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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…
Well the wedding finally happened in november and the dress was PERFECT! I've included a photo. I also wore short white gloves, but took them off during the ring exchange; they were a nice touch. Everyone gushed about how much they liked it and how they never saw anything like it before! Seriously, if you can picture yourself in this dress even just a little bit, DO IT! Strapless long gowns are so forgettable and overpriced. People will remember you in this gown, trust me! And I danced the night away without having to change. And just a reminder to go with the custom measurements- totally worth it!
Date of experience: September 11, 2014
TB Dress is the place to be at if you want fashionable clothes. This website has made having to go to stores and actually push shopping carts obsolete for me. It would have been easier if the membership terms were more flexible though.
Date of experience: December 10, 2014
Have you ever fantasized getting to wear the perfect outfit for the occasion without digging into the fashion magazines for months? It is possible with TB Dress. There are way too many categories though and some overlap.
Date of experience: December 4, 2014
Tbdress provided me with a great shopping experience! I received my item as described and SUPER quick, not to mention for a great price! I love this site, and definitely will be ordering from again. You can't find much better service anywhere else, it's very easy to navigate and pick exactly which kind of dress you want, I recommend this site! Many of the dresses they have can be found with discounts as much as 65% off, what a steal! If you are worried about finding a dress for your wedding, date, or evening out, don't worry, This site has your back! It has SO many options to chose from with ease! The size and color charts make picking out just the right dress for you a breeze. And don't worry about shipping, they pack those dresses up so nicely! I guaranteed you'll receive your dress in such a nice condition, you could wear it straight out of the box! Thanks again tbdress! A+
Date of experience: January 12, 2014
The item i received was a poor parody of the one that model on picture wore. Nothing in common, extremely small size, not suitable to wear. I opened a case in PayPal immediately. They preferred not to communicate via Paypal but kept sending me emails offering $3 discount for future purchases. They agreed to get the item back and refund me, but I must ship back on my expanse. Great deal. I must spend $14 go (may be) receive a refund of $13? I think this is the scam. People prefer just not dealing with it. Thousands of $$ are being paid each day for nice pictures, garbage worth items are being sent instead, and people do nothing with it because exchange items back to money means just another loss.
Date of experience: September 27, 2015
I ordered 3 dresses it took over a month to arrive. The worst quality and I can't reach anyone in customer service for a refund. No phone number to call just an email address that no one answered.
Do not waste your money!
Tip for consumers:
TBdress is a SCAM!
Products used:
Dress
Date of experience: July 20, 2022
I have purchased from Fashion Mia few times. I got the product before the expected date.The colors are true as shown on their web site. I ordered different types of material and they were very good quality
Date of experience: August 8, 2015
How convenient that you needed the curly sad excuse for extensions smoothed out requiring a flat iron to verify that the hair was not sufficient to the advertised length sold to which you will not grant a fair refund for. Good business would actually mail me a return goods shipping box & pre paid postage for such a terrible inconvenience. Yet another disappointing interaction with this excuse for service.
"1. We will give you the refund $101 after we receive it and confirm it is in brand-new conditions without any damaging or dirt or perfume problems. "
You directed me to manipulate the items to your ridiculous standards to prove that this order was false advertisement to the point that the goods are no longer refundable for a fair amount.
Date of experience: August 20, 2019
Like any other company am sure you will get a lot of conflicting reviews about it but at times experience is the best teacher. In most cases I have read many discontented buyers but sincerely for me things went smoothly. In order to get a full refund you must satisfy all the requirements in their refund policy which is clearly explained. I expect anyone having doubts to check it out first before buying.
Date of experience: August 18, 2013
Tbdress is truly fantastic! It has the best deals for clothing that I've ever seen on an online store! The custom dress I bought was delivered with incredible haste and I do not regret buying from them at all. The sizes matched perfectly to my own measurements and the dress looked great.
Date of experience: July 13, 2014
My advice to those who are saying the company is a fraud, try and read reviews from other rating sites. I was also not so sure about TBdress but after some research, I learnt that there are more people who trust the store. I have made several purchases over the last few months and all we delivered within the time frame stated. I would advise to give it one more chance if you were not happy the first time.
Date of experience: December 11, 2013
I followed the 3 step order procedure and was taken to paypal to make payment. Upon my inquiry into the status, Heidi at customer service emailed me and confirmed she did in fact receive my payment but no order was showing. I replied to her stating what product I ordered. I have heard nothing from the company since! The date I ordered was December 17,2013 and paid the additional shipping charge for the 2-5 day delivery. It is now January 2 and no a word even though there policy states they will reply within 24 hours. HORRIBLE!
Date of experience: January 1, 2014
Good thing is quality quality and quality period. They provide decent items that too in budget. I ordered last moment for my sisters and i was worried about the online purchase, but it was way satisfying. There are a lot to select from, so took some time for me to select one. Now for all my party needs its TBdress. I am using thee mobile application. Another pulse point is there payment options 100% safe. The website is little heavy on desktop that probably due to my sub optimal configuration. I am giving 5 star for good collection, fine quality and prompt response.
Date of experience: July 18, 2018
All these talking about these dresses are fake reviews. It's been over a month and a half and I have not received my wedding dress yet. Please stop posting false reviews because you was paid by the company to do so. All they keep saying is please wait another week. Your package has arrived at your location was today's response. If I had my dress would I still be contacting y'all. You can't talk to nobody it's all through email which is automated. There tracking & shipping company EMS is the same way no live person to talk to. They work together to rip people off.
Date of experience: October 15, 2019
Very nice merchandise a great variety of new and unique items. Great layout of jackets shirts tees. Simple... scrolling through all items. My wife started looking now don't know what I got myself into... lol. I'm sure I will be doing a lot more shopping here in the near and far Future
Date of experience: January 5, 2018
I ordered a grad dress for my daughter from TBDress. Not at all as ordered and no desire on their part to send another or assist. See pics below. One as it appeared in the ad and the one I received! Poor Poor quality, the dress is hideous and nothing like its photo online. They heard my complaint, told me it looked beautiful on my daughter (OMG!) and offered no customer service, refund, ability to return it. I wasted a lot of money and my daughter was devastated!. Will never buy from them again and have warned my friends on facebook where their ads run daily. Buyer beware! Do not buy anything from TBDress!
ZERO stars for them in any of the areas below!
Tip for consumers:
Zero Stars! Do not order ANYTHING from them!
Date of experience: March 13, 2015
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you had an unpleasant experience with us, if you want to return the items back to us, please check our return and refund policy via this link http://www.tbdress.com/help/Returns-Refund-Dispute-15/ and send emails to service@tbdress.com or call +86 29 82016886 and contact with them to raise a complaint in order to get a refund. Thank you for your cooperation!
I paid full price for a custom order dress. It came poorly made with stain spots and uneven fabrics on skirt, unwearable to my son's wedding. Contacted the customer service, lots of haggling, the last offer I received was 50% price already paid. Their return/exchange policy stated %100 customer satisfaction which was just a scam.
Tip for consumers:
Do not order from this company, there is no 100% customer satisfaction guarantee!
Products used:
Custom order dress
Date of experience: August 23, 2021
This site is complete crap, for one they are very argumentative so there goes quality customer service.
With all the complains about this crap of a site I wonder why they are still allowed to have any business transaction with US customers. I order three dresses from this crap of a site, they arrived and does not fit and for some reason these money grubbing consumers are trying to forced their merchandise down my throat. Like who the hell wants to keep a product that does NOT fit.
I'll tell you this you live and learn, I will now review any online site i'm going to do business with in the future, and as for TB dress I will make sure that every military wife whom are considering them for any reason, whether it's a ball or just everyday shopping knows about their scheming ways.
Date of experience: May 3, 2014
Tbdress offers an outstanding service. Communication from the company was great keeping me informed of the progress with my dress which is lovely and fits well. I will definitely order more items in the future. I am very much satisfied. I recommend that you also visit Tbdress.
Date of experience: May 20, 2014
"I was very satisfied with the product and also after sales service. I had a damaged part but as soon as I contacted them, they replaced and shipped another immediately. Thank you for your excellent service."
Date of experience: July 30, 2014
Beautiful dress at an exceptionally good price. Fit perfectly according to sizing chart measurements. All that was required upon arrival was to have it professionally pressed and my daughter felt like Cinderella going to the ball..
Date of experience: August 21, 2014
I've ordered the item over a month ago and still waiting on my order. I'm leaving for my cruise next week and praying it gets here. I see the updates stating its in the United States but that's been since 5/20/19. Confused on what takes so long.
Date of experience: May 23, 2019
Beautiful clothes! Incredible prices! What else can I expect? I really appreciate the fast delivery and quality packing. Awesome customer service! Tbdress is certainly the kind of people that makes your day go smoothly with a smile. I recommend tbdress for online purchases, and I will definitely continue to buy from them in the future.:-)
Date of experience: November 27, 2013
Shipping was quite fast considering I live in Australia! Did have a few loose threads but easily fixed and it is a good make for the price. Looks good with jeans and some shorts as well, really glad I purchased this item
Date of experience: November 3, 2014
Just got some Halloween themed tights from a company called Tbdress.com. I painlessly ordered them on-line. Delivery time was a couple of days! Im really pleased with the quality of the goods, the payment and delivery too. Would absolutely recommend you visit the website. This will not be my only purchase!
Date of experience: October 24, 2014
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team