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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
Placed an order on 2/27/202, and paid for standard shipping, but never received my item. Reached out and requested a refund, but was offered a 10% discount off new order. Placed new order, and was told I need to pay an extra $15. I refuse to pay anything extra, and they will not refund my money!
Date of experience: April 18, 2020
You must be very careful. The fabric from this company is not well stated you have to do a eeny miny mo kind of guessing. The prices are low but so is the quality of the clothes. Also beware because they write their own reviews so you dont know if its true or not. Good luck
Tip for consumers:
I read the reviews first then i ordered.
Date of experience: November 29, 2015
The shipping was as expected given it comes from overseas. It took about 5 weeks from order to receiving. The dress was not exactly as I thought but good for a $15 dress. I probably won't order from there again since I can find a dress for the same price locally. Overall, pretty good experience.
Date of experience: September 14, 2015
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Please kindly note that the ID you provided is incorrect, could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
I ordered a dress it looked nothing like to picture. I have sent 8 emails requesting a return address so that I could return the dress. They would not send me the return address because after the 5th email that had no response. I contacted paypal to file a dispute. Then I received an email from tbdress saying if I dropped the dispute they would send me the return address.
Date of experience: February 28, 2020
I received this dress today - and I was sooo happy when I tried it on. It\'s comfortable, it looks so much more expensive than it is, the quality looks pretty good so far, it\'s a really pretty dress. It\'s a staple piece in your wardrobe, you can wear it will almost anything. I\'m pretty impressed with tbdress after this purchase. The shipping was quicker than I expected too! I was actually surprised when it arrived and thought it was something else because I\'m from Sweden. Thank you so much for this dress tbdress :)
Date of experience: July 30, 2014
Terrible costumer service. If you want to claim something you need to email them. It seems they don't have a telephone number. They don't solve issues if they send you the wrong size shoes. Items are cheap out of China and way smaller.
Date of experience: January 12, 2014
Dear Arnelis C.
This is tbdress sales service. Thnks for your shopping with tbdress. I am so sad to hear your experience, would you please let me know your order number so that I could know your case. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
Bought dresses for my wife for our anniversary. My first time ordering in this website, I was skeptical about the quality. But boy! The shopping experience was great and I never expected such quality service from them. The product exactly matched what was shown and the quality was absolutely fantastic and gorgeous. This made my wife really happy and it really made our day. I would definitely recommend this to everyone and do more shopping from them.
Date of experience: October 24, 2018
The suit sent was to small. Followed directions in returning the suit and repurchased a new larger one and was told they would refund on the small suit when it was received in Guangzhou China. It sat there for 6 months and then they sent it back. A Rip off company. Dont trust companies from China.
Tip for consumers:
Do not buy from TBdress
Products used:
Suit
Date of experience: March 7, 2022
The dress arrived on time, I was able to track it until I received it. It arrived on time. The dress looks exactly like the picture and that is why I and returning customer. I am very satisfied. My mom loves my dress so much she asked of she could borrow it for an occasion. My sister decided to buy the burgundy lace patchwork dress for herself. Order number *******.
Date of experience: June 18, 2016
I have never seen this type of site... where the person can get those things which we seen on someone and think that this is very nice... from where you bought this... So Now I would like to suggest to everyone that please go to Tbshow...
Date of experience: January 19, 2016
Having a big body did not mean I was left out from looking smart. The cold season was my chance because heavy clothes hide my chubby body. Since I got tbdress.com, I have had great plus size selections. I was exceptionally happy to see vast collection of coats. The Cute Loose Pure Color Wool Stand Collar Outwear seemed to fit me and that is the reason I ordered it. I have it with me and love it.
Date of experience: April 18, 2015
I love the dress its beautiful, i payed for the dress to be made with my sizes. It was delivered quite quickly earlier than expected and it was great to track it. My own fault with the stress of the wedding iv lost some wait so will need it taken in a bit but thats great I'm really happy and its easier to take it in than to let it out. My friends and family just love it, Thanks so much its just perfect!
Date of experience: September 22, 2014
My order fro TBdress got delayed and I thought that this is a fraud site since I ordered it for first time. I have now received my dress. The dress is good and fits really very well. I think they should mention very boldly that their delivery time is very long. That you avoid such conditions. Dress is really good!
Date of experience: October 5, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I have passed two orders with TBdress and I have received one until now. I have to say that the website is very well organized, full of details in order to determine whether an item is suitable (accurate description, different measurements, revies, many pics). Moreover, t he items are of all kinds and some of them really original. Finally, I foud out the customer care service is very effective and swift to reply. I look forward to receive my second order and to pass new orders in the future
Date of experience: July 2, 2015
Never buy any cloth from this website, this website are Chinese junk cloth sold here, I paid over $300 last year, I got all junk cloth, bad material and cloth didn`t match the website showed, it is totally scammer. Warning everybody here, never buy any cloth from this website, because return will take you a lot money and take very long time.
Date of experience: November 27, 2015
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
The dress was exactly as beautiful as it was shown in the picture. If fit perfectly.
The customer service responded to my emails right away and adjusted the length of the dress as I asked for. Very personalized service. Thank you guys.
Date of experience: July 28, 2015
They did a good job and made me the earring I was looking for. The staff were friendly and helpful. The steps to create a unique piece were easy to follow and affordable. Cashing out with PayPal was much easier and secure.
Date of experience: May 5, 2015
They have thought of everything... even how to finish your shopping experience. Not only was it easy to make my selections of items but it was super easy to pay for them. I guess my only complaint was ALL the super cute things made it very hard to narrow down my purchases.
Date of experience: December 9, 2015
Purchased a dress last month for a ball and it was made perfectly. Only needed minor adjustments. It was far too long and the shoulders needed attention. The colour was as stated. Get a colour chart if you want to be sure.
Date of experience: August 20, 2014
My good friend recommended TBdress to me and TBdress really did not let me down. I am impressed by the fast shipment and the nice customer service. As to the dress, it is of high quality and the price is also reasonable.
Date of experience: December 15, 2014
The site was very easy to shop on, I love that it is secure, and that you have pay pal which I love. Let me know that I'm in good hands. Love the cloths and the prices they made it very hard for me to shop, I stayed up for hours just looking on the site. You can't go wrong. Love Love Love it.
Date of experience: June 17, 2015
Tbdress customer service is quick and prompt.The delivery was increadibly fast.
I've been pleased as for the choice of colour. The dress is amazing, just as the picture shows. The cloth is very refined and the workmanship is precise and of high quality. This is the best wedding dress I could ever imagine to wear!
Date of experience: December 6, 2015
It was only until yesterday when my search finished and I got what my bedroom wanted. I was looking for a bedding set which would perfectly suit my room and I found it on tbdress. I really love the quality of the comforters and the pillows. Its just amazing that I got it for $106 with 50% off. Merci beaucoup and every one in my family loves the set. It matches my interior impeccably.
Date of experience: November 22, 2013
Gorgeous dress, well made and fantastic quality material. I was very impressed with the quality of the dress. Shipping was also really fast-i got it just a few days after i have ordered it. Very happy overall.
Date of experience: October 10, 2014
I unpacked my beautiful dress this morning when it was delivered. It fitted me and although it had a little folds, I ironed them out. It was perfectly designed. The folds were probably a result of shipping.
Date of experience: April 26, 2015
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team