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I ordered two dresses (standard size) for a total of $272.98. The next day I realized I ordered the wrong size in one of the dresses and tried to cancel it. They said it was too late and only refunded me $95.54 of the $136.49 cost because they had already started the dress - ( I find this very hard to believe.). I finally received the other dress after several weeks and it had a big pleat right across the middle of the dress. It was made very poorly. I contacted them and I had to send them pictures, etc. They tried to have me keep the dress and knock off $35 but it was unwearable. I requested a return address to mail it back to them and after several emails they finally agreed. It cost me $44 to return the dress. The dress was delivered to them in June and they still won't refund my money and tell me that they gave me a $75 credit but they have not. I am fed up. I lost $177.44 and have nothing to show for my money except stress. I am contacting my credit card company to get my money back.
Tip for consumers:
Do not use this site.
Products used:
I have nothing to show for the money I lost.
Date of experience: July 26, 2021
I love these side. Bcoz. Here is so many variety in dress n etc thingg... I want. You add another things with cheapest prise I hope you kindly. Understand my. View
Date of experience: August 2, 2015
I buy them all my purses from TB Dress because they're the most fashionable. However, every time I buy a purse here without a discount offer, I don't have much to keep in the purse for that month.
Date of experience: December 19, 2014
The TBDress red plaid cotton dress is super comfortable and looks great. I am normally a U.S. medium and bought the large, and I love the fit. I get a lot of compliments on it.
Date of experience: August 8, 2015
It was good shopping with TB Dress. I think they getting hold of the business. I want to see how fast I can get my package. Then I can personally recommend TB Dress for shopping.
Date of experience: March 8, 2017
The hair wig is light weight and very good quality and looks great on me. The color is so nice and just like the picture. When I wear it with my earrings, it looks stylish.
Date of experience: April 19, 2015
I absolutely love your website. This is my first time ordering and you made it simple to order my dresses. The prices are amazing. I have my friends and family on the website ordering also.
Date of experience: April 27, 2017
Easy to order. The automated "Karen" gives the same information if you have an issue. Need an easy way for customers to check on their packages. Need a toll free number to contact the company.
Date of experience: November 6, 2015
I ordered a floral dress. After finding out it wasn't it stock and waiting over 2month, they sent me the wrong dress. After spending another month trying to get assistance they tell me I can ship the dress back to CHINA on my dime AND the package would have to be insured for 45$ ARE YOU KIDDING ME! Rudest most horrible experience I have ever had online! Never again!
Date of experience: September 19, 2015
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
Before I came to TB Dress, I was not at all satisfied with the Western tops that I used to wear for the parties. But at TB Dress I would have no complaints with the best casual and formal Western dresses, one of my favorites.
Date of experience: February 11, 2015
PEOPLE PLEASE DO NOT ORDER FROM THEM. BAD CUSTOMER SERVICE! THEY ARE SCAMMERS OUT OF CHINA, YOU PAY FULL PRICE FOR MERCH AND PAY EXTRA FOR EXPIDITE SHIPPING AND STILL DONT RECEIVE THE ITEMS IN THE TIME FRAME YOU PAID FOR. THE ITEMS IS NOT OF GOOD QUALITY AND ITS DEFINITELY NOT WORTH THE HASSLE OF GOING BACK AND FORTH WITH THEM. THEY TELL YOU THEY WILL ONLY REFUND YOU A SMALL PERCENTAGE OF YOUR MONEY! AND THEN YOU HAVE TO PAY FOR SHIPPING IT BACK WHICH IS OVER $30! I WISH THAT THESE RECIEWS SHOWED UP SOON AS YOU GO TO THIS WEBSITE! ALSO THEY POSITIVE 5 STAR REVIEWS ARE NOT REAL! THEY ARE ALL FAKE! THEY PAY FOR GOOD REVIEWS! HERES A PIC TO PROVE IT!
Tip for consumers:
DO NOT PURCHASE ANYTHING!
Products used:
Prom Blazer
Date of experience: May 10, 2019
I found my beautiful grey sheath dress on this site, and instantly fell in love! Then I confirmed the price and knew it was love. I love this site and will continue to be a loyal customer.
Date of experience: December 23, 2015
I have done the shopping for the first time and it was mind blowing. All the sizes were perfect and the materials as well. I am glad that I choose tb dresses.
Date of experience: December 20, 2015
If you require excellent wedding accessories, then visit tbdress.com which is the best place to shop elegant as well as trendy designed wedding accessories. Never waste time to get the best one.
Date of experience: May 6, 2015
I am very satisfied with my dress.
I feel like a princess when wearing it.
It makes me feel perfect.
Love you TBdress. Thank you so much for my beautiful dress. :)
Date of experience: November 25, 2014
My order ******* black jumpsuit *******@tbdress i look very awesome. I'm so happy because is very comfortable and fresh. The jumpsuit come on time and i very satisfied. I recommend buy *******@tbdress
Date of experience: December 18, 2016
Log on to tbdress.com if you want the perfect outfit for a special occasion; not just a wedding or something but even for a formal occasion! Of course, you need a lot of cash for this perfection.
Date of experience: December 8, 2014
Thank you very much for your help. The dress is great and my mother loves it very much. She said that she will buy more dresses on your website. Thank you again!
Date of experience: January 6, 2015
According to my views if you want to avail the best dress for your wedding there cannot be any alternative for TB Dress. It would be the best platform giving you the real look as a princess.
Date of experience: February 11, 2015
I was confused how to get the dress to get the perfect outlook as a flower girl. Then from one of my friends I came to know about TB Dress accreted with the best quality of dresses.
Date of experience: February 11, 2015
It is perfectly designed and was delivered in a fine condition. It is very beautiful, warm and attractive. I did receive it delivered on time. Sure to order more in future. Thanks
Date of experience: April 17, 2015
When me and my friend see this products my all friends is saying about its fabric quality and colour selection its really too good and when we will wear this type of jacket we will feel awesome.
Date of experience: January 7, 2016
I never got my order. Tbdress stole my money. I tried calling many times and no answer. I'm so disappointed. Beware shoppers. They steal people money and when calling no one answers.
Date of experience: March 18, 2021
I bought about 11 dresses and yet received 9 of them. The dresses are just like in the photos on site and the feeling of have the product you ordered is lovely.
Date of experience: March 22, 2017
Sizes NOT as listed and will not refund my money! I've been back and forth with them and they refuse to do anything to help. 15% refund is not good enough whatsoever!
Date of experience: June 17, 2019
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team