TBdress

I placed my original order almost 4 months ago at this point and have yet to receive any part of my order. I have reached out to their support team 3 separate times now (with some email threads have 2 or 3 follow ups each) and their "respond in 48 hours" has never been honored. My oldest email reaching out to them goes back two months and has yet to receive a response.

Absolutely would not recommend. It seems like they take your money and run

My wedding will be in may. I bought my wedding dress in January. After two months I received an email that they had already delivered my dress a week ago. I never saw the dress. Unfortunately I didn't get it! I don't have money to buy another one and I don't know what to do. Please do not buy from this site! They deceived me.

Please do not order ANYTHING from this place! They are quick to withdraw your money and not deliver your merchandise. This place is a scam! I am warning people with this review. I ordered an underdesk treadmill. Got no email confirmation, then emailed them about it and days later got some false order number with some "non-existent" tracking number.it said delivered and was never at my house. I had to go cancel my bankcard and get a new one reporting them to fraud! Not worth your time. Do not browse or even shop on this site. I got crickets when I demanded for a Refund!¡! They have no actual customer service line. When I called it hung up on me immediately. If I could rate this a negative 100, I would. By the way, I never leave reviews! This is worth warning folks about though.

Ordered an item, they charged my card, realized it was probably a scam, requested a refund, they ask me for an order number, they had not given me an order number, without an order number they can't refund my money. SCAM!

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/*******... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Of course! Certainly I have fallen in love with tbdress. Since the first time I paid visit to this website, it has turned out to be a quite nice experience with them. Products are no doubt of extraordinary quality and this site keeps bringing me back over here! Too much amazing! :)

I just received my dresses ordered early January. Very poor quality and 3 dresses size was hopelessly small, one almost okay. Thin cheap material and almost looks like off cuts used to add on length. I had purchased a few years ago from them and the dress was lovely. Definitely won't go near them again as it is now CRAP.

Save your money! This is a Chinese company. None of the supposed discounts are real. The quality of the merchandise is of the absolute lowest quality; cheap materials & poor craftsmanship, if you can even call it that. Black oil droplets on all garments. Just an all around nightmare! Please, please do not believe the photos you see or the fake reviews! I even paid to return the merchandise to China, never received a refund and Citibank did not stand behind me after 30+ years as a cardholder.

I ordered a beautiful shirt from Theresa 4 months ago. I have yet to receive it. I emailed customer service several times and was promised the order would be taken care of. It hasn't. I have now asked for a refund and we'll see if I get my money back or not.

I do not recommend this company at all. Think twice before you order.

Asked company before purchasing wedding dress if returnable or not. I was advised yes without any further stipulations. Dress has been received and do not like. It is not as pictured and more a cheap Asian knock off looking dress in an attempt to copy what is pictured on website. When reached out to ask how and where to return due to receipt in Chinese I was advised if I return I will only receive $90 back and not the $226 I paid. This has truly dampened and dented my wedding shopping and experience and have never been more disappointed in a company.

Before purchasing wedding dress I messaged company and they advised was returnable. Dress was not as pictured or fit right so asked to return. They denied my return for weeks. Filed a complaint with better business bureau and then they offered me $130 from the $226 I paid if I returned. I returned 2 months again paying for shipping to China out of pocket for them to still not provide me a return. I've never had a more awful shopping experience especially as a new bride. Put a damper in my finances and spirit and I do not recommend this company.

I purchased what is possibly my favorite article of clothing from TBDress and while I was concerned it would be lower quality due to the low price, it has held up wonderfully. Took slightly longer to arrive than expected, but that could be attributed to the postal companies handling it.

Response times were slow. I waited a month and a half for what I ordered even though I paid extra for expedited shipping. When the item finally arrived it looked nothing like what was pictured on the website. There was no floral design on the collar or gown as pictured on the site, the material was an off-white, almost yellow, and was see-through. I am barely getting any money back at all because shipping was refused to be refunded. On the few occasions I have made returns with other places shipping was not only refunded, but return shipping was paid too. This is the first time I have dealt with such a cheap, unprofessional company. Do not deal with them, they just want your money. After the item takes almost 2 months to arrive from China, they have you send it back to California for a refund. Logical.

They company will take forever to reply. They did not ship anything I bought. And when I came to read reviews I came across *******104 number, they said it was an American customer care. But it's just someone trying to scam you. They told me to go get a Walmart gift card worth 300 but unfortunately they took all the money. Don't do it

I ordered and took so long to arrive And when i did receive it looked nothing like the picture. It was poor quality, uncomfortable itching fabric. I immediately wanted to my money back and customers response it is unacceptable it took several emails until I got one reply but still did not get the refund me or at least send me the return address. My experience was terrible, I would never recommend anyone purchasing from this company.

This company would rather cause an international incident than refund for package not received. They split my order in two and I got the first but not the second and they told me it was my fault and, "In China, we do not lose packages"! The delivery stat on their questionable tracking page even says order not complete but they will not refund and they want 10$ USD to reship. I sent 12 messages and they keep sending back the same messages. Also, the clothes are cheaply made and nothing like the picture and will not fit even if you use their measurements chart. It is a scam as they always have an excuse for not returning and they know no one is going to call China and they have no US number. I will never order from this company again.

Tbdress is the worst clothing website I have even experienced. My first order was fine, although it had some problem but I was refunded full amount for the damage. My second order was a complete disaster. It's time that the company should realise that they can't fool the customers. The quality of the cloths is below standards, once worn the stitching is ought to come out.
Their staff is useless. No matter what your once to is they have a standard reply to send back, I have attached pictures for your reference. These are tips worn once. I haven't paid $150 yo wear stuff just once. Most annoying is the communication with the staff. I will take this matter further if needed.
To all of you please wake up

I ordered a dress and some accessories 2 months ago and I contacted tbdress and waited patiently for my items. They proceeded to ignore my email for the first several times and recently they responded after I threatened to write a negative review on all platforms. Still have NOT gotten my accessories. I did finally receive my dress a month and a half later. It was a 2/10. Definitely true that the material is cheap and NOT what it looks like in photos. Unfortunately, I will just be finding a different dress, as it's not what I expected and was reading mixed reviews upon many sites. It's true that they paid a lot of people to write falsely positive reviews which impacted their "high" rating. But clearly, there are TONS of people with negative thoughts and experience with this website. Will NOT purchase from them again.

I placed an order with this company and it took my one item 3 weeks to arrive. Upon arrival the item, a jacket was so badly stitched there is no way I can ever wear it. I have been trying to get instructions on returning the item and a refund since then with no luck. Customer service just keeps telling me to try and give it to someone in my family and there is nothing wrong with the jacket even though I sent them pictures. This company is selling rejects.

It is clear this company pays people for reviews. I would like to give them zero stars. I ordered a romper and shoes 8 months ago and never got it. After a month of waiting, I contacted them and they said the item was returned to them. They didn't say why. They tried to offer me credit which I did not want. They won't return my money. $112.46 wasted. It is a SCAM.

Stay away from this company. They're fraudulent. If you see any positive review here, it's obviously fake. I ordered four clothes from this company and paid through PayPal. After 2 months, they shipped only one piece, the cheapest of the four and made with the flimsiest material, nothing like the pictures they post on their website. This is broad daylight fraud. When I escalated on PayPal, they sent PayPal the tracking detail of the one dress they shipped in the guise that it contained all the four clothes I ordered. On their website, it showed the other clothes were processing. PayPal requested I ship the one cloth back to China if I wanted a refund.
Save your money and go to a reliable merchant. These are crooks and I'm definitely suing!

The company is a complete fraud! I ordered a wedding dress, which was ridiculously large around the bust and not the size I ordered! They refuse to give me a full refund even though their policy states it. They keep trying to offer me a discount of 30 USD for a dress, that cost 200 USD. If I were to send it back I have to cover the shipping cost and would get refunded 40% of the original price, outrageous! The company declares their location in the UK, which means they should know that the UK protects customer rights with 30 days return policy for faulty goods and you have the right to receive a full refund. But my payment went to china and the dress was shipped from China as well. Very fishy!
Do not buy here ever!