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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
I am not a sucker of dresses but atlist just because am a lady i have to own one or a couple of them.So i saw this online shop with very much pretty dresses for pretty ladies or pretty little girls. I just had to venture into dresses considering what i so.It was so lavishing. They had many range of dresses any type you can think of.The wide range of dresses is what can blow anyone away. They are all just gorgeous and are of good quality. I will continue shopping for dresses from tbdress
Date of experience: July 11, 2014
Attractive and Stylish! The euramerican style looks great with the dazzling and shining look which makes it very trendy. I am in love with the modern shoe which makes me the centre of attraction. It gives me a wonderful appearance from tbdress.
Date of experience: July 8, 2014
I love the delicate OL style which is very stylish and modern. I am happy with the great workmanship done on the dress and the white color gives the dress a sophisticated look. I found the long sleeves extremely beautiful. Thx TBdress!
Date of experience: October 30, 2014
I have made several orders from TBdress and have always been pleased with the products and the prices. The customer service is great too. If you do have a problem they are very accommodating and expiditious too!
Date of experience: August 13, 2014
It is very easy to find what you want on the site, it's a shame that each item does not have a search ID number that is easier
And the app should also have the option to share any product to email or whatsapp
Date of experience: March 29, 2017
I ordered 3 dresses and a tiara for my birthday which is in August I ordered early February 9th 2022, because I know better the tiara is the only thing that has reached me so far March 29th 2022, and this is how it came... I'm scared to see what the 3 dresses look like...
Date of experience: March 29, 2022
I ordered a dress from this site about 2 months ago and I will say I recieved it quickly and it was exactly how it looked in the picture. I am placing another order today and hopefully I can get it before the holidays
Date of experience: November 27, 2015
Shambolic company - will not allow any returns of items- blame you fro ordering the item instead of dealing with the issue of the item - suggeestion was to give an 160.00 dress to charity? Why not allow a returns as websites suggests? DO NOT USE
Date of experience: February 8, 2020
I have a 50th birthday party to attend in November and I have been looking for an outfit to buy for the occasion. A friend introduced me to this site and it took me 2 days to go through each link to view the dresses.
These dresses are just out of this world and I finally settled on a gold outfit. Now I just have to wait for it to arrive and try it on. I hope to buy more from this site in the future.
Date of experience: October 31, 2014
I loved the dress. The sewing was impeccable. Precise and on point. The shipping was super fast. Excellent customer service and feedback. Will definitiley shop here again.In fact i am actually ordering another dress
Date of experience: October 8, 2015
DO NOT BUY FROM THIS WEBSITE!
Even one star is too many.
Unless u call them they dont answer any emails and even then its no use.
I ordered a number of items and ALL look differently once i got them.
A shirt that looked tight fitted on the pics is really really wide... the measurements are wrong and one dress that had a close up pictures of it looked like had a fine fabric in real life was super cheap and transparent completely!
Date of experience: January 30, 2014
The designer did such a beautiful job creating our rings for the wedding. Beginning with a gorgeous, unique engagement ring and finishing off with a stunning wedding bands for my fiancé and I. I get compliments on my ring wherever I am! I would definitely recommend them again!
Date of experience: May 5, 2015
I was searching for the perfect love maxi dress but didn't want to spend over $100 for it and find it online. To my surprise the price was so cheap but in person the dress was stunning. I couldn't be happier and can't wait to buy more dresses!
Date of experience: February 13, 2016
I was in a squeeze to find a homecoming dress and then found one that I loved at TB Dress! I had a lot of questions and emailed the company and got quick and helpful reaponses back in less than an hour! Super friendly and helpful! Great company!
Date of experience: September 22, 2015
I ordered three wedding dresses form them over 400 dolllars. I only received one dress that was NOT the dress I order. I canceled the other two because the shipping was taking way to long when they charge you right when u order. So a total refund of 211.00 for so I was out over 200 dollars and have to keep one dress I never order. Do not order from them you will pay and never get anything in return.
Date of experience: November 18, 2020
Nice jackets available and very cool colors. Recently ordered Shearling PU Men's Jacket and looking forward to receive it and very excited. The good thing is order placement is very easy and hope to get my order on time.
Date of experience: December 21, 2015
I did everything TBDress asked me to do in order to get a refund on a dress I purchased that did not fit and the color was wrong I took photos of the dress in HD and emailed TBDress three times, and still they will not respond to my emails. I am just asking for a refund, but at this point I would be happy with an exchange for the same value I paid of almost $100.00 for something else. I don't know what to do other than contact consumer affairs and the BBB now.
Tip for consumers:
If you use this site, beware because you will find if vitally impossible to return an item. TBDress will not respond to any of your emails.
Date of experience: February 19, 2016
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I placed my order on January 27th and its now May 4th and I still haven't received my dress. I paid around $34 for the dress and was so excited for it to arrive but they kept saying their factory was running slow. They actually answered to my emails but i don't reccomend anyone buying from this company.
Date of experience: May 4, 2020
I have already worn my hoody several times. The ONLY issue, is that the white lining does NOT extend all the way down as the picture shows, it cuts off at the hoodie line. I do love the asymmetrical zipper and the longer cuffs. I like my hoodies to be a littler larger on me than my fit, so I should have ordered a size bigger but it definitely fits true to size.
Date of experience: December 5, 2014
Recent purchase Z i was surprised when I called dhl to ship back dress international fee would be $166.00 since I don't ship international often. I was encouraged by DHL to get the tbdresses to pay for return shipping. I cant believe a 179.00 dress would cost 166.00 to return. Buyer beware.
Date of experience: March 9, 2015
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you had an unpleasant experience with us, if you want to return the items back to us, please check our return and refund policy via this link http://www.tbdress.com/help/Returns-Refund-Dispute-15/ and send emails to service@tbdress.com or call +86 29 82016886 and contact with them to raise a complaint in order to get a refund. Thank you for your cooperation!
I ordered 2 dresses back in February. Got one dress but it wasn't the one I ordered. I contacted them and they wouldn't let me return it. They have never sent the second dress, as apparently they lost it in the warehouse. They've lied over and over to me. I would never recommend them. Horrible company and fraudulent pictures of merchandise!
Date of experience: May 4, 2020
Have had some problems in the past buying so I made this order with some worries. However, I thikn too much bad and what really impressed was the performance of the company. The item was packaged and dispatched the day of order; arriving the very next day though the shipping cost was paid myself. Really fast delivery and very good dress!
Date of experience: August 20, 2014
I bought a dress on TBdress.com, the dress is very form fitting and super stretchy. I can wear it to the office with a nice bazer, and outside the office for a sexy date night! The material is good quality and the style is perfect. Highly recommend website! I love my dress! :)
Date of experience: December 9, 2014
I ordered a dress from this website using their sizing chart. When I received the dress, the collar scratched my neck and made it red, and I couldnt even lift my arms above my head. I contacted customer service asking for a refund and they refused to give me the full refund that their return policy promised. According to the return policy, anything faulty on their part is entitled to a full refund. I've been chatting with customer service for a week now and they still refuse to give me my money. DO NOT BUY FROM THIS COMPANY.
Date of experience: March 28, 2020
I ordered a dress that I was interested in for my 21st Birthday. I was sort of freaking out after I saw the processing and shipping time because I was scared that I wasn't going to receive it in time. I couldn't have been more surprised than I was this afternoon when I got my dress almost a full week before my party! It fits perfectly and is exactly like the picture!
Date of experience: January 18, 2016
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear diana a.
This is from tbdress service. I am so sad to hear your shopping experience like that. In the past 2 weeks, many customers mails or calls might be little response, cause its biggest holiday. Now everything is fine as usual. Please do not hesitate to contact tbdress sales person by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
P.S.: this is my service mail :sns@tbdress.com for any your help as you like
Kinds and regards
Tbdress service