TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
I found everything I needed at TB dress and at a very competitive price. Delivery at my convenience compared to other shops where delivery is restricted to only o
The U S. Items purchased are also of high quality. Am very happy and satisfied to shop at TB Dress
Date of experience: September 11, 2015
This company is a total scam. I ordered a dress in December of last year. It arrived but was ill fitting. The return policy is extensive and difficult. I completed each and every requirement posted on the list of returns. I then was offered first $35 then $50 to keep the dress. I refused and was given permission to return the dress. I sent the dress back and heard nothing. Finally Tide Buy emailed me and told me I was not a customer and my receipt number did not exist. I now have no dress and no refund.
Date of experience: April 11, 2012
I had purchased some items and I am very satisfied by the service experience of this company. The receiving time of them was a little long but I finally get the products in a postal safety situation and I am very pleased of that. I recommend this company for your buys.
Date of experience: August 13, 2014
Having been referred to this site by my friend, I had lists expectations to have a great shopping experience. I have never trusted shopping online but I am happy this site had to be my first and best experience. The dress is tailored to the picture. It was also quite cheap. I like to thank you for the great service.
Date of experience: November 28, 2014
Just received my dress a couple of days ago. First of all, I am appreciative of a great job the dress makers have done on my dress. It is gorgeous since I am very picky when it comes to details. I am very happy with the shipment, the communication, and the customer service. All the representatives from TBdress are very professional and sincere.
Date of experience: December 15, 2014
I ordered a pair of earings. They were a gift for my mother and were the perfect length. Not so large, not so short. At least for her, they worked perfectly. Depending on the light, they tend to change the shade, which is not a problem at all. For us, at least. They don't shine way too much but that's just how we like it. They are so beautiful and I think I will use them as well
Date of experience: May 6, 2015
Brand new experience with design, I haven't seen t he changes these dresses have in unique Design and thoughtfulness for cutting and fit in years! They are so unusual,
Different, and even a quality to the feel of the fabric. I am so impressed! The comfortable softness. And wearability, have not been in women's clothing for a long time. Except for a poor fit and cut for one of them, I am very happy to have come across this supplier the other 5 I bought are so worth the price.
Date of experience: September 15, 2015
They will not send me swatches for my dresses. I need to see what color the dresses will be for sure because it is for my wedding and I need to have a specific color. They only email me back with an automatic message. I really don't like this, and don't think I will order by dresses form them.
Date of experience: November 21, 2014
Dear Ulyana,
I'm sorry that our customer service made you unpleasant, we will try our best to improve our customer service.
Thanks for pointing our problem.
Best regards!
This is my first order in Tbdress.com. I got nice appreciation from my mother. She loves the color, material and the style of these boots. I wore these boots in fall season which protects me from the cold.
Date of experience: December 11, 2014
I fell in love with the colour of my boots as they look better in real life than in the pictures. They feel very comfortable and I think this is the beginning of a beautiful friendship between me and them. :) Before ordering I had doubts (should I buy them or not? Would I like them or not?). It was one of the greatest pair of shoes I bought: they look good and feel good. I like my boots and this website!
Date of experience: December 9, 2014
TBDRESS has awesome clothes, that are always trendy even before they hit your local mall. Their Costumer Services are very good and the description of the products is accurate and not misleading! You get your money's worth there, plus they always have super great sales!
Date of experience: December 7, 2014
Terrible quality. Then bad customer service. Refuse to refund. I returned the item which i think is defective and they will not refund the entire balance. They refused to refund shipping and when they seen my review they offered to refund but only after I removed this review. Guess I'm not getting my shipping refunded.
Date of experience: December 3, 2017
Hello,
So sorry for the inconvenience and our customer service has sent emails to you for the resolution. Please reply us for your opinion once you read. Thanks for your cooperation.
Tbdress
I was worried that the material was going to be too thin but it wasn't. Perfect for the summer weather. Blue and peach is simply gorgeous. Fit as expected. Come on warm weather, I'm ready to have it on!
Date of experience: April 19, 2015
The staff exceeded all of our expectations including keeping within our budget and delivering the dresses for the bridesmaids ahead of schedule. I now have a memorable encounter and memorable story of how it was all made possible.
Date of experience: April 26, 2015
I went for tbdress.com because of paypal. Well for anyone who cares to know the fact that paypal deals with tbdress is enough reason to convince you that tbdress is not a scam.and that a side i have never had any issue with tbdress considering the fact that i have bought three dresses from this site.
Date of experience: July 9, 2014
An exclusive honeymoon pumps which i bought from tbdress online store, I felt extremely relaxed and comfortable wearing these stylish pumps of tbdress for my honeymoon. My husband loved these new style pumps and I felt very proud wearing it. The most charming and graceful pumps I have ever worn!
Date of experience: July 18, 2014
The items arrived in a very timely fashion and were of very high quality. I was not sure how good they were going to be because of the price but I was very much impressed! The gifts were a huge hit and I will definitely be a repeat customer here!
Date of experience: July 16, 2014
Beware of this site everyone and stay away! All of the positive reviews are fake, and I need to get the truth out. The site is a rip off and the quality of the clothing doesn't get any worse. I ordered a couple of things and the material quality, size, and color were all horrible! Never order from there! Once again, all of the positive reviews are completely fake!
Date of experience: August 20, 2014
Hi Veronica,
This is tbdress service on sitejabber. I am so sorry to hear your complaint like that. I got that the clothes you ordered is unfit for you. Please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
I am here wishing to help you with your return request. Please give me your order number first.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Regards,
Tbdress service
I was a bit leary at first to order from a site I had never heard of BUT so glad I did. I ordered 3 scarves and all 3 are just beautiful. They are better than I had even expected and the shipping was quite fast considering the recent storms. The colors of the scarves were true to the descriptions as were the sizes.
Date of experience: May 6, 2015
I have waited for over 3 months for a pair of shoes. 2 months before they even shipped them. Had to ask for my money back before they said they were shipped. DO NOT BELIEVE their 9 days to process 9 to ship. I would not use TB again I doubt if I will see the shoes or my money back. Very disappointing.
Tip for consumers:
Dont
Products used:
Never got them
Date of experience: April 1, 2022
They sent the wrong size Jacket and then offered a $35.00 dollar refund if i kept it. The costs to ship back were more so i accepted and that was 2 months ago. I continue to email and nothing. Total Silence. DO NOT BUY FROM THIS COMPANY! The size charts are no where close, and if you have an issue you will never hear back. AVOID...
Date of experience: March 3, 2020
The minute my wife got the dress I knew we had a problem!
Dress was nothing like it looked like on line. Then they would not allow a return.
They wanted my wife to put it on, take a pic, and send it to them to judge how she looked.
Tip for consumers:
Do NOT use this site. They are crooks.
Products used:
Dress
Date of experience: May 28, 2021
Customer service at TB dress was excellent. They always update and reply your inquiries asap. The dress was more beautiful than it was in the picture. The design, the fitting of the dress was perfect and delivery was fast and true to the expected date they gave you. Highly recommended!
Date of experience: July 7, 2015
The hoodies and overcoat I ordered fits me perfectly! I'm really small so I'm hesitant in buying clothing I cannot try on first, but I liked what I saw and just went with it. I received my order a couple of weeks later and everything was just as I expected. The hoodies are really warm!
Date of experience: November 25, 2015
This silver sequined dress is absolutely fabulous! I purchased it for an evening party, and it was the perfect dress to go with my stiletto heels. The quality is amazing, and the dress itself is terrific! I would definitely recommend!
Date of experience: November 4, 2014
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Email: Customer Service Dep. service@tbdress.com
Best Regards
TBdress