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    TBdress

TBdress

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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (7,352)

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customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user franky18
California
1 review
8 helpful votes
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June 23rd, 2014

This place is a total scam. They sent the wrong size, then tried to scam more money out of me to fix THEIR mistake. Operates under multiple names / email addresses to confuse the customer and Paypal. Offers refunds of $1.00 to make the problem go away. Sends emails from different "customer service" people with different email addresses to further complicate a simple problem. STAY AWAY. PAYPAL IS CURRENTLY INVESTIGATING THEM. Not worth the hassle.

Date of experience: June 21, 2014

Thumbnail of user ashleyd24
Ohio
1 review
1 helpful vote
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April 17th, 2014

I seriously just got the dress I ordered for my wedding lucky my wedding isn't until 2015 because the dress is nothing like the picture of the dress I ordered honestly I don't even have the money to buy another dress with all the medical issue that have been going on well tbdress definitely got me I'm a sucker for ever buying from them

Date of experience: April 17, 2014

Thumbnail of user michellet99
Canada
1 review
0 helpful votes
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November 30th, 2016
Verified purchase

So happy I found TBDress! I was looking everywhere for a jumpsuit and finally found one here! Quick and easy shopping experience, thank-you! Can't wait till it comes in the mail!

Date of experience: November 26, 2016

Thumbnail of user maryj75
Georgia
2 reviews
2 helpful votes
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November 17th, 2014
Verified purchase

I haven't worn many sweater dresses until this winter, but I love this one bought on tbdress! It's warm and comfortable, not too short, and clings to all the right curves!

Date of experience: November 17, 2014

Thumbnail of user annikal
California
1 review
0 helpful votes
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December 8th, 2014
Verified purchase

At tbdress.com I get exactly what I want but of course, at a higher price than anywhere else. As usual, the high discounts are not flat discounts, they have their conditions.

Date of experience: December 8, 2014

Thumbnail of user elliea12
North Carolina
1 review
0 helpful votes
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January 27th, 2015
Verified purchase

TbDress outfits have always been fashionable. I love the way all the outfits are arranged according to occasion or season. It's like shopping with a fashionista friend who knows it all.

Date of experience: January 27, 2015

Thumbnail of user samanthaz3
Canada
1 review
0 helpful votes
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October 23rd, 2015
Verified purchase

I have ordered a high class dress off of TB and been stunned with the amazing quality! It comes fast and of course has great prices for the produces you get.

Date of experience: October 18, 2015

Thumbnail of user boz14
AE
1 review
0 helpful votes
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August 15th, 2015
Verified purchase

Such a online shopping, it's great, but i prefer cash on delivery. Some people may not have bank card or can use only salary card. But I really like the product.

Date of experience: August 12, 2015

Thumbnail of user janetw36
Canada
1 review
0 helpful votes
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November 1st, 2015
Verified purchase

I saw this dress a few weeks ago and loved it. At the time it was $89.00, went online this morning and now $21.00 decided to buy both colours. Fantastic deal.

Date of experience: October 28, 2015

Thumbnail of user alexisw17
Arkansas
1 review
0 helpful votes
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September 6th, 2015
Verified purchase

TBdress has wonderful products that are stylish and versatile. They also have some of the best prices I have ever seen. I love this website and will be using very often.

Service
Value
Shipping
Quality

Date of experience: September 3, 2015

Thumbnail of user hanim4
Sweden
1 review
0 helpful votes
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January 26th, 2019

Its best shopping cloth site iv ever seen im so happy that i found it my friend told about nice features of it and when i try it i become wonder how cool it can be we all love tbdress

Date of experience: November 9, 2018

Thumbnail of user anhd1
Australia
1 review
0 helpful votes
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September 10th, 2015
Verified purchase

Received my order today, faster than i expected. The necklace is pretty and gorgeous, definitely buy more from this website. I already order another dress and can't wait to wear it!

Service
Value
Shipping
Quality

Date of experience: September 7, 2015

Thumbnail of user paolad7
Texas
1 review
3 helpful votes
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September 6th, 2018

Only thing I did not like it's the fact that it took a month before I received it. I order it on the 3rd of August and i received it on the 4th of September, and i wanted to wear it for my sister wedding which was August 11th.

Date of experience: September 5, 2018

Thumbnail of user cham51
AE
1 review
0 helpful votes
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February 19th, 2016
Verified purchase

I ordered all my gowns from Tbdress.com. Tina was the one who assisted. I want to thank her for being patient and for her unending support with my orders. I ordered my wedding gowns, bridemaids gowns, flowergirls gowns and my pre nuptial gowns! Indeed all the gowns were in really good quality! I looked amazing with all the gowns i ordered. I gave them all the measurements and have delivered the same. Except for my wedding because i suddenly lost weight but we were able to manage it because it was corset in style. I wanna thank the management of tbdress.com their tailors as well for making a very clean and of top quality gowns! If you wanna see my wedding gowns photos please email me at *******@yahoo.com

Service
Value
Shipping
Returns
Quality

Date of experience: February 16, 2016

Thumbnail of user faithm49
Connecticut
1 review
0 helpful votes
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April 30th, 2019

I couldn't wait to get the dress for my friend's bridal, I was so excited to wear it, waited anxiously for 3 weeks for the dress to come. I open the package excitedly the dress is beautiful but no way it's a 2X. So I move on to the jacket I ordered it supposed to be of 4X it was a size of an extra large Maybe. They both items to my sister didn't want to go to the house so sending it back, now I have nothing to wear to the shower.

Date of experience: April 30, 2019

Thumbnail of user terie20
Minnesota
2 reviews
1 helpful vote
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June 17th, 2019

TERRIBLE! If I could give negative stars I would. Dress took far too long to arrive with no updates on the shipping. When it arrived it is poorly made and the sizing is way off. I ordered a few sizes larger than I usually wear in a dress to allow to alter down. I cannot even zip it and the arm holes are incredible tight. The length is way off. The train is far longer than the photos show. The "belt" is a bunch of sequins sewn to the dress. Not a belt at all. I ended up having to go out and find a replacement dress and bought my normal size that fits perfect but now TB Dress wants me to send photos of the measurements and whatnot and basically jump through hoops for their poor workmanship. Two weeks before my wedding and honeymoon I have to provide them photos of what they did wrong to attempt to get some sort of a return while then finding time to take it to the post office if I get the return information from them before I leave so they can't say the time frame has expired. Terrible company. Terrible workmanship. Horrible service. Very frustrating. Will not order from them again and will post on social media to warn everyone to not order either

Date of experience: June 17, 2019

Thumbnail of user christinam83
Illinois
1 review
2 helpful votes
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October 23rd, 2016
Verified purchase

I ordered for the first time and I am extremelly happy with the clothes I recieved. They look exactly like the pictures, the fabric are better than I expected for the price and the sizes are right! I give 4 stars though because I wasn't so happy for the shipping time.

Date of experience: October 20, 2016

Thumbnail of user evelync13
California
2 reviews
3 helpful votes
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November 26th, 2014

I love TBdress. I bought some tops and singlets from their online store before but their sizing are a little inaccurate, they usually run 1 size larger. And this time I purchased a Drape Front Knit Cardigan with their 20% Off All Knitwear Promotion Code, its surprisingly fit perfectly and the colour is the exact Cobalt I want.

Service
Value
Shipping
Returns
Quality

Date of experience: November 26, 2014

Thumbnail of user kendalk
California
1 review
1 helpful vote
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March 16th, 2015

Tbdress.com collection of this is very much trendy and attractive. The prices of the products are also reasonable. So, I cannot help purchasing my dresses.

Date of experience: March 13, 2015

Thumbnail of user dorothyv9
District of Columbia
1 review
1 helpful vote
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January 9th, 2016
Verified purchase

THIS IS A "JUST IN TIME" COMPANY WHICH MEANS ITEMS ARE NOT IN STOCK. IF ORDERING A GOWN, EXPECT IT TO BE MADE THEN SHIPPED. ALL ITEMS ARE MADE FOR YOUR ORDER SO REFUNDS AND EXCHANGES MAY BE DIFFICULT.
PLEASE MEASURE YOURSELF FOR EVERY ITEM PRIOR TO ORDERING TO AVOID DISAPPOINTMENT IN FIT. IT TAKES 10-15 DAYS TO MAKE AN ITEM AND IF YOU CHOOSE THE SLOWEST SHIPPING IT CAN TAKE ANOTHER 10-15 DAYS TO RECEIVE. ITEMS I HAVE ORDERED ARE TOP QUALITY AND WORTH THE WAIT.

Date of experience: January 6, 2016

Thumbnail of user tonycolel
Texas
1 review
2 helpful votes
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January 29th, 2014

I ordered a dress with a slit on the side. There was no slit. I sent six pictures and they are still saying they do not see the problem. Also the dress is a foot longer than the measurements indicated. They will give you the hardest time returning a product--still no success. Every single positive comment is a fake, just like their website reviews because there is no option to leave a comment! DO NOT PURCHASE FROM THIS COMPANY UNLESS YOU WANT TO LOSE YOUR MONEY!

Date of experience: January 29, 2014

Thumbnail of user karino
Netherlands
1 review
8 helpful votes
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September 23rd, 2014

I live in the Netherlands, so my english isn't very good;-) Well... i did order a coat at TBDress and payed. But "the site" said i did not pay. That it wasn't succesfull. But my bankaccount tells me i did pay! I'm now very scared that i am framed. I've send a email to TBDress, but i have no respons yet. I hope it's not a fake site. I don't think so, but what have gone wrong then? I am scared that i don't get that nice coat and i've lost my money:-( They can react very quickly on this site, but not on my email... I will try to get my money back from the bank.

Date of experience: September 23, 2014

Thumbnail of user aaronl22
Aaron l.

Dear friend,,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress.com, which has been doing online business for years, without scam, spam. Looking forward to hearing from you for your details of your order. sns@tbdress.com is my service mail for you.
Regards,
Tbdress serviceo this review...

Thumbnail of user ashleyr37
India
1 review
1 helpful vote
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May 9th, 2015

This is the second pair of shoes I ordered from Tbdress. First time round I got the size wrong and their customer service handled it great. Both times the item arrived quickly and without hassle.

Date of experience: May 6, 2015

Thumbnail of user beatac
RU
1 review
0 helpful votes
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August 30th, 2014
Verified purchase

When I wore it in the party everyone loved it. I receive plenty of compliments from my friends. Now, I am deciding to buy some more matching stuff. What a lovely outfit it is! Awesome

Date of experience: August 27, 2014

Thumbnail of user clarar11
Singapore
2 reviews
0 helpful votes
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December 10th, 2014
Verified purchase

Been ordering from this site for 2 years now. Every year they come up with amazing collections. I usually take hours just browsing. It is always a pleasure shopping from this site. I recommend them.

Date of experience: December 10, 2014

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

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