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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
I ordered a customized beautiful dress for my wedding TV dress decided to send me a completely different dress and refuses to refund me or even send me the right dress so I'm out the money I spent with them.
Tip for consumers:
Don't order in less you have seen the dress in person.
Products used:
Wedding dress
Date of experience: March 24, 2021
I just ordered 2 wedding dresses and my bridesmaids dresses (5 of them!) a few hours ago. I am contacting Paypal right now to cancel the payment before its too late!
Date of experience: November 6, 2013
Absolutely great value for money, My goods came in less time than expected and they are great, Looks exactly how it does on the website. Highly recommended for any dress needs.
Date of experience: July 31, 2014
After the delivery of the casual jean pants, I can’t stop looking at this site from time to time. They gave me a lifetime experience. I am pretty sure my mum’s credit card will go dry shopping here.
Date of experience: April 24, 2015
Took my money. No outfit received. No responses to multiple messages
This was Jan 2023
Don't touch them with a barge pole
Date of experience: May 20, 2023
I'm marrying my best friend on August 12,2017. I need that day to be magical and perfect. When he sees me walking down the aisle in my dress I want to see tears so TBdress don't mess up...
Date of experience: April 6, 2017
After the status of my order said preparing for two weeks, I gave this company a bad review. When the order shipped, it only took 3 days to get here. My daughter loves her dress and looks beautiful.
Date of experience: March 23, 2015
Tbdress has brought a large and trendy collection of women’s trench coat. Best quality chiffon is the base material of these loose casual trench coats for women which I must buy.
Date of experience: April 4, 2015
Not only do the products exceed my expectations in terms of quality, they are perfectly packaged, so that they arrive without being damaged. I am happy and contented I must say,
Date of experience: April 24, 2015
No replies from customer service you can't track dress because it only let's you know when it's shipped takes too long to ship don't shop here it's a waste of time! My dress still hasn't came in
Date of experience: April 16, 2014
ITS A SCAM! SERIOUSLY IF YOU VALUE YOUR MONEY DO NOT BUY ANYTHING FROM TB DRESS. MY ORDERS THAT WERE SUPPOSED TO BE ONE SIZE FIT ALL DIDN'T FIT! AND AM A MEDIUM SIZED WEARER. THE MATERIAL WAS HORRIBLE. SAVE YOUR MONEY PEOPLE.
Date of experience: May 9, 2014
The worst online buy I ever had! Feel cheated upon. Ordered this nice looking woolen jacket whose initial price was $130, sold on 85% discount at $42. I was way too disappointed to receive a damaged and poorly tailored jacket that looks like its been made out of a cheap fleece blanket in a hurry! The customer service is the worst of all. I do not trust any of the good reviews posted here, pretty sure its been posted by their own people! TBdress IS A PURE SCAM! DO NOT FALL INTO THEIR TRAP OR FOR THE DECEIVING PICTURES OF THEIR PRODUCT!
Date of experience: January 7, 2014
Hey dear Rev M.
Thnks for choosing tbdress. I am after sale service representative from tbdress.
Could you please let me know your shopping experience by mailing: sns@tbdress.com. Or i'd like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
Sorry for not meeting your demand. Looking forward to making something up.
Kinds and regards
TBdress service team
BE VERY CAREFUL ORDERING FROM THIS COMPANY! If you are in the United States PLEASE be leary of ordering any type of specialized order such as wedding or bride's maids dresses. They say they have a return policy, but that is NOT true. Everything is "specially" made so once you've given them an order, you're hooked. If the size or color isn't right, too bad. You cannot return it. They will only respond by email, so you never speak to an actual "representative." The dresses we ordered were beautiful; however NONE of them matched and I paid as much to have my wedding dress altered as I did to buy it!
Tip for consumers:
I cannot stress enough to be VERY careful ordering anything that is for a wedding or formal affair!
Date of experience: December 17, 2014
Dear customer,
I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell me your order number, we will contact you with your order number and solve your problems as soon as possible.
Thanks for your review!
Best regards!
I have been shopping on TB Dress for over a year now and with the membership discounts, it's good on my pocket too! The customs terms can be a little dicey sometimes but ultimately things are fine!
Date of experience: December 17, 2014
I had bought several hand bags from this website i was so worried that it wont look as the picture but guess what, IT'S EVEN 10 TIMES BETTER i love it love it love all of them well packed each item in a bag. Thank u tbdress and i will come back very soon to buy more.
Date of experience: July 10, 2016
The sequence wedge shoes I purchased was Bling-ed out to Perfection! Love the look and feel wearing these! Only con, I ordered silver but received gold instead... otherwise, Excellent purchase!
Date of experience: July 3, 2016
I would recommend TB Dress to all my friends and cousins! It is ideal for the youngsters. In fact many of the outfits are great for middle aged people too!
Date of experience: January 7, 2015
Tb dress has provided me with an opportunity to buy the most fashionable wedding gown for myself and that too at a very affordable price. Thank you Tb dress! N
Date of experience: February 12, 2015
Shopping on this site has been a pleasant experience. Lots of different varieties of clothing too meet your needs. I found a beautiful dress for my Christmas party, thanks sitejabber!
Date of experience: January 2, 2016
We spent hours searching for a dress and color to match the bride's maids that the ring barer would like and finally success. Ice blue in Item Code: *******. Perfect!
Date of experience: January 31, 2017
SiteJabber is a nice website for women like me who wants to look great and fashionable at an affordable low price. There dress collections are nice and full of surprises.
Date of experience: September 6, 2015
I was very nervous about ordering on this website after reading very negative reviews on TBS wedding dresses quality, but for my relief my wedding dress is simply beautiful, just like the one in the picture! It arrived today after a month, exactly as they said it would. The customer service kept me informed of all the steps along the way and replied promptly to all my questions. The dress looks just like the picture, the lining is very good quality and the material of the embroidery too. As for the sizing it is true to size. I'm a US 2 but ordered a 6 for precaution in case they were following some Chinese measurements system ignoring the measurements on the chart, like suggested by all negative feedbacks. My bad for listening to others, it is a proper size 6. I need to find a seamstress to have the bust taken in but I don't mind spending extra money to customise it after I spent such a bargain price for such a beautiful dress. I will add some rhinestone to the embroidery of the gown for additional sparkle and maybe a nice belt or contrasting satin sash to make it more unique. I'm very happy with this dress, such a good value for the money I paid.
Tip for consumers:
Don't be afraid to contact them on both their email address and fb messenger if you have concerns, they always replied to me in 24hrs to both email and messenger. And when placing an order be specific on the measurements chart you want them to follow.
Products used:
wedding dress
Date of experience: March 21, 2019
If you are an average guy and you buy this dress for your lady; consider yourself warned, man. She will look so much better than you that people will not think that the two of you are together! First off, I am already dating out of my league but when my lady wears this dress, the sight of her brings tears to mine eyes... and apparently to everyone's eyes as well. We receive many many compliments from both male and female. Also, the dress looks and feels a lot more expensive than what it is. Photographs very well, too. In general, seems as though the lighter coloured dresses photograph better on lighter coloured skin and vice versa. Guys, wear complimentary colours. The dress is elegant and casual at the same time. We were on the boat, golf cart, the outdoor mall, going out; everything. It fit right in. She also had a shaw just in case the weather became chilly. Not for motorcycle riding, though. As with most dresses, it will get caught in the tyre and be transformed into a micro-mini with fringe. Thanks tbdress.com for being my best dress partner.
Date of experience: October 25, 2013
I have waited one full year to be VIP member here but being a member did not really help with the prices like I had expected! Though I just can't stop shopping here, everything is worth the price, I love TB Dress!
Date of experience: December 9, 2014
I been looking at wedding dresses for the last year at many places and sites. I even went to KLIENFELDS and did not care for their selection or their total disreguard for what I requested. They just tried to push any dress to make a sale... I am gonna by all my dresses for my wedding party and mothers dress here as well... I just love this dress I cant wait to get it home and put it on and see how i look. I really didnt think I would find that special dress..
Date of experience: October 3, 2015
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Hello dear ayana d.
This is tbdress service on sitejabber. Would you please let me know your order number so that I could check your order status here.
Let me get detailed information of your order please.
Looking forward to your order number
Regards sns@tbdress.com is my service mail for you please
Tbdress service