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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user arianeb2
Louisiana
1 review
41 helpful votes
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May 3rd, 2015

Dear TbDress,

I totally had an amazing time at Prom! My dress made me feel like the Princess that I am! I ordered it February 13,2015 I did not receive it until March 16th! I was suppose to have it in two weeks but because of the Chinese year they had to delay it! I talked to TBdress representatives on email or live chat every other week they were very friendly and patient and kept me up to date until it got to my door! I did not get my dress customized! I followed the size chart and it ended up being to big! I had to get it taking in and also cut since I am 5'4 without heels! I also added straps to the dress and I got a petticoat to give it that fluff that it needed! I was so scared because of the bad reviews I read online but I was pretty lucky not to have any issues! Now I did have a stain on my dress when it arrived but it came right out! I also ordered it in champagne but it came out to be a ivory color! You guys also didn't put when it was shipped and etc it still said it was being processed but Linda gave me the tracking number! It came in a bag which I was sad I wanted it in a box! Other then that it was a beautiful dress and I will be ordering from Tbdress again! Thank you so much! My advice for someone ordering be patient and following the size chart and you will be fine! The quality of my dress is bomb to! The top is what I fell in love with the most! I couldn't find a dress like the top any where! (pictures are at the bottom)

Tip for consumers:
Be patient!

Service
Value
Shipping
Quality

Date of experience: April 30, 2015

Thumbnail of user jessies38
New York
1 review
1 helpful vote
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November 30th, 2014

Although I have a little fat, but it fits me very well...

Tbdress is a reliable website, love it!~~~~

Service
Value
Shipping
Quality

Date of experience: November 30, 2014

Thumbnail of user cheriaw
Ohio
1 review
1 helpful vote
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August 8th, 2015
Verified purchase

I bought a silver rose ring and matching earrings and I love them. They're cheaply made so they're pro abky really good for a nkgnt on the town or for costumes. Ch

Date of experience: August 5, 2015

Thumbnail of user bd33
Arizona
1 review
0 helpful votes
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October 24th, 2015
Verified purchase

My expirence on the web was great. Was very easy to navigate and there is soooo much to choose from. I found f the perfect dress for my date... i cant wait to suprise her.

Date of experience: October 21, 2015

Thumbnail of user balakumaranb
AE
1 review
1 helpful vote
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December 10th, 2015
Verified purchase

This is my first time experience shopping in TB dress and it was quite a nice experience. Hopefully I will do my future purchases in TB dress itself J

Date of experience: December 7, 2015

Thumbnail of user carissab3
Texas
1 review
5 helpful votes
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March 14th, 2016

DO NOT ORDER FROM THIS SITE. AWFUL, AWFUL, AWFUL. I have been waiting for my completed order since FEB. 3rd. It is now MARCH 11TH. I have had to continually chase customer service to receive any update on my order and each time it is an excuse of, well, we were all gone, well, now we don't have it, well, now the shipment hasn't come in yet. That last "shipment" email was sent on FEB. 26TH. And I have still yet to receive ANY correspondence, the other half of my $100+ order. NOTHING. DO NOT ORDER FROM THIS COMPANY. EVER.

Date of experience: March 11, 2016

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. Hope you could kindly understand that the ID 1975409 you provided is incorrect, could you please tell me your correct ID so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user simphiwes
South Africa
1 review
0 helpful votes
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October 30th, 2015
Verified purchase

It was such a very nice experience to shop at TBdress, It was my first time to buy online, but I found it very enjoyable, convenient and affordable. The TBdress stuff are very friendly.

Date of experience: October 27, 2015

Thumbnail of user daisyr4
California
1 review
1 helpful vote
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August 15th, 2014
Verified purchase

Thank You SOOO much! The dresses are Beautiful, the colour is PERFECT! And they fit all three of my bridesmaids perfectly! 100% Satisfied with TB Dress.

Date of experience: August 15, 2014

Thumbnail of user hanhc1
Louisiana
1 review
0 helpful votes
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January 3rd, 2017
Verified purchase

These dresses are very cheap and look good. This is my first order. I am a new customer with this site. I realky like ithe site. There are so many dresses to select and prices are reasonable.

Date of experience: December 31, 2016

Thumbnail of user dorshenap
Louisiana
2 reviews
0 helpful votes
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November 12th, 2015
Verified purchase

I had lots of questions for the online chat associate John. He answered them which helped me to make the decision to order with tab dress.

Date of experience: November 9, 2015

Thumbnail of user luzc3
New York
1 review
0 helpful votes
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November 16th, 2015
Verified purchase

I wore my lace jumper out and everyone just giving me compliments, I love that I know my size, and I never have to return anything because its to small

Date of experience: November 13, 2015

Thumbnail of user pustair
Romania
1 review
0 helpful votes
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January 17th, 2016
Verified purchase

I was nervous reading some reviews, but the experience with this site was good.
I bought 3 items and i recieved them in UE in 3 weeks
Cons: rather dull packaging.

Date of experience: January 13, 2016

Thumbnail of user patriciar25
Wisconsin
1 review
1 helpful vote
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March 31st, 2014

I placed an order for a standard size wedding dress. Paid extra for shipping faster and then waited and emailed, no response for weeks. Then I finally get a response that dress has shipped, after I emailed about being re-embursed for paying extra for faster shipping and it taking so long. I get the dress, its really pretty and does not come close to fitting. The bust is so large, I am not small but I would need 3 other sizes to fill the bra area of the dress. The waist is so small I cant zip the dress. When I explained I needed to return and wanted a refund I was given the run around about how its custom made and I cant return. It was a standard size. So now they say I cant return until I take measurements of the dress then measure my self and then they will review and if there is a difference they will fix the dress. My wedding is in 3 months, I waited to long for the dress to come and now have spent the last week waiting for a reply on a return and refund. DO NOT BUY FROM THIS SITE. Its a scam and they will never refund your money. I not only out this money but now they have helped make my wedding day a complete mess. I wish I had listened to my friends and never ordered from them. I hope some how you can ban this wedsite so they dont ruin other womens weddings.

Date of experience: March 31, 2014

Thumbnail of user aaronl22
Aaron l.

Hello dear,
PATRICIA R.
This is tbdress service. Please give me your order to let me look into your order and i am here wishing to solve your complaint at my effort.

Sincerely and regards
Tbdress
+86-29-68532816
VIP:+86-10-56234566Email: Customer Service Dep. service@tbdress.com

Thumbnail of user yolandam1
Washington
1 review
1 helpful vote
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March 4th, 2014

I just oredered my dress from here on febuary 15 im getting married on march 21 and im scared out of my mind after reading all those reviews that my dress wont be here on time

Date of experience: March 4, 2014

Thumbnail of user nazirk
GB
1 review
0 helpful votes
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January 10th, 2016
Verified purchase

The style and colour combinations are great, I'll really appricate the tailor they have to make such smart and good looking outerwear.

I'm really impreassed as the cloth quality is also superior.

Date of experience: January 7, 2016

Thumbnail of user iraiss
Minnesota
1 review
0 helpful votes
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November 22nd, 2015
Verified purchase

I went ahead and bought the most cutest yet profesional dress ever. Love love love the lace! Plus, the ordering process was so easy! Would totally reccomend!

Date of experience: November 18, 2015

Thumbnail of user ginaj4
Germany
1 review
0 helpful votes
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February 10th, 2015
Verified purchase

Whenever I need to go for online shopping for dresses, I would go for TB Dress. Here, I can easily purchase the dresses according to my choice without any difficulties

Date of experience: February 10, 2015

Thumbnail of user ingridw2
California
1 review
0 helpful votes
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January 3rd, 2015
Verified purchase

Impressive! The dress is wonderful. It fits me perfectly. It is so comfortable to wear although there are beadings on the dress. My girls said that it is perfect for me! Thank you sooo much.

Date of experience: January 3, 2015

Thumbnail of user oliviah10
Canada
1 review
3 helpful votes
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July 1st, 2014

Total "SCAM" the dress on the website and the actual dress are way different! POOR QUALITY! Please do not shop on this website as there is no way you can refund item! :(

Date of experience: July 1, 2014

Thumbnail of user aaronl22
Aaron l.

Dear Olivia H.
This is tbdress service. I am so sad to hear your experience like that. Would you please let me know your order number so that I could get know details about your order. Our return policy is always valid. Buyer might need to offer sufficient evidence for refund and return. Please let me know your order number to look into your order details. sns@tbdress.com is my service mail for you.
Tbdress service.

Thumbnail of user nelisiwed
South Africa
1 review
8 helpful votes
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December 20th, 2017

I have just odered and i hope it will all go well as i am now hesitating after reading this negative comments about this shop, its bad for me because i only saw them after i have odered bt i jave seen them before i couldn't have place an oder so please prove me wrong and give me exactly what i have odered, i expect the Correct item exacly like in the picture, Correct Size, Same Coloure as odered, My Money Back if not happy with the item and if it is not met i will not recomend you to friend and family and also its for your reputation. Just prove me wrong and send the correct oder at the expected time as said in the shipping time span. Thank you in advance as you are preparing my correct oder.IF all this is not met i will come back and tell the world about how horrible you are and also if you the right thing i will come and share the goodd news.

Date of experience: December 17, 2017

Thumbnail of user rodaa1
Qatar
1 review
0 helpful votes
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October 31st, 2015
Verified purchase

I have bought before alot of dress and each time thay ask me from where?! And they love the dress as i'm too.
Thanks for helping me with the dress and everything

Hope the best always and for ever

Date of experience: October 28, 2015

Thumbnail of user veronicap124
Pennsylvania
1 review
0 helpful votes
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April 29th, 2020

DO NOT WASTE YOUR TIME OR MONEY. I ordered a dress. They charged my account the same day. 13 days after I placed the order, I recieved an email from tbdress saying that i would be compensated for late shipping, since they still hadn't shipped my order. 5 days later, they finally ship it. I wait for 21 more days, expecting some form of compensation they informed me of, and waiting for my dress. I never recieved either. But, on the 21st day, the tbdress app told me my package had been delivered, but I never received it. Ive been messaging back and forth with their completely useless customer service, for the past 11 days, to no avail. They can't issue a refund, full OR partial, until they get the dress back. The dress I never got. So I dropped any hope of getting a refund and simply requested for the compensation they had told me I'd receive a month ago. Still the customer service can't do a single thing to help me. I wouldn't have ever even expected compensation if they didnt email me telling me I'd get it in the first place. Theyre awful and useless and I will never buy from them again.

Date of experience: April 29, 2020

Thumbnail of user anniet10
New York
1 review
0 helpful votes
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March 30th, 2014

This site is a total SCAM! I WILL NEVER ORDER FROM THIS ITE AGAIN! It was my first time and will be LAST! I ordered my wedding dress on FEB 28TH, 2014. It has been more than 5 WEEKS! Order #*******. IT WAS A $250+ order! I NEVER RECEIVED A COMFIRMATION EMAIL OR ANY RESPONSE REGARDING MY ORDER. But the site KEPT SENDING ME ADVERTISING TO ORDER MORE! I DEMAND MY MONEY BACK! Or I WILL REPORT TO BETTER BUSINESS BEAUREAU. DO NOT ORDER FROM THIS SITE!

Date of experience: March 30, 2014

Thumbnail of user rasthakurt
India
1 review
0 helpful votes
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November 7th, 2015
Verified purchase

I like first time this kind of online shoes.
We treat you like Royalty!
Have a Nice Time...!
RAS THAKUR
General Manager
Hotel Broadways Inn
Hadimba Road Manali
*******2799,
Skype- rasvinder. Thakur1
Email:

Date of experience: November 4, 2015

Thumbnail of user sarahj73
Denmark
1 review
1 helpful vote
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August 22nd, 2014
Verified purchase

Dress made to custom order. Was a bit nervous and anxious waiting for my dress to arrivebut absolutely perfect. Fits to perfection and I actually look like a femine female for a change.

Date of experience: August 22, 2014

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

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