• Bookmark

    TBdress

TBdress

Is this your business?

This company’s rating is currently unavailable.

Write a Review

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

322
See all photos
How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
See positive reviews
Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
See critical reviews

Reviews (7,352)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user wendyh33
GB
1 review
1 helpful vote
  • Send Message
December 22nd, 2014

The dress has a lot of advantages, simple but unique design, convenient wearing, gorgeous appearance, etc. Moreover, the fabric is of superior quality. Thank you so much for sending me such an amazing dress.

Service
Value
Shipping
Returns
Quality

Date of experience: December 22, 2014

Thumbnail of user camillam5
Norway
1 review
0 helpful votes
  • Send Message
January 3rd, 2016
Verified purchase

I ordered this beautiful dress from TBDress. It really flows when you walk and the long train makes it look like something out of a fairytale. I sometimes use a sequin belt in my waist to give it that 1970’s Oscar look. Highly recommended! TBDress did a wonderful job and I am so happy with my dress! My only complaint is that the inner lining is column shaped and therefore somewhat restricting. However, I have ordered many dresses after this one, and all of them have been beautiful and superb.

Service
Value
Shipping
Returns
Quality

Date of experience: December 31, 2015

Thumbnail of user tabithan
Michigan
1 review
1 helpful vote
  • Send Message
December 7th, 2015
Verified purchase

The dress is made beautifully. The material is very nice and has a nice stretch to it. It runs a bit big, so if you are in between then I would go with the smaller size. Lots of compliments on the dress, very happy will be ordering in other colors. Shipping was a little slow but that is expected at this time of year.

Service
Value
Shipping
Quality

Date of experience: December 4, 2015

Thumbnail of user deeannp
Ohio
1 review
3 helpful votes
  • Send Message
September 28th, 2014

I ordered a dress for my daughter. The dress in the picture was cute and well made. However, the dress we received was not at all like the picture. The skirt instead of sequins has white glitter glue dots all over it. I have attached pictures. Do not have enough time to order another or money to get one. I will never order from this site again. Picture in red is what we got, and the picture in pink is what they advertised.

Tip for consumers:
Do not buy from here!!!!!

Date of experience: September 28, 2014

Thumbnail of user aaronl22
Aaron l.

This is tbdress service on sitejabber. I am so sorry to hear your complaint like that. Please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
Please give me your order number so that i can chek the details for you.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Regards,
Tbdress service

Thumbnail of user jonj330
Texas
1 review
2 helpful votes
  • Send Message
July 9th, 2023

Made a order and they reported my order was delivered but would not give the name of the US delivery service that reported my order delivered, I have a security camera on my driveway and no delivery has been made and they want to refund my money which I refused and demanded my order be delivered.

Tip for consumers:
That this site be removed because it’s a scam

Products used:
N/A

Service
Shipping

Date of experience: July 9, 2023

Thumbnail of user rubaa8
Illinois
1 review
0 helpful votes
  • Send Message
August 9th, 2021

27 days to receive two dresses which were defective when reached out to the auto net service they only wanted to refund me $15 where I paid $115.
If I want to return I will get a refund of $100 and will take care of the shipping which is around $60!
Very bad service since the products are defective they should handle it better

Tip for consumers:
Don’t buy from this site

Products used:
Nothing

Service
Value
Shipping
Returns
Quality

Date of experience: August 9, 2021

Thumbnail of user emmetw10
Australia
1 review
3 helpful votes
  • Send Message
May 8th, 2022
Verified purchase

Tb dress is a scam.so many times they $#*! up my order. They always rip you off…. Waiting for long time for my package. I ordered 7 of november 2021. Till february 2022 the package not arrive and cant be tracking, and suddenly they said the dress out of stock (they mistake)but then they refund the money not full amount of the dresses.im very piss off and im gonna delete the app soon and will never order anymore from TB dress. May 2022 im not even get my refund money yet…

Tip for consumers:
Scam

Products used:
Dresses

Service
Value
Shipping
Returns
Quality

Date of experience: May 8, 2022

Thumbnail of user robynb16
Missouri
1 review
0 helpful votes
  • Send Message
November 10th, 2015

Wonderful website! Dresses available in so many colors and sizes. My daughter needed a certain size and this site was perfect. They offer all sizes from small to large women. We will definitely be back!

Date of experience: November 7, 2015

Thumbnail of user queenam
RU
1 review
1 helpful vote
  • Send Message
August 11th, 2014

Ordered last minute for my daughters viking day and kept our fingers crossed it would arrive in time. Didn't need to worry as item arrived 5 days later. Superb quality, speedy delivery, would definately use again

Date of experience: August 11, 2014

Thumbnail of user camilleh11
Bulgaria
1 review
1 helpful vote
  • Send Message
July 31st, 2014

Extremely easy site to order from and used paypal. Ordered monday evening arrived the following wednesday morning! Great quality for the super price. Really helped with a last minute school fancy dress problem.

Date of experience: July 31, 2014

Thumbnail of user cassiev1
Canada
1 review
0 helpful votes
  • Send Message
August 22nd, 2014
Verified purchase

I am thrilled... Placed order for this spectacular gown! As a Wedding Consultant, I highly recommend Dress! I had several questions, and their customer service rep. Was very quick to return the answer that I needed... Thank you TBDress! Much Happiness

Date of experience: August 22, 2014

Thumbnail of user ymr
1 review
2 helpful votes
  • Send Message
November 27th, 2014
Verified purchase

Wearing this amazing dress I felt not only admired, but more than sure a glorious appearance which can conquer any man’s heart. Its delightful ruffled and tiered elements are the most powerful weapons of this dress.

Date of experience: November 27, 2014

Thumbnail of user auroraa1
California
1 review
1 helpful vote
  • Send Message
November 21st, 2014

I ordered a dress Monday night and it was at my door Wednesday afternoon. Very fast delivery especially good considering that postage is free. My dress looked exactly like the picture. Will definitely be shopping there again!

Service
Value
Shipping
Returns
Quality

Date of experience: November 21, 2014

Thumbnail of user katej12
Texas
1 review
0 helpful votes
  • Send Message
December 8th, 2014
Verified purchase

TB Dress is my favorite place for shoes! Everywhere else they are all the same but here, I get to buy unique yet comfortable and affordable shoes! If only being a member was easier things would have been more convenient.

Date of experience: December 8, 2014

Thumbnail of user lorraineh6
Aland Islands
2 reviews
2 helpful votes
  • Send Message
December 5th, 2014
Verified purchase

Five-star for TBdress. They have not only given me the best product but also made me feel like a princess during the whole process. I will definitely buy another beautiful dress from your this website soon.

Date of experience: December 5, 2014

Thumbnail of user faya6
Maine
1 review
0 helpful votes
  • Send Message
December 21st, 2013

If i am to recommend tbdress.com i will do so mostly because of their prices. Tbdress offers its clients some of the best discounts available online. I bought a black leather purse at an usually low price! They get paid via paypal.

Date of experience: December 21, 2013

Thumbnail of user am5984
New Jersey
1 review
0 helpful votes
  • Send Message
January 30th, 2016
Verified purchase

I have enjoyed shopping this site more than once. The deals are really great! Sometimes the shipping takes a little while, but you always get your order. It also depends on where the item is coming from

Date of experience: January 27, 2016

Thumbnail of user ashleyw67
Iowa
1 review
0 helpful votes
  • Send Message
December 25th, 2015
Verified purchase

- easy to navigate
- custom fit option came with helpful information on how to find my measurements correctly
- nice dress designs
- no negative reviews in comments section
- good deals on dresses
- honest and clear website design

Date of experience: December 21, 2015

Thumbnail of user kasiad
Canada
1 review
12 helpful votes
  • Send Message
September 26th, 2015

It took them over 6 weeks to sent me ugly, non linen, completely different dress then on their pictures. I would send this $#*! back but only if they pay for shipment... no one would wear this anyway, not here! Be ashamed.

Date of experience: September 23, 2015

Thumbnail of user aaronl22
Aaron l.

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user jacquies
GB
1 review
6 helpful votes
  • Send Message
July 28th, 2015

Where is my stuff...? I ordered and paid for two day dresses four weeks ago and still nothing, Can't check status because the tracking doesn't work. Having read these shocking reviews about TBDress I'm surprised that you're still in business rather than being sued for fraud...!

Tip for consumers:
Be careful, be very careful of TBDress. Read all reviews before parting with any money!!

Service

Date of experience: July 25, 2015

Thumbnail of user aaronl22
Aaron l.

Dear Jacquie S.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that you had an unpleasant experience with us and extend our sincere apologies.

We have sent you an email with top solution to your registered email address. Please have a check and give us a confirmation back and we will try our best to help you out.

Tbdress service team

Thumbnail of user angelaa32
Illinois
1 review
0 helpful votes
  • Send Message
April 29th, 2015

Great idea to have a site that sells, fun, trendy women and men stuff. Everyone spends so many hours of their day working, why not make it fun? I was very pleased with the items I ordered and will certainly check back for new products!

Date of experience: April 26, 2015

Thumbnail of user bjeana
California
1 review
1 helpful vote
  • Send Message
October 25th, 2015
Verified purchase

Items received were awesome. Shoes are great! Customer service are pretty good in dealing with your questions. Just one thumbs down though, shipping time is kinda' longer. You gonna need a lot of patience. But overall, the store is dependable. 'will buy again soon.

Date of experience: October 22, 2015

Thumbnail of user nancyf59
California
2 reviews
11 helpful votes
  • Send Message
April 30th, 2017

I found this site and read the reviews which were mostly favorable. So, I ordered several clothing items: Dress, Jumpsuit, Jacket, Coat, Blazer... etc... to see for myself. Shipping has taken forever which I expected, since it is coming from another country. The items I have received so far are a disappointment, based on my expectations from reading the reviews. The quality is something I would be ashamed to even donate to a homeless person / shelter. The sizes are strange too. Sleeves to long, width across the shoulders to narrow, seams bunching up creating an odd fit... etc.
This is a case of you get what you pay for... Save your money, you can get better quality clothing at Walmart! It's really sad that there are so many dishonest clothing stores online, based in Asian countries. Many of which operate under several store names, selling the same garbage.
Buyer beware... shop local...

Date of experience: April 28, 2017

Thumbnail of user malecab
Florida
2 reviews
2 helpful votes
  • Send Message
September 1st, 2019

Every piece of clothing I've ordered was very small! These clothes is not cheap but for me to have to continue giving everything away because I can't fit it is what's expensive! No not anymore I'll never order from u guys again

Date of experience: September 1, 2019

Thumbnail of user mm100
Canada
1 review
0 helpful votes
  • Send Message
October 6th, 2014

OK after reading these reviews I'm worried about my order! I placed an order at the end of September hoping it gets here before Halloween as it's part of my costume. I still do not have confirmation of shipping. Has anyone confirmed this is a scam? Did you get your money back? And what about all the follow-ups I've seen TB Dress post below, did anyone receive compensation?
Thanks!

Date of experience: October 6, 2014

Thumbnail of user aaronl22
Aaron l.

Dear, customer,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress. Com. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TBdress?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business