• Bookmark

    TBdress

TBdress

Is this your business?

This company’s rating is currently unavailable.

Write a Review

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

322
See all photos
How would you rate TBdress?

Reviews (7,352)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user aval5
Singapore
1 review
0 helpful votes
  • Send Message
November 23rd, 2014
Verified purchase

TB Dress has given me the freedom to choose designer-wear that I couldn't even imagine before at such great prices! I hope the winter collection is made richer with fashionable scarves collection!

Date of experience: November 23, 2014

Thumbnail of user trentm10
GB
1 review
0 helpful votes
  • Send Message
December 10th, 2014
Verified purchase

Formals, semi-formals to crazy party wear, I get everything at TB Dress! I hate it when I have my eyes on one dress and the sizes are not available! Increase your stocks!

Date of experience: December 10, 2014

Thumbnail of user merlindac1
California
1 review
0 helpful votes
  • Send Message
December 17th, 2015
Verified purchase

I have been buying my favorite clothes here and I always get exactly what I ordered. Definitely recommend this website to everyone who likes to do shopping online.

Date of experience: December 13, 2015

Thumbnail of user reginac6
Spain
1 review
1 helpful vote
  • Send Message
July 28th, 2014

"I had this dress custom-made for two weddings I am attending in the coming months. It fits perfectly, and it is so well made. Unbelievable for the price!"

Date of experience: July 28, 2014

Thumbnail of user breed4
Australia
1 review
2 helpful votes
  • Send Message
September 28th, 2014

No dress, no response! Massive waste of money! Website now saying my order number doesn't exist and my password invalid. No return email after many sent emails. Scam!

Tip for consumers:
Never use this site!!!!

Date of experience: September 28, 2014

Thumbnail of user aaronl22
Aaron l.

Hi Christine,
This is tbdress service on sitejabber. Sincerely apologize for your unhappiness with this purchase. We will try our best to solve your problem. Please give me your order number or the registered email or your screenshots of your paypal paying so that i can check it for you. You can also write to to me here for details: service@tbdress or sns@tbdress.
Best regards!

Thumbnail of user kamac
1 review
0 helpful votes
  • Send Message
November 14th, 2014
Verified purchase

I bought from Tbdress.com several times, Very good package, condition well. And I'm very happy with my item. Arrived in time with safety. As shown in the picture.

Date of experience: November 14, 2014

Thumbnail of user lifemano
South Africa
1 review
0 helpful votes
  • Send Message
December 25th, 2015
Verified purchase

The shipping was superb and came on time, better than my last order from another online shopping site however the quality of the item was not as expected.

Shipping
Quality

Date of experience: December 21, 2015

Thumbnail of user maribelr2
California
1 review
0 helpful votes
  • Send Message
October 13th, 2015
Verified purchase

THere's is amazing! The most amazing part is there prices, finally a site where woman like me on a low budget can buy beautiful clothes! Thank u TBdress.

Date of experience: October 10, 2015

Thumbnail of user larryj23
Massachusetts
1 review
0 helpful votes
  • Send Message
January 21st, 2015
Verified purchase

I never had any complaint with TB Dress in over a year of shopping experience. The things I bought never tore or faded out. The quality deserves appreciation.

Date of experience: January 21, 2015

Thumbnail of user cjm7
Indiana
1 review
5 helpful votes
  • Send Message
January 19th, 2015

TBDress.com does not honor their return policy even if you try to conform to the rigid 15 day time frame. The formal dress I ordered arrived with the sleeves attached to the bodice of the dress with plastic snaps. I explained the problem to them and they replied that is how the dress is made. The sleeves were also 5 times too small for a US size 12 dress. I filed a PayPal dispute and TBdress offered to refund me $30.00 for a $193.00 purchase. Needless to say I didn't accept. Cannot donate the dress because no one else can wear it with the sleeves unattached to the dress. Ended up throwing it in the trash because it angered me each time I had to look at it. Customer Service jerks you around requesting photos of the damaged item and then reply they cannot see the photos. The photo below shows the unsewn seam. I placed a piece of white paper under the opening so you could see how big of a gap would have shown if I tried to wear the dress. Worst online company I have ever had to deal with. If TBDress wants to honor their return policy I will be happy to edit my review.

Edited to add on 4/5/15: As you can see below, I was instructed by TB Dress to contact them regarding their refusal to refund my purchase. I did as instructed and have not heard ONE word back from this company. Do not believe their offers to resolve issues. This is a bad company based in China that has no intent of honoring the policies or laws of other countries. If you care about quality and fair business practices, do not do business with TBDress.

Tip for consumers:
Do not spend a lot of money on TBDress because the quality and customer service is horrible!

Service
Value
Shipping
Returns
Quality

Date of experience: January 19, 2015

Thumbnail of user aaronl22
Aaron l.

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.

I am so sorry to hear that the dress you have received does not look the same as the picture on our website, could you please tell me your order No.? After you have sent me the order NO. Then I will send the pictures to your exclusive customer service representatives and let them solve your problem as soon as possible. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!

Thumbnail of user lindap239
Oregon
1 review
14 helpful votes
  • Send Message
December 12th, 2017

WARNING - You cannot return what you order - the fit for me was horrible and did not match the measurements on their site. One of the dresses was just odd, and nothing like the picture. DO NOT ORDER FROM THIS COMPANY.

Funny thing - their site has mostly 5 reviews - my guess is they delete the bad reviews.

Date of experience: December 9, 2017

Thumbnail of user aaronl22
Aaron l.

Hello, so sorry for the inconvenience but could you please send us your correct id so that we can help you as quick as possible? Thanks for your cooperation.
Tbdress

Thumbnail of user veronicam33
Italy
1 review
0 helpful votes
  • Send Message
November 21st, 2015
Verified purchase

I purchased several face of Tb Dress and I have always been happy. Nice quality and beautiful clothe. Also shipments are on the today I Made another order.

Service
Value
Shipping
Returns
Quality

Date of experience: November 18, 2015

Thumbnail of user libbyk2
GB
1 review
2 helpful votes
  • Send Message
September 28th, 2013

Anybody notice how most of the positive reviews on this site are almost identical and in some cases are exactly the same, read carefully most of the positive reviews sound like a sales pitch from the actual website, for instance ---

Reviewer named --- menu j. And Reviewer named khushi p. Both wrote the exact same positive 5 star review word for word. I am worried as I just ordered clothes and only now read these reviews. Fingers crossed I, although unlikely, fit their one size scheme. If all goes well I shall change my review, but these reviews have me worried.
This is their reviews below verbatim:

I was always nervous to shop from any online shopping store. Then my colleagues told me to browse through tbdress.com and asked me to check out the variety of dresses. When I checked the dresses available in different categories I was completely stunned. First I was feeling hesitated to shop from this web site. But after going through payment policies and other terms I felt secured. I must tell everyone reading this review that this site has got mind blowing dresses and that too in different ranges. Only with single click I bought the dress and whenever I wear this dress I received lot of greetings.

Date of experience: September 28, 2013

Thumbnail of user padmavathir
California
1 review
1 helpful vote
  • Send Message
July 21st, 2015
Verified purchase

Hi
I have ordered Groom Embrace Bride Wedding Decoration and wedding candle
Those were too good and looking pretty
I got these items for very good price
These two are perfect for home decoration
Everyone should order and enjoy their online shop
Tbdress is so flexible to shop online
Thank you

Tip for consumers:
tbdress is perfect site to order weeding dress and gifts
i have bought so many decorative items for my home
everything is good in quality and same like how it has shown in site
enjoy your shop in tbdress

Service
Value
Shipping
Returns
Quality

Date of experience: July 18, 2015

Thumbnail of user gloriav3
Florida
1 review
0 helpful votes
  • Send Message
December 3rd, 2015
Verified purchase

The variety is incredible, I'm happy with my choice although I'm not sure the size, I think if it does not help me solve usd. This dress is very elegant and with good finishes. Thank you.

Date of experience: November 29, 2015

Thumbnail of user bernicec8
Netherlands
1 review
1 helpful vote
  • Send Message
July 24th, 2014

Tbdress has great options and nice style! I received my order in a reasonable amount of time. I haven't had any problems with them. This is a great place to order online or in the store!

Date of experience: July 24, 2014

Thumbnail of user teresal9
New York
1 review
0 helpful votes
  • Send Message
August 20th, 2014
Verified purchase

I ordered a perfect sandals for me by using the customize option available in the website. I also ordered one more pair of sandals and gifted it to my friend. A nice shopping experience with tbdress!

Date of experience: August 20, 2014

Thumbnail of user gracel50
Singapore
1 review
0 helpful votes
  • Send Message
May 1st, 2017
Verified purchase

No hassle process.
However, can try to customise the length of gown
As an Asian, we are not tall. It will save material and effort to alter if there is alternative selection of length of gown.

Date of experience: April 28, 2017

Thumbnail of user crystalh19
New York
1 review
0 helpful votes
  • Send Message
October 5th, 2015
Verified purchase

I'm in love with this website, it's made for me I love all the items if only I can get them all. It just keeps getting better n better. I Will definitely be shopping here again

Date of experience: October 2, 2015

Thumbnail of user mariad153
California
1 review
13 helpful votes
  • Send Message
December 15th, 2017

I would not order from these guys... they are not sending my products I ordered for Christmas and nobody is getting back to me. Email kicks back when I send. I think it's a fraud site!

Date of experience: December 12, 2017

Thumbnail of user aaronl22
Aaron l.

Hello,
I've checked that your parcel has been delivered and now have you got them? Please be so kindly understand that sometimes the shipping information updates slowly if you haven't received the parcel, you can wait 3 days or so or come to the local post office to check. Thank you.
Tbdress

Thumbnail of user tangiec
Alabama
1 review
0 helpful votes
  • Send Message
January 25th, 2016
Verified purchase

I ordered this dress not sure how it would fit but when I received it I was very pleased with it. Now all my friends are asking me for the website. I will be ordering more

Date of experience: January 22, 2016

Thumbnail of user phuongn2
Florida
1 review
1 helpful vote
  • Send Message
October 30th, 2015
Verified purchase

Most of the items material are decent but the descriptions are a bit off. It's either too short or too fitted in chest area. Couple items also isn't cut straight along the hem and is lopsided.

Date of experience: October 27, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user tangap
South Carolina
1 review
10 helpful votes
  • Send Message
March 24th, 2016
Verified purchase

I am having a horrible experience with this order! I ordered this dress back on February 20,2016... I have sent several emails and no one has responded back to me! My address is 1900 Boling Rd Ext Apt 27-F Taylor's SC ******* in Greenville County in the United States my number is *******805! This order is time sensitive PLEASE FIX WHAT WENT WRONG WITH MY ORDER.

Date of experience: March 21, 2016

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me the ID so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user hildar1
Texas
1 review
0 helpful votes
  • Send Message
December 28th, 2014

I love your website and I bought the dress for my sister. Thank you very much for your help and we are so happy that we can get the dress on time. Besides, the shipping cost is really cheap.

Service
Shipping
Quality

Date of experience: December 28, 2014

Thumbnail of user jennyf17
California
1 review
3 helpful votes
  • Send Message
August 20th, 2014

THIS SITE IS TRULY HORRIBLE AND RIPS YOU OFF! I WILL NEVER EVER ORDER FROM HERE AGAIN! AND RIGHT NOW I AM SPREADING THE WORD TO ALL THE PEOPLE I KNOW! I ORDERED A CUSTOMIZED BRIDESMAID DRESS FOR A FRIEND'S WEDDING. GOT THE DRESS ALL WRONG! EMAILED THEM WHICH TOOK THEM DAYS TO REPLY AND ONLY TO BE TOLD THAT THEY WILL GIVE ME A $10 DISCOUNT ON MY NEXT ORDER. LIKE SERIOUSLY? WHO THE HELL WOULD ORDER AGAIN IF YOU WERE NOT SATISFIED THE FIRST PLACE? NOT ONLY THAT, THEY TOLD ME THAT I SHOULD BE HAPPY CAUSE I AM THE UNIQUE BRIDESMAID FOR I HAVE A DIFFERENT STYLE/COLOR OF THE DRESS AMONGST THE OTHER BRIDESMAID YOU ALSO ORDERED FROM THEM. WTF! I AM NOT THE BRIDE SO I DONT NEED TO STAND OUT! I AM TRULY DISAPPOINTED! AND IF THEY DONT DO SOMETHING ABOUT THIS, I WILL SURE DO! ENOUGH WITH YOUR SCAMS AND RIPPING OFF PEOPLE'S MONEY! IF THERE WAS AN OPTION TO GIVE THIS SITE A "NO STAR", WILL SURELY DO!

Date of experience: August 20, 2014

Thumbnail of user aaronl22
Aaron l.

Hi jenny,
This is tbdress service on sitejabber. I have received your message. I'm so sorry for the problems you have met. Can you please give me your order number so that i can get to know the details of your order. You can also write me here: sns@tbdress.com
Looking forward to hear from you.
Regards,
Tbdress service.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TBdress?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business