TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
I order item from tbdress and they sent me the wrong item and I contact the customer service tell they that they sent me the wrong item and they tell tell me that the item is correct and I tell them that it is not correct. They are not listen to me. I want the item I order. I am very unhappy with them.
Date of experience: December 21, 2015
The color was not the same. The material was not the silky material that was in the picture, instead the material was thin and see through. After waiting a long time to receive the product, it wasn't giving what it was supposed to gave.
Tip for consumers:
use a different site
Products used:
dress
Date of experience: August 20, 2021
I love this Website it's has Amazing Products... The products here are very high quality and you won't regret buying from here... I personally am putting this out there for eveybody to try. Check them out like frfr!
Date of experience: February 10, 2017
I've ordered smaller dresses and also a wedding dress from TBdress. The turnaround time was quite fast, even for a custom-made wedding dress. The shipping was affordable and quick. Quality was good, the smaller items were as described. The material on the wedding dress was kind of scratchy, and you could tell the fabric quality wasn't as high as the ones I tried on in boutiques -- but that is to be expected, since I paid so much less on TBdress than I would have otherwise. The lace on the dress was not exactly the same as the picture, but it was close. For the price, it was a lovely option and I would recommend it for brides on a budget, with the understanding that you might want to do a little altering yourself once you get the dress in.
Date of experience: August 22, 2015
Well wasn't sure about ordering from China so far away but I had nothing but good customer service the whole way your company is right on the mark and your prices are great and the merchandise is wonderful will be ordering with your company again very pleased with my service
Date of experience: July 15, 2015
Ordered from TB Dress.
Dress arrived fast and was exactly as pictured. The measurements were exactly as advertised. I have read negative reviews so I was not expecting this to work out so well, but I couldn't be more pleased with the dress or the service.
One area where there is room for improvement: I also ordered an accessory to go with my dress, but the sizing of the accessory did not work for me.
Date of experience: November 19, 2015
I am getting married but didn't want my bridesmaids dresses to be too formal, I came across this website whilst trudging through the internet looking for some. I saw the site and fell in love with the dresses! They are exactly what I wanted. I would recommend this site to anyone as the prices aren't ridiculous and the dresses are gorgeous. They came very quick in the post and I can definitely say I will be using this site again for dresses for any occasion.
Date of experience: March 29, 2014
I was looking for a dress for prom and came across one that I immediately fell in love with and then ordered it the day after. Then I went on the reviews and saw the most terrible things on here about it being a scam and got incredibly paranoid and scared that I just wasted a lot of money. But then to my surprise my dress came in exactly two weeks later and it's AMAZING. I honestly love it so much, it looks exactly how it did in the picture and it's a little big on me, but I knew that was going to happen based off of their sizing charts so tailoring won't be a problem. Maybe it was just luck that I had a good experience with this website but I love the dress I ordered.
Date of experience: March 20, 2014
Their clothes are very poor in their design and TBdress shows NO interest in correcting any problems. As they told me over the phone. "We cant do that. That would be too expensive for us."
I ordered a coat that I couldn't use. Out of many flaws, the worst thing was that the holes for the buttons were to small so the coat couldn't be closed.
I sent them photos and have been emailing with customer service and have spoken to them over the phone. They offered me no since they thought I should rework the coat myself. Their best alternative was that I took the charge for returning the coat and they could send me a new coat or refund IF the one I sent them arrived in original packaging and in brand new condition. Their inability to recognize the coat's mis-design as a problem made we very unwilling to take that risk, and the shipping charge would easily outweigh any potential compensation I could have recieved.
Date of experience: November 9, 2014
Dear customer,
Thanks for your review, could you please tell me your order number? We will check your order and contact you to solve your problem with the order number.
Best regards!
I recieved my boots and its just like Christmas. I am so impressed with the quality and feel of my boots. Really think you have a great product on your hands and i have to say theres a few jealous friends of mine that now have your web site in their hands, so keep up the great boots. Thanks again.
Date of experience: December 3, 2014
I love the dress! Great fabric, great color and flows beautifully. My only complaint is very small. I wear A women's size 8 or medium (sometimes even a large) so I ordered a medium in this skirt. I probably could have gotten a small in this skirt. Don't get me wrong, it fits. It's not falling off or anything but it is comfortably loose. If I wanted to wear it as a high waisted skirt I would want it a little more snug. Over all I love it. It looks well made and I just love the flow of it! I have quite a few maxi skirts and most of them seem to have a heavier elastic material. While this skirt is stretchy it is so airy.
Date of experience: May 6, 2015
First their instagram 30% off coupon code "instb30" is invalid, then after I completed my payment I get an email that the pants I ordered (and already paid for) are out of stock. They should provide us with this information before we make a payment not after. They said they would give me a refund on my purchase (which doesn't include shipping fees ofcourse) let's see if they will do it or if this website is just a total scam. So far I'm beyond dissapointed.
Date of experience: November 5, 2015
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
Buyer take note: $20 don't buy much in China, so don't have high expectations!
Ordered a few cheap dresses. Customer services is alright for China. Product arrive to New Zealand in 20 to 30 days, required signature. Products all had cheap linings but okay shell. Two dresses out of 4 I've received are shorter than description by 5 to 8cm (one's only 75cm), so too short for me (1.75m tall), one of these dresses were lacy and looks really cheap.
The general quality is a bit poor n when I ironed it they all smelled of chemicals. So I wont be machine washing it. To sum up, I would wear 3 out of 4 dresses but may have to alter one.
Date of experience: November 12, 2013
DO NOT order from this place. I ordered my wedding dress and the shipping was supposed to get to me BEFORE the wedding. This did not happen and I received the wedding dress over a week AFTER the wedding. I requested a return label two months ago and still have not received it. It has been a nightmare and this company can only be reached by email. DO NOT ORDER from this place as you will not be able to return your item. I am stuck with a wedding dress that I can't even use and it is their fault! They falsely advertised their shipping times and the item came a long time after it was stated to arrive. Please do not order your wedding dress from them or any dress! Avoid what I went through with this company and look elsewhere
Date of experience: December 31, 2019
I ordered a dress for my cousins wedding which was August 15 lets just say I didn't make it I had nothing to wear.My dress showed up a week and a few day later. I finally got the dress I noticed a few glitter stains on the under side of the dress and flipped it over and it's black glue stains on the outside. So I figured I try it on anyway couldn't get my arms in my Xl dress so I just gave up Tried to open a dispute they told me no I could not. No explanation
Date of experience: August 26, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
Well what can I say. I'd looked at many dresses in the shops but couldn't see anything that I liked that wasn't over £2k. I was very nervous at choosing off the internet but so glad that I did. This dress took my breath away when I opened the box, it was absolutely stunning. I even had a tear in my eye with the hard work that had gone into the bodice its so beautiful and so well made. Ladies for the price you are getting one heck of a dress. I felt elegant and comfortable all day my new husband was amazed too. Don't be afraid to order and take up the made to measure service. Thank you once again tbdress for helping to make our wedding day out of this world without breaking the bank :) I have already been recommending your web site to everyone I know.
Date of experience: August 22, 2014
I ordered 8 pieces of clothes 20 days ago but only one piece from my orders was shipped! I am always checking the status of my orders in your website but the latest update was December 4,2015. I am always sending you email but I am just receiving false hope from you. My orders status for the remaining 7 pieces of clothes: PREPARING? Serously? It will take 20 days for you to prepare my orders? Please don't be inefficient. Where are the rest of my orders?
Date of experience: December 13, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
Few days ago I received this Solid Color Fur Double Women's Coat and wore it for Jazz Concert. Everybody was looking at me and asked; 'Where I get it?' I replied 'At TBS Dress' and when ladies asked me about price, nobody believed me, many of them was thinking it cost couple hundred dollars. I am so happy about this purchase. Thank you TBS. Item Code *******.
Date of experience: November 12, 2015
My items arrived promptly, in great condition and fit perfectly. I ordered again shortly after the first items arrived, and ordered the red fishtail skirt with the back bow, and a new asymmetrical shirt. Both were perfect, again. I will definitely be a repeat customer at TBDress!
Date of experience: December 24, 2015
I love the dress and would have given the company 5 stars but it took over a month from the time of ordering to the delivery which was JUST in the nick of time. However the dress is gorgeous, great quality and looks fantastic, I've had loads of compliments and it looks just fab,
Tip for consumers:
order WELL in advance if you have a special occasion in mind. sizes vary wildly too so always check your measurements, you migt be a medium in one itemand a 2xl in another.
Date of experience: December 11, 2015
I received my dress fastly. I contacted customer service worrying about the dress can't arrive on time for my event, she was friendly and patient, and the dress arrived timely at last. This is one of the most beautiful dresses I own!
Date of experience: November 3, 2014
At first they wouldnt send my order. After I tried to cancel they absolutely would not refund my money. I got victimized and lost over 50 dollars. Please learn from my mistakes and do not order from this company! Zero stars actually...
Date of experience: December 12, 2019
I was so impressed an inlove with the dress I received from TBDRESS! The quality is awesome very expensive looking at a fraction of the price! Due to monitor differences the dress does look more read than burgundy in real life! That's fine though as it's a lovely type of red, deeper red! The dress does look exactly like the picture! It is a little big, but that's my own fault for not measuring myself an I went off my last sizing! I will just take it in to have that more fitted look through the waste line! My mum just adores the dress on me! It's perfect for festive occasions an the shipping from TBDRESS to Australia was great, around 3 wks which is good shipping!
I will continue to buy from TBDRESS as the prices are amazing and the clothes are quality!
Date of experience: December 7, 2016
Bought a dress for my daughters wedding. What I received was a cheap rip off off. Absolutely nothing like the pictures.It looked hideous. I called and emailed instantly to return the package only to be told that there was nothing wrong with the dress and I could not get a refund. They offered me $20 of the$130 I paid and only if I sent it back. What a ripoff. I wasn't going to do another poor sucker gets the dress. If I could I would plaster reviews on every site if what a rip off tbdress is.
Date of experience: October 10, 2017
Hello, we could't find your order based on the information you offered, so could you please offer us your correct order number or your register email address on tbdress.com? Thanks for your patience. Any questions, please contact with us via sns@tbdress.com.
Thank you.
Tbdress
I have bought a beautiful dress off of TBdress and I am so glad that I bought it. I was looking for a dress to go for a party and I think i found the perfect dress. This dress is called "White Long Sleeve Hollow Lace Dress". I bought this in a size small and it hugs all my curves perfectly. The best thing about this dress
Date of experience: December 7, 2014
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team