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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Sizes NOT as listed and will not refund my money! I've been back and forth with them and they refuse to do anything to help. 15% refund is not good enough whatsoever!
Date of experience: June 17, 2019
I think it suited for plus size women and it is not cheap looking. I look forward to ordering. I would like to have my twenty percent applied to my first order
Date of experience: May 28, 2017
This is the first time that I have ordered from this company. The quality of everything I purchased was remarkable. The prices were outstanding. I will definitely be ordering from them again.
Date of experience: December 4, 2018
I have been shopping around for this kind of dress but disappointed. I get on TBdress and found the right colour, right size and right design that I wanted.
Date of experience: December 22, 2015
So nice flat sandals and I choose a pink one pair of sandals with not much money.The shipping time was too long. Fortunately, I was well-content with my sandals.
Date of experience: August 19, 2014
You can never find a better company! Their product quality is fantastic! Their cost and sales are phenomenal, and their customer service can not be beaten!
Date of experience: April 24, 2015
I received many compliments from the blazer I bought here and I want to thank this store for the amazing service. The blazer matches most of my office wear.
Date of experience: April 23, 2015
I bought a dress for my sister... the dress is so beautiful. She loves it and feels amazing with it. The dress has the suitable size, Thank you TBdress.
Date of experience: November 4, 2014
Just received the dress this morning, tried it on and it fit LIKE A GLOVE! The dress I ordered was in black and it still looked exactly like the pic and with the steal of a price, I will be doing all of my dress shopping here:-)
Date of experience: November 25, 2014
Thank you very much for this wonderful dress - this is my friend's wedding dress and she is super happy :)) ). The veil was absolutely stunning too- good catch thank you
Date of experience: January 20, 2016
I'm not quite sure yet this is my first time ordering from your site but I'm excited to see if what I ordered fits and if it's quality if so I'll be ordering again
Date of experience: July 3, 2016
This place sucks on returns i never got my stuff and they will not give me my money back keep telling me they know i got it dhl delivered it and i do not have the items at all
Date of experience: July 9, 2020
I am trying to buy my bridesmaid shoes and dresses from this website and it is so easy to navigate and make my purchases. I love the layout of the website and the color options are fantastic as well!
Date of experience: August 25, 2015
We are so happy with our dresses from tbdress. We have ordered both embroidered and flower printed designs, and both are great. We are looking forward to getting more from them in the future.
Date of experience: May 5, 2015
I love my dress, it comes faster than i expected and its just like the picture, the color is great and the material quality is excellent, i recommended this site for all my friends.
Date of experience: August 28, 2014
I receive my knitwear yesterday. Very nice fabric and the inside material really smooth and soft. Very warm, for all day long. I choose the apricot color and it the same as the picture.
Date of experience: October 29, 2014
I like the website very much.
For the do all the things as they promised.
I got the change when my dress was short on the way.
I will buy more things from them
Date of experience: November 13, 2014
I made my entire life mistake when I decided to purchase a dress from TB Dress. Their service is terrible.
It took 12 days for delivery although it's by Aramex. Wher I recieved the item I found its color is different, finishing is very bad, I decided to return and refund immediately as per their announced policy, which is another jock,,, they are simply liars, they don't return, the agent in the customer service who claimed she is professional started to ask: why,,, send photos, and she asked me to keep it, she was pegging me to keep it, and not to return, I insisted on return and refund as per policy. I returned it as per the address she gave, the parcel is still in the UPS office there and she refused to receive, she just disappeared, no replies to my e mail. Until now I don't know what to do, sorry for making my story long, but these people are totally u professionals and they claim what they really don't do.
Never be victimized by them. For sake of you, stay away from these jerks.
Tip for consumers:
Be careful ,you are about to lose your money , like I did,,,
Date of experience: December 12, 2014
I fell in love with this dress at my first sight!
It is so elegant and looks very beautiful on me!
I can't tell you how much I love it!
Thank you very much!
Date of experience: December 30, 2014
I thought the dresses on TB dress would be costly but I got huge discounts. I thought maybe the pieces are defective therefore cheap but the quality is in sync with the original price.
Date of experience: February 4, 2015
I have purchased Plain Sleeveless Round Neck Women's Vintage Dress from this site, cloth quality is really good, it fits very well on me, feeling happy. Would recommend to buy dresses from this site.
Date of experience: September 29, 2015
I received the orders, I really like it too much and I'm very interested with their products
They have a good and fast service and replying
I read a lot about their company that they say negative reviews
But for me I'm very happy, the products are like a picture and high quality
Also my friends ask me from where I got these items
And they are very exciting to order from this website
I'll not stop ordering from this website
I recommend who's like to shop online to order from Tbdress
Date of experience: September 28, 2015
I got my dress today, I must give you a good smile. Fast delivery, good customer service and the quality of the dress is good I love tbdress I will recommend your site to my friends.
Date of experience: July 17, 2014
Very poor customer service. I bought a dress over a month in advance for an event, and it should have arrived within 2 weeks. It was taking exceedingly long for the dress to ship, and I needed to reach out to them. When I asked what was taking so long, they said it was out of stock and the factory was preparing it. They did not feel the need to tell me this themselves, but instead waited for me to ask about it. The lady said it was packed and would ship soon, but three days later and it had yet to ship. She should have upgraded shipping speed free of charge but instead kept saying sorry and doing nothing. When I asked about upgrading shipping speed free of charge on the live chat they said they couldn't do that because it had apparently already shipped. When I asked them to send the another of the same dress in the faster speed, they said that was not possible. When I expressed my disappointment in the situation, they only offered me 4 USD as compensation. This business does not know how to prevent and then handle mistakes. Very poor experience.
EDIT: They have emailed me with no other help other than the tracking number (which I had already). They asked me to change the rating to 4 or 5 stars, even while doing literally nothing to help or compensate me. If I could, I'd change the rating to 0 stars.
Date of experience: August 1, 2015
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
Thanks for your quickly processing, the design is so good it is the same as your website showed, I really love my wedding dress, especially for the neckline, it is just fine for me. Thank TBdress.
Date of experience: November 4, 2014
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
I'm sorry that you had an unpleasant shopping experience on our website. We return to our customers as announced policy on our website. Could you please tell me your order number and the person's name who provide service for you? We will contact you with your order number and solve your problems as soon as possible. Also, We will punish the person who go against our announced policy to Provide service for you.
Thanks for pointing out our problems!
Best regards!