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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user heatherf14
KR
1 review
0 helpful votes
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December 16th, 2014
Verified purchase

My dress is wonderful. I am so glad that I purchase this dress from you. You are really professional. I got my order several days after placing it. And it turns out a beautiful dress. Love it so much!

Date of experience: December 16, 2014

Thumbnail of user krishnal2
New York
1 review
0 helpful votes
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January 19th, 2016
Verified purchase

This site is my and my family's favorite site for online shopping. I bought a jacket which is very nice in term of pricing and online service. It's quick to buy through online and better delivery and excellent service.

Date of experience: January 16, 2016

Thumbnail of user michaelm291
Jordan
1 review
1 helpful vote
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August 18th, 2015
Verified purchase

Ordered couple of times before, and it was completely great experience. I thought it will take ages to receive and it the clothes I ordered might not fit me. But I was completely wrong, everything was perfect and I'm ready to order again and again. Recommended (AAA)+++

Date of experience: August 15, 2015

Thumbnail of user mayak6
India
1 review
5 helpful votes
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November 26th, 2015
Verified purchase

1. Left side neck stitch is going off shoulder (already send the pics).
2. The cup stitch is rising up.
3.my dress has very few flowers at the bottom as shown in your picture dress (already send the pics).

Service
Value
Shipping
Returns
Quality

Date of experience: November 23, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user kc454
Maryland
1 review
0 helpful votes
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May 4th, 2020

My order is now 45 days old and I have not received it. I saw so many nice things on the site and I am glad that I didn't order everything I liked. I started slowly with one dress and it appears that I have lost my money on that order.

Date of experience: May 4, 2020

Thumbnail of user adlaiv
Washington
1 review
0 helpful votes
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July 21st, 2020

I placed a order for a really cute dress. I waited two weeks and the companies website still said it was processing and hasn't shipped. I emailed the company they got back with me quickly. Told me they're sorry, they could refund 5 dollars. Another two weeks went buy the messaged me and asked if I still wanted the dress. Of course I still wanted it. If I didn't you wouldn't still have my money. I told them if it's going to take another month to get it I don't want it. They didn't respond just gave me my money back. I'm guessing it was going to take another month.

Date of experience: July 21, 2020

Thumbnail of user evangelines3
Texas
1 review
2 helpful votes
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May 2nd, 2019

The dress is really nice and fits well. The little problem is that the fabric used to make the dress is not cotton or similar. That is my taste for dresses lol. I wish I find like this with a better material. I will definitely order more. The seller did a great job by shipping my order as sooner as I paid. With quick shipping, you want to shop more lol.

Date of experience: May 1, 2019

Thumbnail of user sanojd
India
1 review
0 helpful votes
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December 30th, 2015
Verified purchase

I have seen the outwears on fb page, it seems like royal blazer in best price. I decide that i will buy one day,,,,
After few days the price down so i have purchase this item...
I am very happy now because a dream for royal blazer become true by only tbdresse.com
Thank u very much

Date of experience: December 26, 2015

Thumbnail of user veronicau
Romania
1 review
5 helpful votes
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August 8th, 2015

They sent a dress that looked nothing like the model, moreover it looked like it was sawn by a 5 year old, The refused to give me instructions for retuning the product, moreover implying that the issue was minor. After 14 days I still have no help from them, actually wasting about 160 EUR. After numerous e-mails, all they offered was a 30USD discount for a dress that was ruined and I could not use, refusing to give me instruction for returning the product. They said that even if I return the product they would only refund me 40% of the original price. Totally not recommend this site.

Date of experience: August 5, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Our representative has contacted you to solve your problem, please pay attention to your registered mailbox.
Have a nice day!
Best regards,
TBdress Team

Thumbnail of user tameikag1
New York
1 review
1 helpful vote
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December 11th, 2020

Save your time an energy! They don't make the same item as you see in the picture an if you want a refund you will only get half an that's if they don't take your money. An it's only a prayer if you receive the item. Its the biggest scam on the internet... if you want to give your money away for a wrap around curtain then this is the site for you... but if you have common sense my advice to you would be... run. Far far away from tbdress

Date of experience: December 11, 2020

Thumbnail of user courtneyg11
Texas
1 review
0 helpful votes
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November 16th, 2015
Verified purchase

I ordered 4 dresses recently from TB Dress and I must admit I was a little skeptical. They were all under $20 dollars so I figured the fabric and quality might not be great but It would be a perfect chance to try some different styles then I normally buy. When I receive the part first package I was immediately struck by how heavy it was but when I got the dress out of the bag I could not believe the quality of the fabric. I will definitely be ordering from this site again

Date of experience: November 13, 2015

Thumbnail of user nancym30
Kenya
1 review
0 helpful votes
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February 11th, 2014

I have a tremendous success with tbress. I buy cloths in bulk from tbdress and i get good discounts and then i sell them and get more profit here in Africa its nice. They always ensure timely delivery for me and i make my payments via paypal

Date of experience: February 11, 2014

Thumbnail of user shirleyc81
District of Columbia
2 reviews
4 helpful votes
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August 30th, 2017

I have heard and read good and bad reviews about TBdress. I can only speak from my experience. I ordered a beautiful gown and shoes for my 50th birthday party that was held on 8/26/17. I ordered the dress and a pair of shoes on 8/6/17. I received my dress the same week on 8/11/17! The shoes did take longer to arrive but both items were the same as advertised on the website.

Tip for consumers:
I would advise ordering a larger size because these clothes are not designed for curvy women. I wear a size 12 but the cut of this dress, I ordered a size 16 and the fit was perfect except the dress was very long. I did have alterations done and it was absolutely gorgeous!

Service
Value
Shipping
Quality

Date of experience: August 28, 2017

Thumbnail of user reshmaa1
Germany
1 review
0 helpful votes
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December 7th, 2015
Verified purchase

This is first online site on which i have given whole day and evening to late night for buying products. I liked very much. This collection is perfect according to my choice. Very easy. Good assistant ship. This is my 3rd order for every thing. I don't need to go any store:-).

Date of experience: December 4, 2015

Thumbnail of user sandrah525
Florida
2 reviews
2 helpful votes
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October 25th, 2019

Absolutely HORRIBLE! I ordered a large sweater for my husband for our vacation. It took longer then expected & when we received the sweater it looks like it was made for a 7yr old child. I asked to exchange it, (was past the 30 days) & they refused to exchange it. Why would that be? They gave me a 20% off my next order? Are you CRAZY? I will NEVER order from this company again & by looking at the reviews neither would anyone else! STAY AWAY!

Date of experience: October 25, 2019

Thumbnail of user susand164
Rhode Island
1 review
0 helpful votes
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January 3rd, 2017
Verified purchase

I ordered for the first time with TBdress... I ordered 2 dresses and I absolutely love them... they arrived on time for my vacation and they fit beautifully am very pleased and would recommend them 2 friends and family. Thank you TBdress I love your site...

Date of experience: December 31, 2016

Thumbnail of user doloresv
California
1 review
1 helpful vote
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September 5th, 2015
Verified purchase

I like the experience I have so far with Tb dresses. I'm from Cape Town South Africa. This afternoon I stuck when I order a dress. I send tbdresses an email and they helped me through corresponding with me via email and I liked that. Nice service.

Date of experience: September 2, 2015

Thumbnail of user ismaelf9
Alabama
1 review
0 helpful votes
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November 22nd, 2015
Verified purchase

I was lucky to find TBdress.com after surging for a clothing item. First shirt I saw I knew I had to look some more. The price of the items is amazing and the more I looked the more excited I got. I had to text a friend and tell him to check it out.
Next thing I knew we were both ordering. I already have a list of what I will order next

Date of experience: November 19, 2015

Thumbnail of user samanthak11
Texas
1 review
0 helpful votes
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April 28th, 2015

Excellent customer service. I love the products and have recommended the company to co-workers. The quality of the products is high. I love the little note that came with my second order. It is great the site works round the clock and never forgets to say thanks..

Date of experience: April 25, 2015

Thumbnail of user cassandrac115
Massachusetts
1 review
0 helpful votes
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May 26th, 2020

Stay away! I ordered a dress from them and between their shipping process with DHL, my dress never made it to me. I contacted both companies, found out that DHL's driver didn't follow instructions which is why my dress didn't make it to me. A $200 dress went missing and TBDress didn't care. I even had an email from DHL saying the fault was on them and if TBDress filed a claim then they would pay for the missing package. You know what TBDress had to say, too bad so sad not our problem. So I'm out a dress and $200. I will be reporting them to the International ecommerce Agency and will be reporting DHL to the better business bureau. To anyone thinking of buying anything from them, don't do it as it might not get to you and they refuse to rectify the situation

Date of experience: May 26, 2020

Thumbnail of user karenp34
Massachusetts
1 review
4 helpful votes
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October 9th, 2014

I ordered my wedding dress from this company and the service was wonderful. I with the help of a live chat operator made three orders of the same wedding dress and my card was charged three times. I received two refunds within three days and my order was shipped and received. I love my dress... I ordered my wedding shoes on September 21,2014 (order number ******* and was charged $104.56.) I finally was able to check my account and it says my order is shipped but no tracking number. My wedding is in 3 weeks and I have sent numerous emails with all contact info and have yet to hear back from anyone. I can even live chat like I have done in the past.

Tip for consumers:
Could not remove the one star please disregard.

Service

Date of experience: October 9, 2014

Thumbnail of user aaronl22
Aaron l.

Dear friend,
This is tbdress on sitejabber. I am really sorry for the problem you have met.And i have checked the details for you. I have sent your tacking number and your order information to your email. Please be attention to check it.
We will try our best to solve your problems and please believe us to make the shoppnig be better.
If you have any questions about us, please write to me here:service@tbdress.com or sns@tbdress.com. Thank you for your feedback and may you have a nice day!
TBdress service

Thumbnail of user coreyc12
Colorado
1 review
1 helpful vote
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March 14th, 2014

I got a prom dress on here in mint green and it got here 2 weeks late. When I got the dress it was not the color I chose it did not look like the picture at all and it was torn, ripped, loose threads, and fringed threads! It was absolutely terrible and now I am having a hard time returning it. So I'm left $140 short and no prom dress for this weekend. I am beyond disappointed with the quality of this dress and company.

Date of experience: March 14, 2014

Thumbnail of user aaronl22
Aaron l.

Hello dear,
Could you please let me know your order number so that I could help check your order details?
I am so sorry that your are not that satisfied with your items from tbdress. We wish to give you an feedback after confirming your order.

sns@tbdress.com is my service mail address for you.
Sincerely and kinds
Tbdress

Thumbnail of user emilieb
Canada
1 review
4 helpful votes
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April 25th, 2014

BE AWARE: What you see on their pictures is not what you will get!

I'm sure they're using pictures of other brands or companies, and they're selling their own forgery!

Because the blouse I received has nothing to see with their pictures!
The shape is not the same (long blouse on their pictures, at the hips, and I received a blouse which just reach the waist, and quality and finishings are just horrible, even for the price...)

On the other hand, they answer my mails, and they're OK for a refund, no problem on that side.

But I have to pay for the returning shipping fees.
I'm not OK with that!

They said on their website: "If no quality issue, customers have to cover the shipping fee for the package return."

Well it's quality issue! ( bad cut which doesn't match the description, horrible finishing: the bottom of the blouse is not even straight! It's totally crooked...)

So i'm sorry but I don't have to pay for returning the parcel!

I open a paypal dispute.

Stay away from them!

Date of experience: April 25, 2014

Thumbnail of user rosev13
Ohio
1 review
0 helpful votes
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January 25th, 2016
Verified purchase

We ordered a dress for our daughter for her sweet 16 celebration. The dress was amazing, the color was what our daughter expected, the design looks great and it fit perfect. We plan to order her prom dress this year and next.
Thanks
Rose Velasquez

Service
Value
Shipping
Returns
Quality

Date of experience: January 22, 2016

Thumbnail of user veronicam62
Louisiana
1 review
2 helpful votes
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November 20th, 2015
Verified purchase

The dress was NOT AT ALL like it's depicted on the website. The flower missing and it was poorly constructed. What appears to be a belt on the page is actually a silver trim sewn to the dress.

It poorly fits in the shoulders.

Date of experience: November 17, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
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