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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user waeda
Jordan
1 review
0 helpful votes
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December 30th, 2015
Verified purchase

The best and the easiest shopping experience I ever had online.
The team and customer service are very cooperative :)

Date of experience: December 27, 2015

Thumbnail of user taylorh138
Louisiana
2 reviews
3 helpful votes
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February 7th, 2020

Need I say more? I hope whoever owns and works at this joint lives MISERABLE lives. I hate them for stealing my money. $#*! all y'all!

Date of experience: February 7, 2020

Thumbnail of user davaleeh
Georgia
1 review
0 helpful votes
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February 8th, 2017
Verified purchase

This dress is beautiful! I can't wait to receive it! Great prices. I absolutely Love the details of the dress.

Date of experience: February 5, 2017

Thumbnail of user mohammeda88
Saudi Arabia
1 review
0 helpful votes
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January 15th, 2016
Verified purchase

Shopping with you a fun and beautiful and the prices are wonderful I will be happy with you my experience

Date of experience: January 12, 2016

Thumbnail of user estherc14
Florida
1 review
0 helpful votes
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February 2nd, 2016
Verified purchase

The items where what I expected and on time as promised I receive my other within the time frame indicated

Date of experience: January 30, 2016

Thumbnail of user robinp48
Wisconsin
1 review
0 helpful votes
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February 3rd, 2016
Verified purchase

I have looked at this jacket for years! Now that i am getting married I chose a dress the I feel would go with this jacket!

Date of experience: January 31, 2016

Thumbnail of user samg56
Pennsylvania
1 review
6 helpful votes
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June 26th, 2015

I never write reviews online, but this one I just had to. I ordered an item almost a month ago, and the page of the item said 1-2 days processing time and 8-10 days shipping time. After the order hasn't changed from "paid" status is almost a month, I filed a dispute. There's not record of it, and I received no response to it, but I can no longer file a dispute on that order number. After giving them days to reply, but got none, I sent multiple messages, informing them I no longer had a need for the item, cancel the transaction, and refund my money. In response to that, I received a message the item was sent (after I said not to), but no response to my dispute or messages. So now they're telling me to "be patient" 'cause after paying for shipping it will take additional 10-15 days. I've never been this annoyed with a shopping experience! In addition, they have a "Sorry, you're operation is too frequent. Please try again after 5 minute." message, which doesn't save the information you entered, and even 10 minuted later still won't let you send a message! What's the point in a messaging system if you won't let the buyers send you messages (and for the record, none of the "operations" that day were messages to the customer service, so it's not like I was spamming them). I will NEVER buy from them again! Replaced the "representative" in hope that would make a difference, but ain't holding my breath!

To the response from the "representative" (since I can't see a way to respond to a response here), read the entire review I wrote - it was sent after I had to inform you it's never been shipped and I also indicated in my message I no longer wanted it. If you really cared about customers, you wouldn't need to respond to a review on a different website, but use your messaging system (which is a fraud as well - I chose to "change the account manager" at least 3 times, and it always goes back to "Tina", so I guess that's just one more fraud to add to your business).

Tip for consumers:
Don't! They're very quick to take your money, but not to respond or send the items.

Service
Shipping

Date of experience: June 23, 2015

Thumbnail of user aaronl22
Aaron l.

Dear Sam G.
Thank you for sharing your experience with us. I have checked your order status and it has been shipped out on June 23rd by Post Airmail, your tracking NO. Is LN013078556CN, you could track your parcel via this link http://www.17track.net/en/result/post-details.shtml?nums=LN013078556CN. Hope you could get your parcel soon. If you can not track it via the link now, please check it later because it takes time for the shipping company to update the shipping info. Please check your registered email box and thank you so much for your cooperation!

Thumbnail of user sandym63
New York
1 review
0 helpful votes
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February 2nd, 2016
Verified purchase

I am very happy with my purchase. I received it very quick. It is very true to size. I will be ordering more from this site!

Date of experience: January 30, 2016

Thumbnail of user alisac2
Oklahoma
1 review
0 helpful votes
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June 22nd, 2015
Verified purchase

This place has been really good with sales and their follow up with deliveries has been great! Love it! :)

Date of experience: June 19, 2015

Thumbnail of user vamsip
AE
1 review
0 helpful votes
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July 1st, 2015
Verified purchase

I loved the collections displayed by TB dress... well i friend often purchase for this site. So i decided to purchase mt clothes from this site

Date of experience: June 28, 2015

Thumbnail of user traceyj12
District of Columbia
1 review
0 helpful votes
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November 8th, 2015
Verified purchase

Great price for a dress I have been looking for. I love this site. I also found a beautiful coat. I will be shopping here again.

Date of experience: November 5, 2015

Thumbnail of user clares30
Canada
1 review
0 helpful votes
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November 12th, 2015
Verified purchase

I have ordered twice now and both times the shopping experience has been great. The checkout is easy and the shipping method is very easy also

Date of experience: November 9, 2015

Thumbnail of user atifr
India
1 review
0 helpful votes
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November 14th, 2015
Verified purchase

Nothing to say... about this site or any product through this site... Just unbelievable... experience...!

Tbdress.com>>>>>> just keep it up...

Date of experience: November 11, 2015

Thumbnail of user nitinp5
California
1 review
0 helpful votes
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November 18th, 2015
Verified purchase

I have bought a dress. It is an very good experience for me because I have obtained good quality product.

Date of experience: November 15, 2015

Thumbnail of user osaydq
AE
1 review
0 helpful votes
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November 29th, 2015
Verified purchase

I found everything well here in this website, so I can shop all my clothes and belongings from this website

Date of experience: November 24, 2015

Thumbnail of user anuragm
Germany
1 review
0 helpful votes
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December 2nd, 2015
Verified purchase

The products i bought are very cool and good. I am feeling happy that i found a website from where i can buy these cool products.

Date of experience: November 29, 2015

Thumbnail of user mazhare
Saudi Arabia
1 review
0 helpful votes
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December 17th, 2015
Verified purchase

The experience is great, the way the site is made is so easy to go through and pick all what needed. Significant number of lates stuff.

Service
Value
Shipping
Returns
Quality

Date of experience: December 13, 2015

Thumbnail of user samuelo10
Qatar
1 review
0 helpful votes
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December 1st, 2015
Verified purchase

My experience is great i just wish i could buy all i need in 2016 today because all the stuff here is enticing

Date of experience: November 28, 2015

Thumbnail of user merilynr
Netherlands
1 review
3 helpful votes
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May 10th, 2015

Quality at a good price. I searched the web for a rain jacket and tbdress had the best price. I had no issues with the purchase or delivery.

Date of experience: May 7, 2015

Thumbnail of user cindyh23
Oklahoma
1 review
1 helpful vote
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January 14th, 2015

I did get my two items after a few weeks. I would rate the items as a 3 star for quality. A one star for wait on delivery.

Date of experience: January 14, 2015

Thumbnail of user aaronl22
Aaron l.

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.

Could you please tell me your order No. And the shipping method you had chosen. Hope you could kindly understand that the delivery date depends on the processing time and shipping time. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!

Best regard
Tbdress

Thumbnail of user luvinar
Kuwait
1 review
0 helpful votes
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October 17th, 2015
Verified purchase

I loved the dresses, I will always come i shop from this side i can't wait to see the rest of my order

Date of experience: October 14, 2015

Thumbnail of user janas5
Netherlands
1 review
0 helpful votes
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November 18th, 2015
Verified purchase

I have just ordered a beautiful dress and I think it is a great design dress for a good price... Waiting to arrive...

Date of experience: November 15, 2015

Thumbnail of user bendyk
Lebanon
1 review
0 helpful votes
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September 13th, 2015
Verified purchase

I received the cross body bag just in time to wear it on the date I need!
It arrived in perfect condition ;)

Date of experience: September 9, 2015

Thumbnail of user parampreets
India
1 review
0 helpful votes
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November 28th, 2015
Verified purchase

I really very nice Products. I really like them all. The material and unique design make them more appealing. Quality is very good

Date of experience: November 24, 2015

Thumbnail of user samb129
GB
1 review
0 helpful votes
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November 29th, 2015
Verified purchase

I am very happy with the prices of the items and the customer service, updating the customers each moment through the shipping process

Date of experience: November 26, 2015

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

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