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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user janiceo1
Portugal
2 reviews
0 helpful votes
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December 11th, 2014
Verified purchase

I'm really hesitant over buying dresses online but with time constraints, i was into it. Very thing is the sizing! Coz it's easier to take your pick based on style and color, but not a big deal at all if it comes a little not alike as in pictured. But you must never go wrong with the size! Swear, i'm always a size 4 but when i looked at their chart, it falls to a different size. Well, they provide more than enough info for each dress (as posted on their site). But you may want to take a step up and get in touch with their customer service people if you want more details, especially the availability. I did that! My transaction with this company ran smooth and im satisfied with the item i paid for.

Date of experience: December 11, 2014

Thumbnail of user wests5
Saudi Arabia
2 reviews
3 helpful votes
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January 21st, 2014

TBDress.com stands brightly fr fashion design. They are always offering new great design for all of the fashion lovers. I always feel ease and comfortable buying from here. Their manner just keeps a positive impact on me, always. I always love their taste that reflects greatly through their dresses.

I just bought 2 tiny, so beautiful dress for my little girl and she kept smiling all day long. I just love them. TBDress.com never charged extra rather their price always appealing to buy more and more. They just bring unique styled clothes at very reasonable price so that customers feel no pressure while buying one.

Date of experience: January 21, 2014

Thumbnail of user ninad40
Virginia
2 reviews
10 helpful votes
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February 10th, 2018

Not only did the clothing come about a month after I ordered them, they all came in horrible shape. Seems our Miss matched. Sizing is awful quality is terrible and absolute joke of a company to deal with. They made me pay to ship back there awful crappy quality p o s clothing. Offered me $18 for my $100 order to keep all of this crap. Never ever ever again I will stop ordering from China all together now because all you get is this absolutely crappy clothing With no quality assurance and no quality control obviously.

Date of experience: February 8, 2018

Thumbnail of user aaronl22
Aaron l.

Hello,
So sorry for the inconvenience to you and our customer service has emailed you for the resolution. Please check in your email box and reply us. Thanks for your cooperation.
Tbdress

Thumbnail of user patriciaa47
GB
1 review
0 helpful votes
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December 1st, 2015
Verified purchase

Thank you so much. My order arrived safely and soundly. Took a little bit longer than anticipated to arrive but it was worth the wait. In the future, I will just have to give a good allowance of time when placing an order to avoid disappointment.

The tracking system doesn't appear to work but customer service are quick to respond to emails.

I am very happy with the quality and style of the clothes I ordered.

One of the buttons on the jacket was quite loose but I can easily sew it on properly. Considering the fantastic range to choose from, this is a very small inconvenience really.

Keep up the good work and thanks for having such an exciting, fashionable range of clothes and accessories to choose from and at such good prices too.

Hope you can improve your postal tracking system.

Best wishes.

Date of experience: November 28, 2015

Thumbnail of user olgak123
Canada
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Ordered a dress to Canada. Omg! Color doesn't match, the picture shows one fabric ( looks like satin) but comes completely different fabric and texture, sewed so poorly I can't even wear it at home - my dog will laugh at me. Spent $55 cad, when I texted them I want to return the dress they told me "sending us dress doesn't make sense for you, you will need to spend your own money for shipment and we will only refund you $20.". What? $20 if I go to the post office to spend another $15 to return that hideous dress? Omg guys! If the dress looks horrible you can't do anything about it. You can't send it back. Be careful. They don't refund. Look at the pics and have a good laugh. 1st pic expectations and 2nd is reality. I can inky wash the floor with this "dress look like" purchase. What a scam. Save your money.

Tip for consumers:
It's a scam company. Be careful

Products used:
Dress. First and last time ordering from them.

Service
Value
Shipping
Returns
Quality

Date of experience: August 30, 2021

Thumbnail of user einiksr
Bangladesh
1 review
1 helpful vote
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March 28th, 2014

I was more than happy when I got my product from tbdress service, tbdress customer service is just in a word "amazing". They hear full details when I called them with deep concentration, thanked me at least 4 times with welcome smile on their face. So warm behavior I never expected actually.

Date of experience: March 28, 2014

Thumbnail of user pa11359
India
1 review
0 helpful votes
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December 9th, 2015
Verified purchase

Thank you very much tb dress for the wonderful dresses. Fabric is amazing with amazing fitting either it is party wear or daily wears. They just keep their quality as per the standard. I have recommended to my friends and they are loving it.

Date of experience: December 6, 2015

Thumbnail of user gopikan
Qatar
1 review
0 helpful votes
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December 7th, 2015
Verified purchase

Beautiful dresses for very reasonable prizes. My only concern is the delivery time. It took a month to reach me and got me a little anxious. But the end result was more than satisfactory. You can count me in as a frequent customer. :)

Date of experience: December 4, 2015

Thumbnail of user ablen
Illinois
2 reviews
1 helpful vote
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October 11th, 2014
Verified purchase

I am so thrilled with this dress! It is exactly how it looks like in the picture and fits perfectly. The staff are so helpful too, as initially I had given them the wrong measurements but they were more than happy to correct them for me. Totally worth it! Thanks TBdress :)

Date of experience: October 11, 2014

Thumbnail of user alicef18
California
1 review
1 helpful vote
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November 10th, 2014
Verified purchase

TB Dress gives the best options in tailored wedding dresses for the most elegant yet manageable designs. I purchased the long suit pieces that were extremely good however there was quite delivering the material.

Date of experience: November 10, 2014

Thumbnail of user carlav4
Chile
1 review
0 helpful votes
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November 12th, 2015
Verified purchase

I bought this outfit about a couple months ago. It arrived to my place in great condition, the cloth was super nice and soft, the seams are well made and fit me awesome. I'm ready for the summer. I have the blue one but i'm gonna buy the dark grey.

Totally recommended

Date of experience: November 9, 2015

Thumbnail of user nicolec28
1 review
0 helpful votes
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November 13th, 2014

My name is Nicole, I live in sunny southern California and I love all about fashion items.The jewelry I ordered from tbdress that comes exactly as the picture showing and they have become part of my everyday accessory. I highly recommend this fashion store to anyone looking for amazing items! I'll be ordering from them again in the future!

Service
Value
Shipping

Date of experience: November 13, 2014

Thumbnail of user keonnal
Illinois
1 review
9 helpful votes
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November 3rd, 2017

I ordered a dress 2 months ago! Still haven't received the! Can't get a hold of a live person! The " company" keeps sending me 10% off coupons for the delay... Yea, like I'm a dummy and will spend more money with you FRAUDS!

Date of experience: October 31, 2017

Thumbnail of user aaronl22
Aaron l.

Hi, our customer service has sent emails on the resolution of the order to your mail box: keke.*****@gmail.com, please check and reply us. Thank you.
Tbdress

Thumbnail of user yangaz
South Africa
1 review
0 helpful votes
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October 26th, 2015
Verified purchase

I bought this dress (Item Code: *******) in August 2015. Its a size small and shows off my figure to perfection! Every time I wear it I get generous, appreciative comments from everyone, including strangers. It has a very soft, luxurious material. Perfect dress.

Date of experience: October 23, 2015

Thumbnail of user mariec62
Illinois
1 review
1 helpful vote
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February 10th, 2016
Verified purchase

It was fun browsing through the tbdress site seeing all those nice and affordable clothes. I had bad experiences in buying clothes on line. And I cannot even return them anymore since they don't provide the service somehow. I do wish this one works.

Date of experience: February 7, 2016

Thumbnail of user jjonssonhelena
Sweden
1 review
0 helpful votes
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October 7th, 2023

My friends advised us to use this site when they bought new clothes for a cocktail party. It took me a long time to choose what I want))). Delivery is fast, high quality clothes.

Service
Value
Shipping
Returns
Quality

Date of experience: February 22, 2023

Thumbnail of user elviraw
RU
1 review
1 helpful vote
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August 13th, 2014
Verified purchase

While everyone can see a wide range and reasonable pricing of products tbdress offer, not everyone had a chance to see what their customer service is. I was very impressed with the way the representative dealt with my query, polite, friendly and helpful beyond expectation. I definitely intend to continue using this site and have no hesitation in recommending it to others.

Date of experience: August 13, 2014

Thumbnail of user diannef12
Michigan
1 review
2 helpful votes
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April 20th, 2016
Verified purchase

Ordered two dresses 7 days ago and I haven't received an email saying it was even shipped yet. I'm waiting for my dresses to wear one of them to my daughters college graduation. I'm hoping they arrive in time.

Date of experience: April 17, 2016

Thumbnail of user prasadr1
India
1 review
0 helpful votes
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December 4th, 2015
Verified purchase

Product looks like expansive + shipping charge however you should have free delivery charges that is what i feel. So i can also order one product i will suggest to friends to visit this site and grab the deal.

Date of experience: December 1, 2015

Thumbnail of user brendam352
Minnesota
1 review
0 helpful votes
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April 26th, 2019

The dress came in a bag shoved in my mailbox. The wrinkles were outrageous. The dress was cheap crap and they would not let me return it! Customer service is horrible--only via email which takes forever. Worst Company Ever!

Date of experience: April 26, 2019

Thumbnail of user rachelled4
Australia
1 review
0 helpful votes
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June 29th, 2016
Verified purchase

I like TB dress because they have a good selection of vintage style dresses from the 50's and 60's that I wear.

TB dress also offers great discounts and membership special prices. Delivery is faster than most online sites.

Date of experience: June 26, 2016

Thumbnail of user trudes
Norway
1 review
4 helpful votes
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April 16th, 2014

I ordered an item called a "trenchcoat", according to the blurb it had cost over $80, but was marked down to 24.
This was no coat, more a thin blouse/cardigan in a flimsy, thin, clingy fabric. Loose threads, loose buttons, size didn't match measures on site. Too expensive to return it. Will not order again!

Date of experience: April 16, 2014

Thumbnail of user sineadm3
Ireland
1 review
0 helpful votes
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September 16th, 2015
Verified purchase

I'm reading reviews of people ordering clothes from this site & order numbers etc. don't exist. I have to say I have had an amazing shopping experience with this website. Ordered a dress on Sunday, tracked it from China all the way to Ireland & it was delivered four days later. Highly recommend TB Dress

Date of experience: September 13, 2015

Thumbnail of user kathyf72
New York
1 review
2 helpful votes
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January 1st, 2018

Even though it took a month to get here (I'm sure it was because of Christmas) it was as advertised and It was packaged well so it didn't get damaged. I have ordered from other companies that had supposed real items, but ended up being fake. This one was real and I will be purchasing more from them because they're the real deal. It's very refreshing to know there are still honest people out there and something you can trust.

Date of experience: December 29, 2017

Thumbnail of user gigiw1
Illinois
2 reviews
9 helpful votes
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May 12th, 2014

Total waste of money and a complete joke. I was just curious what a cheap bridal dress would look like, I'm getting married in a year, just looking around now. CBS news did a review on website scams on brides dresses and was so right about what happens. The dress I ordered from TV dress was three times too small, even with measurements from a tailor. Dress went to Goodwill, hope someone can wear it.

Date of experience: May 12, 2014

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

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