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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Imaginative, unintimidating, friendly and sensitivie creative advice and precise costing help in taking a custom dress design idea through to completion - and delight of the recipient!
Date of experience: April 26, 2015
My first experience with tbdress.com was very good. The products I bought were what I expected, prices are reasonable and the service time to Mexico are good. I will buy them.
Date of experience: December 20, 2015
I found some amazing jackets on TB Dress but the choice was very limited unlike in the women's section. I hope I get some more variations in men's garments as well.
Date of experience: December 1, 2014
I used to buy my formal clothes and shoes from tbdress.com and now I have decided to get my D-day dress from here too. I'm sure it'll be delivered on time.
Date of experience: February 10, 2015
I ordered 3 orders from tb dress.com and I love the items that I bought so far everything has been true to size and described exactly the way the product is.
Date of experience: January 3, 2016
It was very nice experience i bought one coat i felt it was more than that what i am paying.it, s brand is really cool.design is awesome
Its best sight
Thank
Date of experience: January 16, 2016
And cannot figure out how to exchange it! No paperwork form included/ really a bummer to get stuck with it! Soo pretty too
Can't seem to get registered;
Order no *******
Date of experience: August 12, 2016
I got my dress yesterday, It is for my daughter's wedding day.
The arrival of my dress was a surprise since I thought I should wait a few more days.
By the way, very nice dress! Thank you TBdress!
Date of experience: January 12, 2015
I stumbled across the website of TbDress.
For a coat's size, I was not sure. So, I communicated with the customer service I aI had an EXCELLENT SERVICE - It's very courteous and really listen to the customer! The employee has not faltered changing the size of my coat and I wasn't obligated to make a cancellation and a new order.
Also, I 'm 10 orders on this site! There are beautiful quality garments and a much lower price than here in Canada.
I LOVE THIS SITE!
RECOMMENDED +++
Date of experience: January 1, 2016
I purchased a dress to wear to a wedding. It took a bit longer to get in the mail BUT it was well worth the wait. It fit perfectly and is beautiful. I will be ordering from here again.:-)
Date of experience: August 6, 2015
I made a purchase the beginning of April. I ordered 4 items, received only 1 of the 4. I have been requesting a refund since May. I was told, I would be refunded in 20 business days. Nothing yet
Date of experience: August 9, 2020
Very cute items that you can't find in the US at these prices. The only thing to careful with is the size. Consult the size chart before buying. Once you get use to it, you get a great deal.
Date of experience: November 26, 2015
NEVER BUY FROM THIS SITE... they are totally scammers. I have ordered 2 handbags on the 18 of june 2014 paid for shipping and everything, and today is 28 of july and still no parcel. I received an email 2 days ago. Telling me that the parcel has arrived in australia and gone back to them because wrong address, when i placed the order i wrote my address very clear so it was their fault if they sent it to another address. Well they told me that if i want my order to be sent back i need to pay for shipment AGAIN? Why should i pay for shipment again, when it was obviously their fault? Now not only i have to wait another month and half for my order to be sent... IF they send it, but they expect me to pay for shipment again. And if i dont want it. Then they will only refund me $10... WTF? Honestly. I am not interested in my order anymore, but i wont let them keep it and my money as well, so im willing to wait for the order another 2 months and never again will even look at these scammers. Stay away..
Date of experience: July 27, 2014
It has been over 74 days since I ordered a Mother's Day present for someone on this site. I have been trying for months to get my money back and I just keep getting the same email blaming me for selecting the slowest shipping that they claim takes 35-45 days. This was NEVER noted in the original ordering steps by the way; Just said Free Shipping 3-4 weeks. Today they sent me my 35th email saying again I chose the slowest shipping and that it had only been 38 days and to wait four more weeks. 38 days is a lie and four more weeks would be over 100 days since my order April 12th. I have seen dozens of postings about this company being a fake and stealing; ALL POSITIVE REVIEWS are FAKES. This company steals your money and I have been trying for months to get a refund. I have never and will never receive my product I am sure.
Date of experience: June 25, 2020
I made a large order on March 21. By late April it had not arrived, so I requested it be shipped on May 21 due to out of town travels where I knew we could not meet with 15-day return requirement.
On June 2, I sent an email asking where the shipment was and the customer service agent said it hadn't been shipped as I had requested it not be sent as yet. The order was finally shipped on June 5 and arrived on Jun 7. On June 14, I sent an email requesting how to return all items as they did not fit and were of inferior quality. On June 18, I sent a similar email. I received no response to either request.
On June 20, I communicated with the company via Facebook messenger. That agent said to email customer service which I did again on June 20. On June 21, I did get a response back saying 15 days had passed since the delivery so no return was acceptable. I'll be contacting Paypal to dispute the charge. Hopefully I'll be able to do so.
So that was my customer service experience. More importantly, the clothing is junk. The material is inferior, and the cut of the clothing is not at all represented via the pictures on their website.
STAY AWAY FROM TBDRESS.com!
Tip for consumers:
Just stay away!
Date of experience: June 21, 2018
Hi,
Really so sorry for the inconvenience to you, I could see our representative have refunded you, please pay attention to your bank card. Sorry again and any question, please feel free to contact us. Thank you.
Tbdress
I wish I had looked up reviews for this website before I placed my order on September 25th... I sent them a message on Oct. 8th asking why my order hadn't even been shipped yet and got a vague reply that it would ship soon. Today, two days later, I sent a message saying I wanted to cancel since I STILL hadn't received my tracking number and the order still said it was processing (still does). I even filed a dispute that somehow hasn't registered on the website, even though I can't write another one (surprise surprise). And later today I got a message saying my order passed the quality inspection and would be shipped shortly. I messaged them back less than 15 minutes after reading this saying I still wanted to cancel my order and get a refund and again, surprise surprise! They haven't messaged my back. ALL I WANT IS MY MONEY BACK!
Tip for consumers:
Stay away!!!!!! Awful customer service. Save yourself the trouble of dealing with this POS company that is more than happy to steal your money and not do anything that they promise.
Date of experience: October 11, 2014
Dear customer,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress.com, which has been doing online business for years, without scam, spam. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service
I have been shopping a lot with eric dress and i must say you people are the most professional site i have ever done business with thank you for making my shopping experience a relaxed one
Date of experience: September 20, 2015
They only refund 50%. They demand that you send it back tracked, but they haven't told you they are in China and it costs £30-40 to do so. And they post false reviews on rating sites.
Date of experience: April 28, 2019
It has been 2 months and they even sent my packet. The order is still: "preparing"
At the end they refunded my money. What a pity I coudn't get my dresses :(
Tip for consumers:
Items will never arrives in 15 days as they say...
Date of experience: February 15, 2016
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I love TB Dress for all the branded bags that I get at almost half the price when the sale is on! I wish these sales actually offered the 85% discount on the best products too!
Date of experience: November 23, 2014
Well I prefer online shopping, I faced challenges with services on different e-portal,
When I found TBSHOW and I experience user friendly web portal easy to navigate adequate Product info better services
Date of experience: December 28, 2015
I have bought a lovely brown beanie and red faux leather jacket from TBdress. They are very stylish, delivery was fast and ordering was simple. I am very satisfied with these products.
Date of experience: December 4, 2014
I have order this nice pair of shoes on the tbdress website and i am excited after seeing the quality for the product its very comfortable and stylish shoes. I hope it will last for longer
Date of experience: October 6, 2015
I was a bit nervous ordering dresses online. I was so excited when they arrived yesterday! I wore my first one today SOOOOOO many compliments. I cant wait to order again :)
Date of experience: October 30, 2015
This site is very easy to navigate which makes shopping eazy and fun. I love the products because they are beautiful and are priced way below what i thought they would be.
Date of experience: October 31, 2015
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear Daisy,
This is tbdress service on sitejabber. Iam so sorry for the problems you have met. Could you give me your order number so that i could get to know details of your order. I will communicate with our sales manager and reply you as soon as possible. You can also write me here: sns@tbdress.com Thank you for your feedback.
Regards,
Tbdress service