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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
Do not order from this company. The reviews are definitely not from customers, they are horrendous! The sizing is crap, the quality is crappier and the customer service is The Worst ever.
Cheap prices for poor quality.
Tip for consumers:
The sizing is really off. I ordered a 6, it’s more like a 0-2. When I tried to get it rectified they responded”you cannot use our sizing chart for sizing”
Products used:
Dress
Date of experience: June 9, 2021
I ordered a dress from them for my daughter's sweet 16. I ordered a purple dress which was a dark purple on the color chart. They sent me an ash purple that is also on the computer chart. I messaged them and they said the color is always off a little from the color's we pick. I told them no the color you sent me was also on the chart. You sent me the wrong dress. I didn't even get a sorry. I wouldn't even give them a star. The right thing would have been to send me the right dress with a return slip to send the other one back.
Date of experience: April 1, 2019
Since I met Tbdress I've become a customer, I appreciate tbdress services and I wish you to continue with this honesty.
Your products are good, and for me I nneed to get more coupon code to continue my shopping in Tbdress.
Thanks.
Date of experience: April 25, 2017
I was very afraid to buy a dress online. Went to bridal shops tried on dresses but nine of them wowed me. The back of this dress is what got me so i ordered it. I ordered on november 5th and received it on november 30th. Im 5.6ft and 167lb in process of loosing more weight. I ordered size 14. Need some alteration because im not wearing heals and front top part also need to be more tight. My only complaint about the order is that i ordered ivory color and i received white that's why i give 4 star. I actually like it and won't be exchanging it. Very pretty and simple beautiful dress for my beach wedding and can't wait to wear it.
Products used:
Dress
Date of experience: December 2, 2021
I ordered and item from this company on the 20th of May. It's now July the 20th. 2 months later no item but they took my money on the 21st. They took me it it takes about 4 weeks. Well Hell it's been 9 weeks. They told me to check with my post off but why it never made it to Ga. For 6 weeks it's been saying it in Ca. I asked for my money back. More excuse. In others I have to email or the BBB and my credit card company. I will never order from company again.
Tip for consumers:
Do not order from this company
Products used:
Nothing still waiting ok these BS’ers. I can’t get no item nor my money.
Date of experience: July 20, 2021
I had ordered a Maroon piece for gifting myself on the eve of my birthday... Though i was nervous wether it would suite me or not, onreceiving the order, i realised it was the perfect one for me... I just got loads n loads of compliments... thanx to TB dress!
Date of experience: January 25, 2016
The dress models in TBDress are just awesome and the material of the dresses that I order and the design pattern of the dresses that I order are amazing and apt as shown in the picture. Loved TBDress. Love the dresses.
Date of experience: July 20, 2015
I've had no luck tracking this package online. I placed my order back on 4/27/2020. Still haven't received it yet. Can someone help me? TB Dress is not responding to my requests.
Date of experience: June 16, 2020
The undewear looks nice, and unlike any other brands of underwears I wear, this one don't have any cartoon characters on them, which could be useful just in case anyone besides my mom or my sister ever sees them. They're neither childish nor granny-ish, which is hard to find in anything that's not a thong (or just horribly uncomfortable). Plus the 'ballet pink' even matches my exercising tights So incase of see through when am exerscsing i would be difficlt to notice the difference :)
Date of experience: May 6, 2015
I ordered a lovely blue and white lace bodycon dress from TBDress. I was a bit sceptical at first because I have never bought anything online but I was very pleased with the result, the material looks and feels great and just a great product overall.
Date of experience: October 22, 2015
I purchased what I thought was the perfect wedding dress 2 sizes bigger than I normally wear. The dress wasn't what the picture showed and it was 4 sizes too little. I couldn't even zip it up. When I contacted customer service I was offered a $20 refund by the representative and told to keep the dress. $20 didn't even cover the shipping cost paid. I will never purchase from TBdress again. Worse experience ever!
Date of experience: May 5, 2017
I WILL NEVER BUY FROM THEM AGAIN. Well 4 months later and i finally started to receive some parcels firstly with a hefty import duty to pay. They make no concession to amend the parcel type, so that you shouldnt have to pay those hefty charges and never mind that its one parcel but individual ones. Excited to finally get some goods you open up packages to find that the item is not as per the one you ordered and some items missing and some duplicated. Then never mind that with the mens clothing i cannot wear anything as its all way to small. Im mostly a medium with my clothes and ordered large and it still does not fit. Dont even bother trying to phone, you get nowhere
Tip for consumers:
Site is user friendly and easy to purchase. Do not opt for the free delivery. Make sure you are not in a rush for your item and most importantly just dont buy here
Date of experience: February 18, 2016
TBDRESS is a scam website. They rip off customers - the quality is horrible, and they copy branded dresses. And once you have ordered, there is no way to get in touch with them. There is no phone, no address. They are fraud and cheating consumers. PLEASE STAY AWAY from them, and invest in a branded dress instead.
Date of experience: May 7, 2013
I ordered a dress for my grandson's wedding. It arrived stuffed in a plastic bag; the color was not representative of the site; asked to return this unworn garment; got no instructions on where to ship this for a refund. They offered a $20 discount as "the color not bad". DO NOT DO BUSINESS with these people; waste of money and time.
Date of experience: November 6, 2019
If you want to buy the latest fashion accessories for your loving kids, then tbdress.com is ideal for you. Visit this site to pick up the best one just like Distinctive Korean Cotton Hat or Korean Princess Woolen Yarn Kids Hat for your kids.
Date of experience: May 6, 2015
I am satisfied most of the dresses I bought in TBDress and I have been their regular customer.
Pls produce more elegant dresses & blouse so that we have a lot of option. Since I discovered TBdress I stopped my shopping in the mall.
Date of experience: November 11, 2015
I have never in my life had bad experience with online shopping like I have with tbdress. I ordered a dress for $46.15 February the 12th 2020 until this day I still haven't received the dress. I wouldn't recommend this company to anyone. Each time I contacted them with an email they send me another lie two more weeks ect. One more month smh. This is absolutely poor customer service. I wonder how many more senior citizens been treated like I have with the false online deals from this company its really sad. So keep your money dont order from tbdress at all. I think it's a money scam frfr. And its sk sad to be treated like that.
Date of experience: June 18, 2020
Received the dresses two weeks after I purchased them, I am soooo happy with the quality they are superb, just need to get the dress taken up a notch as they are a little too long but that is to be expected when ordering online. I bought the dresses in pink and got a lace coat made for my maid of honour also from TB DRESS. Bought a size 2, a 4 and a 6and they fit perfectly.
Date of experience: July 15, 2014
Love the different styles, as I am a larger lady now, hate to shop as unable to find a nice but different style of dress, its normally same style and it gets boreing, love the colours bright vibrant, all round what a difference my wardrobe will look, keep the differece comeing in styles
Date of experience: October 24, 2015
I just received my wedding dress and I'm in love with it! I love tier wedding gowns that's why I choose this one, I had such a hard time choosing a dress because I liked all of them but I love all of them. I never thought I would be able to afford my dream dress but thanks to my soon to be mother-in-law I could because she lead me to your site. I have to admit I was skeptical about ordering online because I was afraid it wouldn't fit and I'm not 100% sure wait size I am but I was shocked to see that it fit almost perfectly. I would defiantly recommend your site to anybody and everybody, because there's so many beautiful, professional, affordable dresses and its shocking how fast it got here, I can't wait to wear it at my wedding in Oct. Thank you so much
Date of experience: August 17, 2014
Beautiful dress! I LOVE the dress i choose. The fabric is exactly what was described the color is elegant and nice. This dress is just a little too long but nothing a little tayloring cant fix. Just hope i can losee. Little more weight for my cousins wedding lol! But was ordered at the end of march and delivered in a matter of 3 weeks! VERY VERY PLEASED! Would order again from here
Date of experience: July 16, 2014
I was apprehensive because I saw the bad reviews after I placed my order. I asked them to add a custom lace to the top of the bodice because I had a mastectomy and needed extra coverage. When I received my dress I was terrified it wouldn't be right but it was EXACTLY what I asked for. Thank you TBDress! I only had a little issue with it being too big in the bodice area and too long but I was expecting to do alterations anyways before the wedding since I am going through weight loss. I am so pleased with my dress that I plan on getting my mother a dress for the wedding as well.
Tip for consumers:
order larger and expect to get alterations. don't expect the quality of a $2,000 for $200...
Date of experience: June 20, 2017
I order my dress on 4th june from tbdress, and i received it on 30th june, I am really glad with the unique design which makes the bridal dress completely different and mesmerizing in which i bought from tbdress online store. It makes me the centre of attraction wherever I wear this and gives a nice look to my body.
Date of experience: July 3, 2014
I have a problem I ordered two pairs of pants are only received one and the one that I do have the sizes too small I need to return them can you please email me the right address to put on the package to send back and can you please send me my white pair of blue jeans
Date of experience: February 16, 2018
I did business with them. What I ordered and what they sent me was horrible and they was not trying to give me my miney back. The items I received were defected so I should have got a full refund. They advertise items on their website they do not have in stock and then give you hassle about getting your money back... this is fraud! They were suppose to process my partial refund on Feb. 11 and didn't process it until the 24th only becaused I send them a message back asking about my refund. If I wouldn't contacted them they were not going to process my refund. Shop at your own rick, but this company is a pure mess! They send you defected items and don't want to give you a full refund. They advertise items on their website knowingly they do not have the product in stock. They are crocks and try to scam you out of money. If i could give them 0 stars I would ‼
Tip for consumers:
Most of their items are not in stock. They will take your money knowingly they can not produce the item. This is called fraud!! I would not recommend anyone to shop at this site!!!
Products used:
I couldn't use any ofnthe products because they were defected. They gave me some of my money back, but not all. So basically I paid for something I can't use!!
Date of experience: March 1, 2022
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team