TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
Don't ever deal with this company... they are scam. Ordered an item from them mid January and they said will email me the confirmation of shipment but I never received it. When I asked them, they said it's still not shipped because it didn't pass thewquality control and they need to 'redo the item. Until now, there is still no news about my item. It's like I just gave them money for nothing. So, if you don't want to waste your money... don't ever ever order from this company. Please so they stop doing this and stealing money from people... Priscilla
It took over a month to receive my order with no updates at all. When it did arrive the quality of merchandise, well the dress feels like paper for real. Be aware that the plus sizes on this website are not plus. Ordered several items all are too small. The 4x fit my daughter who is a med at best.
You have so many clothes to choose from and it feels endless! Plus there are a lot of good prices, its not to expensive for some people so they cab get clothes for the kids and I am sure they will enjoy picking out their own clothes they wanna buy and stuff like that, and they have a lot of cute outfits that will fit the style they would like so you don't have to worry about anything like that
Ordered 3 formal dresses for my daughter's wedding. I followed the merchant's recommendation to ensure I had the right measurements and then ordered one size larger to ensure they fit. When received, all were too small and the colors are nothing like those shown online. After trying on once, I contacted Tbdress to return them all. Two days later I receive an email telling me they will not give me the return address (China) until I accept a 40% refund. That's $255 I loose for dresses they can resell (even though they will tell you they can't resell). I have this purchase disputed - still waiting. DON'T BUY FROM CHINA!
The shopping with tbdress.com was a pleasant one, easy browsing and details of product were described and listed clearly. Payment process was smooth.
The best part was: Purchased product was delivered on time with all email notifications re the progress, and the product reached expectation absolutely. Actually, surprisingly better than expected.
I'll definitely shop with tbdress.com again.
Thanks,
Ellen
I ordered from tb dress 3 months ago and am still waiting for my shipment. I have yet to speak with anyone live. Someone named Heidi is answering my emails with very poor, poor customer service. I do not recommend this site at all. It has a been a nightmare. I want my money back and havent received it either. This website does not care about their customers. Its a wonder why their still in service. They have no good customer service. I want my money back..
The most important thing about ordering this dress from tbdress is the fact that it was well designed. It met all the standards that would have called for a higher price than the site asked. My evening party went well.
Simply marvelous merchandise. I'm glowing in fashionable TB dresses. The complement's are outstanding. I'll remain a TB dress customer for years to come. The fabric and the feel of material easily worn. Thanks TB dress fo making me a success.
Absolutely beautiful clothing! I am very pleased with my recent order from tbdress. Every item I ordered fits perfectly. Great service. Fast shipping! I received my order within 15 days :) I highly recommend to all who want to look fashionable!
I am happy with their overall performance but the support’s response time was not very appreciable. I expected to be answered within 24 hours time (as I was told) but it took more time to hear words from them. Having said this, I still grade them a good service.
Quick & convenient. Great selection of men's styles. Very happy I shopped here. Will come back & also recommend to all my friends. I dislike shopping in stores & purchase 90% of my clothes on-line. This is a great site.
The quality of the clothing is very nice, with clean stitches and beautiful hand painted designs. The shipping speed was also very fast, and everything delivered on time as I had wished, so I am very grateful and pleased with my purchase. I would definitely recommend this service to my friends and to others, as you can expect high quality clothing for a decent price with good customer service and decent shipping rates.
I've bought about 3 parcels with about 2/3 items each order and must admit that I'm impressed, takes a few weeks for delivery but apart from that and the fact the sizes are deceiving, about a 10 being the largest! I've never had a problem, really bummed the website isn't up and running as was going to order again for me and a friend, I'm surprised so many people have been disappointed when I've not had any issues, but in my personal experience it's not been a scam!
To be honest, I wasn't 100% confident about ordering from tbdress, but I took the risk. I am so glad that I did, the dress is perfect in every way! I ordered it in hunter green and it is simply stunning! Perfect for my year 12 formal! I had doubts about the dress as some of my friends have had bad experiences ordering dresses online. But after my experience with tbdress I would definitely recommend them to everyone I know! Affordable, gorgeous dresses which are shipped quickly, who could ask for more!
This dress fit perfectly.The material is very comfortable also. I have a wish list of many other items I would like to order now that I see the inexpensive price had nothing to do with the quality of the clothes.
I'm really not sure where these positive reviews are coming from. I assume the company pays people for those. This company uses photos from other manufacturers and ships you a cheap knockoff. My dress arrived with a hole in the waistline and a completely lopsided neckline, in addition to it NOT being the dress I ordered. When I contacted them for a refund, they told me the issues with my dress were "very normal" and even "famous brands" have these issues. Don't waste your money on this gross scam company.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I am not a bride or a groom, but I helped my sister with her wedding and it gave us great ideas for that big day. Prices were reasonable and shipping was OK! Overall, I ordered many nice items from this site for my sister's wedding, and was pleased.
TBDress.com has become my go to place for beautiful and affordable dresses! I recently ordered three vintage style dresses for my trip this summer and they're perfect! I can't wait to show them off! Easy online ordering and on time speedy shipping. I will be coming back for more!
You will order things on their website and they will charge your card, but suddenly when it comes time to fill the order it will suddenly be out of stock and you will never receive it or get a refund. I have gotten stuff from them a few years ago and didn't have this problem, but now they are total frauds.
I purchased my dress, thinking I'd get what they have on the site... nope... it was bad. The bottom skirt was horrible, it looked like a halloween dress... seriously, go to a serious store, don't stress yourself and waste your time with tbdresss! You will regret it... never again will I shop there.
This company is complete crap. I am a very tolerant patient person but my experience with this company has been a nightmare! I order 2 items from them in the fall and was unhappy with the quality and size was wrong when I received them! I contacted them and they said rather than return the items that they would replace them with items I found fore suitable at a discount. I have since then chosen 6 different items and each time am told that they are out of stock~ even though the items are currently for sale on their website. It's complete crap. The quality of the clothing I received was terrible! This company is a total scam!
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
Based in UK I thought I was dealing with a reputable company./ Ordered Mens shirt and Jackets in size Large. Merchandise came from Chine in Oriental sizes which meant it did not fit me and was poor quality. Tb dress were initially reluctant to offer a refund. After being persistent, got a partial refund. I was not happy. I paid through paypal luckily and got Paypal involved who agreed to act for me and get the FULL REFUND.
Got email saying will offer me a $5.00 coupon as a gesture. This is pathetic and insulting. As this review is gathering momentum, got another email from Tbdress with the same amount of gesture of $5.00. I am not having it from Tbdress.
Tip for consumers:
dON'T WASTE YOUR MONEY AND TIME WITH THESE PEOPE YOU WILL BE DISAPPOINTED.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
My Experience was fairly well, as I ordered my prom and graduation dress through this websites I can definitely recommended. However, once, a dress came dirty ( there was a black stain on the back of the dress). Nevertheless, I guess that was like a one in a million case because all of my other experiences have been worthy of five stars
Interacting with the site was a remarkable experience from onset to purchase. I cannot say enough good things about the level of client service that was provided, no matter what I was asking, or what time of day it was, there was someone to respond to my every questions, always in a clear and comprehensive way. They truly helped me and partner alleviate any trepidation of purchasing a dress onlone.
That's their first lie. I ordered a wedding dress online, took 3 weeks to receive. Zipper was not down the back, it was in the armpit. Couldn't physically put the dress on due to recent shoulder surgery. Never even tried it on. Tried to return it but after 5 back/forth messages with their customer service, they said they'd refund 10%. Buyer beware!
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team