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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user altheac2
Utah
1 review
0 helpful votes
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December 15th, 2014
Verified purchase

OH, MY GOD! I can't believe my eyes. The wedding dress I bought from TBdress was so amazing. The lace pattern was so pretty and it felt so good when i tried it. My families spoke highly of this dress. I was so excited and can't wait to wear it to my wedding :D

Date of experience: December 15, 2014

Thumbnail of user alexiaj1
California
1 review
0 helpful votes
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December 8th, 2014
Verified purchase

TB Dress is not only good for clothes but also for expert suggestions as to what is fit for what occasion! The categories are made according to occasion! The exchange policies are not as flexible as it looks though.

Date of experience: December 8, 2014

Thumbnail of user azamk
Qatar
1 review
0 helpful votes
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September 3rd, 2015
Verified purchase

I order a Blazer from TB dress and i'm looking for a quick delivery. The collections is too good at site. Will look forward for more shopping from the Site once i will receive a good response from Site.

Date of experience: August 31, 2015

Thumbnail of user lorettam4
California
1 review
0 helpful votes
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November 23rd, 2015
Verified purchase

Wow! I was amazed about receiving my dress in the mail in such a quick turnaround time to say this was my first time ordering from TB Dress. I would recommend this to anyone who wants a beautiful dress. I love TB Dresses. I will buy more dresses from this website.

Date of experience: November 20, 2015

Thumbnail of user angelel1
Canada
2 reviews
10 helpful votes
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August 31st, 2019

Regarding Order number *******, Item Code: *******, sub-order *******

Among the dresses I purchased with them, 2 were very small, very poor quality. One dress (Item Code: *******), item of sub-order ******* in order ******* which was too small, very bad quality material, not at all as advertised. I ask to return the items to them but received a nasty response from their customer service agent that I have to pay myself for return and if they send me a replacement dress I have also to pay for the ship fee. They are thieves, liars, they have different company names but sale same items...

Date of experience: August 31, 2019

Thumbnail of user filetzab
Canada
2 reviews
13 helpful votes
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March 28th, 2016

I am shocked to read so many positive reviews. My dress was horrible, the material is too thin, no lining even the finishing edge is not sewn with a clean edge. The dress i bought also looks nothing like the dress i ordered. Also it took forever, i was not explecting designer quality but i was expecting to be able to wear it.
Terrible. Buyer beware

Date of experience: March 25, 2016

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. Hope you could kindly understand that the ID 1973835 you provided is incorrect, could you please tell me your correct ID so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user disappointeda5
Illinois
1 review
0 helpful votes
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May 29th, 2019

Disappointed: the straps on the shoes were so large they could fit an elephant PLUS the left shoe was tighter than the right one and the return is on buyer and costs the same as the shoes. I tried to leave a review so that others don't get scammed you've guessed it. Impossible even on this one couldn't load the pictures they asking for a different format

Date of experience: May 29, 2019

Thumbnail of user tiffanyl25
Georgia
1 review
0 helpful votes
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October 29th, 2015
Verified purchase

I had much skepticism when I initially ordered. I was concerned about the quality of the clothing and about the sizes. I did find that the sizes do run small for my size but were perfect for my youngest daughter. This is a win win for me because I now HAVE to lose weight to fit my first dress. My daughter is ready for order #2.

Date of experience: October 25, 2015

Thumbnail of user latanyah
Pennsylvania
1 review
0 helpful votes
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January 17th, 2016
Verified purchase

I love this website. Great quality clothing at incredible prices. I have been telling all my friends and family about this website. I was looking for a place that is affordable for me, yet fasihionable, and I found it here at tbdress.com. I am so glad!

Date of experience: January 14, 2016

Thumbnail of user denisek7
Singapore
1 review
0 helpful votes
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May 9th, 2015

I want to share my story on this item. I ordered this costume and got what I wanted. The quality of the fabric is nice and the elasticity of it is just what I expect it to be. The costume is so cute and real looking. I enjoy wearing it the entire event.

Date of experience: May 6, 2015

Thumbnail of user debral23
Minnesota
1 review
0 helpful votes
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November 4th, 2015
Verified purchase

I shopped at TBdress and I had a great experience. I bought a dress and I paid a total of 9.19 dollars. It's a great looking dress for the money and I'm thinking about buying a beautiful necklace and matching earrings for 9.19 dollars so I've really had fun shopping there since I'm on a fixed income it really helps.

Date of experience: November 1, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user alyssah111
North Dakota
1 review
1 helpful vote
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February 5th, 2021

Terrible customer service. I ordered a beach wedding dress that was nothing like the picture. Paid for 2 day shipping. Took 7 days to get here. Read that I have 7 days to return it. I emailed the company and it took 3 days for a response. Not able to return if for a full refund. So ladies don't buy a dress or bridesmaids dress from here if you aren't 100% sure you'll be satisfied.

Date of experience: February 5, 2021

Thumbnail of user caramolr
New Zealand
1 review
1 helpful vote
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April 6th, 2014

This site was great, and i am happy that i ordered my dress from it. It was exactly the same as advertised on the site, it was at a great price and was perfect. The dress was made on time and shipped to me on time i had no problem.
It is not a SCAM!
And i am not someone who is paid to write a review, i am just a person who ordered their prom dress!

Date of experience: April 6, 2014

Thumbnail of user beckya9
Georgia
1 review
2 helpful votes
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July 6th, 2014

My daughter and I were so excited to find dressy shoes with straps in bone color for a wedding she was going to be in. They were rather expensive but we did not care because they were so exceptionally pretty and were perfect for the dress. She wore them the night of the rehearsal and on the wedding day. At the reception she had to take them off because the sole had separated from both shoes. So disappointing. We emailed the company and they asked for a picture which we sent. They offered to replace the shoes if we sent them another 15.00. Oh noooo I will not send them another dime and I will not order another thing from them if they can not back up their products. So beware... It also took three weeks to get the shoes delivered.

Date of experience: July 6, 2014

Thumbnail of user cherryb3
Canada
1 review
2 helpful votes
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August 18th, 2014
Verified purchase

The dress is great! It fits well, is a good length and the quality is great. The only minor issue I have with it is that the sleeves tend to ride up at the shoulder, which covers where the holes are supposed to be (where the shoulder shows) so I have to pull the sleeves down every so often so that my shoulders show. Besides that, there is nothing wrong with it at all. I LOVE this dress!

Date of experience: August 18, 2014

Thumbnail of user carriej6
Utah
1 review
0 helpful votes
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October 25th, 2015
Verified purchase

I wore this skirt to a church service, and had so many compliments, I couldn't politely keep up with the 'thank you's'. There is a steampunk black jacket on Amazon which goes with it perfectly. The sizing is small. I am a size 12 and ordered XXL, which fits perfectly. Ordered one in each color, and I'm so happy I did! Standard shipping is slow, but consistent with Zulily.

Service
Value
Shipping
Quality

Date of experience: October 22, 2015

Thumbnail of user charmael
Philippines
1 review
1 helpful vote
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October 21st, 2013

I ordered a dress from this site one month ago from this site. I always fear being scammed and usually when am ordering from a site for the first time, i look for something cheap, just in case am tricked. Luckily my dress got to me last Thursday, I tried and it was fit so I used it to church this Sunday. Most people seem to like the dress. Hope to try a more expensive one soon. The overall procedure was not tedious.

Date of experience: October 21, 2013

Thumbnail of user christinam70
New Jersey
1 review
12 helpful votes
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June 20th, 2016
Verified purchase

Do not buy any thing from this company. They do not go by there return policy. They do not give you your full amount of money back and they lie and say dress is custom made so they have to take money from you return amount. Also it take they long to return your funds to your account

Date of experience: June 18, 2016

Thumbnail of user lisat70
GB
1 review
0 helpful votes
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April 29th, 2015

I must admit, I was drawn to tbdress because of the unique shades and colors of fashionable designs... BUT I am now a FAN of TBdress because not only are these designs of great quality and an amazing way to make me feel beautiful, but the option to customize fit and fast delivery adds the stars. As a woman I understand the importance of quality and fit. Thank you tbdress!

Date of experience: April 26, 2015

Thumbnail of user tinaw831
North Carolina
1 review
3 helpful votes
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February 8th, 2023

THEY CLAIMED THEY DELIVERED MY PACKAGE. BUT THE ONLY THING THE TRACKING SAYS IS DELIVERED TO THE UNITED STATE BUT NOT TO MY HOME.THEN I HAVE BEEN TRYING TO GET SOMEONE TO RESPOND. I WOULDN'T RECOMMEND ANYONE USE THEM.

Products used:
nothing i never got it

Service
Shipping

Date of experience: February 8, 2023

Thumbnail of user mariep13
Utah
1 review
0 helpful votes
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March 4th, 2014

I emailed them about my order (order number is *******) wanting to know why a few weeks had gone by and I still hadnt received an email saying it was shipped or a tracking number. 2 days went by and although I never got a response from my email I received my tracking number this morning. Now I cant find any information on my items. Every time I type in my tracking number it says it doesnt exist or there is an error. I am very disappointed. I very rarely order anything online and I never but myself anything (kids come first). I hope I receive my items soon and they are worth the money I spent. Wish I would have read these reviews first.

Date of experience: March 4, 2014

Thumbnail of user aaronl22
Aaron l.

Hello, dear,
I have checked and found that your order has been eleven days past since your payment done. You have received your tracking number, you may not get a update, this might caused by non-update data. Therefore, please keep tracking and updating data.
Your sales person of tbdress would contact you today later for your order. Please check your mail box then for more message.
Kinds and regards
Tbdress service

Thumbnail of user dennisf22
Virginia
1 review
1 helpful vote
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September 7th, 2014
Verified purchase

I was having doubt in tbdress because of the reviews i have read, but it was not true. Tbdress is a good online store. The dress that i ordered for my girlfriend for her birthday was immediately delivered within the calendar day they alloted. Tbdress has a good service, i recommend it to you guys.

Date of experience: September 7, 2014

Thumbnail of user walleye1
Germany
1 review
0 helpful votes
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November 17th, 2014
Verified purchase

At TB Dress, I have found the best bags and shoes that go with any kind of clothes. However, many of the shoes I like aren't available in my foot size so I have to settle for the second choice. I suggest the website stock should have a enough shoes and outfits for all sizes.

Date of experience: November 17, 2014

Thumbnail of user gailm29
Florida
1 review
0 helpful votes
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December 30th, 2014

The item is in high-quality and the shipping time is also very short. Thank you very much for your help. I love it very much.
You are so sweet and nice. Thank you very much again for your kind service and help.

Service
Value
Shipping
Quality

Date of experience: December 30, 2014

Thumbnail of user anns103
Texas
1 review
5 helpful votes
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August 20th, 2016
Verified purchase

I actually was having trouble Finding a wedding dress my size, tb dress had my dream wedding dress and I was able to find it in my size. I measured myself and looked at the size chart and it fit wonderful

Date of experience: August 17, 2016

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

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