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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user deba51
Georgia
1 review
4 helpful votes
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April 4th, 2019

I REALLY SHOULD OF READ THE REVIEWS PRIOR TO ME ORDERING UNFORTUNATELY I DIDNT. I WILL NVER EVER ORDER FROM TB DRESS AGAIN NOR WILL I RECOMMEND IT. THE DRESS COMES FROM CHINA, THEN WHEN I TRY TO EXCHANGE IT I WOULD HAVE TO PAY ALSO DONT EVEN TRY TO GET A REFUND BECAUSE YOU WILL NOT EVEN GET HALF OF WHAT YOU PAID FOR IT NOT FORGETTING THE SHIPPING COST TO GET A REFUND OR CHANGE YOU WILL END UP PAYING DOUBLE IN ALL THESE COST. HORRIBLE I WISH THERE IS SOMETHING THAT CAN BE DONE ABOUT THIS WEBSITE IT IS A RIP OFF

Date of experience: April 2, 2019

Thumbnail of user vanessab21
Canada
1 review
0 helpful votes
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June 20th, 2015
Verified purchase

I have bought 2 dresses so far from TBdress and love the quality of their products, my prom dress was the first dress I bought from them and I had an excellent experiance, I loved it and it was a huge hit at prom.

Service
Value
Shipping
Returns
Quality

Date of experience: June 17, 2015

Thumbnail of user heidie2
California
1 review
6 helpful votes
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September 8th, 2015

Do not believe what you read on the TBdress.com website, especially in regards to shipping time.

This website states it takes 3 - 7 calendar days to process and 2 - 8 calendar days to ship. I ordered adress on July 30th. After two weeks, I still hadn't heard anything regarding the shipping of my order, so I attempted to call and email TBdress.com. After a week of several fruitless attempts, I finally opened a Paypal dispute, which is the only thing that got their attention. When I was finally able to talk with someone, their response was "Sorry, but it sometimes takes a little longer." An order which should have taken a maximum of 15 calendar days (according to their own website) still had not shipped after 21 days.

I finally received the dress today, on Sep 5th. This is exactly 2 weeks after the wedding to which I was supposed to wear the dress, and 37 calendar days after I ordered it.

The dress itself is average. After a series of credits to my Paypal account and refunds by TB dress, I spent about $3 on this dress. It is worth about that. The first time I put it on, even though it was a little loose, the seams made all sorts of snapping and popping sounds and I fear for the quality of the dress. I would send it back, but it's not worth the energy and I'm tired of fighting with this company.

I will never order from TBdress.com again.

Date of experience: September 5, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user zikeray
France
1 review
0 helpful votes
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October 28th, 2014
Verified purchase

I am very happy with the hoodie as it has a unique style turtle collar. The turtle collar in this hoodie gives me a different look. I love to wear stylish hoodie in cold seasons.

Date of experience: October 28, 2014

Thumbnail of user gloriam11
Ireland
1 review
1 helpful vote
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November 21st, 2014

I orderd a dress one week ago and now I have it with me at home so it is a very fast delivery service and the quality of the stuff that I orderd are very good and it looks very nice.

Service
Value
Shipping
Quality

Date of experience: November 21, 2014

Thumbnail of user geraldinej3
Florida
1 review
1 helpful vote
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December 30th, 2014
Verified purchase

I love my dress!
It is soooo beautiful. You know I worried a lot but was really attracted by this dress. Then I decided to have it. It turned out I was right. I am happy with my dress. Thank you.

Service
Shipping
Quality

Date of experience: December 30, 2014

Thumbnail of user bevrayk
Singapore
1 review
1 helpful vote
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February 2nd, 2014

I bought a black dress from tbdress on 5th Dec and received on 18th Dec.the dress was in good condition and i took note of the cheap price of the dress and its shipping costs.

Date of experience: February 2, 2014

Thumbnail of user shawnab4
Washington
1 review
0 helpful votes
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October 5th, 2015
Verified purchase

I really found it easy to measure myself with some help. It helped out alot on it when we could see how it was done. And all the dress were so easy to see them in the pages. Thank you Shawna

Service
Value
Shipping
Returns
Quality

Date of experience: October 2, 2015

Thumbnail of user poojap5
California
1 review
0 helpful votes
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August 2nd, 2015

The dress is beautiful and the material is very nice. Good work with the site. Also, the customer service provided is excellent, I always received promt reply. Good job team!

Date of experience: July 30, 2015

Thumbnail of user tinap455
Michigan
1 review
0 helpful votes
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January 26th, 2022

***UPDATE: THEY ONLY GAVE ME PART OF MY REFUND!

First I ordered an ivory dress it came cream color on the bottom, the top of it was pinkish and I didn't want it. They begged and begged me to keep the dress and they'd give me $80 back which I'm screwed out of the shipping both ways! I didn't have the dress custom made. They're trying to tell me the dress has an odor yeah probably from sitting in a warehouse for wks before you got the product back and they only will give me $109 back. I want a full refund!

Tip for consumers:
DO NOT BUY FROM TBDRESS

Products used:
A wedding dress

Date of experience: January 26, 2022

Thumbnail of user drmahdym
Saudi Arabia
1 review
0 helpful votes
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November 24th, 2016
Verified purchase

My experience in Fashion more since 30 years ago in trading and manufacturing in Egypt, therefor I am interesting in your site, thanks for your efforts and best wishes to all of you.

Date of experience: November 22, 2016

Thumbnail of user claytonr11
GB
1 review
0 helpful votes
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December 11th, 2014
Verified purchase

At TB Dress I get the perfect line of clothing styles with the perfect accessories to go with. Only, I wish the prices were lower so I could be a fashionista every day and not just once a month.

Date of experience: December 11, 2014

Thumbnail of user mairenm
New York
2 reviews
0 helpful votes
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October 23rd, 2015
Verified purchase

I am so pleased with my first of many new TBDresses! The size chart was perfect and so was the fit! I found my new "go to" store for all of my shopping needs!

Date of experience: October 20, 2015

Thumbnail of user kendram8
Ohio
1 review
1 helpful vote
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October 15th, 2015
Verified purchase

I was in a cram for prom and wanted to get a cheap dress. I found tbdress online and couldn't believe the prices! My dress for perfectly and was exactly what I wanted for a good price! Thank you!

Date of experience: October 12, 2015

Thumbnail of user staceyb413
Pennsylvania
1 review
0 helpful votes
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March 15th, 2022

This site scammed me out my money, I never received my item. Be careful when you order from this site. I ordered a dress in February and haven't received my dress or my money back.

Tip for consumers:
Be careful ordering from this site.

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: March 15, 2022

Thumbnail of user murrayl12
Canada
2 reviews
6 helpful votes
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December 3rd, 2014
Verified purchase

I am glad to tell you that I have received my dress and I am pleased with it. The workmanship is exquisite and the quality is also great. I like the appliques and the ankle length. Thank you.

Service
Value
Shipping
Returns
Quality

Date of experience: December 3, 2014

Thumbnail of user jessicad50
Utah
1 review
0 helpful votes
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August 13th, 2015
Verified purchase

I bought a very nice dress it wasn't expensive and I love it I am hoping it fits when it comes. I am very satisfied with my buy and hope I can come back to see more.

Date of experience: August 10, 2015

Thumbnail of user leey8
Illinois
1 review
0 helpful votes
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July 16th, 2015
Verified purchase

This is my first time shopping clothing online, and I am so happy with the quality, specalliy, this dress fit me so perfectly! Now I can shop more with TBDress!

Date of experience: July 13, 2015

Thumbnail of user cecilial9
Utah
2 reviews
0 helpful votes
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December 3rd, 2014
Verified purchase

My experience with this online store is so good. The clothes are good, the price is ok and the shipping is fast. I like everithing. I recommended tbdress.

Date of experience: December 2, 2014

Thumbnail of user nurlanas
Israel
1 review
0 helpful votes
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December 16th, 2015
Verified purchase

Hello,

When i first saw this website, I was for sure know that this like the others sites
But when i bought something from this website, I was absoullty shocked about the quality.
Thank you.

Date of experience: December 13, 2015

Thumbnail of user rohitb2
India
1 review
0 helpful votes
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December 11th, 2015
Verified purchase

I bought a lower from tbdress and the quality and fabric i got is good and of fine quality. The seller is offerring good products at economical price with some nice offers

Date of experience: December 8, 2015

Thumbnail of user sugandhar
Florida
1 review
0 helpful votes
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July 24th, 2015
Verified purchase

I ordered a jacket and a culotte from tbdress and both were amazing. Fit me well and so comfortable. I loved both of them and their quality. Thank you tbdress

Date of experience: July 21, 2015

Thumbnail of user brandona22
South Africa
1 review
0 helpful votes
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February 1st, 2016
Verified purchase

I decided to purchase the hoodi with Tbdress. Was very sceptical about the online purchase. But Tbdress was efficient, delivered on time and the quality of the item was exceptional

Date of experience: January 29, 2016

Thumbnail of user rocioc1
Mexico
1 review
0 helpful votes
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November 13th, 2015
Verified purchase

I found by coincidence this web page, and I started looking at the pictures, I loved all the clothes, shoes and accesories. So I started buying all by Xmas presents! I recommend it :D

Date of experience: November 10, 2015

Thumbnail of user shamekaj
Florida
1 review
0 helpful votes
  • Send Message
July 12th, 2015
Verified purchase

I ordered the best dress ever... the shipping was fast. I ordered my sress on the 25 of June received my dress on July 9. Very good customer service... and my dress is perfect!

Date of experience: July 9, 2015

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

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