• Bookmark

    TBdress

TBdress

Is this your business?

This company’s rating is currently unavailable.

Write a Review

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

322
See all photos
How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Date of experience: 6/17/15
See positive reviews
Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Date of experience: 1/10/22
See critical reviews

Reviews (7,352)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user praveend
AE
1 review
0 helpful votes
  • Send Message
October 31st, 2015
Verified purchase

Before placing order i had so many questions about the quality price service. But hats off to all the providers even courier peoples for providing a fast and good service. Now i m hassle free to order any items from TB dress. Thank you guys

Date of experience: October 28, 2015

Thumbnail of user robynns2
Minnesota
1 review
0 helpful votes
  • Send Message
February 8th, 2022

I've been waiting 6 weeks for 2 outfits for my wedding. Date is now 3 weeks away. NEVER buy from these people. Apparently these are hand made. Three weeks to even put it in a bag to ship... Don't waste your money, time and energy.

Products used:
Still waiting on products...2 months later.

Service
Value
Shipping
Returns

Date of experience: February 8, 2022

Thumbnail of user vd18
California
1 review
0 helpful votes
  • Send Message
January 4th, 2016
Verified purchase

Just awaiting arrival, I have used several similar sites recently and this one is by far the easiest to use via cell phone. The size charts are the item I reference the most. Will be ordering again soon for sure

Date of experience: January 1, 2016

Thumbnail of user sandram57
France
1 review
0 helpful votes
  • Send Message
May 9th, 2015

Bought two shorts; they are super comfortable. I wore them during an all day travel from Alaska to Florida and was entirely pleased with their looks and their comfort. Was worried about the waist being low (I'm old), but it turned out to be better than at the waist. (It's not very low.)

Date of experience: May 6, 2015

Thumbnail of user vikih2
Oregon
2 reviews
5 helpful votes
  • Send Message
November 21st, 2019

I should have checked out this site before ordering. Lesson learned! I ordered some really cute pink boots. They arrived and were indeed cute. Just one problem. They are not intended for we women in the U.S.! They were so narrow and tiny that my 12-year old granddaughter wouldn't even be able to get them on. They are obviously made for those tiny little Asian gals. I kid you not! The total width of the toe box on these boots was only 3" wide! Return process is bizarre with them wanting you to send them $10 to be able to get return info. You cannot call them as there is only an email address for communicating with them. Their responses are in broken English. I'm stuck with them and have no use for them!. Again, lesson learned about these over seas scammers.

Date of experience: November 21, 2019

Thumbnail of user lindseyp14
GB
1 review
0 helpful votes
  • Send Message
April 29th, 2015

I also really appreciated the personal aspect of their customer service. I got an email from an actual person- I should say woman lol- not just some system generated nonsense. Love these awesome ladies and will be re-ordering and recommending..

Date of experience: April 26, 2015

Thumbnail of user jakiam
KR
1 review
4 helpful votes
  • Send Message
May 1st, 2014

Horrible! I ordered two dresses for military balls and they are crap. One of the dresses arrived with a hole in it, snags in the fabric, and jewels hanging off of it. They offered me ten dollars for compensation and are now no longer corresponding with me anymore. I have since turned the situation over to my bank to handle for receiving defective merchandise. Oh and by the way if you submit a negative review about an item they will not post it! They only post those reviews who give them positive feedback to make it look like their items are great!

Date of experience: April 29, 2014

Thumbnail of user raques1
Washington
3 reviews
5 helpful votes
  • Send Message
January 19th, 2018

This experience has been a true pleasant shopping endeavor. We were pleased with the quantity, price and quality. This we're our first purchase on your site, but surely want be our last. Keep up the excellence work. You all Rock.

Date of experience: January 16, 2018

Thumbnail of user irist2
Netherlands
1 review
1 helpful vote
  • Send Message
August 18th, 2014
Verified purchase

Place an order just now. Very unique style as well as the color. The customer service girl is friendly reply my email quality! Can't wait to see it! Will come to write a review again when i received my dress.

Date of experience: August 18, 2014

Thumbnail of user beckyd8
North Carolina
1 review
0 helpful votes
  • Send Message
July 26th, 2015
Verified purchase

I stumbled upon TB Dressed and I am so glad I did. I had over 10 items in my cart within the first 30 minutes. It was really hard to narrow it down to a more manageable amount. But, with these great prices I can get way more bang for my buck.

I will definitely be returning to buy more as soon as my next paycheck comes in!
I have already started telling my friends at work about this site.

Date of experience: July 23, 2015

Thumbnail of user tonih12
California
1 review
1 helpful vote
  • Send Message
October 18th, 2015
Verified purchase

I recently purchased TWO beautiful dresses and am getting ready to order a third.
Why? Because for the price, the quality and workmanship are really nice! All you have to be careful about is double-checking the size charts for EVERY dress. Outside of that, you'll love what you receive. On one of my dresses, I also received a beautiful scarf as a gift. I was leery at first, but I'm a customer now!
Happy Shopping!

Date of experience: October 15, 2015

Thumbnail of user royz4
Malaysia
1 review
2 helpful votes
  • Send Message
January 22nd, 2014

Let me begin by saying, I intensely dislike dresses. I will even venture to say I loathe dresses. I like skirts, shorts, jeans and slacks fine, but dresses can sleep with the fishes. There is only one thing I dislike more than dresses themselves and that's shopping for them. Occasionally in my slacks-and-skirts-only existence, I find myself faced with an invitation to a function in which slacks or skirts are not appropriate; enter the Kentucky Derby. TBdress offer me very trendy and cheap dress. I like to wear it everyday because I fell pretty and adorable.

Date of experience: January 22, 2014

Thumbnail of user faithec
Hong Kong
2 reviews
5 helpful votes
  • Send Message
November 28th, 2014
Verified purchase

I cannot comment on just one order experience because I have made several purchases over the last few weeks. I love the free shipping both ways; there is no risk to buying at all.
The customer reviews on the Web site are always helpful; let's you know if the shoes run wide, small, etc. Customer service is responsive and friendly..

Service
Value
Shipping
Returns
Quality

Date of experience: November 28, 2014

Thumbnail of user tellovingl
Georgia
1 review
2 helpful votes
  • Send Message
April 9th, 2019

I placed a order on March 16 to have it in time for our Pastors Anniversary. I paid extra for speedy delivery. It's now 3 weeks later and no merchandise have arrived. They have given me 2 coupon discount on a new order that I will not place. I haven't received the first one yet. They are supposed to refunding $7.00 for shipping, But only after they have shipped merchandise. So, of course item hasn't been shipped. This has been the worst online shopping experience ever. I will never order from them again and I will not recommend anyone else.

Date of experience: April 7, 2019

Thumbnail of user jennyn3
Texas
1 review
1 helpful vote
  • Send Message
June 3rd, 2013

Oh my gosh, I love these guys and gals! They offer great customer service. So eager to help and even give a few laughs. I really enjoyed my experience with tbdress.com. When I got anxious because I just am a little that way anyway, they reassured me. The live chat feature was really nice. I can't wait to order from them again! My wedding gown is gorgeous! And shipping was so fast! I didn't 100% believe it until I opened the package. Great price too.

Date of experience: June 3, 2013

Thumbnail of user peterw152
Netherlands
1 review
7 helpful votes
  • Send Message
January 18th, 2018

Ordered a wedding dress (custom made). Time for making the dress well within the suggested timeframe, shipping slow but due to this shipper does not have contracts with every country. Shipping (express) I therefor say could be improved (one could use DHL for the same price and everyone would have it within 3 days) Dress exactly as pictures, good quality, made exactly to the specifications, maybe for any customer ask for their bra size. To make it to perfection we'll need to take it in 1-2 cm on two places. Communication was great, in time and in a professional manner. Take notice of Chinese timezone and if you do not get a response on email, your email was probably caught in their spam (use a gmail address!). All in all, nothing to be negative about. Happy customer, would recommend TB Dress without a second thought.

Tip for consumers:
Don't order delicate dresses if you're big. it's highly unflattering.

Service
Value
Shipping
Quality

Date of experience: January 15, 2018

Thumbnail of user prudencej
RU
1 review
1 helpful vote
  • Send Message
July 27th, 2014

"i just found out about this website a few months ago. I got an order just to try it out and i am extremely satisfied and already ordered more items from the site. The things you choose have actual reviews so you know what you re buying! I ll keep ordering from tbdress for a very long time if the service remains as is =) "

Date of experience: July 27, 2014

Thumbnail of user veronicad2
Saudi Arabia
1 review
1 helpful vote
  • Send Message
January 22nd, 2014

When it comes to buy some dresses why not TBDress.com? Once you buy from there you get how amazing their quality and fabrics are! Color never fade away and remain the same always. So far this is one of the best ever shop online I have experienced so far.

TBDress.com gives huge discount too. Before it ends rush out to their site to buy one. Remember, quality matters! This awesome dresses are just worth of that price they offer. Anyone can buy, anyone can try. They are very helpful with customer service or any issue. You just feel like your mind is requesting to buy some more.

Date of experience: January 22, 2014

Thumbnail of user patriciaa47
GB
1 review
0 helpful votes
  • Send Message
December 1st, 2015
Verified purchase

Thank you so much. My order arrived safely and soundly. Took a little bit longer than anticipated to arrive but it was worth the wait. In the future, I will just have to give a good allowance of time when placing an order to avoid disappointment.

The tracking system doesn't appear to work but customer service are quick to respond to emails.

I am very happy with the quality and style of the clothes I ordered.

One of the buttons on the jacket was quite loose but I can easily sew it on properly. Considering the fantastic range to choose from, this is a very small inconvenience really.

Keep up the good work and thanks for having such an exciting, fashionable range of clothes and accessories to choose from and at such good prices too.

Hope you can improve your postal tracking system.

Best wishes.

Date of experience: November 28, 2015

Thumbnail of user ninad40
Virginia
2 reviews
10 helpful votes
  • Send Message
February 10th, 2018

Not only did the clothing come about a month after I ordered them, they all came in horrible shape. Seems our Miss matched. Sizing is awful quality is terrible and absolute joke of a company to deal with. They made me pay to ship back there awful crappy quality p o s clothing. Offered me $18 for my $100 order to keep all of this crap. Never ever ever again I will stop ordering from China all together now because all you get is this absolutely crappy clothing With no quality assurance and no quality control obviously.

Date of experience: February 8, 2018

Thumbnail of user aaronl22
Aaron l.

Hello,
So sorry for the inconvenience to you and our customer service has emailed you for the resolution. Please check in your email box and reply us. Thanks for your cooperation.
Tbdress

Thumbnail of user olgak123
Canada
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase

Ordered a dress to Canada. Omg! Color doesn't match, the picture shows one fabric ( looks like satin) but comes completely different fabric and texture, sewed so poorly I can't even wear it at home - my dog will laugh at me. Spent $55 cad, when I texted them I want to return the dress they told me "sending us dress doesn't make sense for you, you will need to spend your own money for shipment and we will only refund you $20.". What? $20 if I go to the post office to spend another $15 to return that hideous dress? Omg guys! If the dress looks horrible you can't do anything about it. You can't send it back. Be careful. They don't refund. Look at the pics and have a good laugh. 1st pic expectations and 2nd is reality. I can inky wash the floor with this "dress look like" purchase. What a scam. Save your money.

Tip for consumers:
It's a scam company. Be careful

Products used:
Dress. First and last time ordering from them.

Service
Value
Shipping
Returns
Quality

Date of experience: August 30, 2021

Thumbnail of user edwinaw1
California
1 review
1 helpful vote
  • Send Message
July 29th, 2014

"I absolutely love tbdress. They have items similar to high end name brands at affordable cost. They always have great deals. Customer service is amazing. They always get back to me right away if I ever have any questions or concerns. I continue shopping with them because it's easy. I recommend anyone using the website. "

Date of experience: July 29, 2014

Thumbnail of user janiceo1
Portugal
2 reviews
0 helpful votes
  • Send Message
December 11th, 2014
Verified purchase

I'm really hesitant over buying dresses online but with time constraints, i was into it. Very thing is the sizing! Coz it's easier to take your pick based on style and color, but not a big deal at all if it comes a little not alike as in pictured. But you must never go wrong with the size! Swear, i'm always a size 4 but when i looked at their chart, it falls to a different size. Well, they provide more than enough info for each dress (as posted on their site). But you may want to take a step up and get in touch with their customer service people if you want more details, especially the availability. I did that! My transaction with this company ran smooth and im satisfied with the item i paid for.

Date of experience: December 11, 2014

Thumbnail of user wests5
Saudi Arabia
2 reviews
3 helpful votes
  • Send Message
January 21st, 2014

TBDress.com stands brightly fr fashion design. They are always offering new great design for all of the fashion lovers. I always feel ease and comfortable buying from here. Their manner just keeps a positive impact on me, always. I always love their taste that reflects greatly through their dresses.

I just bought 2 tiny, so beautiful dress for my little girl and she kept smiling all day long. I just love them. TBDress.com never charged extra rather their price always appealing to buy more and more. They just bring unique styled clothes at very reasonable price so that customers feel no pressure while buying one.

Date of experience: January 21, 2014

Thumbnail of user miriamw2
Canada
1 review
1 helpful vote
  • Send Message
July 20th, 2014

I see some negative reviews on here, but I guess some people just can't be happy. Of course, I had no problem at all with tbdress, but if I had, I'm confident they would have handled it professionally and quickly, as was the rest of my experience with them.

5 stars, will definitely do business again.

Date of experience: July 20, 2014

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TBdress?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business