• Bookmark

    TBdress

TBdress

Is this your business?

This company’s rating is currently unavailable.

Write a Review

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

322
See all photos
How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
See positive reviews
Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
See critical reviews

Reviews (7,352)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user corinnev
Canada
1 review
2 helpful votes
  • Send Message
August 10th, 2015

Paid only $25 for the dress, received it after 3 weeks, but the dress looks very cheap and not exactly as on the picture. Yes, they offer returns, but you pay for return shipping, which is about $20 from US and $30 from Canada (I live on the boarder and have a choice to ship from US or Canada). So, no point to return this dress, will go straight to Value Village. Learnt my lesson...

Date of experience: August 7, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress team

Thumbnail of user kimb1375
California
1 review
0 helpful votes
  • Send Message
January 22nd, 2017
Verified purchase

TB Dress has an array of styles from trendy to sophisticated. Their clothes are cute and stylish.Its hard to choose from the huge selection. You will find something you love if not many items you just can not live without. Super Cute!

Date of experience: January 20, 2017

Thumbnail of user joanc29
Egypt
1 review
1 helpful vote
  • Send Message
May 9th, 2015

Stock a good range of products at good prices. Delivery tends to be very efficient. Staff provide a good level of service; following up with the occasional phone call to ensure everything is OK and offer solutions to any problems that arise.

Date of experience: May 6, 2015

Thumbnail of user jethroa
South Africa
1 review
0 helpful votes
  • Send Message
November 21st, 2015
Verified purchase

This has been my first ever purchase of clothing online and it was the easiest, quickest and most user-friendly experience I have ever had with a website. I would seriously recommend using TBDress as a viable alternative for mall shopping - It's fantastic!

Date of experience: November 18, 2015

Thumbnail of user jamshedu
Illinois
1 review
2 helpful votes
  • Send Message
September 22nd, 2016

I understand this guys liars don't want to refund my money back.Don't have a deal with this thief's!

So, will try to find more similar websites to inform entire world about them. Don't waste your money.

We got a dress which is a quiet different from the picture we saw on their website. We was looking for soft material, but the dress we got made looks like from plastic.

So, we decide to return it. With first email they offer $15 refund to keep this dress. I refused. Than they offer to refund 40% (the dress we bought cost $85) after returning their dress.

I never seen such a return service.

At least on their return policy there are nothing mentioned about such a way of refunds. Horrible service!

Date of experience: September 20, 2016

Thumbnail of user aaronl22
Aaron l.

Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to sns@tbdress.com, we will try our best to help you solve your problem. Have a nice day.
Tbdress

Thumbnail of user michaelw195
Louisiana
1 review
0 helpful votes
  • Send Message
December 1st, 2015
Verified purchase

As you well know that shopping at the mall can be a bit over rated. If your a person who takes there time the malls is not for you instantly once you step into a store the words may unhelpful you is spoken and if you don't respond immediately after that you are followed around as if your about to steal a item and even when they do have it most of the time they don't have it in your size or the cost is outrageous amount so I'm very comfortable sitting at home watching TV or a movie and wham order a item and wait for it to come.

Date of experience: November 27, 2015

Thumbnail of user helena50
Hong Kong
1 review
1 helpful vote
  • Send Message
August 17th, 2014
Verified purchase

Their dress is very much like the picture. Make sure you note that this is a very good dress. I ordered it for a friend who is about 5'5" and it fell pretty high on her thighs. The sequins at the top seem a bit scratchy but no more than you might expect. The delivery was well before expected which is always a bonus especially for overseas shipping. This is not the highest quality dress but it is good for the price.

Date of experience: August 17, 2014

Thumbnail of user teresal168
California
1 review
1 helpful vote
  • Send Message
August 10th, 2019

I ordered a dress that came and was not the quality or color advertised. I wrote them and they said they would not take it back because color is subjective based on your computer! I disagreed and have written no less them 10 emails trying to get their return address. They refuse to give it to me and you cannot find it anywhere on the Internet. If anyone has it could you please give it to me. I am returning this dress!

Date of experience: August 10, 2019

Thumbnail of user michellew567
Canada
1 review
71 helpful votes
  • Send Message
February 24th, 2020

Customer Service will not provide information on how to return items, they will insist on giving you $10 off or a discount on another purchase. Very dishonest business practices. They refused to cancel my order after 30 days of not shipping the order then shipped it partially a week later and no refund for item not shipped. If you like the product then no problem but should you have to return they will hold you hostage and not allow it. Be Aware!

Date of experience: February 24, 2020

Thumbnail of user celestlovew
Texas
1 review
1 helpful vote
  • Send Message
July 6th, 2014

I always find difficult to shop from any online site. But after visiting tbdress.com I was completely astonished as they have got mind blowing collection in all the categories. As I was shopping for the first time from tbdress.com so I was little worried, but the customer care department helped me choosing the correct size and made the whole process extremely easy. Now I am a regular customer of tbdress.com and I also recommend it to many of my friends. Now after shopping from tbdress.com so many times, I have started believing that payment process is safe and secured. I am merely in love it..

Date of experience: July 6, 2014

Thumbnail of user candyc61
Texas
1 review
1 helpful vote
  • Send Message
December 5th, 2019

I ordered a pair of pant never received them the tracking number stop at your order was shipped. The phone they have is not in working order. Sent them a email and no one responded to my email. I will never buy anything else from this company. Please save yourself the trouble of not getting your things. Because you will not get a refund

Date of experience: December 5, 2019

Thumbnail of user lorraineb21
Wyoming
1 review
3 helpful votes
  • Send Message
September 26th, 2016

If this company doesn't give me a full refund for my order, I'll be most unhappy. I wear an extra large in regular clothes. Just to be on the safe side, I ordered XXL. They are all probably a medium at best. I wanted them for vacation but that won't happen. If they don't have a simple return policy, I'll be posting again and it won't be pretty. If they refund my close to $100, I'll order from them again and order a much bigger size. We'll see. So would I order from them again? We'll see what their return policy is like and then I'll be able to answer that.

Date of experience: September 24, 2016

Thumbnail of user aaronl22
Aaron l.

Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to sns@tbdress.com, we will try our best to help you solve your problem. Have a nice day.
Tbdress

Thumbnail of user carolaa6
South Africa
1 review
1 helpful vote
  • Send Message
November 17th, 2022

I bought this dress because I had a similar dress but what I received was far from the pictures shows. This dress is a printed version of the original and not worth the amount spent including having to pay duties which the site does not warn you about

Tip for consumers:
Don’t bother with this site if you are looking for quality . Items are cheap printed polyester look alike

Products used:
None

Service
Value
Shipping
Quality

Date of experience: November 17, 2022

Thumbnail of user monyp
1 review
1 helpful vote
  • Send Message
September 5th, 2013

Tbdress.com is an excellent place to shop from. When I visited this web site for the first time I was not aware about anything, but the whole site is so well organized and categorized that I love to shop to from here. I regularly shop from tbdress.com and this time I had ordered for a formal dress which was huge discount of 65 %. As usual it reached to me within 6 days and I looked great at my office party. I highly recommend this web site and I know all the women are simply going to love it.

Date of experience: September 5, 2013

Thumbnail of user vanessaj67
Ohio
1 review
7 helpful votes
  • Send Message
October 31st, 2019

I ordered this dress for a very special occasion, so paid expedited shipping. I kept emailing and getting the run around and excuses. I received the dress 1 day before my event. IT WAS A HOT MESS. It fit poorly, had cheap plastic straps to hold up a "strapless" dress. It had no sewn in bra or stiffness to hold up the bust. I was devastated and had to go out in a rush and buy another dress.

Date of experience: October 31, 2019

Thumbnail of user amand11
India
1 review
1 helpful vote
  • Send Message
October 17th, 2018

I ordered a dress for my friend from this website. They deliver my product on time. The quality of cloth was too good and dress was 100% genuine. Website is easy to use. No problem i had faced. I am going to buy more from this website. They have large range of fashionable and trending dresses. All products are worth to buy. I recommend all that have a look on their collection you will definitely find something new.

Date of experience: October 11, 2018

Thumbnail of user shirleym991
New York
1 review
0 helpful votes
  • Send Message
December 2nd, 2021

After much back and forth via. MESSENGER! THAT coupled with a non existed phone number nor a customer service person to speak to, I realized I was going to have a problem getting my money back. I ordered a formal dress which came after the event. I had waited 6 weeks! They actually saud i could keep the dress if I would get $ 15 dollars! It got much more absurd as I tried to get my money back. I finally contacted PayPal and explained the situation, they will make sure I get my $142.20. DON'T USE THIS BUSINESS! YOU are $#*! out of luck if you need a different size or in ny case, the dress didn't come timely. There website looks great! But, you are buying from a Chinese call center who will waste your time and money. I read tons of other reviews with bad reviews as well. Buyer be aware.

Service
Value
Shipping
Returns
Quality

Date of experience: December 2, 2021

Thumbnail of user adalbertt
Canada
1 review
1 helpful vote
  • Send Message
August 27th, 2019

I beg of you for your own good never ever order anything from tbdress. They took three months to make an African shirt I ordered. The material and the shirt looks nothing like the pictures they have on their website. How can Chinese make African shirts. They don't have any idea how it is made. They try to fake it and it is so bad that I cannot use what I ordered. For your own sanity, please don't order from them. Safe the stress, the time wasted and your money.

Date of experience: August 27, 2019

Thumbnail of user anins
Canada
2 reviews
17 helpful votes
  • Send Message
March 1st, 2016

I knew something is up when things are so cheap. I ordered 5 different items (top, dress, jacket) but none of them fit properly. Firstly they were made in China and got sent separately do we have to wait for the delivery to arrive. And then once I tried it, the waist would fit but the arms would be hanging. Or it is way too small for me (I'm a size 0 in Canada) so too small for me means like a child size. Maybe if it's 1 out of 5 then it's a bad luck but 5 out of 5 fail? It's a complete scam! Dont want anybody to have to lose their money like I did. I threw all the clothes to the garbage bin

Date of experience: February 27, 2016

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. Hope you could kindly understand that the ID 1615242 you provided is incorrect, could you please tell me your correct ID so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user carolb40
Netherlands
2 reviews
21 helpful votes
  • Send Message
August 18th, 2013

Ever since I switched to online shopping, getting whatever dress design I want is now possible. Before I could go around the brick and motor stores trying to find suitable dresses for any event that I had. All my online experience got more exciting when I finally starting shopping for dresses from TBdress. This is store is perfect for both amateurs and pros in online shopping.

Date of experience: August 18, 2013

Thumbnail of user janw50
Australia
3 reviews
7 helpful votes
  • Send Message
January 7th, 2016

I ordered five dresses from TB Dress after carefully measuring and consulting their own sizing chart.
All were tiny, it was obvious the sizing stickers were stuck on to the plastic bag to match my order while the garments had no sizes at all on their sewn in tags.
Not one came close to the size in their chart or close to fitting.
If something appears too good (or cheap) to be true it is.

Date of experience: January 4, 2016

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user morrist6
Cambodia
2 reviews
6 helpful votes
  • Send Message
November 10th, 2014
Verified purchase

My purchases from TBdress have been delivered quickly with great packaging but the best part of my experience is that my items were a lot better looking than the photo's that showed the items. I was happy how smoothly the transactions went so when I did open parcels I was so over the moon with my purchases. Could not have asked for better service, I would recommend TBdress to you. I will definitely be purchasing from them again. A+++++.

Date of experience: November 10, 2014

Thumbnail of user ashleya30
GB
1 review
0 helpful votes
  • Send Message
December 10th, 2014
Verified purchase

If you have a shoe fetish I suggest TB Dress where I buy all my formal, casual and party shoes from. Most of them are expensive but the comfort, style and durability they come with is all worth the price.

Date of experience: December 10, 2014

Thumbnail of user odetted1
New Zealand
1 review
0 helpful votes
  • Send Message
July 30th, 2015
Verified purchase

I have spent many hours viewing your clothing and finally settled on a rather gorgeous green jacket. I'm very happy with the product and the service I have received. Will certainly be purchasing more...

Date of experience: July 27, 2015

Thumbnail of user veronicam29
Italy
1 review
1 helpful vote
  • Send Message
September 18th, 2015
Verified purchase

I have already bought 3 dresses from TBDress and the result was better than expected. Dresses are perfectly fitting, as displayed and the customer care service very efficient. I will soon order again. Veronica

Date of experience: September 14, 2015

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TBdress?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business