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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
I had a lot of fun of browsing the website. Lots of young styles for tops and dresses.
I really like shopping on TBdress website. I will definitely refer your website to all of my friends.
Date of experience: November 7, 2015
DO NOT ORDER THESE BOOTS. I AM THE OWNER OF A FASHION BOUTIQUE. I ORDERED A SIZE EU41 AS A SAMPLE AND THEY SENT ME A SIZE 42 WHICH IS TOO BIG. THEY ASKED FOR ME TO TAKE A PHOTO OF THE SIZE WHICH I DID AND THEY STILL CLAIMED THEY SENT THE RIGHT BOOTS AND REFUSED TO FULFILL MY ORDER WITH THE CORRECT SIZE AFTER 3 SEPARATE REQUESTS. WE WILL NOT DO BUSINESS WITH THIS COMPANY AGAIN. VERY POOR CUSTOMER SERVICE. IF WE COULD GIVE THEM ZERO STARS WE WOULD. KNOWING THIS COMPANY THEY WILL PROBABLY JUST SIMPLY ERASE THIS REVIEW.
Date of experience: December 21, 2015
We ordered polo shirts and received great quality shirts at a reasonable price. Tbdress even accommodated slight changes to the embroidery. Employees love the new polo shirts.
Date of experience: April 24, 2015
We have been buying dresses and blouses from tbdress for years. The price and service has been excellent. Whenever we have a problem they fix it promptly.
Date of experience: April 19, 2015
TB dress not only showing their worst customer services, also showing their technical inability by their response to my review. The first response dated 28 August by their customer service Miranda who ask me to delete the review on the Sitejabber and Pissedconsumer platform as they will send me address with instruction for return the dress back to them. As today 6 September, nothing being received. They make unreliable statement but come up with excuse not to make any refund on their second response dated 2 September by their customer services Irene. Why two different customer services on one case, but two contradict approaches.
It further shows their paper pattern makers are technical incompetence. They make the the bottom so narrow (32" from neck base) the circumfernce is so much smaller than the hip line). No way the dress can be pull up. Irene try to cover up their inability saying something nosense. The main purpose is just not to make any refund. I enclose all the pictures to show what they try to make irresponsible reason and cover up their mistakes. I am already a victim and sad to see if anyone suffer from their worst services ever.
Date of experience: August 27, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I received my dress which I purchased from TBdress website damaged. When I opened the package, which was a simple plastic bag, which offered no shipping protections, there were a substantial amount of the yellow glass stones loose in the bag, and many of the yellow glass stones had fallen off the dress. When I put the dress on, the yellow glass stones were keeping falling off to the floor. The dress is not of the quality described, nor does the picture on their site clearly show these "yellow glass stones stuck on the dress or the description clearly state that there is any sort of stuck on yellow glass stones on the dress. I cant possibly wear the dress as you can see where the yellow glass stones are missing. The dress continues to lose yellow glass stones with every step I take while wearing it. I am devastated about the sub-standard quality of the dress and must have a full refund. I have asked for a refund for the damaged dress I received. I have provided TBDress with details, and pictures. I have also stated that they need to be responsible for the pick-up of the dress if they require it returned. I will not accept any out of pocket cost for shipping the dress back to them as it was falsely advertised on their website, and was obsessively shipped in an already damaged condition.The dress should never have been shipped, nor sold as a wearable item.The photos on their website look like designer dresses but are just cheap, low-quality garbage. After ongoing dispute TBdress wants me to return the dress back to them at my cost so I can receive a partial refund. Is it a joke?
Date of experience: May 2, 2017
Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to sns@tbdress.com, we will try our best to solve your problem. Have a nice day.
TBdress
This dress is perfect for my parents upcoming wedding anniversary, ive been looking for dresses but this is one of the nicest i found which is affordable
Date of experience: November 10, 2015
The website was user friendly. The prices are amazing. We are very satisfied with the large selection and variety of styles and colors.
Thank you,
Carrie C
Date of experience: September 14, 2015
They offered me $15 to keep a dress I paid $142 not to return it. When I said no they changed their offer to $30. Total scam - do not order you cannot return.
Date of experience: July 29, 2019
Beautiful dress and it fits me very well and was surprised to see how wonderful the quality of the fabric and tailoring of this dress were in this price.It exceeded my expectations more.
Date of experience: August 19, 2014
I had good and quality dresses and shoes from TB shopping line, I was happy because I paid comparatively little for my shopping. Am satisfied and hope other will try shopping there too.
Date of experience: April 28, 2016
My dress fit perfectly and arrived just in time for our event. This is the second time I have ordered from TB Dress and the dresses have been worn for important family photos.
Date of experience: December 30, 2015
All eyes on me. I love my dress. Perfect fit. I have just lost weight and looking to a new wardrobe. I would recommend this company to all of my friends and family.
Date of experience: February 13, 2017
They have really great dresses and a ton of choices and products, however one of my favorite dresses was out of stock. Other than that my experience is very enjoyable, and would recommend.
Date of experience: August 19, 2015
This is a great site with excellent prices. However when I ordered a dress, it was about 2 sizes smaller. And I ordered a size larger than usual. Otherwise I like do it.
Date of experience: April 22, 2017
I would NEVER buy from this company again. I ordered a dark green dress and was sent a black dress. I have asked for a refund and return shipping label and have gotten no response to that request.
Date of experience: March 25, 2014
Hello dear Christine m.
Could you please let me know your order number so that I could deal with your situation? Tbdress return policy is always valid for consumers.
Kinds and sincerely
Tbdress service
The shopping was easy and they had much to choose from. I was buying a dress for my wife as a surprise and she loved it and was very surprised at my choice of dress. Thanks TB Dress!
Date of experience: January 30, 2016
This is one if the best, if not the best shopping experience ever... prices, quality of clothing, & so many stylish choices to choose from... I love TBDress...
Date of experience: December 21, 2015
I was pleasantly surprised with my order. It took a few days to arrive but was well worth the wait. The quality of everything was very good and I am delighted with the new additions to my wardrobe.
Date of experience: January 12, 2016
At first I was hesitant to buy shoes online but I gave it a shot. To my surprise the sizing is precise. The shoes are beautiful as the pictures shown.
Date of experience: August 22, 2015
I have my purchase and it was great inversion. My jacket was perfect fit on me and the material was very good also. I buy from here always after this.
Date of experience: November 3, 2015
It is so hard to find plus size dresses at a DECENT price! I was elated to stumble upon this site. I have already referred it to a co-worker!
Thanks!
Date of experience: November 2, 2015
OmG! Horrible customer service, Nothing fits you. BAD BAD BAD quality of the clothes. Please do not order anything from them trust me you guys will regret.
Date of experience: November 20, 2013
I ordered three dresses of the same size and color. They took two weeks to get them from China. Two of them didn't fit and all three were different colors and it wasn't just due to the fabric differences.
When I told them that two of the dresses didn't fit and I wanted to return them, they only offered me 50% of what I paid for them. Are you kidding me? Their website say they wanted customers to be completely satisfied... well, I AM NOT. No reputable company has a crappy return policy (or lack thereof) like this one. The first person I contacted told me they were "custom" made and couldn't be returned for a full refund. The second person told me they weren't custom made, but they were still only offering 50%. Well, which is it? Their website said NOTHING about only refunding 50%.
I WOULD NOT DO BUSINESS WITH THIS COMPANY.
Date of experience: September 25, 2017
Hello, really so sorry for the inconvenience and I've checked that our customer service has given you a refund and please pay attention to your bank account. And it may need to wait 3 to 20 day to arrive. Please be patient for this and any question, please feel free to contact with us via sns@tbdress.com. Thank you.
Tbdress
I ordered my daughters Jr. Prom dress from this site. I went to the designers site (Studio 17) to make sure they were an authorized online seller first and confirmed that they were. The dress arrived in about 3 months. It was absolutely stunning. The workmanship was amazing. I was very happy with my purchase and will be ordering from them again for Sr. Prom. I had also purchased a dress for my daughter's grad and the service was great! I was a bit scared to order on line, but I had a good online person to talk to (Nicole).
The dress came from tbdress.com in five working days! I was really impressed with the service and the delivery company. I recommend that you follow the measurements that they give you exactly and you will have no problems. DON'T go by what size you usually purchase in the stores. The dresses fit small! My daughter fits a size 8 (usually) and the recommended size for her was higher. The dress fit perfectly when it arrived! It was beautiful. I would order again from this company without any problems!
Date of experience: February 25, 2014
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team