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    TBdress

TBdress

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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (7,352)

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customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user korkoil
Massachusetts
1 review
2 helpful votes
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June 16th, 2019

Falsely advertising a dress that they don't have or in their size waited for months business Better Bureau company I'm very upset I want my money back I don't want the same dress as they are falsely advertising address that they don't have

Date of experience: June 16, 2019

Thumbnail of user divyap2
Florida
1 review
2 helpful votes
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January 2nd, 2015

Don't waste your time. If i could give this company zero stars, I would. I ordered two items from site on 12/11/14. When i first ordered, it said it would take 3-7 days for shipping and 5-8 days to arrive. So max about 15 days, right? No, It's been 23 days. I've tried tracking my order but it never seems to up updated and all of it is in Chinese. I've contacted them several times over the course of four days. At first I assumed that maybe the lack of response and shipping was from the holidays. So maybe they're just backed up and running slow. But after absolutely no response to my emails whatsoever and some really frustrating phone calls, i've decided that this site is just a scam and a lie. Conned my sorry a** out of about $40. Eff this site and their poor service. If you decide to continue on with buying products from this pathetic site, do yourself a favour and buy some hard liquor so that when your products don't arrive, you can get drunk to forget what a horrible mistake you made when you decided to buy from this company.

Date of experience: January 2, 2015

Thumbnail of user aaronl22
Aaron l.

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.

Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!

TBdress service team.

Thumbnail of user keishiaf
Maryland
1 review
2 helpful votes
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May 24th, 2014

I had my bridesmaids and maid of honor come here to purchase their dresses for my wedding since it was very well priced and due to the fact that everyone lived in different states. The dresses on this site are very beautiful and I was excited that everyone liked the dresses they saw. The dresses are made to order so the shipping would be about 6 to 8 weeks, which I wasn't too worried about. When my maid of honor received her dress, the zipper was twisted and therefore stopped midway up. The dress also contained a lot of extra unneeded fabric (some on the inside part of the dress near the zipper that repeatedly fell in the way when you try to zip it up) as well as several layers. Two of my bridesmaids had to take the dress to be fixed due to the zipper being sewn incorrectly. One of the dresses even had a hole in the torso area. It was very poorly sewn all together. I was VERY displeased and contacted tbdress about the issues we were having to see what could be done and they wanted me to send them pictures and video of the issues before anyone could receive a return label (the dresses DO NOT come with a return slip). This was after 2 emails and days of waiting. My girls had to get alterations and some paying more than what they paid for the dress. Would NOT recommend this site to ANYONE because of all the issues me and my bridal party faced.

Date of experience: May 24, 2014

Thumbnail of user veronikav2
Israel
1 review
0 helpful votes
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November 27th, 2016
Verified purchase

Tbdress is a lovely website with a very large variety of beautiful quality clothing that is very hard to find. I really recommend it to everyone. The prices are very fair for what you get.

Date of experience: November 25, 2016

Thumbnail of user catherineb19
Australia
1 review
2 helpful votes
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December 14th, 2014

For any plus size women ordering from this company don't waste your time - I ordered the largest plus size and the clothes would fit a 12yr old girl and a small 12yr old at that - the site SAYS ITS AN INTERNATIONAL BUSINESS SO THEY SHOULD BE AWARE OF PLUS SIZE - THANK GOD FOR PAYPAL I GOT ALL MY MONEY REFUNDED WHERE THE SITE OFFERED ME $15.00

Service
Value
Shipping
Returns
Quality

Date of experience: December 14, 2014

Thumbnail of user aaronl22
Aaron l.

I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell me your order number, we will contact you with your order number and solve your problems as soon as possible.
Thanks for your review!

Best regards!

Thumbnail of user benb74
1 review
0 helpful votes
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December 19th, 2014
Verified purchase

With the trendiest dresses from TB Dress I have become the one lending out my dresses to my friends for their special dates! I would like to see some unique heels on this site too.

Date of experience: December 19, 2014

Thumbnail of user erikak7
Japan
1 review
0 helpful votes
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June 13th, 2015
Verified purchase

I like the clean bright red color of this dress very much. The embroidery is gorgeous, too. I want to wear it by a concert. Surely this dress will have good look on a stage♫

Service
Value
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Returns
Quality

Date of experience: June 10, 2015

Thumbnail of user somesana
Romania
1 review
0 helpful votes
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July 9th, 2015
Verified purchase

I bought the dress, Stripe Lace Patchwork, and I liked it very much. I was wearing it when my boyfriend proposed to me! I could not find a more appropriate dress for this special moment.

Service
Value
Shipping
Quality

Date of experience: July 6, 2015

Thumbnail of user nevaehd
Florida
1 review
0 helpful votes
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November 23rd, 2014
Verified purchase

In my opinion TB Dress is far better than the more known apparel stores that we all know about. But my area does not have COD facility so it becomes difficult for me to get to a decision!

Date of experience: November 23, 2014

Thumbnail of user jamec3
Texas
1 review
1 helpful vote
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December 8th, 2014
Verified purchase

The items on this website are worth waiting for but TB Dress could do a better job with the shipping time so that it can catch last minute shoppers as well!

Date of experience: December 8, 2014

Thumbnail of user emmed
Germany
1 review
0 helpful votes
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December 17th, 2014
Verified purchase

TB DRESS transformed my fashion sense and made me the perfect fashionista! Membership has rigid terms but once a member, shopping becomes easy on the pocket with exclusive discounts!

Date of experience: December 17, 2014

Thumbnail of user yanirac
Puerto Rico
1 review
2 helpful votes
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September 15th, 2014

Im very unhappy with this drees. I buy the Beading/Sequins Ruffles Sheath/Column Off-the-shoulder. The ruffles dont look the same as in the picture an the sewing on it are terrible. I will not use this drees. I urge to all buyes to be very careful whe you buy in this page, because if you get desplease with your dress, you will not gave a refund as they said in their policy.
I did contact customer service and did not attempt to make the refund.
Contact clinte service and did not resolve my problem. We send pictures asking with evidence and did nothing to give me my money back. And if tred to leave a review trust me, you can't. TB Dress have everything under control and they never show your review, if the comment is bad for them and affect their sales.

Service
Value
Shipping
Returns
Quality

Date of experience: September 15, 2014

Thumbnail of user zuleutam
California
1 review
0 helpful votes
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May 8th, 2015

Great experience from uploading my artwork to proofing and receiving the 600 units for my elementary school kids and staff within a month. Spot on and accurate.

Date of experience: May 5, 2015

Thumbnail of user shianw
Texas
4 reviews
7 helpful votes
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July 25th, 2014

They Delivered the dress. Looks Good but I think the free shipping offered on purchase is not expedited because it took long.(3 weeks to get the dress)

Date of experience: July 25, 2014

Thumbnail of user myraj1
GB
1 review
0 helpful votes
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December 12th, 2014
Verified purchase

Shipping charges at TB Dress are a little higher than in other online fashion stores but the low price of the classy clothes and accessories are reasonable enough to pardon that.

Date of experience: December 12, 2014

Thumbnail of user marijanak1
Canada
1 review
0 helpful votes
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February 10th, 2017
Verified purchase

Awesome quality and fast order! I love my dress that I ordered, and size is perfect, exactly how they said. Fits me perfect. Great experience with TBdress

Date of experience: February 8, 2017

Thumbnail of user makeshiaj
Texas
1 review
0 helpful votes
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April 30th, 2017

Everything was nice and just the way I expected. Fast processing, shipping, and affordable prices. This site is my go to site for all the latest styles.

Date of experience: April 28, 2017

Thumbnail of user rovinat
Australia
1 review
0 helpful votes
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September 20th, 2015
Verified purchase

Awesome range of clothes, love the range, variety, colours and style. Can't wait to make my next purchases for my daughters and newly grand daughter... thanks TBDress

Date of experience: September 17, 2015

Thumbnail of user maryl201
Idaho
1 review
1 helpful vote
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February 9th, 2016
Verified purchase

I'm thrilled with the gorgeous vintage dress selection. Finding beautiful quality vintage dresses can be difficult, but TBdress provides an excellent selection.

Date of experience: February 6, 2016

Thumbnail of user danielles281
Washington
1 review
2 helpful votes
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April 6th, 2019

I ordered a gown from TBdress.com, and I did receive it within the amount of days that were promised. When I opened the package, it smelled like a rotten factory, HORRIBLE. The dress quality was also not the best, it simply looked like it had been thrown together. From what I have gathered this company attempts to make dresses that look like name-brand dresses. And they FAIL! I then requested a return (within the 7 days their website says they allow.) Their costumer service was clearly uneducated and could not even spell. They continued to offer me an exchange when I had made it clear I wanted a FULL refund. A dozen emails later, the best they said they could give me was a 50% refund. THEY WILL NOT GIVE YOU 100% OF YOUR MONEY BACK. I HIGHLY recommend to NOT order from TBdress.com, this is by far the worst website I have shopped on!

Tip for consumers:
DO NOT USE THIS SITE

Products used:
NONE

Service
Value
Shipping
Returns
Quality

Date of experience: April 3, 2019

Thumbnail of user missl2
GB
1 review
3 helpful votes
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December 3rd, 2013

I ordered a coat, that was as thin as a light jacket, very overpriced, poor quality.
Total scam... don't do it! It is not what is looks like in the pictures. Thankfully I only bought the one item.

Date of experience: December 3, 2013

Thumbnail of user segenamp
Virginia
1 review
0 helpful votes
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November 29th, 2014
Verified purchase

TB Dress is the website where it pays to be a member but the membership terms are very rigid. I want those premium membership discounts. Though I need to shop a lot before that and it's worth it!

Date of experience: November 29, 2014

Thumbnail of user jindye
New Jersey
1 review
0 helpful votes
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July 29th, 2015
Verified purchase

This was my first time shopping on the site. It was very easy to navigate. I also loved many of the dresses! Bought one right away. Cannot wait to get it.

Service
Value
Shipping

Date of experience: July 25, 2015

Thumbnail of user mahbooba1
Saudi Arabia
1 review
0 helpful votes
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December 22nd, 2015
Verified purchase

Well very much surprised to get a call after 3 days of my order excellent service and product. Keep it up.

After 1st order placed 3 more order. Congratulation tbdress.

Regards

Date of experience: December 19, 2015

Thumbnail of user lizf9
Hong Kong
2 reviews
4 helpful votes
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December 8th, 2014

My sweater is soft, long, and comfortable. It had a great design and looks great with jeans or leggings. I am praying fall/winter comes quicker so i can wear it out.

Service
Value
Shipping
Returns
Quality

Date of experience: December 8, 2014

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

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