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    TBdress

TBdress

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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (7,352)

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customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user vickia56
Texas
1 review
0 helpful votes
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May 6th, 2019

I ordered ONE dress on March 10th... STILL have not received it... now, May 6th. They have given me nothing but the runaround. There last correspondence stated it was "on its way". I filed a grievance with PayPal, they found in MY FAVOR (company has bad history). Thank goodness, I got my money back! DONT ORDER FROM TBDRESS!

Date of experience: May 6, 2019

Thumbnail of user joyj10
GB
1 review
0 helpful votes
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December 10th, 2014
Verified purchase

This is one online shopping stop where I always find something new and attractive. Thanks to TB Dress my closet is unique and fabulous! I only wish the prices were more reasonable.

Date of experience: December 10, 2014

Thumbnail of user jamiec76
GB
1 review
0 helpful votes
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January 18th, 2017

Ordered an evening dress to be delivered to n. Ireland and it was here in just under a month
Very pleased with the product and will be buying from this website again!

Date of experience: January 16, 2017

Thumbnail of user annw283
Australia
1 review
4 helpful votes
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September 16th, 2019

I bought an item for my wedding and received nothing. No email confirmation or tracking number. They sure did take my money. I've tried to contact them and am getting no response.

Date of experience: September 16, 2019

Thumbnail of user shannono11
Georgia
2 reviews
1 helpful vote
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February 16th, 2016
Verified purchase

Shopping was quick, easy, and fast with a lot of nice selections that varied in sizes. A great site for petite to full figure ladies. Will be shopping on this site again.

Date of experience: February 13, 2016

Thumbnail of user meerahg
Nigeria
1 review
0 helpful votes
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December 22nd, 2015
Verified purchase

It's my first time placing an order online and also paying with my card. I love all the items bought... very affordable and classy! TBdress.com rocks!

Date of experience: December 19, 2015

Thumbnail of user betsya1
Hong Kong
1 review
1 helpful vote
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August 14th, 2014
Verified purchase

Have a gorgeous evening dress from tbdress. The staffs their are very helpful! They have plenty of wedding dresses and gowns. Very good online shopping site!

Date of experience: August 14, 2014

Thumbnail of user vikask2
India
1 review
0 helpful votes
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December 4th, 2015
Verified purchase

I got my preferred jacket in expected color and have affordable cost with lowest shipping charge. I would like to recommend tbdress to purchase latest designs.

Date of experience: December 1, 2015

Thumbnail of user aprilb57
North Carolina
1 review
0 helpful votes
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December 3rd, 2016
Verified purchase

I had a wonderful experience shopping with TBdress. They have very nice clothing at bargain prices that are packed with style! I highly recommend their website.

Date of experience: December 1, 2016

Thumbnail of user reenak1
India
1 review
0 helpful votes
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December 5th, 2015
Verified purchase

I am loving every product design, colours, patterns they are simply amazing and in my first shopping experience I have fallen in love with this website

Date of experience: December 2, 2015

Thumbnail of user angieh7
California
3 reviews
1 helpful vote
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January 6th, 2014

Quality sucks! Apparel looks nothing like the photos and the materials used on all the products I purchased from a jacket(felt!) to sweatshirts(see-through!) horrible! Total junk!

Date of experience: January 6, 2014

Thumbnail of user aaronl22
Aaron l.

Dear Angie H.
Thnks for shopping with tbdress. I am after sale [prepresentative from tbdress, This is my mail: sns@tbdress.com. Would you please let me know your experience with tbdress so that I could make something for you. For your current issues, please i'd also like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

Kinds and regards
Tbdress service team

Thumbnail of user tommyb50
North Carolina
1 review
0 helpful votes
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February 2nd, 2015
Verified purchase

I love the way this TB Dress site has divided clothes into different season categories. Everywhere else it's like the same type of clothes over years!

Date of experience: February 1, 2015

Thumbnail of user richardk42
California
1 review
1 helpful vote
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February 16th, 2015
Verified purchase

Tb dress is a one stop solution for people who want to shop online for their family without any hassles. Tb dresses provide excellent customer services.

Date of experience: February 13, 2015

Thumbnail of user aaliyaha5
North Carolina
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

Have not gotten package and would like improvement on shipping/delivery service. Thank you for doing business, complements to all dresses and attire and very creative site.

Date of experience: February 19, 2017

Thumbnail of user nayivit
Nevada
1 review
8 helpful votes
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October 4th, 2013

OMG! TERRIBLE PLACE TO BuY! This is my first word...
I bought 3 dresses at the same time I just got 1 after 9 days and the material it's so ugly it's come with pearl and looks so ratchit!. Guess what! I trow away?. And then I'm still waiting for the other 2 dresses;(;(;(;(. This place it's terrible!
Another think I bought another item 2 weeks ago but I paid a fast delivery from 3-5 days delivery and I'm still waiting for that! Its been 2 weeks... and its suppost to be a jean jacket like its looks beautiful in the picture I'm just waiting for that how looks! Probably it's gonna looks terrible as the dress I just trow away!
I DON'T recomend this place to anybody they stole your money and they LYING!

Date of experience: October 4, 2013

Thumbnail of user aprils342
North Carolina
1 review
4 helpful votes
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June 29th, 2019

If I could give no stars, I would! I ordered two items. 3 weeks after ordering I received an email stating they shipped. FROM CHINA. I kept checking my mail, the package never came. I emailed their customer service and they replied quickly stating it was delivered and to check with my neighbors. Obviously I did but no one saw it. I emailed back and explained this and never heard back. COMPLETE WASTE OF MONEY! DON'T BUY ANYTHING FROM THEM!

Date of experience: June 29, 2019

Thumbnail of user huldaf
Florida
1 review
0 helpful votes
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December 30th, 2014
Verified purchase

When I made my order/purchase my product from TBdress on line I was a bit skeptical and afraid wondering if what i really ordered for will be sent to me, But i am glad to say that i am really impressed because the gown look perfect no any adjustment or amendment or anything so ever.

Service
Value
Shipping
Returns
Quality

Date of experience: December 30, 2014

Thumbnail of user zannaw
South Carolina
1 review
7 helpful votes
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February 21st, 2020

I hope everyone reads my review, to be warned about this website. It is the worst place to buy from! I haven't received my package, I ordered it 1-28-20 and it is 2-21-20. I looked to see where it is and it says that my package is still processing! I have sent several messages and nothing. DO NOT BUY FROM THIS WEBSITE!

Tip for consumers:
DO NOT BUY FROM THIS WEBSITE!!!!!

Service
Value
Shipping
Returns
Quality

Date of experience: February 21, 2020

Thumbnail of user andreaj20
France
2 reviews
1 helpful vote
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December 10th, 2014
Verified purchase

I ordered a dress online and I am so amaze of the service of your agents. She is very accommodating. I am going to use this dress for my cousin's wedding next month, I ordered ahead of time so that is ever the dress will arrive to me and I will not like it I will still have a chance to change it or look for another dress BUT I am so thankful with tbdress that the dress I ordered is so beautiful and when I got to fit the dress I look stunning. I will be ordering another dress from you again, I still have another affair to attend to by October. And I might order my wedding gown also, I saw a few bridal dresses on your website that is SUPER!

Date of experience: December 10, 2014

Thumbnail of user monicam72
California
1 review
0 helpful votes
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December 9th, 2016
Verified purchase

I ordered 3 coats from this site for a steal. I wasn't sure what to expect, but all coats arrived within a week, they are very nicely made, fully lined, stylish and warm :) I am extremely pleased with my purchase. THANK YOU SO MUCH <3

Date of experience: December 6, 2016

Thumbnail of user isabelc1
Hawaii
1 review
1 helpful vote
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January 4th, 2014

I placed an order for a dress in October 2013. I received an email from the company asking to verify my size. I immediately responded with the verification of the size of my dress. A month later, I had not received my dress. I emailed them for status and they didn't respond until November. This is when they informed me that the dress had never been made. At this point, I cancelled the order. Although it was not my fault for the cancellation, they will not refund my money because they said I hadn't cancelled withing 48 hours of the order. WORST comapany ever!

Date of experience: January 4, 2014

Thumbnail of user aaronl22
Aaron l.

Dear ISABEL C.
Thnks for shopping with tbdress. I am after sale [prepresentative from tbdress, This is my mail: sns@tbdress.com. Would you please let me know your experience with tbdress so that I could make something for you. For your current issues, please i'd also like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

Kinds and regards
Tbdress service team

Thumbnail of user eleonorem1
GB
1 review
3 helpful votes
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November 26th, 2015

Back in July, I ordered a dress. It took over a month to arrive. The dress was nice, good quality fabric but unfortunately it did not fit me very well so I sent it back following the instructions they gave me regarding the return parcel. Since then, they do not keep in touch with me, I have to do it. They keep asking me for the tracking details, so I send those details and the answer I get: please could you send us the tracking details. It's been 4 month now that every time I send those details, they ask me for the details! 3 options here, they are stupid, they can not read but I think they are just a bunch of incompetent retailer but competent thieves.
DO NOT ORDER WITH THIS WEBSITE!

Date of experience: November 23, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user josiaha10
New York
1 review
2 helpful votes
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November 5th, 2015

I recently bot a long sweater for my wife and she wears a US size Small, after waiting over a month it arrived in the mail, she tried it on and it was way to small, like extra small! We didn't return it because it was a really nice sweater, it fit but she couldn't button it up! I bot a nice button up jacket and a nice long sleeve shirt to go under it, I looked at The sizing chart and for my size it matched my US size which is a Large so I thought It was a safe bet, the order arrived 3 and a half weeks later since it came from China. When I opened it it looked like my 8 year old son could wear it, I could even get my other arm in the jacket, my wife tried it on and it fit her just fine! Im bummed out because now I have to send it back to China and reorder a XXL if they even have that size! If you buy anything from them expect long delivery time and order 2 sizes up and it should fit just fine!

Date of experience: November 2, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user tracyk17
Virginia
1 review
1 helpful vote
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July 3rd, 2015
Verified purchase

I was pleasantly suprised by this site when I logged on and was browsing and reading the reviews were a great help in deciding what to purchase. Thanks this will be my little secret lol ;)

Date of experience: June 30, 2015

Thumbnail of user nickiem2
New York
1 review
0 helpful votes
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November 20th, 2015
Verified purchase

I ordered online and my dresses came within 2 weeks. Not bad considering how far away they were! The holiday party dress I ordered fit exactly as described and I can't wait to wear it! Thanks!

Date of experience: November 17, 2015

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

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