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    TBdress

TBdress

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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user liors
Israel
1 review
1 helpful vote
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August 16th, 2015
Verified purchase

The collection of dresses is amazingly beautiful. The variety allows women who wear different styles to find what they like. Good job in the dresses section

Date of experience: August 13, 2015

Thumbnail of user lisaa72
North Carolina
1 review
0 helpful votes
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April 19th, 2015

Browse tbdress.com and choose the best one for you. It is a golden opportunity to get your expected things staying at home. So, get ready to collect your optimum things.

Date of experience: April 16, 2015

Thumbnail of user isabellea
Hawaii
1 review
0 helpful votes
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April 19th, 2015

Tbdress.com has brought a large variety of wedding collections. Each and every wedding dress is well designed and very much trendy. You can visit tbdress.com to get a good idea.

Date of experience: April 16, 2015

Thumbnail of user brendac86
Texas
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

I love the dress, perfect size, and the same as picture Can't wait to wear it.
Fast shipping and the fabric it isn't cheap
I've already made my second order!

Date of experience: March 16, 2017

Thumbnail of user constantinab
Florida
1 review
0 helpful votes
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March 3rd, 2017
Verified purchase

I like the dresses and the description you guys give about each product helps tremendously in making the decisions, I just ordered my dress I can't wait to receive it.

Date of experience: March 1, 2017

Thumbnail of user mohamedy
AE
2 reviews
2 helpful votes
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July 9th, 2015

This is one of the slowest sites I have shopped with, if not the slowest!
Customer service keeps promising and assuring and nothing happens.

Be cautious!

Date of experience: July 6, 2015

Thumbnail of user anitram3
Texas
1 review
0 helpful votes
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June 1st, 2020

As you can see I ordered this purse on May 12th today is June1st and still it has not been shipped out. I'm disputing for my money with my bank. This company need to reported to the BBB

Date of experience: June 1, 2020

Thumbnail of user tja15
Canada
1 review
1 helpful vote
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April 6th, 2019

I bought a dress for a friends wedding, once it arrived I immediately noticed the color was 5 shades off of the picture, 1-2 is understandable, not 5.
There were pulls and snags along the bust, which is the focal point of the dress, and
The seams were poor quality and very visible.
I contacted the company immediately and asked for a return or exchange.
They said I must pay to return the item and they would only offer me $30usd for the dress and that was it.
The dress was $170, they had to be kidding me.
The best part is that on their website they state that they will offer returns or exchanges if the customer is not 100% satisfied. Of course I am not satisfied, the dress is defective.
DO NOT PURCHASE ANYTHING FROM TBDresses - It has been almost a month now and they will still not budge or help me at all for their own mess up on their end.
I have launched a claim with PayPal

Date of experience: April 4, 2019

Thumbnail of user brycel21
New Jersey
1 review
2 helpful votes
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October 30th, 2019

They are theives and liars. With $#*!ty customer services and their phone number doesnt even work. Avoid this place at all costs. I lost 100$ because this places sucks butt.

Date of experience: October 30, 2019

Thumbnail of user asenerol
Illinois
1 review
0 helpful votes
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May 8th, 2015

I gave TBDRESS 5 stars because they are very helpful and easy to work with. I ordered T shirts for a a field workout. The representative helped me get what I wanted and still meet my budget.

Date of experience: May 5, 2015

Thumbnail of user paule81
Washington
1 review
1 helpful vote
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November 19th, 2014
Verified purchase

TB Dress seems to be the only place where the over 70% discounts are not a hoax. I got the best buys here but I wish I had some more options. The men's category is not half as variant as the women's!

Date of experience: November 19, 2014

Thumbnail of user pamuyk
Illinois
1 review
0 helpful votes
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November 28th, 2014
Verified purchase

TB Dress is where I found the best dresses for all seasons. I buy my formals, casuals and party wear only from TB Dress. There should have been some kids’ apparels too if you ask me.

Date of experience: November 28, 2014

Thumbnail of user nancys99
New Jersey
1 review
8 helpful votes
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October 3rd, 2015

It took a long time to get my order and I was excited to FINALLY get it. Now... I know I'm not a small woman and I did order everything in a 2XL size. That should have been plenty big. HAH! I would have needed a shoehorn to get into them and then it would have been obscene. I did get the return order information. You have to ship it back to Guangzhou, China for pete sake. So I checked the prices for shipping back to China I would have ended up spending MORE in shipping than my original order! What a rip. Plus the dresses are not very good quality. Poor cheap fabric and I didn't even bother to look closer once I realized they were so badly sized. DON'T BE TAKEN IN BY THEIR CHEAP PRICES! BUYER BEWARE!

Date of experience: September 30, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user debram14
New Zealand
1 review
1 helpful vote
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September 17th, 2014
Verified purchase

I have recieved my order yesterday and the color is exactly as the picture, thas's just why i bought those evening dress. Tbdress helps me feel great. Thank you.

Date of experience: September 17, 2014

Thumbnail of user aaronl22
Aaron l.

This is tbdress service on sitejabber. Thank you for your commending.We will try our best to do better. Thank you!

Regards,
Tbdress service.

Thumbnail of user angelm59
Illinois
1 review
4 helpful votes
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November 9th, 2015

I ordered a dress on October 16. Here it is exactly 3 weeks later and customer service is telling me they need 3-7 more days to PREPARE TO SHIP! That's the second time they've told me they need 3-7 days to PREPARE TO SHIP! I don't believe I'm receiving the dress at this point! This is the last time I shop at a random, on line shop that I've never heard of! ANGRY!

Date of experience: November 6, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user mannaw
Canada
1 review
3 helpful votes
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April 6th, 2021
Verified purchase
• Updated review

A quick update to let people know that it's possible to receive a refund if you go via PayPal. I sent photo evidence showing that the product was significantly not as described, despite TBdress insisting that it was the same dress. TBdress offered an $80 refund through the PayPal dispute resolution system but I declined as the item was $183 and I was willing to trust that PayPal would agree that the dress was not as described. Thankfully they did agree and PayPal made TBdress provide their address so I could return the product. (They were withholding their address so I couldn't return it.) It cost $50 to ship it back with tracking to China but I was willing to spend that money in order to get the full refund, especially since the dress was such terrible quality and couldn't even be resold. Here are the two photos that I provided in order to prove to PayPal that the photo they showed of the dress online was different than the dress they sent. Incidentally, I also found the exact same photo (but better resolution) on another online retailer's website called Victoria's Queen. (Mental note to not buy from them either!) In addition to that, the size was not even close to the custom size that I paid extra for and I had photos to prove that as well. In total, it took three months to get any money back and I lost $50 for shipping, plus $25 for import fees. A lesson I won't need to learn twice!

Tip for consumers:
It's like gambling, don't play unless you're ok with losing.

Products used:
None

Date of experience: April 6, 2021

Bait and switch! I'd give 0 if I could!
February 6th, 2021
Verified purchase
• Previous review

This company uses the bait and switch tactic! They show you a gorgeous dress and then send you a cheap piece of crap! I ordered a wedding dress from them and paid extra for having the waist taken in from a standard size 4. I also ordered the dress in a champagne color. What I got was a dress that's shaped like a potato and is orange! The lace is completely different from the photo and most of the sequins and pearls are falling off. The fabric feels like plastic. In a nutshell, the dress they sent me is not the one they sold me on their website. I've sent them the photos they requested and they said they don't see the problem. They said they made it to the size I asked for even though I showed them with a measuring tape that they did not and I have proof of what I ordered! Regarding the color, they said the belt and pearls are the correct color (which I had noted to them already), not addressing at all the fact that the dress is orange, not champagne! On top of that, the belt is not the same as in their photo online. I have received two quick responses from their customer service person "Devine" so far but they are offering only a $45 "discount" on this dress which was $183. I also ordered a belt in the same order which they said had shipped before the dress but it is yet to arrive. The photos of the white dress is the one they showed online, the orange dress is the one I received.

Tip for consumers:
Do not get sucked in! They bait you with what must be a stolen photo of someone else’s product and then send you a cheap reproduction. They are scammers.

Date of experience: February 6, 2021

Thumbnail of user princessw4
Georgia
1 review
3 helpful votes
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October 2nd, 2017
• Updated review

I ordered the V Neck Batwing Sleeve Women's Maxi Dress it was a the color was on point, the feel of the dress was smooth and soft. It was a all over great wear for my fiddy. This dress was a perfect fit to all my curves, I was sheek and classy. I am a true size 16 and I ordered a size 2XL perfect anything larger would have been to big.

Tip for consumers:
2XL is 16-18

Service
Value
Shipping
Returns
Quality

Date of experience: September 30, 2017

One of my 50th Birthday Dresses
September 30th, 2017
• Previous review

I purchased the V Neck Batwing Sleeve Women's Maxi Dress in blue. This dress looks great and feels great to wear. It was sheek and classy. I am a plus size Fiddy and I wear a true size 16. I ordered a size 2XL and it is a perfect marriage to all the curves.If had gotten a larger sz it would have been to big...

Tip for consumers:
2XL does fit a size 16-18

Service
Value
Shipping
Returns
Quality

Date of experience: September 5, 2017

Thumbnail of user rohitm1
Germany
1 review
1 helpful vote
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December 15th, 2015
Verified purchase

I really like the cloths that shows on the site & the price is also very good. I am waiting for my first order to be delivered & will review again after that.

Service
Value

Date of experience: December 12, 2015

Thumbnail of user sindhuk
Ohio
1 review
0 helpful votes
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December 5th, 2015
Verified purchase

TBdress is a very happy and joyful shopping experience. I found a 4 handbag set worth of 30$ which is very cheap. I am looking forward to buy many more products from TBdress.

Date of experience: December 2, 2015

Thumbnail of user jessicam72
Italy
1 review
1 helpful vote
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August 17th, 2014
Verified purchase

I ordered a dress in a mint green and asked for no train and it was gorgeous! I'm very happy with your guy's service and I think my dress looked amazing at graduation!

Date of experience: August 17, 2014

Thumbnail of user sherrys70
Michigan
1 review
0 helpful votes
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February 1st, 2017
Verified purchase

Thank you for the great shopping experiences that you are providing me. As often as I receive compliments on the latest additions to my wardrobe, I am very quick to recommend TBDress! (frequent!)

Date of experience: January 30, 2017

Thumbnail of user kofia1
GB
1 review
1 helpful vote
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January 8th, 2018

I have bought some items from tbdress and I'm sure that the company has been sent out the best of all the time to get the most popular and I'm happy with it

Date of experience: January 6, 2018

Thumbnail of user ericah18
Wisconsin
1 review
0 helpful votes
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December 1st, 2015
Verified purchase

I purchased a pair of leggings recently from TBDress and they are great! I am going to purchase another pair soon. I definitely recommend this site, they have some really great fashionable clothing!

Date of experience: November 27, 2015

Thumbnail of user cindyc29
Philippines
1 review
1 helpful vote
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May 23rd, 2014

I bought a dress from tbdress to use for our event party the dress was really beautiful a I think am gonna order it again. Thank you for the smooth an fast transaction keep it up!

Date of experience: May 23, 2014

Thumbnail of user leonam3
Ireland
1 review
0 helpful votes
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August 13th, 2014
Verified purchase

Excellent shopping site! I have shopped from tbdress lots of times and now i am a gold vip of tbdress, very good customer service and plenty of pretty clothes there! Recommend to all of you guys.

Date of experience: August 13, 2014

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
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