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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
I ordered a dress and the ribbons were supposed to be blush pink but came to me blood red. I requested a refund (the fit didn't work either) and they just keep emailing requests for pictures and such even though they have been repeatedly sent. The customer service is extremely difficult and I don't know if I'll ever get the return info or my money back. They specifically tell you not to send it back from where it was shipped...
Date of experience: July 1, 2019
The TBdress is really a one stop solution for shopping dresses. I am always think of budget but never compromise quality. This website fulfilled both of my desires and made me happy with plenty of Winter collections!
I will try this shop again.
Thanks a lot!
Date of experience: December 9, 2018
What a perplexing design! I bought a $#*! tail dress from tbdress.com. I finished to all the requirements for measurements, payment and shipping location. The order came right to my door step within 11 days from order time. The dress was well packed in a package with the company seal. Buying clothes online is quite cheap although many fear embracing this technology because of its many scam chances.
Date of experience: April 16, 2015
Outstanding Customer Service, Great staff who know what they`re talking about and look after the customers interest at all times. What an effective combination! I don`t go anywhere else for my Clothes and advice and encourage others to do the same.
Date of experience: May 6, 2015
This company ships poor quality items and doesn't stand by their products. I ordered a dress that had embellishments falling off upon delivery. They would not allow me to return the item or get any kind of refund. Don't purchase from this website! I only gave them a 1 because they won't allow me to give a 0
Date of experience: December 20, 2020
Great and quick customer service. I did need to return a couple of things due to sizing but they answered my questions through email very quickly and politely. Lovely quality especially for the prices. Overall I'm pretty happy.
I'm already placing my second order. Some of the items were so great that I want additional colors. I'll be using them a lot in the future.
Date of experience: August 27, 2015
Please don't buy anything from tb dress, the dresses are not what they look in the picture, poor quality, I made the big mistake of ordering $180.00 on merchandise and it was a waste, when I try to contact customer service I don't get any response.
Date of experience: September 17, 2013
Perfect fitting of bridal dress from Tbdress. This new arrival dress gave me the perfect fit as I could choose my appropriate size using the customize option. Tbdress is an excellent online store which sells quality dresses at very low prices.
Date of experience: July 8, 2014
This website is a scam. I have placed an order for almost two months now and still haven't received any of the items received. Tb dress keeps on telling me that items are out of stock. I want my money back
Tip for consumers:
Do not buy from here
Products used:
Did not receive th things I ordered
Date of experience: January 12, 2022
I have purchased a few dresses from tbdress and the selections were awesome, not to mention great prices. My items were shipped very quickly, sometimes within 24 hours. You won't find these cute and stylish dresses for these prices anywhere else. Trust me, I've looked. This is one of my favorite online stores and I will definitely continue to shop here.
Date of experience: July 14, 2014
I ordered a dress for my wedding, that based on their size chart, should have fit. It did not even come close! I messaged the company with my complaint. They replied that I should get it tailored to fit me. If I wanted to send it back, all they would give me is $85 for a $188 dress! I strongly urge you to refrain from buying from this company. Try JJ House instead.
Tip for consumers:
Run…don’t walk away from this site.
Products used:
I did not use their product. I will never order another thing from this company again. Buyer Beware!!!!
Date of experience: August 24, 2021
I bought the Round Neck Lace Backless Women's Maxi Dress in grey and I absolutely love it! I'm planning on buying it in a couple more colors as well. The shipping was relatively fast considering it was coming from overseas. The fabric is a good quality and it is so comfortable and fits great! Part of my order didn't quite work out for me, but they have been good about getting back to me quickly when I email them.
Date of experience: January 3, 2016
Too bad I can't give a zero! This sucks, I ordered my dresses on Christmas day. Here it is over 20 days later and nothing. Those were supposed to be my back to school dresses. Oh well! On top of it shipping was expensive. It's like it's on the slowest boat from china. I just hope that the wait is worth it. You're selling to a lot of English speaking, at least we should have shipping updates in English. OH and Aaron, I don't need your generic response. Where the hell is my clothes or my hard earned money?
Tip for consumers:
Don't do it! Spend a little more money on something you can get soon and you are sure of.
Date of experience: January 15, 2015
Tbdress fulfilled my wildest expectations and I will be forever grateful.
My teenage daughter's birthday was coming up and like always I had no idea what to get her. Everyone who has a teenage daughter knows how hard it can be finding a gift they actually get excited about. So I asked my buddies who had teenage daughters at work for ideas on what to purchase for Melanie my daughter. One of them mentioned that she might enjoy some new "cute" clothes and told me about this website called tbdress. He said that his daughter and wife both regularly shop on that site.
Date of experience: July 13, 2014
They made my experience shopping with them amazing! Would definitely go back to order more customized shirts! I always have a good experience with customer service. T-shirts were great and received in a timely fashion.
Date of experience: April 24, 2015
It is possible that actually there are online stores that can be trusted and tbdress is one of them. Sitejabber helped me learn a lot about the company obviously with some people that had a few issues with it. But from majority the company is legit and will offer you quality service. I am here to add a positive feedback that I experienced while making some purchases from this store. My dress was delivered in time just as I had hoped so. Thanks to tbdress for the great job in ensuring customers stay happy with the way their services are delivered.
Date of experience: July 3, 2014
I ordered a dress on 9/27. When I noticed that I didn't get an email a couple days later about shipping, I inquired more. TBdress informed me on the 5-9 processing timeframe. So I asked to cancel my order from 10/3. I asked multiple time including to cancel before it ships. They kept giving me the run-around until it shipped on 10/6. It is sad that that this company ignored my request multiple times and now it can not be canceled since it shipped. Poor customer service and I will never go business with them again. Please think twice before ordering and keep in mind the lengthy processing time
Tip for consumers:
There will be a lengthy processing timeframe before it ships
Products used:
Nothing
Date of experience: October 6, 2021
Unfortunately, I looked at these reviews after I purchased my wedding dress. I am still waiting for it to be delivered. It is now 22 days past the timeframe indicated for delivery on the website. My communication with TBDress is similar to other negative posts. I finally asked if there was another "person" that could respond to my inquiry because I am getting nonsensical information and canned responses. This is a terrible business with very poor customer service and extremely unpredictable delivery time. I have asked for a definite delivery date or refund for my purchase. Please do not waste your time and money. But if you are already on this site, you know that already! Oh yeah, Aaron, my order number is ******* just in case you are a real person that could possibly provide any such activity that comes even close to good customer service... You should be ashamed of your self and your ridiculous business.
Date of experience: April 2, 2014
Hello dear,
I got your order number and checked your order, I have to apologize for delay of your dress. Supplier promised to ship out on 4/1, Once we got tracking number, you will receive it immediately. Please trust me, I would like to get amount of compensation for you.
Lets wait for dress.
Sincerely and regards
Everything was quick, thorough, and the web page was very easy to use. The Bag is absolutely perfect and incredibly stunning with its leather design. I have been recommending tbdress to my friends for weeks now, as it has been such a positive overall experience.
Date of experience: April 26, 2015
I went searching for some matching jewelry accessories for my dress after being inspired on pinterest and stumbled upon this site. Did not find many places that could do it cheaply. I loved the products and am glad I found you! I will be returning.
Date of experience: April 26, 2015
I could not be more pleased with the office dress. I recently purchased from Tbdress! Beautifully packaged, nothing damaged, everything received was just as pictured on the website! Thank you tbdress for your unique, quality products, your wonderful customer service, and the super fast shipping!
Date of experience: April 25, 2015
I purchased real hair clip-ins extensions and paid extra for a longer length of 16 in. They sent me something that was smaller than my hand. As curly hair, even stretched out it's not anywhere near 16 in. I notified them immediately and all they did after even sending a photo to prove it, is offer me only a small amount of the refund and wanted me to pay return shipping! I'm not purchasing from them every again. Can't trust anything about them.
Date of experience: January 6, 2020
I have paid the amount price which shows online with my credit card.
But after several days, I got another confirmation payment email and the price that they charged was higher than I expected.
It was so shocked for me. Also, very late shipping. TT
Date of experience: November 14, 2015
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
Very happy with the dress we ordered. It was so cute on my daughter and she got lots of compliments. We told everyone which website to go on to buy one for themselves. It is nice to have a place that still sells modest dresses.
Date of experience: July 26, 2015
I ordered three items a month ago and haven't received a single one... everytime i try to email the company website it come back... i am very sad that people still take people's money and not follow through with what they are being paid to...
Date of experience: September 29, 2014
Hi Kim,
This is tbdress service on sitejabber. Could you give me your order number so that i can check the details of your order.we feel sorry to make you feel bad. I'm here sincerely hope to solve your problem as soon as possible. Looking forward to hear from you for your order number.
Regards,
Tbdress service.
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
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Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you have not received your order, but could you please tell me your order No. And the shipping method you had chosen. Hope you could kindly understand that the delivery date depends on the processing time and shipping time. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!