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    TBdress

TBdress

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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (7,352)

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customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user marielr2
California
1 review
0 helpful votes
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December 26th, 2015
Verified purchase

I bought the white floral print dress in a Large size. I received it in a reasonable amount of time. The fit was perfect and true to its sizing. All I can say is that I am a very satisfied customer!

Date of experience: December 23, 2015

Thumbnail of user ld30
Illinois
1 review
0 helpful votes
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February 7th, 2014

Ordered and paid on Jan. 18 2014 for a pair of pants and still don't have them. I also emailed them four times with no response. I will be reporting them

Date of experience: February 7, 2014

Thumbnail of user aaronl22
Aaron l.

Hey dear,

Firstly thnks for shopping with tbdress, which has been honestly doing business for years. Past 2 weeks are our biggest holiday, therefore tbdress apologize for postpone of your shipping. Please rest assured that you will receive you items. Here I'd like to refer you to tbdress customer service here: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.

P.S.: you may personally contact me: sns@tbdress.com
Kinds and regards
Tbdress service team

Thumbnail of user jeorgek
California
1 review
2 helpful votes
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February 16th, 2015
Verified purchase

I have absolutely no complains with this website. I have been buying from them for a long time and they have constantly made me happy by delivering exactly what they promise.

Date of experience: February 13, 2015

Thumbnail of user bp505
North Carolina
1 review
1 helpful vote
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November 25th, 2020

I will never order from this company again, I ordered a dress a color Red Orange & they sent the wrong color Bright Orange and when I ask to return the garment they told me basically NO & they do not have a return address for me to return the item...

Date of experience: November 25, 2020

Thumbnail of user elizam5
1 review
0 helpful votes
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March 23rd, 2015

Yesterday I have achieved a grand experience of shopping at tbdress.com. I had no idea about the large variety of it before shopping here. Especially, the wedding collection is just awesome.

Date of experience: March 20, 2015

Thumbnail of user antoniop28
New York
1 review
0 helpful votes
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January 29th, 2016
Verified purchase

My shopping experience was phenomenal. The site is very user friendly. I purchased two pants previously and they fit nicely. I love shopping at TBDress. I actually doing additional shopping today.

Date of experience: January 26, 2016

Thumbnail of user alicea130
North Carolina
1 review
1 helpful vote
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March 26th, 2020

I would not recommend, ordering anything, take to long to receive your shipment. And you can not track it nor anyone answers telephone. They will NOT get me to order again

Date of experience: March 26, 2020

Thumbnail of user devond1
California
1 review
0 helpful votes
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March 16th, 2015

If you want to buy casual floral frock for women, then tbdress is the perfect choice. You can browse this site to get a good idea about the latest tbdress collection.

Date of experience: March 13, 2015

Thumbnail of user hoper8
Georgia
1 review
0 helpful votes
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January 5th, 2016
Verified purchase

TBdress had soooo many different styles and I love almost everything on their site! I would own it all if I could but I cant... so I own what I could lol

I LOVEEEEEEE TBdress.com... & so does my boyfriend lol

Date of experience: January 2, 2016

Thumbnail of user denisp29
GB
1 review
0 helpful votes
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November 13th, 2015
Verified purchase

SEARCHED for this stylish shoe for 2years Easily the most stylish shoe ive seen. Nothing like it on the English market. You would sell millions more shoes of all styles if you added DARK NAVY colour along with your black and brown, especially this style. Distinct shortage of DARK navy in Britain.

Date of experience: November 10, 2015

Thumbnail of user lindac125
Texas
1 review
6 helpful votes
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September 13th, 2015

This is a company in a foreign country. Order at your own risk because unless you order something that fits and that you end up liking, trying to return it will not turn out well. Their end of the email chain I have going with them is in broken English and solves nothing. I carefully read the return policy before ordering & knew that I would have to pay return shipping. What is NOT stated in the return policy is that they consider everything "custom" (? Even though you are ordering a size and do not send in your measurements...) and so if it doesn't fit, which it probably won't because their sizes are not true, then when you try to return it - SURPRISE! You are told that they will refund only 60% of value. So adding in almost $24 to ship back it basically ended up costing me about $70 to try on a dress. Also, they have you pay them through Paypal so you can't cancel the payment although I will be trying to dispute. TBDress gets an "F" on BBB and there is a dedicated Facebook page called TBDress Fail.

Date of experience: September 10, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user candicef1
India
1 review
1 helpful vote
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July 27th, 2014

"Fast shipping, good and quality products, helpful costumer service. I would not hesitate to use this company again and would recommend them to my friends without any hesitation. Thanks tbdress."

Date of experience: July 27, 2014

Thumbnail of user minhtrit
Massachusetts
1 review
0 helpful votes
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July 2nd, 2015
Verified purchase

Having placed several orders from TBdress, I am always happy with all the products and the timing of delivering (sooner than expected). Thanks TBdress

Date of experience: June 29, 2015

Thumbnail of user helenab7
Florida
1 review
0 helpful votes
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January 16th, 2016
Verified purchase

Just found you am buying tonight for a wedding in March of my neice. So happy to be able to buy a beautiful dress especially at such a wonderful price.

Date of experience: January 12, 2016

Thumbnail of user lisaa74
GB
1 review
27 helpful votes
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May 9th, 2015

I had no idea how this would look on me, but decided to give it a try because I loved the idea of the jumpsuit for a music festival I was attending and I wanted something other than the traditional maxi dress/skirt look. I basically crossed my fingers and hoped that it would it would look good when it came. The colors are a lot more vibrant than they look in the photos online, but not overwhelmingly so. I was most concerned about the fit. I'm not a really tall person (5'4) so I didn't want to look stumpy in this jumpsuit because of the flared legs. Now, I have to admit that I couldn't resist doing MC Hammers dance when I tried this on. But the fit was surprisingly very flattering. If you were to hold out the access material the pant legs flare quite a bit, but the way it is designed the fabric flows nicely and prevents it from looking clown like. The top portion of the jumpsuit has a good way of "keeping things in" and because its tight fitting almost acts like a piece of shape wear, which I loved. I wore this casually, but I did try it on a few different ways and it could easily be day or night wear depending on your shoes and or accessories. Just loved it period

Date of experience: May 6, 2015

Thumbnail of user marys188
California
1 review
0 helpful votes
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May 9th, 2015

As a plus-size, I was concerned this clothing line would fit small - it LOOKS small from all the pix. But I have been looking for a dark brown waterfall cardigan for a while, so I took a chance (a real chance, as this is not inexpensive even with free shipping!). Well, it took quite a long time to arrive, but when it did, I was amazed - the XL is actually on the big side. I would probably get L next time. But wow, the colour is a rich, super-dark brown and the feel of the fabric is soft and luxurious. I was also concerned that the ribbing might make it tight or uncomfortable in the arms or sides - not at all. It pulls on soft and stretchy, and the drape is feminine and pretty. My only complaint is that it's rather heavy. I would prefer a lightweight cardigan top as I tend to feel warm easily, but I cannot say no to this gorgeous number, even though it will be too hot to wear where I planned. Wish it came in dark green, that is also hard to find. I will be buying more from this company for certain!

Date of experience: May 6, 2015

Thumbnail of user mihaelaa
GB
1 review
1 helpful vote
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March 19th, 2016
Verified purchase

Well I bought some shoes from TBDRESS I though the size would be great but it was a little too big none of your foult I kept them and it's all fine. However what I dont really like is the time to get it shipped in to the UK and then another payment I have to make to HR because the product is been bought from another country. Overall all good.

Service
Value
Shipping
Returns
Quality

Date of experience: March 16, 2016

Thumbnail of user roxyf
California
1 review
1 helpful vote
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January 10th, 2014

I give them NO STARS! Poor quality and overpriced... quality of their products not even close as advertised. I thought I was getting a good deal but once I received my items I realized it was NOT worth it. I bought 2 pairs of boots both were the wrong size, not even worth returning them. I WILL NOT SHOP FROM THEIR WEBSITE AGAIN!

Date of experience: January 10, 2014

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thnks for your shopping with tbdress. I am so sad to hear your experience, would you please let me know your order number so that I could know your situation. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.

Kinds and regards
Tbdress service team

Thumbnail of user evelyna3
Indiana
1 review
2 helpful votes
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November 18th, 2013

Do NOT order from this website took 4 more or more and when finally I received this item I got something completely different I emailed them and they told me to take pics of the item which I did and at the end they told me is Being too long. They are the one they took long now is nothing I can do do not order

Date of experience: November 18, 2013

Thumbnail of user bonniet15
Japan
1 review
0 helpful votes
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December 16th, 2014
Verified purchase

Received my dress today and I am absolutely delighted with the dress :D , the fabric is excellent, I also purchased my bridesmaid dresses from TBdress too a few months ago and they are gorgeous, and all only took a couple of weeks to arrive, thank you soooo much TBdress, I will definitely recommend you to friends :)

Date of experience: December 16, 2014

Thumbnail of user ianthew
Michigan
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

Cheaply made! My daughter received her maid of honor dress. We now are out two dresses from Tbdress! Neither one were acceptable. The first dress came to me completely wrong, as a different dress, horrible and cheap! The back of dress with lace was cut with scissors and no finished work. Does not close. The second dress we received yesterday and it is also completely wrong! The lace on the dress looks to be glued on with a film on it the dress we ordered was beautiful intricate lace detail sewn onto the dress. It is so unbelievable that tbdress would expect to get away with such a hideously made dress. Don't expect a refund from them ever! They do not honor refunds for any reason. They can make a dress completely wrong and different from the one you ordered and they don't care, now they have your money, that is what China does to people! They have no morals no concern for anybody only money. They are scammers to say the very least! DO NOT TRUST TBDRESS! I WAS WARNED BY MANY NOT TO TRUST CHINA

Tip for consumers:
The only thing helpful to know is do not trust anything that is made from tbdress

Products used:
Dresses

Date of experience: November 18, 2021

Thumbnail of user annaf13
Canada
2 reviews
3 helpful votes
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May 24th, 2014

I ordered an evening dress on March 27,2014 for a wedding which is tomorrow May 24. On April 8 I received an email saying it was shipped and according to their website the shipping time was 2 to 8 days. Up to this day which is May 24,2014, I still have not received the dress I contacted them so many times and tied to catch them on their live chat the response I got was "we r really busy, will get back to u shortly""! I tried to call no one answered the phone. I called my local post in Canada they say the info regarding the tracking # was not updated and the company should contact the courier. I contacted the TBdress again and I d been sent the same info saying it was shipped and I have to be patient. Anyway I finally emailed them saying I want my money back as the wedding is on tomorrow (May 24,2014)and I do not need that dress anymore and I had to purchased another dress. The response was the carrier had some problem and could not shipped my dress right away and I have to wait a little more!

NOT a reliable website and very BAD Customer Service.
I DO NOT RECOMMEND them to anyone. I am so frustrated and I spent a lot of money.

There is another website called www.JJhouse.com which my sister got her dress from them. Very good quality and excellent customer service.

P. S if you try to leave bad review on TBdress website is does not show up!

Date of experience: May 24, 2014

Thumbnail of user mandys7
GB
2 reviews
2 helpful votes
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November 21st, 2014
Verified purchase

I love my one-shoulder sexy dress because it fits perfectly and it is pretty. The prom dress is a little simple but so elegant for me. I will recommend this website to my friends!

Date of experience: November 21, 2014

Thumbnail of user ousmanet
Maryland
1 review
0 helpful votes
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January 1st, 2017
Verified purchase

Good to shop, is a friendly site, excellent service, their stuff is good, when ever I put it on friends compliment.and I will refer a lot of friends, am so certified with the product...

Date of experience: December 29, 2016

Thumbnail of user vivekkumarg
India
1 review
0 helpful votes
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January 2nd, 2016
Verified purchase

Hi all, Seriously I have never seen these type of item in a such an amazing price with facilities. Well I will say I am really surprised with these types of deals. Wonderful experience...

Date of experience: December 29, 2015

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

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