TBdress

I have order dresses from TB Dresses only to find that Im still waiting on a order from May. After sending emails back & forwards I receive this email in response:

To: *******@hotmail.com
From: *******@newsletter.cardletter.com
Subject: Be aware! I'm boy killer
Date: Wed, 16 Jul 2014 03:26:57 +0800

Dress up! Making people like you
Please add TBdress Email to your email address book.
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How very unprofessional of this company. I have now reported this to the police.

I am left tracking the items that I have paid for. The customer service staff are rude

Good quality of clothes with cheap price.
I was buying the dress and when the dress comes up, it's just the same as the display on the site with the best quality material.
This store was giving me great experience of shopping. They have an updated collection, never been so oldish in this store. The customer support service was very nice and very responsive. Fast in delivery.

I recommend this store to my bestfriend and she was satisfied too.

Most of these reviews must be fake, some are the same with different users! Bad knock-off and horrible customer service. See http://www.complaintsboard.com/complaints/tbdress-california-c*******.html or www.bbb.org. When I received the dress I thought "Ok, so it's not the best knock-off, but I'll just return it." I'd send an email and wait 24 hours to receive a response that did not have anything to do with the email sent. It's like whomever responds copies and pastes a template without reading the email. I discourage anyone from ordering through the site. If you are going to purchase a knock-off (which I occasionally do) order through Ebay.

I need to know when I am getting the dress that I ordered! The website says that once the item has been purchased it goes into processing and then it is shipped. The website specifically states that processing takes 7 to 9 calendar days and that shipping takes 2 to 5 calendar days. When I received the confirmation email for my order, it said that when it was out of processing they would send me an email with a tracking number so I can make sure that it is on its way. It has now been 16 calendar days and I have not received an email with a tracking number. I have sent numerous emails to the customer service people and I have received ZERO response from anyone! This is ridiculous. If I had known that this was a company that treated it's customers so badly, I never would have purchased anything from them. I will never do so again and I will tell everyone else I know not to either.

Ordered this dress for a friends wedding (I was matron of honour), there were 4 adult bridesmaid in total and we each had the same dress. Although we were all different shapes and sizes the dresses looked amazing. I ordered a standard size which meant I had to take the dress to the tailors to be shortened, also as I have a large bust and small waist I needed some adjustments to the top, although this was my fault I should have paid for a custom made dress. The tailor was very impressed with the quality of the dress and said it was much better made than some high end high street shops. I was so impressed with the quality of the dresses and speed of delivery, I recently ordered flower girl, junior and my bridesmaid dress for my sisters wedding as well.

At first when I received the dress, I was a bit disappointed that it was a flannel material and I thought it was cotton as stated on the website. But after my daughter wore it, it looked gorgeous! For $25, I can't complain. We are very happy with it!

I ordered 4 dresses and 2 were damaged beyond repair. (quality on all of them are subpar) I sent pictures to TB Dress asking for a refund. They told me I have to pay for the return shipment. I told them I don't think I have to pay for the shipment when products are damaged, but they kept on telling me I had to. I gave up after emailing back and forth for 4 times. I told them I don't need the money back but I will write reviews how they handled the issue. Trust me, don't buy from them. You will regret it.

I otdered 7 mens items beginning of this month, 6 items were sent in three deliveries, one came today on 30-12-15; still one item outstanding! Very very cheap quality and sizes are wrong: men's large size fits a 10 year old and men's small size fits a six year old boy! I will never wear something of this degraded quality even if the sizes were correct! Very disappointed! Even their website doesnt work properly, they dont respond to your email either, its not letting me post my review!