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    TBdress

TBdress

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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user angelam67
New York
1 review
1 helpful vote
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October 18th, 2015
Verified purchase

I like the site because it is easy to navigate. It also has a variety of things so I can basically shop from head to toe all at one place and the prices are fair! Where have I been all this time?

Date of experience: October 15, 2015

Thumbnail of user lulul1
Maryland
1 review
1 helpful vote
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October 26th, 2013

Most of the good reviews written on here about this website are written by TB dress itself, SO OBVIOUS and such a horrible representation on their part. Horrible site, never buy from it DON'T waste your time. The few people who got their orders successfully are RARE cases NOT worth the risk. It is also NOT worth funding a website that is so fraudulent.

Date of experience: October 26, 2013

Thumbnail of user bogdanm4
Romania
1 review
0 helpful votes
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December 19th, 2015
Verified purchase

Great web surfing experience, the shipping is a low slow to process, took a few day from when I placed the order to when it was shipped, but I live across the globe so it was a great experience and I am waiting for the products to arrive in a few days I hope

Date of experience: December 16, 2015

Thumbnail of user colettec1
Ireland
1 review
3 helpful votes
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July 16th, 2014

I am based in Ireland and ordered a number of items. They did arrive within 2 weeks as promised but the majority of items were badly made and did not match up to the description on their website, the items are quite short ( 1 which fits my 10 year old daughter perfectly). Items were quite cheap so I guess you get what you pay for! What really annoyed me was the customer service - the worst I have ever encountered - I emailed asking what i needed to do to return the items. I was told I couldnt as they were custom made to my order. I emailed back stating they were all "One Size" - and i did not made any specific requirements. I was then told "did i look at there size chart" and id be better off keeping them and giving them to a friend if I was not happy as shipping costs were high - they were extremely rude in the e-mail. They do not want people to return anything and make it extremely difficult. I would advise people do not shop with this company - no comeback and impossible to deal with if there are any problems!

Date of experience: July 16, 2014

Thumbnail of user aaronl22
Aaron l.

Dear Colette,
This is tbdress service on sitejabber. I'm so sorry for the problems you have met. I got it that your dress is unfit for you. Would you please let me know your order number so that I could get know details about your order? Please trust me that our return policy is forever valid
http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
I am here wishing to help you with your return request. Please give me your order number first. sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Kinds and regards
Tbdress service

Thumbnail of user amyh29
Canada
1 review
11 helpful votes
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August 29th, 2013

This was the worst decision I could have made to purchase a dress through this site. They use glue stickk to attach lace and had such jagged seems. The fitting was COMPLETELY OFF. I have been avoided for my refund as the satisfaction gaurantee had indicated I would get and don't know what to do now!

Date of experience: August 29, 2013

Thumbnail of user vickia53
Texas
1 review
1 helpful vote
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April 17th, 2019

I ordered this item WELL over 35 days ago... still says my order is "PREPARING"! This is NOT ACCEPTABLE! TBDress is a FRAUD... and I WILL tell everyone... on social media! You just take our money and assume we will forget! Well NO... I DID NOT FORGET. I have ordered many times from overseas and have NEVER had to wait this long! TERRIBLE COMPANY, HORRIBLE SERVICE.

Date of experience: April 17, 2019

Thumbnail of user selenag3
Netherlands
1 review
0 helpful votes
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August 13th, 2014
Verified purchase

The customer service of tbdress is impressive. They response immediately to my emails. I am really happy with tbdress, the only problem is their shipping is a little slow, but it's ok for me.

Date of experience: August 13, 2014

Thumbnail of user ericag7
Ireland
1 review
0 helpful votes
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November 25th, 2013

I ordered 2 dresses and a blazer from tb dress before I read and reviews about the site so when I read all these horrible complaints I was soooo worried and thought I was gonna be waiting weeks 4 them 2 arrive. They just arrived 2day after only a week of waiting and I was so scared 2 open the package. They are all perfect! Absolutely chuffed with everything I ordered, I just wanted 2 give people a bit of peace of mind about it because I was really worried and I was only getting casual dresses, nothing like a wedding dress wer it would be sooo stressful waiting 2 c if they're perfect. Hopefully there's a very small amount of people not happy compared 2 people who are. And just remember people who are not happy are more likely 2 give a review about it than people who are delighted with their products, and that's why there's so many bad 1s, I'll defo be ordering from tb dress again. I might actually order something right now

Date of experience: November 25, 2013

Thumbnail of user telutcik
Texas
1 review
0 helpful votes
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November 29th, 2014
Verified purchase

Thanks to TB Dress I don't feel alienated at a posh party because of my clothes. This website offers the best of fashion wear. I only wish the shoes were as variant as well.

Date of experience: November 29, 2014

Thumbnail of user angellical
Canada
1 review
0 helpful votes
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February 9th, 2014

NEVER ORDER FROM HERE! I ordered a coat over a month ago and have still not seen my coat. They told me to contact my local post office then stopped responding to me emails. WORST ONLINE SHOPPING EXPERIENCE!

Date of experience: February 9, 2014

Thumbnail of user aaronl22
Aaron l.

Dear customer,
This is tbdress service. Thks for your shopping with tbdress, which has been honestly doing business online for years. I am wondering what had happened to you? Please let me know your order number, this is my personal service mail address: sns@tbdress.com or you may contact tbdress customer service here: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.

P.S.: you may personally contact me: sns@tbdress.com
Kinds and regards
Tbdress service team

Thumbnail of user alissah4
California
1 review
2 helpful votes
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February 11th, 2015
Verified purchase

Ohhh! I was just amazed when I explored the wide range of dresses at TB Dress that are beautifully weaved representing the unique designs. They come at the affordable prices that’s easy to handle.

Date of experience: February 11, 2015

Thumbnail of user hollys39
New Hampshire
1 review
0 helpful votes
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November 2nd, 2015
Verified purchase

I found this winter jacket/trench and love it, I am planning to buy another in blue!
TB Dress is an incredible site to find deals on! I highly recommend others who are into fashion to check it out!

Date of experience: October 30, 2015

Thumbnail of user jyothip3
Texas
2 reviews
0 helpful votes
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April 23rd, 2017

This is my first order from tb dress. I get a dozen compliments every time i wear this dress. Exactly like the picture. Size and length are perfect.it does not come with a belt

Date of experience: April 21, 2017

Thumbnail of user winniew4
Kenya
1 review
0 helpful votes
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July 18th, 2015
Verified purchase

I like shopping at TB dress. Bought 4 bags already and they all turned out excellent. Fast shipping and the product arrives in top condition. Great service and customer care. I recommend the site.

Date of experience: July 15, 2015

Thumbnail of user kayleew1
Ohio
1 review
0 helpful votes
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April 3rd, 2014

I am NEVER ordering from this site again i ordered my prom dress two weeks ago and havent gotten any notice about when this dress is being shipped out. I tried to call just to know when it will be sent out and i probably wont even get my dress in time :( If there is a person that can call me i would like an email with the number because i NEED to know. Order #******* I am very VERY upset that i may not get to go to my junior prom i saved up for this day for years...

Date of experience: April 3, 2014

Thumbnail of user shawnk15
India
1 review
1 helpful vote
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November 5th, 2014
Verified purchase

I had been looking for a dress for my daughters wedding so I went online first and looked around in a few familiar shops, then I came across TB Dress and i found great and good quality products.
Thanks TB Dress...

Date of experience: November 5, 2014

Thumbnail of user hebak
AE
1 review
0 helpful votes
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August 16th, 2015
Verified purchase

It was my first time to buy anything online and luckily it was through TB Dress; the service is great, all is organized; so it's been a great experience for me.

Planning to keep using TB Dress site whenever I need to buy dresses/ all type of accessories, and maybe my wedding dress:)

Now you can add me to the "Loyal members" List <3 <3

Thanks for your efforts "TB Dress" Team.

Date of experience: August 13, 2015

Thumbnail of user martinai
Spain
1 review
1 helpful vote
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August 1st, 2014

A great choice of costumes, especially as I needed an XL size. I do not usually like to go to a party in fancy dress because I feel self conscious due to my size, so even when I ordered it I was a bit warry, but I needn't have been. When it arrived and I tried it on I loved it and felt very comfortable in it - roll on the party now!

Date of experience: August 1, 2014

Thumbnail of user mariaw12
Kenya
1 review
1 helpful vote
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June 18th, 2013

My friend told me about tbdress when I told him I wanted to buy a dress when we were in Washington DC and I immediately went home and search it on my laptop and to my surprise I saw many nice dresses that I wanted but one thing that I never believed it is their pricing was relatively so cheap compare to all place I have shopped. After I shopped from the site that when I completely believed the site. It is really nice site to shop.

Date of experience: June 18, 2013

Thumbnail of user luluj8
Texas
0 reviews
0 helpful votes
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January 15th, 2022

Dress nothing like shown. They don't want to refund me. Took over a month to come and once I complain they sent me something botched up. Don't order from them

Tip for consumers:
Don’t order from this site. They send you different items. It’s located in China

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: January 15, 2022

Thumbnail of user caroleb4
Canada
1 review
2 helpful votes
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November 16th, 2013

As other mentionned, people who wrote a good review all starts with the same thing... TBdress.com...
Poor quality... not the right size... Go somewhere else.

Date of experience: November 16, 2013

Thumbnail of user nancym44
Bulgaria
1 review
0 helpful votes
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August 18th, 2014
Verified purchase

I would without a shadow of doubt recommend this site to any future brides or bridesmaids! My dress was oeder from here, everything is fine!

Cant wait for my wedding now.

Date of experience: August 18, 2014

Thumbnail of user nicholash189
New Jersey
1 review
7 helpful votes
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February 1st, 2020

Been trying to get an update on my order for over 9days. Tried live chat, email, and messenger no response from any of them for 4+ days. Worst online shopping experience hands down.

Date of experience: February 1, 2020

Thumbnail of user ioanam
Romania
1 review
0 helpful votes
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January 16th, 2016
Verified purchase

Hi!
I recently discovered tbdress. I am very happy to find here such beautifull pieces of clothes. I'm waiting for my first dress now. I'm not quite sure if the measure will fit me.

Date of experience: January 13, 2016

Thumbnail of user yvettec3
Canada
1 review
0 helpful votes
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September 11th, 2015
Verified purchase

Great job on selection of styles and colors. Plus size clothing is always a disappointment until I found your site. Thank you. I will be shopping here alot!

Date of experience: September 8, 2015

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
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