• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user maem15
1 review
0 helpful votes
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February 18th, 2021

I purchased what is possibly my favorite article of clothing from TBDress and while I was concerned it would be lower quality due to the low price, it has held up wonderfully. Took slightly longer to arrive than expected, but that could be attributed to the postal companies handling it.

Tip for consumers:
If you order with time to spare and make sure the size equates to yours, you'll love it.

Thumbnail of user camillam5
1 review
0 helpful votes
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January 3rd, 2016
Verified purchase

I ordered this beautiful dress from TBDress. It really flows when you walk and the long train makes it look like something out of a fairytale. I sometimes use a sequin belt in my waist to give it that 1970’s Oscar look. Highly recommended! TBDress did a wonderful job and I am so happy with my dress! My only complaint is that the inner lining is column shaped and therefore somewhat restricting. However, I have ordered many dresses after this one, and all of them have been beautiful and superb.

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Value
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Thumbnail of user annl503
1 review
0 helpful votes
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July 6th, 2021
Verified purchase

I ordered a dress and some accessories 2 months ago and I contacted tbdress and waited patiently for my items. They proceeded to ignore my email for the first several times and recently they responded after I threatened to write a negative review on all platforms. Still have NOT gotten my accessories. I did finally receive my dress a month and a half later. It was a 2/10. Definitely true that the material is cheap and NOT what it looks like in photos. Unfortunately, I will just be finding a different dress, as it's not what I expected and was reading mixed reviews upon many sites. It's true that they paid a lot of people to write falsely positive reviews which impacted their "high" rating. But clearly, there are TONS of people with negative thoughts and experience with this website. Will NOT purchase from them again.

Tip for consumers:
do NOT use. waste of money and time

Products used:
earrings

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Value
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Returns
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Thumbnail of user auroraa1
1 review
1 helpful vote
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November 21st, 2014

I ordered a dress Monday night and it was at my door Wednesday afternoon. Very fast delivery especially good considering that postage is free. My dress looked exactly like the picture. Will definitely be shopping there again!

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Value
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Thumbnail of user faya6
1 review
0 helpful votes
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December 21st, 2013

If i am to recommend tbdress.com i will do so mostly because of their prices. Tbdress offers its clients some of the best discounts available online. I bought a black leather purse at an usually low price! They get paid via paypal.

Thumbnail of user malecab
2 reviews
2 helpful votes
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September 1st, 2019

Every piece of clothing I've ordered was very small! These clothes is not cheap but for me to have to continue giving everything away because I can't fit it is what's expensive! No not anymore I'll never order from u guys again

Thumbnail of user robynb16
1 review
0 helpful votes
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November 10th, 2015

Wonderful website! Dresses available in so many colors and sizes. My daughter needed a certain size and this site was perfect. They offer all sizes from small to large women. We will definitely be back!

Thumbnail of user angelaa32
1 review
0 helpful votes
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April 29th, 2015

Great idea to have a site that sells, fun, trendy women and men stuff. Everyone spends so many hours of their day working, why not make it fun? I was very pleased with the items I ordered and will certainly check back for new products!

Thumbnail of user ashleyw67
1 review
0 helpful votes
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December 25th, 2015
Verified purchase

- easy to navigate
- custom fit option came with helpful information on how to find my measurements correctly
- nice dress designs
- no negative reviews in comments section
- good deals on dresses
- honest and clear website design

Thumbnail of user cassiev1
1 review
0 helpful votes
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August 22nd, 2014
Verified purchase

I am thrilled... Placed order for this spectacular gown! As a Wedding Consultant, I highly recommend Dress! I had several questions, and their customer service rep. Was very quick to return the answer that I needed... Thank you TBDress! Much Happiness

Thumbnail of user kasiad
1 review
12 helpful votes
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September 26th, 2015

It took them over 6 weeks to sent me ugly, non linen, completely different dress then on their pictures. I would send this $#*! back but only if they pay for shipment... no one would wear this anyway, not here! Be ashamed.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user katej12
1 review
0 helpful votes
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December 8th, 2014
Verified purchase

TB Dress is my favorite place for shoes! Everywhere else they are all the same but here, I get to buy unique yet comfortable and affordable shoes! If only being a member was easier things would have been more convenient.

Thumbnail of user ymr
1 review
2 helpful votes
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November 27th, 2014
Verified purchase

Wearing this amazing dress I felt not only admired, but more than sure a glorious appearance which can conquer any man’s heart. Its delightful ruffled and tiered elements are the most powerful weapons of this dress.

Thumbnail of user queenam
1 review
1 helpful vote
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August 11th, 2014

Ordered last minute for my daughters viking day and kept our fingers crossed it would arrive in time. Didn't need to worry as item arrived 5 days later. Superb quality, speedy delivery, would definately use again

Thumbnail of user camilleh11
1 review
1 helpful vote
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July 31st, 2014

Extremely easy site to order from and used paypal. Ordered monday evening arrived the following wednesday morning! Great quality for the super price. Really helped with a last minute school fancy dress problem.

Thumbnail of user am5984
1 review
0 helpful votes
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January 30th, 2016
Verified purchase

I have enjoyed shopping this site more than once. The deals are really great! Sometimes the shipping takes a little while, but you always get your order. It also depends on where the item is coming from

Thumbnail of user lorraineh6
2 reviews
2 helpful votes
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December 5th, 2014
Verified purchase

Five-star for TBdress. They have not only given me the best product but also made me feel like a princess during the whole process. I will definitely buy another beautiful dress from your this website soon.

Thumbnail of user bjeana
1 review
1 helpful vote
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October 25th, 2015
Verified purchase

Items received were awesome. Shoes are great! Customer service are pretty good in dealing with your questions. Just one thumbs down though, shipping time is kinda' longer. You gonna need a lot of patience. But overall, the store is dependable. 'will buy again soon.

Thumbnail of user jacquies
1 review
6 helpful votes
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July 28th, 2015

Where is my stuff...? I ordered and paid for two day dresses four weeks ago and still nothing, Can't check status because the tracking doesn't work. Having read these shocking reviews about TBDress I'm surprised that you're still in business rather than being sued for fraud...!

Tip for consumers:
Be careful, be very careful of TBDress. Read all reviews before parting with any money!!

Service
Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Jacquie S.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that you had an unpleasant experience with us and extend our sincere apologies.

We have sent you an email with top solution to your registered email address. Please have a check and give us a confirmation back and we will try our best to help you out.

Tbdress service team

Thumbnail of user karenb1850
1 review
19 helpful votes
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October 5th, 2020

Shoes are very cheaply made and didn't even come with laces. Shoes like this in the US might be $5, but these were $45. I would expect real soles, not something similar to foam for that price. I emailed requesting info to return and haven't received a response (it's been 5 days). Guess I'll be disputing with Visa. The shirts were poor quality as well. I didn't even take them out of the bag because they looked so cheap.

Thumbnail of user mm100
1 review
0 helpful votes
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October 6th, 2014

OK after reading these reviews I'm worried about my order! I placed an order at the end of September hoping it gets here before Halloween as it's part of my costume. I still do not have confirmation of shipping. Has anyone confirmed this is a scam? Did you get your money back? And what about all the follow-ups I've seen TB Dress post below, did anyone receive compensation?
Thanks!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear, customer,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress. Com. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service

Thumbnail of user delr2
1 review
2 helpful votes
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June 29th, 2014

I ordered a custom sized wedding dress which arrived and was 4 cm too small across the hips - needless to say I can't fit into it and TB Dress will not exchange or refund even thought it's their error. Best they'll offer after many emails back and forth is $35 credit towards another dress. Very very disappointing!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Del R.
Sincerely apologize for your unhappiness with this purchase. Tbdress has been paying more and more attention on consumers' feedback. Hopefully tbdress would be your better service in possible future.
Sincerely and regards
TBdress service

Thumbnail of user sarahl134
1 review
0 helpful votes
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January 7th, 2016
Verified purchase

I own multiple dresses from this site that are so beautiful and if such great quality, people hardly believe me when I tell them how much I paid! The shipping is relatively fast, considering it comes from overseas- I have waited much linger for items from other companies in the past. If you have any questions or problems, they get back to you pretty quickly as well, usually within a business day.

Thumbnail of user gregb36
1 review
2 helpful votes
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August 12th, 2014

What a SCAM! It's obvious the TBdress stacks these reviews with 5*'s. None of the reviews that have 5 stars make any sense. They are a dress factory in China. Nothing arrives from them in "3 days" etc. They are terrible at responding to email's about orders. After realizing their crazy "processing" (12-18 days) and long shipping times (did I mention they are in China?), I have been attempting to cancel my order, with no response over several days. Guess what? They start deducting from your refund from the moment the order is "paid", which is the same as when the order is placed. At best, you will get 60% of your money back after cancelling. It gets lower each day, which I guess is why they delay confirming your cancellation request.
I'm out $200. Awesome!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hi Greg,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress.com, which has been doing online business for years, without scam, spam. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service

Thumbnail of user juanitac4
1 review
0 helpful votes
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August 27th, 2015
Verified purchase

I purchased a vintage red halter dress with white polka dots. It was a very good price, came in time to wear for my friends wedding, & I got complimented the whole night! Definitely going to buy from tbdress.com again!

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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