th, 2019

This company sucks so bad. I ordered plus size clothing and the send me child size clothing i wasted my time and money and then they didn't even want to refund my money. They are horrible never will deal with this company again

Date of experience: June 14, 2019

Thumbnail of user sharons74
Israel
1 review
0 helpful votes
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July 4th, 2015
Verified purchase

I bought a wedding dress here and I am very happy with this site, everything is crystal clear and prices are very good. Also - the customer service is excellent.

I recommend this site to all.

Sharon

Date of experience: July 1, 2015

Thumbnail of user stephanies78
Florida
1 review
3 helpful votes
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July 9th, 2015

I was referred by a friend about tbdress.com so i ordered 4 dresses, 1 of the dress is my ivory wedding dress and 2 others for the wedding reception for me and my mother. I was even planning on buying the bridesmaid dresses and forget it. 1st the wedding dress did not fit me at all too big and long and another dress was too small for me. I contacted for refund or exchange and i they told me i have to pay shipping around $100 plus they want to refund me only a 60% of what i paid. I was like what? I don't think so, never again. Very disappointed with this ordering and operations process. Not recommended.

Date of experience: July 6, 2015

Thumbnail of user aaronl22
Aaron l.

Dear Stephanie s.
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Thumbnail of user judyg16
Netherlands
1 review
1 helpful vote
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May 9th, 2015

I really like the quality of the cloths and how i can get them in two weeks sometimes less. I also love the fact that i get too many options to choose from. The only thing is that i wish i could get more discounts.

Date of experience: May 6, 2015

Thumbnail of user claireg12
Spain
1 review
1 helpful vote
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August 17th, 2014
Verified purchase

I was so excited to receive my dress but I was so worried that the colour might not be perfect, but it is absolutely perfect! I ordered a dress in 'watermelon' after reading some reviews that the dress was more of a coral colour than pink. It is definitely more coral which is what i wanted so anyone who picks that watermelon colour thinking it will be pink beware! The dress is prefect, fits perfectly except i measured my bust wrong and it needs taking in just a little (wishful thinking i reckon) and the quality is awesome. Will be recommending this site to anyone and everyone looking for a dress and I'm a customer for life

Date of experience: August 17, 2014

Thumbnail of user lynnp36
Kentucky
1 review
0 helpful votes
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October 23rd, 2015
Verified purchase

I was checking my email when TBdress ad came up. I couldn't believe the prices! I ordered 3 coats one red, one blue and one pink. I have wanted those color coats for 3 years now but just haven't been able to afford them! I will be ordering from TBdress from now on!

Date of experience: October 20, 2015

Thumbnail of user lillyroseb
Texas
1 review
0 helpful votes
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April 22nd, 2015

Thank you for delivering my order so quickly and efficiently. I am very pleased with my outfit and the fit is perfect. The quality is very good. I have no complaints at all and will use you and recommend you to others in the future.

Date of experience: April 19, 2015

Thumbnail of user amala9
Australia
1 review
4 helpful votes
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August 30th, 2015

Ordered 6 dresses, chose them according to their sizing chart and not one dress was correct. More than 10cm difference in measurements. Their reply was sorry keep them and we will give you $10 off your next order. I will never buy from them and I don't recommend anyone to buy their items.

Date of experience: August 27, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user unhappyu8
California
1 review
2 helpful votes
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June 19th, 2019

I emailed tbdress almost immediately after my order was delivered to return one of the items. They responded requesting the reason for return. I responded with the reason etc, and i did not hear back. I sent another email a week later, but did not hear back. Once again I sent another email and did not hear back. Finally they respond over a month later stating that it has been over 30 days and I can no longer return the item. I responded saying I have sent numerous emails prior to the 30 day mark with no response... and they said they emailed me (their one and only email asking for a reason for return) and did not get a response from me. I had to scan and email the copies of my multiple emails to them that were ignored to prove to them that they are liars. They purposely ignored my emails until after the 30 day mark and refuse to return the cheap dress I purchased from them. Will use it as a rag for cleaning I guess.

Date of experience: June 19, 2019

Thumbnail of user brandond25
Louisiana
1 review
0 helpful votes
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December 11th, 2015
Verified purchase

I had initial concerns... No swatches for the sequin fabric from which my dress is made (it is slightly lighter than I expected, but it is absolutely beautiful so I am not dissatisfied) and worry that the dress might not fit correctly... but overall, my experience with TB Dress has been amazing and I will be back for any dress needs I might have. My dress is gorgeous and fits perfectly; I couldn't have asked for better.

Service
Value
Shipping
Quality

Date of experience: December 7, 2015

Thumbnail of user nicolep432
New Jersey
1 review
0 helpful votes
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June 10th, 2020

I order this outfit before my event that and I received a message stating that ran out of stock. So I never received my refund back. So I email them can get something else for the item that was out stock. I send extra $20.00 for the items that I ordered and still didn't received my items. This website to order clothing is bad. Please don't order from this website.

Date of experience: June 10, 2020

Thumbnail of user simonak1
Spain
1 review
0 helpful votes
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December 1st, 2014

I recently just purchased this dress from Tbdress and I honestly have to say I am very impressed. The quality of the dress is incredible and I am very overly impressed. I would recommend this dress to anyone if you are looking for a beautiful, elegant gown/dress. I know it will be perfect for my occasion.

Service
Value
Shipping
Quality

Date of experience: December 1, 2014

Thumbnail of user hhh1
Georgia
1 review
3 helpful votes
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February 11th, 2014

The website is a scam and I'm willing to bet most of the positive reviews come from the website's own staff. You'll notice the poor grammar is consistent and the "voice" of each good review is mostly the same.

All of the dresses on the website have 5 stars -- clearly a scam.

Date of experience: February 11, 2014

Thumbnail of user aaronl22
Aaron l.

Hello HH H.

Thnks for your concern of tbdress reviews. Tbdress has been doing business online for years, although there are many aspects for tbdress to improve.
I a wondering what happened to you please? Let me know your order details, and your shopping experience with tbdress?

Message me your order number please, Bad reviews are not saying that tbdress is not good. All good reviews are not saying tbdress is good.

Sincerely
Tbdress service

Thumbnail of user hushame
AE
1 review
0 helpful votes
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October 30th, 2015
Verified purchase

I have already made my order & paid successfully & The items had been in the processing immediately without any delay. Aim so happy shopping with TBdress & i will be regular customer in future. They are cheap, fast & i like the quality of the materials & your fast response & your kind support.

Service
Value
Shipping
Quality

Date of experience: October 27, 2015

Thumbnail of user amenah
GB
1 review
1 helpful vote
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November 15th, 2015
Verified purchase

My experience with TBDress was lovely. The dresses fit perfectly and I am very happy with the product. Would definitely recommend to everyone as long as they check the size guide and read the description of the things they want to buy to make sure it is the fabric, colour, size etc. that they want.

Service
Value
Shipping
Returns
Quality

Date of experience: November 12, 2015

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
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