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    TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
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Top Critical Review

“Disappointed- package not received-”

Charles B.
3/25/23

I watched tracking proceed normally ending with "delivered" and "package in place." Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

Date of experience: 3/25/23
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Reviews (7,352)

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Reviews that mention popular keywords

customer service (559) wedding dress (203) shopping experience (169) return policy (53) order number (45) web site (40) return address (23) phone number (26)
Thumbnail of user jackiem243
Massachusetts
1 review
36 helpful votes
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January 6th, 2020

I purchased real hair clip-ins extensions and paid extra for a longer length of 16 in. They sent me something that was smaller than my hand. As curly hair, even stretched out it's not anywhere near 16 in. I notified them immediately and all they did after even sending a photo to prove it, is offer me only a small amount of the refund and wanted me to pay return shipping! I'm not purchasing from them every again. Can't trust anything about them.

Date of experience: January 6, 2020

Thumbnail of user diana365
GB
1 review
0 helpful votes
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April 29th, 2015

Everything was quick, thorough, and the web page was very easy to use. The Bag is absolutely perfect and incredibly stunning with its leather design. I have been recommending tbdress to my friends for weeks now, as it has been such a positive overall experience.

Date of experience: April 26, 2015

Thumbnail of user sarat23
Spain
1 review
0 helpful votes
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April 29th, 2015

I went searching for some matching jewelry accessories for my dress after being inspired on pinterest and stumbled upon this site. Did not find many places that could do it cheaply. I loved the products and am glad I found you! I will be returning.

Date of experience: April 26, 2015

Thumbnail of user michellek42
Nevada
1 review
0 helpful votes
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April 28th, 2015

I could not be more pleased with the office dress. I recently purchased from Tbdress! Beautifully packaged, nothing damaged, everything received was just as pictured on the website! Thank you tbdress for your unique, quality products, your wonderful customer service, and the super fast shipping!

Date of experience: April 25, 2015

Thumbnail of user bonnied18
Canada
1 review
0 helpful votes
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July 29th, 2015
Verified purchase

Very happy with the dress we ordered. It was so cute on my daughter and she got lots of compliments. We told everyone which website to go on to buy one for themselves. It is nice to have a place that still sells modest dresses.

Date of experience: July 26, 2015

Thumbnail of user praveend
AE
1 review
0 helpful votes
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October 31st, 2015
Verified purchase

Before placing order i had so many questions about the quality price service. But hats off to all the providers even courier peoples for providing a fast and good service. Now i m hassle free to order any items from TB dress. Thank you guys

Date of experience: October 28, 2015

Thumbnail of user robynns2
Minnesota
1 review
0 helpful votes
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February 8th, 2022

I've been waiting 6 weeks for 2 outfits for my wedding. Date is now 3 weeks away. NEVER buy from these people. Apparently these are hand made. Three weeks to even put it in a bag to ship... Don't waste your money, time and energy.

Products used:
Still waiting on products...2 months later.

Service
Value
Shipping
Returns

Date of experience: February 8, 2022

Thumbnail of user sandram57
France
1 review
0 helpful votes
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May 9th, 2015

Bought two shorts; they are super comfortable. I wore them during an all day travel from Alaska to Florida and was entirely pleased with their looks and their comfort. Was worried about the waist being low (I'm old), but it turned out to be better than at the waist. (It's not very low.)

Date of experience: May 6, 2015

Thumbnail of user jennyn3
Texas
1 review
1 helpful vote
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June 3rd, 2013

Oh my gosh, I love these guys and gals! They offer great customer service. So eager to help and even give a few laughs. I really enjoyed my experience with tbdress.com. When I got anxious because I just am a little that way anyway, they reassured me. The live chat feature was really nice. I can't wait to order from them again! My wedding gown is gorgeous! And shipping was so fast! I didn't 100% believe it until I opened the package. Great price too.

Date of experience: June 3, 2013

Thumbnail of user irist2
Netherlands
1 review
1 helpful vote
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August 18th, 2014
Verified purchase

Place an order just now. Very unique style as well as the color. The customer service girl is friendly reply my email quality! Can't wait to see it! Will come to write a review again when i received my dress.

Date of experience: August 18, 2014

Thumbnail of user jakiam
KR
1 review
4 helpful votes
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May 1st, 2014

Horrible! I ordered two dresses for military balls and they are crap. One of the dresses arrived with a hole in it, snags in the fabric, and jewels hanging off of it. They offered me ten dollars for compensation and are now no longer corresponding with me anymore. I have since turned the situation over to my bank to handle for receiving defective merchandise. Oh and by the way if you submit a negative review about an item they will not post it! They only post those reviews who give them positive feedback to make it look like their items are great!

Date of experience: April 29, 2014

Thumbnail of user faithec
Hong Kong
2 reviews
5 helpful votes
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November 28th, 2014
Verified purchase

I cannot comment on just one order experience because I have made several purchases over the last few weeks. I love the free shipping both ways; there is no risk to buying at all.
The customer reviews on the Web site are always helpful; let's you know if the shoes run wide, small, etc. Customer service is responsive and friendly..

Service
Value
Shipping
Returns
Quality

Date of experience: November 28, 2014

Thumbnail of user royz4
Malaysia
1 review
2 helpful votes
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January 22nd, 2014

Let me begin by saying, I intensely dislike dresses. I will even venture to say I loathe dresses. I like skirts, shorts, jeans and slacks fine, but dresses can sleep with the fishes. There is only one thing I dislike more than dresses themselves and that's shopping for them. Occasionally in my slacks-and-skirts-only existence, I find myself faced with an invitation to a function in which slacks or skirts are not appropriate; enter the Kentucky Derby. TBdress offer me very trendy and cheap dress. I like to wear it everyday because I fell pretty and adorable.

Date of experience: January 22, 2014

Thumbnail of user beckyd8
North Carolina
1 review
0 helpful votes
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July 26th, 2015
Verified purchase

I stumbled upon TB Dressed and I am so glad I did. I had over 10 items in my cart within the first 30 minutes. It was really hard to narrow it down to a more manageable amount. But, with these great prices I can get way more bang for my buck.

I will definitely be returning to buy more as soon as my next paycheck comes in!
I have already started telling my friends at work about this site.

Date of experience: July 23, 2015

Thumbnail of user vd18
California
1 review
0 helpful votes
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January 4th, 2016
Verified purchase

Just awaiting arrival, I have used several similar sites recently and this one is by far the easiest to use via cell phone. The size charts are the item I reference the most. Will be ordering again soon for sure

Date of experience: January 1, 2016

Thumbnail of user tonih12
California
1 review
1 helpful vote
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October 18th, 2015
Verified purchase

I recently purchased TWO beautiful dresses and am getting ready to order a third.
Why? Because for the price, the quality and workmanship are really nice! All you have to be careful about is double-checking the size charts for EVERY dress. Outside of that, you'll love what you receive. On one of my dresses, I also received a beautiful scarf as a gift. I was leery at first, but I'm a customer now!
Happy Shopping!

Date of experience: October 15, 2015

Thumbnail of user raques1
Washington
3 reviews
5 helpful votes
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January 19th, 2018

This experience has been a true pleasant shopping endeavor. We were pleased with the quantity, price and quality. This we're our first purchase on your site, but surely want be our last. Keep up the excellence work. You all Rock.

Date of experience: January 16, 2018

Thumbnail of user lindseyp14
GB
1 review
0 helpful votes
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April 29th, 2015

I also really appreciated the personal aspect of their customer service. I got an email from an actual person- I should say woman lol- not just some system generated nonsense. Love these awesome ladies and will be re-ordering and recommending..

Date of experience: April 26, 2015

Thumbnail of user tellovingl
Georgia
1 review
2 helpful votes
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April 9th, 2019

I placed a order on March 16 to have it in time for our Pastors Anniversary. I paid extra for speedy delivery. It's now 3 weeks later and no merchandise have arrived. They have given me 2 coupon discount on a new order that I will not place. I haven't received the first one yet. They are supposed to refunding $7.00 for shipping, But only after they have shipped merchandise. So, of course item hasn't been shipped. This has been the worst online shopping experience ever. I will never order from them again and I will not recommend anyone else.

Date of experience: April 7, 2019

Thumbnail of user vikih2
Oregon
2 reviews
5 helpful votes
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November 21st, 2019

I should have checked out this site before ordering. Lesson learned! I ordered some really cute pink boots. They arrived and were indeed cute. Just one problem. They are not intended for we women in the U.S.! They were so narrow and tiny that my 12-year old granddaughter wouldn't even be able to get them on. They are obviously made for those tiny little Asian gals. I kid you not! The total width of the toe box on these boots was only 3" wide! Return process is bizarre with them wanting you to send them $10 to be able to get return info. You cannot call them as there is only an email address for communicating with them. Their responses are in broken English. I'm stuck with them and have no use for them!. Again, lesson learned about these over seas scammers.

Date of experience: November 21, 2019

Thumbnail of user prudencej
RU
1 review
1 helpful vote
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July 27th, 2014

"i just found out about this website a few months ago. I got an order just to try it out and i am extremely satisfied and already ordered more items from the site. The things you choose have actual reviews so you know what you re buying! I ll keep ordering from tbdress for a very long time if the service remains as is =) "

Date of experience: July 27, 2014

Thumbnail of user veronicad2
Saudi Arabia
1 review
1 helpful vote
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January 22nd, 2014

When it comes to buy some dresses why not TBDress.com? Once you buy from there you get how amazing their quality and fabrics are! Color never fade away and remain the same always. So far this is one of the best ever shop online I have experienced so far.

TBDress.com gives huge discount too. Before it ends rush out to their site to buy one. Remember, quality matters! This awesome dresses are just worth of that price they offer. Anyone can buy, anyone can try. They are very helpful with customer service or any issue. You just feel like your mind is requesting to buy some more.

Date of experience: January 22, 2014

Thumbnail of user peterw152
Netherlands
1 review
7 helpful votes
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January 18th, 2018

Ordered a wedding dress (custom made). Time for making the dress well within the suggested timeframe, shipping slow but due to this shipper does not have contracts with every country. Shipping (express) I therefor say could be improved (one could use DHL for the same price and everyone would have it within 3 days) Dress exactly as pictures, good quality, made exactly to the specifications, maybe for any customer ask for their bra size. To make it to perfection we'll need to take it in 1-2 cm on two places. Communication was great, in time and in a professional manner. Take notice of Chinese timezone and if you do not get a response on email, your email was probably caught in their spam (use a gmail address!). All in all, nothing to be negative about. Happy customer, would recommend TB Dress without a second thought.

Tip for consumers:
Don't order delicate dresses if you're big. it's highly unflattering.

Service
Value
Shipping
Quality

Date of experience: January 15, 2018

Thumbnail of user edwinaw1
California
1 review
1 helpful vote
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July 29th, 2014

"I absolutely love tbdress. They have items similar to high end name brands at affordable cost. They always have great deals. Customer service is amazing. They always get back to me right away if I ever have any questions or concerns. I continue shopping with them because it's easy. I recommend anyone using the website. "

Date of experience: July 29, 2014

Thumbnail of user miriamw2
Canada
1 review
1 helpful vote
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July 20th, 2014

I see some negative reviews on here, but I guess some people just can't be happy. Of course, I had no problem at all with tbdress, but if I had, I'm confident they would have handled it professionally and quickly, as was the rest of my experience with them.

5 stars, will definitely do business again.

Date of experience: July 20, 2014

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About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

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