TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
My friend had purchased a evening dress here. I also revieved my dress yesterday. I LOVE the diamonds so much. You can also buy here if you want to buy a evening dress!
Date of experience: October 19, 2014
HORRIBLE I have been waiting on a coat I have yet to receive for 21 days (that is after they say it was shipped --TBDRESS said it was shipped on the 13th and to track on ems well ems said it was shipped on the 13th but that was 21 days ago now and nothing) they kept randomly replying to my emails giving me the run around telling me to relax that I chose super save option it would be 10-20 days ummmm no I asked for 8-10 days it has now been over a month since I ordered it and over 20 days since they said it shipped so NEVER EVER buy anything from them I feel foolish there is a reason they are so cheap! I probably will never see my coat and my money again.
Date of experience: December 4, 2013
I love how everything at TB Dress is categorized according to occasions and seasons! I don't have to resort to bratty fashionistas anymore! But I gotta find a better part-time job to afford it!
Date of experience: December 12, 2014
Last week when I received this outwear from the site, I was overwhelmed. It was just a week before when I placed the order. I strongly recommend the site to all.
Date of experience: April 19, 2015
ALL dresses are like vary colourful and quality are worthed. Many designs are available. And office models and casuals and winter dresses have more verities.
Date of experience: August 13, 2015
I can not stress this enough. DO NOT BUY FROM THIS COMPANY. I GOT SCAMMED. I stupidly ordered a dress without reading reviews first and didnt realize I wouldn't receive my item in time. I sent them a message to cancel my order not even 20 mins later and they kept going back and forth with me trying to give me money off or get a replacement which I kindly said no and to cancel my order each message. After 5 messages they told me they can give me a 70% refund because it's been 24 hours. MIND YOU I ASKED THEM TO CANCEL MY ORDER NOT EVEN 20 MINS LATER AFTER I ORDERED. I doubt I will ever see the redund thankfully my credit card company is aware and is ready to give me my money back. Do not order with a unsecured card
Date of experience: March 14, 2020
THESE BASTARDS HAVE THE AUDACITY TO DECEIVE PEOPLE WITH THEIR ENTICING PICTURES AND YET THE QUALITY IN PERSON IS AS $#*!TY AS THEIR CUSTOMER SERVICE! THESE ARE THE MOST FRAUDULENT ASSWIPES ON THE WHOLE INTERNET! BUYER BEWAREEEEEEEEEEE!
Date of experience: January 8, 2014
I buy dress for my daughter and I received wrong dress and wrong design and color. My daughter was very dissatisfied. Costumer service never resolved my problem.
Tip for consumers:
Poor quality and service.
Products used:
Promo dress.
Date of experience: May 1, 2021
I would love to browse the options for Valentine’s Day weekly sale at TB Dress. The men’s category displays the amazing pieces from where I would get the most valuable one for my soul mate.
Date of experience: February 10, 2015
I had ordered for a dress through TB dress. Although it took some time to get delivered but I m very happy with the product. I want be the VIP customer for TB dress. Happy shopping with TB Dresses.
Date of experience: August 25, 2015
I ordered my wedding dress on the 20th of march. I had it custom made and it was only after i had ordered, did i come across all the negative reviews. I live in france and i had gone to every wedding shop in the city that i live in only to find beautiful dresses that were far to expensive for my budget. I was terrified that the dress was going to be so awful and spent the last few weeks stressing myself. My dress arrived this morning. I got my daughter to take photos as i opened the box as i was convinced that it was going to be badly made and dirty but i was shocked to see that it was in fact very beautiful. The dress fits me very well and the underskirt also was perfect. I took some photos to send to my sisters in quebec and italy and they couldnt believe how well it turned out. I am over the moon. I couldnt be happier. There are a few minor stitching errors at the hem line but nothing that i cant modify myself. I also had to pay 49 euros tva when it was delivered but considering that even with the tva and delivery included the overall cost was 210 euros which still makes it 4 times cheaper then the shops in france. I dont know if i would buy again from china though as i dont think my nerves could handle it. I hope those reviewers who are having difficulties with this site find a solution.
Date of experience: April 14, 2014
I ordered a $174 dress. It arrived with an ink mark. Noted that they use stock photos! The return process is extremely difficult! The worst ever!
Tip for consumers:
Beware! Poor quality!!!
Date of experience: March 15, 2021
This dress was simply gorgeous. It fitted me perfect for my breast cancer gala. The color was amazing. I look forward to ordering more from you.
Date of experience: November 18, 2019
PLEASE! PLEASE! DO NOT PAY FOR EXPEDITED SHIPPING STATING 8 DAYS ARRIVAL w/ TBDress. YOU'RE JUST GIVING THEM AN EXTRA $30. IT'LL STILL TAKE WEEKS TO ARRIVE!
Tip for consumers:
Do Not pay $30 for expedited shipping!!! It still takes weeks to receive your order!!!
Products used:
Dress
Date of experience: August 27, 2021
I ordered a jacket from them which took over a month to receive. The jacket ran approximately three sizes to small. I wear a women's 1X so I bought a 2X thinking that it would give me room to layer sweaters. The material was shabby and cheap.
It would not fit my daughter who wears a size 10/12/ I contacted their customer service to obtain their return address in Los Angeles, CA. They sent a message to me saying:
You can return it to us for exchange, but it is not a good idea to do that because the shipping cost is expensive and you have to wait long time for it, it is not economical for you.
2. It is suggested that you can keep it or send it as a gift, buy a new one with correct size at the special link http://www.tbdress.com/?CSID=******* after you measure your own correct size and see the description part for the detailed size chart, we can give you best discount for that before paying.
3. After you get order No. Please reply me, I will confirm the size without problem and then change the price and notify you to pay. Thanks~
Date of experience: March 23, 2016
I ordered a mother-of-the-bride dress in December from this company. It came within 10 days, but I wasn't happy with it. It wouldn't zip up and there was a lot of padding in the bra area. It looked cheap, too. When I started to return it, I found no packing slip and no return instructions, but I immediately tried to return it since their site says you have 15 days to return. I went online and found instructions to either call them (right!), email them, or message them on Facebook. I emailed and messaged. No response for several days, then an email offering to credit me back $30 if I kept the dress. I politely emailed back that I wished to return the dress. They responded asking for PHOTOS of the parts of the dress that weren't adequate. I again emailed back and said I wouldn't do that but just wanted a return address. They wrote several more times offering hoops for me to jump through. NEVER gave me a way to return the dress. Finally, my husband called our credit card company to dispute the charges. After a few weeks to allow the company to respond, we received our $181 back. DO NOT BUY FROM THIS COMPANY.
Tip for consumers:
Don’t use if you think you’ll need to return.
Products used:
Was a dress but didn’t use.
Date of experience: January 23, 2021
I a TB Dess's loyal customer I reaally enjoy shopping with this company and I have bought the Plain Turtle Neck Women's Sweater in the three colors and I absolutely loved the quality and shape. The only problem are the sleeves it should be a bit longer.
Date of experience: January 22, 2017
NOT IMPRESSED WITH THIS COMPANY! I placed an order on October 28,2014 here it is November 20,2014. I stilll have NOT received my order. I have rmailed them several times. Each email tells me something different and to give it 4 more days and to ask the post offuce where my order is. Not EVER ORDERING FROM THIS COMPANY AGAIN. TOOK MY MONEY FOR THE ORDER ON THE DAY I ORDERED THE ITEMS STILL HAVE NOTHING IS COMPLETELY UNACCEPTABLE!
Date of experience: November 20, 2014
Dear Terry,
I'm sorry that you had an unpleasant shopping experience. Our website has several shipping methods, if you choose super saving shipping, it will be slower, if the products are resisted at customes, it will take longer to reach you. You may be choose super saving shipping as shipping methods, so it is not arrived very fast.
Please take it easy, your products will surely get to you.
Our email: service@tbdress.com
Thanks for your review!
Best regards!
Cannot believe how great the items and prices are. I am an experience buyer and this site is o easy to navigate and items are well define and photograp. Definetly will buy again.
Date of experience: July 24, 2015
I like my overcoat very much! That is really an elegant overcoat, I am plannning to wear a bodycon dress inside and match my high heels. I will look like a fashion icon in the street
Date of experience: October 28, 2014
When I want to turn heads with the most gorgeous dress for a special occasion I resort to TB Dress only! Obviously I have to save up quite an amount for one precious dress every time!
Date of experience: December 17, 2014
Was very hesitant to get myself a dress, but after I got it very quickly and it was just as advertised I am so happy and I will be shopping from this site from no on.
Date of experience: December 9, 2015
I've shopped with Tbdress seven times now and each time it's been smooth sailing all the way. I'm ALWAYS pleasantly surprised at how quickly my package arrives - and I live in rural Australia.
Date of experience: May 6, 2015
Dear all,
I've bought a Chiffon Short Sleeve V-Neck Women's Maxi Dress, wow, it fits very well and the quality is great. I really suggest you to try the same shopping experience and share yours.
Date of experience: February 24, 2016
These dresses on TB Dress are completely new and exclusive on the site! I can rely on TB Dress for sudden occasions as well as they never fail to deliver on promised deadline.
Date of experience: December 16, 2014
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Hey dear tbdress customer,
This is tbdress representative. Could you please let me know what happend to your shopping experience with tbdress please? Be sure to offer me your order number and your problems with tbdress.
I am sorry for tbdress not meeting your demands. But please trust us, tbdress is looking forward to being your satisying service. For any questions, you may contact me at mail: sns@tbdress.com with your order number. Or I 'd like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
Sometimes, post office will call you to pick up your parcels which are not detailed in mailing address.
Sorry for not meeting your demand. Looking forward to making something up for it.
Kinds and regards
TBdress service team””