- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
Please guys dont buy anything from this website, worst experience i had with them, if anyone having problem getting your money back from them please calll paypal customer service and they would help u getting your money back from them
Date of experience: November 21, 2017
Still waiting to know if the order has been shipped.
When I purshased the items it said it would take 12 days to receive it and I still have not received it. Needed the dresses for this weekend, not happy.
Date of experience: July 21, 2016
I DO NOT ORDER FROM TB DRESS! Save your money. I ordered a jacket that said "one size." Apparently that is equal to a small. They did not disclose that and they could care less. It took many months to arrive and it doesn't fit. What a waste!
Date of experience: March 25, 2014
When i first took it out of the package I was like, no way can I wear this! It was so bright and I never thought it would fit. I put it on and thought, no... The I waited a day, put it on and showed my husband- I said "clownish or cute?" He said, cute! He is wayyyy honest! Coz he always has negative reviews and this was one positive review he gave. Thanks tbdress
Date of experience: May 6, 2015
I was too scared to order online but once I checked the reviews I decided to try my luck and I had to say I wasn't disappointed at all. The dress was lovely and same as the picture. Well trusted website Tbdress
Date of experience: September 21, 2015
I have done all my Black Friday shopping online with multiple online stores. I wish, I WISH, I had NEVER EVER bought anything from TBDress.
Online shoppers, please be aware. Overall TBDress merchants are cheaper and that's why they suck you in. However, the follow-up customer services are like hell.
Here is my story:
On 11/29/2014, I ordered 9 items and only 5 items arrived. I ended up return 4 of them via USPS, costs me US$58.- It wasn't fun!
As I am writing these reviews (12/29/2014), I still never received the rest of my order. I am still in contact with TBDress customer services via emails.
I wish I wish I have had checked the review before I do business with TBDress. Their merchants are cheaper because it is from Mainland China and they haven't developed an international standard customer services protocol. So when you do return/refund/exchange, you have to go through a lot of trouble and spend your own money shipping back to China.
Tip for consumers:
The merchants on this website is considerably cheap and that is how they get you. Be aware of their return/exchange policy, which is quite unpleasant experience to me.
Date of experience: December 29, 2014
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please give me your order number so that i can check your order status and try hard to solve your problem as soon as possible!
TBdress service team.
Don't do it! What you get is not whats on the picture. The company is a total scam and takes advantage of the US because we really think we are getting a good deal pricewise, but its just a scam, what you get is not what the picture showed when you ordered it. Don't do it!
Date of experience: October 10, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I Ordered 2 Jumpsuits totaling $371.70 on March 20,2022. They showed me that they Received my Money and my Order was being Processed. I reached out to TB Dress via Email and was told they didn't have the Material for my Orders and they will Refund me 3-5 days. I still haven't received my Money. I filled a Despute with PayPal. Please do not Order from this Company. They should go out of Business.
Date of experience: May 17, 2022
I loved my dress it came quick and easy I bought it big, so I wouldn't have any size problems but it actually was a bit big I didn't mind paying to take it in as the initial price was so good I didn't mind paying the extra. Overall it was a great experience waiting for my second dress at the moment
Date of experience: March 15, 2018
I felt so elegant in this lovely dress. I couldn't have bought better if I'd gone to the most expensive boutique. I received so many compliments and people were astonished when they asked where I'd purchased it and I told them TBdress. They were even more astonished when they were told the price I paid.
Date of experience: November 29, 2015
The best thing about TB Dress is you will want to order everything! The worst thing about the place is even if you aren't an impulsive shopper and want to cancel an order two days after placing it, you are in for a big loss!
Date of experience: December 4, 2014
I wish i could give them negative stars! I ordered my dresses on July 28. Its September 25th (almost two months later) and I have still not received the dresses. I emailed them my concern with a screen shot of my order number and they responded with 'please provide your order number' my response was 'did you even read my email where i state my order number and reference the attachment for confirmation purposes'? Anyhow, they responded with that it takes 30 days and on my next order they will give me a nice discount. Um ok first off, wouldnt that mean the dress would get here by aug 30, latest. Wtf kind of company is this? Also why would i order from you again if my first experience was bad? Highway robbery i tell you. TBdress is whack!
Date of experience: September 25, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
First hand experience is the best way to Judge. I had an experience with this site that I can say it was satisfactory especially considering the price of the dress I bought. On 15th Day of April, I placed an order for a party dress from tbdress. I happened to have learned about it from facebook. The customer service was helpful when I was giving my measurements and specifications. I paid it with my Paypal because I trust the option more when it comes to online shopping. To my surprise, I received the dress on the 30th day of the month. The order took only 15 days. The dress is perfect except for it being a little tight at the chest (reason I give 4 stars) I have a big chest but I had specified an inch add there. It looks good on me thou so I will make no alterations. I will be using it to a Friday party this coming 9th. Thanks for the speedy shipping and discounts.
Date of experience: May 5, 2014
I ordered the dress on 21st July, the online service kept me up to date as to where my order was, the dress arrived in the country on the 3rd August and I received it today 4th August.
Very impressed with the dress, the quality, the shipping and fees where all fine.
The dress is exactly as the dress shown on the online pictures.
I will shop here again, recommend to all other buyers.
Date of experience: August 4, 2015
I wasn’t sure about whether the jumper would be for me at first. I thought the color was a little too dark but once it arrived it wasn’t as dark as what I thought it was. Overall the jumper is really nice and comfy to wear.
Date of experience: October 27, 2014
I have bought many times different things sometimes clothes, jewllery and shoes etc. I'm regular online customer. I find this site very good for online shopping. Material is really good, durable and goid quality exactly same like theyshow you in pictures. Good customer service and delivery time.
Date of experience: January 6, 2016
I ordered a dress paid extra for rush delivery for my birthday. Its been weeks and I have no dress and no money back. I emailed them and never get a responce. Find your stuff on a different site please. Now they send me a email everyday about new clothing and sakes. Why would I buy a thing when I haven got what I ordered. I never write reviews about a companycompany. But I trusted this one and I expressed it was for my birthday and they could care less. I intend to express my feelings everyday so other people can avoid having to be disapointed
Date of experience: April 14, 2019
I decided to give the website the benefit of the doubt based on all the reviews and went for it. I ordered a total of 7 items (2 cardigans, 3 sweaters, 1 jacket and 1 dress). I live in Canada and went with standard shipping. I was expecting to wait 10-20 days but received it within a week, so I was pleasantly surprised. On top of the $22 shipping cost, I unexpectedly had to pay $26 in duty fees with the mailman came to my door.
The downside of the 'fast shipping' was that I got jipped and didn't receive the 1 dress. So I only got 6 items when I paid for 7 items. I have emailed TBDRESS about the matter and waiting for a response.
Date of experience: December 11, 2013
Do not order from these idiots
They take your money and don't deliver
I'm not plannning on getting my order but will be reporting this site to the proper authorities... I feel bad for the ppl that lost a lot of money... my order was not a much
But we all work hard for our money... How do these people sleep at night
DO NOT BUY... READ all Reviews
Scum Scammers
Date of experience: May 3, 2020
Say you can get refund easy return or exchange but while all that is being said you are being charge for shipping when you order the item, then charge for shipping it back then being charge for for shipping if you want to exchange for another item. They would ask if you want to keep the item and give you back 5 dollars but dont see the sense in keeping the item if they cant fit or you dont like them cause they look totally different from the picture. So tb dress is just a terrible terrible terrible place to shop at and the the thing is also you can speak to anyone everything is email email which is just dam ridiculous. Quick to take your dam money but have a hard time getting it back. Sorry $#*! company. They asking for proof at the bottom but the only proof i have is all my dam email to them and from them. I didnt keep the items or have pictures of the items so i dont know what proof i can provide. Just know that tb dress is full of it that is why i unsubscribe from them.
Tip for consumers:
for others please run or delete & go to another site when you see tbdress comes up cause they say easy return & money back but they are all liessssss they gave a phone number which is not correct and is always busy. when they gave me the number i had time on my hand so i call all day long & the line was constantly busy & when i ask for another num they ignore me bastards. all they did was just email me talking about they sorry. sorry my $#*!. LIesssssssssssssssssssssssssssssssssssssssssssssssssss
Products used:
none of the product i bought a African fashion western full length patchwork plain slim waist out fit i also bought a printing strapless women's maxi dress and a print long sleeve v neck geometric woman 's maxi dress and none of them was to my liking and i return them all.
Date of experience: February 5, 2021
My first time online experience with online purchases and this was the easiest, most efficient way. The online chat assistance was great... This really made me excited and had me share this experience with 10 friend within 30minutes. Great prices as well, im hooked!
Date of experience: November 20, 2015
I have struggle with many shopping online merchants before I came to know tbdress, the site is easily design with user friendly interface that newbie's can navigate easily as opposed to some shopping online sites. You can clearly read other satisfied shoppers opinions on the products they have purchased and this help those doubting the tbdress products. This the only place I got a $10 Coupon on my first purchase when I bought a cocktail dress for better half for my wife, while shopping for cocktail dresses I got about 1110 plus of assorted and beautiful dresses to choose from, I bought a Delightful Neckline Cocktail dresses and guess what I got 70% discount on the total amount paid.
Delivery of the cocktail dress was first and within a few days I had the dressed as requested and as described on the internet. They have PayPal payment method which made work easier for me since I didn't have money on my credit but had some few dollars on PayPal account.
Date of experience: April 10, 2014
TBDress website online shopping is just amazing and I enjoy it.
The dress models are simply cute with affordable price.
The material of the dresses that I order is superb and the design is just apt as shown in the picture. Love TBDress and love shopping in TBDress.
Date of experience: July 20, 2015
I purchase a dress for a wedding that I'll be a guest and I absolutely love it. The fnish is wonderful and it took a little less than a month to be produced and arrive in my hands. I shall be recommending this website to my friends and using it for my future purchases.
Date of experience: December 8, 2014
I have purchased two wedding dresses and two vails, they were nice almost as pictures but lower quality. The customer service were very nice, and they told me the exactly shipping and receiving dates.
Date of experience: July 18, 2016
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Hello, so sorry for the inconvenience for you.
And we've given you the full refund, please check your bank account.
If you have any other question, please feel free to contact us via sns@tbdress.com.
Thank you.
Tbdress