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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
At first when I received the dress, I was a bit disappointed that it was a flannel material and I thought it was cotton as stated on the website. But after my daughter wore it, it looked gorgeous! For $25, I can't complain. We are very happy with it!
Date of experience: August 31, 2015
I took a chance on purchasing a dress after reading some of the reviews. The dress arrived fast and the quality was amazing! The dress was slightly larger so I am exchanging it! Dealing with the customer service has been top notch! I am doing more shopping for sure!
Date of experience: December 8, 2015
I ordered some items April 26th 2020. I received them on July 25th 2020. Very poor quality fabric. I received an email last month in June that one of my items was sold out ( two months after I order) and I needed to choose a different item. I had a horrible experience with this company. The pictures on IG look nice but the actual product is horrible. Don't do it...
Date of experience: July 29, 2020
The product is better than I expected and the customer service was what I like my employees to mirror! Very nicely done. In this age of tech it sure is nice to have your level of customer service available.
Date of experience: April 24, 2015
I received my overcoat last week, the coat is exactly what I was looking for.Its zipper is up to the neck which can keep me warm, and the length is good - just above the knee. Really a beautiful coat!
Date of experience: October 31, 2014
TB Dress is the place where I get frequent discounts on fashion wear and office wear alike but the prices are pretty high even after the discount. It is a perfect place to buy the once-in-a-lifetime wedding dress though.
Date of experience: December 1, 2014
I otdered 7 mens items beginning of this month, 6 items were sent in three deliveries, one came today on 30-12-15; still one item outstanding! Very very cheap quality and sizes are wrong: men's large size fits a 10 year old and men's small size fits a six year old boy! I will never wear something of this degraded quality even if the sizes were correct! Very disappointed! Even their website doesnt work properly, they dont respond to your email either, its not letting me post my review!
Date of experience: December 30, 2015
I had a number of questions which were answered promptly and then once ordered the goods were shipped within the timescales stated and arrived by Fedex on the date. The dresses are lovely and really pleased with the outcome.
Date of experience: May 6, 2015
I know shopping online can be a bit dubious for some people. Honestly I was a bit unsure at first but after reading reviews from different people, I became confident that this is a store I can trust. Since my first purchase from TBdress, it has always been my first destination for gorgeous dresses for different occasions.
Date of experience: May 12, 2014
I absolutely love my dress. It looks way better in person. I can't wait to wear it in 3 weeks. I was very skeptical at first but i am amazed at how beautiful the dress is and it fits perfectly. Thank u TB Dress for this dress. I am so excited.
Date of experience: August 15, 2014
It was so good to receive my dress! Thank you for giving me advice and helping me choose the right size. It fits me well! And the shipping was quite fast. I quite enjoy this shopping experience! Overall, I am very happy with the dress and would highly recommend this service.
Date of experience: December 2, 2014
I have very small feet and have a really hard time finding "big" girl shoes, (i. E. heels) in my size; until I found this sight. I Love it. So far so good I have ordered 1 pair of snow boots (wedges) and 2 pair of pumps (hot pink and a red pair) I love them all!
Date of experience: January 1, 2016
This site is amazing. It has the most stylist products with the lowest price ever! I was able to find a lot of products that fit my personal style. Would definitely recommend this site to anyone who loves shopping and also able to find the products at its most affordable price.
Date of experience: February 4, 2017
I had a gown made and it turned out beautiful! It came in time and everything turned out very nice. I had to hem it but I had knee surgery and could not wear high heels so the dress was to long. Other than that - I was really happy with my purchase. I just made another order for two more dresses and I pray those turn out just as well as the first one.
Date of experience: February 22, 2016
My dress fits and looks wonderful. I received numerous compliments and was told how nice the material felt. Using the size chart, worked perfectly. I placed my order November 21st and it was delivered December 8th.
Date of experience: December 10, 2015
This is the first time I purchase items online and I have to say that here is really a good source for online shopping... The items I bought are exactly the same like what I saw from the website and even better quality than I expected! Thumbs up and I will come again next time!
Date of experience: May 23, 2014
I had a wonderful experience shopping from tbdress. The gown came neatly packaged and I got many compliments wearing it. I purchased it in ice blue. I will always be purchasing my future gowns from tbdress.
Date of experience: August 21, 2015
Tbdres is the second place I went shopping for my niece. They really have some unbelievable deals and my niece liked the styles I picked out. My only skepticism is the quality of the fabric. I think it may be a bit like Zara in the sense that you can find lovely looking trendy tops but they only last for one season before they fall apart. But I guess that is the price you pay for a deal.
Date of experience: October 23, 2014
To TBdress,
This dress is just what I need. The delivery service is awesome. I received my order yesterday. The jersey fabric is very soft and feels comfortable. And the size fits me well.
Best regards.
Date of experience: December 15, 2014
This is the best coat I have ever had! The coat is of excellent quality with nice color. The item fits me perfectly, and I have received many good comments on that.
The item reached me pretty quickly. Overall satisfactory shopping experience forced me to order another item within 2 days of receiving the coat!
Date of experience: October 29, 2015
I had the worse experience with them. I paid for my package to be delivered within 12 days and it came in 23 days. The shoes were very cheaply made and did not look like the picture. After emailing them several times I finally got a response saying give them 20 days to come in. When I told them its been over 20 days and I paid to get it within 12 I was told give it 10 more days and that's not what I paid for. They gave me a 10% off coupon and basically told me to F off. I ordered these for a specific event that they did not come in for and the company made me feel like oh well take what you get and get on. I would NEVER order from them again. From the shipping fiasco to the cheap product I received it was all a mess!
Tip for consumers:
Do not buy from them if you need it in 3 weeks or less or if you want a quality product that looks like what you ordered.
Products used:
Heels
Date of experience: June 8, 2021
Hi,
Having been served perfectly by the tbdress.com I can clearly state that shopping online was never easier and efficient for me earlier. The delivery timing was accurate and the wedding dress I ordered had matched me perfectly. I found the services highly satisfying.
Date of experience: April 28, 2014
A gorgeous wedding gown, the fabric is high quality. I give 5 stars for The costumer service. I spoke to Lily and she guided me through ordering and tracking my shipment. I just wanted to say that this dress was a huge success! I am in love with the dress.
Date of experience: July 10, 2014
Don't know what to rate this. I evidently placed an order here. Tried several times and it never showed it going through. The money did come out of my account but never got a account number or confirmation or nothing. Could you please contact me at *******@yahoo.com So I could know if I been ripped off or not your reviews aren''t that great. I still show stuff in my cart and theres no record of a order.
Tip for consumers:
make sure you use paypal
Date of experience: September 22, 2014
Hi Christine,
This is tbdress service on sitejabber. Sincerely apologize for your unhappiness with this purchase. We will try our best to solve your problem. Please be attention to check your email. You can also write to to me here for details: service@tbdress or sns@tbdress.
Best regards!
Stay away from this site! Terrible customer service when things don't fit. They told me (after I sent 14 pictures with a measuring tape) that I could give the dress to one of my friends since it didn't fit me. I ordered a US size 8 and the waist measured 22in and bust 28in, haha! If I chose to send it back I had to pay shipping & customs but they would give me a $15 credit. I spent $130! Buyer beware!
Date of experience: September 23, 2014
Hi friend,
This is tbdress service on sitejabber. I am so sorry to hear your complaint like that. I got that the clothes you ordered is unfit for you. Please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
I am here wishing to help you with your return request. Please give me your order number first.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Regards,
Tbdress service
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team