• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user gulshank1
1 review
2 helpful votes
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July 16th, 2018

The best thing for Tbdress where they never lacks is their quality of the product and delivery time. I do have app too in my phone and I usually purchase for me, family and friends from them. I always get the product within deadline.

Thank You

Thumbnail of user marial47
1 review
0 helpful votes
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August 21st, 2014
Verified purchase

My wedding dress arrived earlier than expected. It is beautifully made, feels lovely and I know I will look like a princess on my special day. TQ so much for such a beautiful piece. Customer service was fast, good and efficient. Live chat is great! I also bought another red dress for my tea ceremony which I absolutely love love love! Tq TBDress and I will definitely buy more from yours my sister is getting married too and I saw a bridesmaids dress that will do just the trick!

Thumbnail of user jessit2
1 review
1 helpful vote
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September 3rd, 2013

1. I loved the outfit that I choose for my kid. It was her birthday and I wanted my daughter to look most beautiful. One of my friends told me to check out kids' collection on tbdress.com. When I stopped over this web site I was absolutely amazed to view such pretty assortment of clothes for kids. I bought a lace dress which made my daughter look beautiful than ever. I also ended up buying a dress for myself for the party. I am giving five stars to this web site as they have exclusive stock and they ship the identical product which is exhibited on the site.

Thumbnail of user ecec3
7 reviews
91 helpful votes
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June 21st, 2020

Although their website looked pretty shady, I took a chance and I ordered a shirt from TBdress anyway. One month after I purchased the item they finally got back to one of my emails asking about the shipment and provided me a FAKE tracking number. It turned out the item was never shipped and they do not refund people. It's a HUGE scam, they are thieves just like many other Chinese originated websites. Don't waste your money on these scumbags!

Thumbnail of user laureenw
1 review
2 helpful votes
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January 22nd, 2014

I bought a certain dress from TBdress where got the style and taste i needed through online shopping at a reasonable price. I was able to pay for these dress through paypal, which is actually a safe way of buying. Thanks alot TBdress.com I Really Love your Customer Service.

Thumbnail of user ingrin
1 review
0 helpful votes
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September 1st, 2015
Verified purchase

I started to get to know TBDRESSES only recently, but my experience with this company has so far been most satisfactory.
My first order was delivered a few days ago. It is item *******, a colourful, soft Korean style blouse. It's so amazing, I ordered a second one already! I'll be keeping a close eye on what's available from this site.

Thumbnail of user jamesm790
1 review
8 helpful votes
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February 12th, 2018

Realized after the fact that this company is based in China and what you order will ship from China and take a month or two to get there. Have yet to receive my order and since it will arrive to late to give as a present I am going to have to write it off. After reading the reviews here I realized, too late for me, that the reviews on their site are fake.

* TBdress attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hi,
I've checked that your order had been delivered on Feb, 17. Have you received it? If there's any problem, please feel free to contact with us via sns@tbdress.com. Thank you.
Tbdress

Thumbnail of user menuj
1 review
11 helpful votes
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August 26th, 2013

I was always nervous to shop from any online shopping store. Then my colleagues told me to browse through tbdress.com and asked me to check out the variety of dresses. When I checked the dresses available in different categories I was completely stunned. First I was feeling hesitated to shop from this web site. But after going through payment policies and other terms I felt secured. I must tell everyone reading this review that this site has got mind blowing dresses and that too in different ranges. Only with single click I bought the dress and whenever I wear this dress I received lot of greetings.

Thumbnail of user sylvies11
1 review
1 helpful vote
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July 11th, 2019

I had ordered a gown and paid the extra for custom measurements. I was originally relieved when my dress arrived then i tried it on. It was about 8" too long and 2' to tight. After finding out that altering it would cost more than the dress because of the work involved and the fact that the dress is so tight, i can't sit down, I asked them to return the dress so i could get a new one that fits. After a few emails, refusal to do a refund or an exchange and a 30% offer on a second dress, they are no longer responding to me. I am changing my review. I am filing a dispute with paypal

Thumbnail of user kaceyl13
1 review
3 helpful votes
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June 9th, 2022
Verified purchase

The site got me my first order in a timely manner. The dress I got was beautifully made and the quality was amazing. However, that dress was to small, so I ordered a replacement. That was April 7th 2022, and I haven't received a dress or update for some time now. I was told they would rush ship it and it still hasn't even left the facility yet. At this point I really just want my money back.

Thumbnail of user perryk11
1 review
0 helpful votes
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January 17th, 2014

I was a bit tense cause i thought they could do a mistake and bring an oversized or undersized dress and this was made worse when i got to read some reviews about tbdress since i had placed the order before reading them. But all this turned out to be unnecessarr worries as my dress arrived in a very perfect condition and in time!

Thumbnail of user fooziaf
1 review
0 helpful votes
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October 13th, 2018

Absolutely loved these pants. Wonderful, soft, high wasted, comfortable and very form fitting. As a working out legging junkie I totally love these. Black dress is pretty too. These are exactly what i was looking for. I have had a hardtime finding the material that is somewhat thicker and tighter, but not too thick and tight and also high rise. These are perfect. Color block Round neck i bought.

Thumbnail of user primal
1 review
0 helpful votes
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August 13th, 2014
Verified purchase

I’ve ordered several items from tbdress and all have been of respectable quality. Shipping has been surprisingly quick for this distance and usually at no cost. Low prices and free shipping with good quality and excellent selection of goods. What more could one ask for. Only one item was lost and they reshipped at no extra charge. Excellent customer service with frequent communication on any issues, a great organization.

Thumbnail of user sandyn12
1 review
1 helpful vote
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June 13th, 2014

I ordered my flower girl dresses from tbdress over two weeks ago. I finally got them in today. They are beautiful but such a headache to get them delivered. Apparently all their dresses are made to order which is not listed on their site. Might order from them again if I'm not in a time crunch

Thumbnail of user mirelal
1 review
5 helpful votes
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March 8th, 2018

I brought two jackets and neither one fits me. There was no return label or address included with the package. Like the site suggested I contacted customer service, however I have never heard back. I messaged them on Facebook and they responded but never provided return address. I wish I would have read the reviews before!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hi,
So sorry to hear you had some problems on your order. I could see our representative has emailed you and let you know the return address, could you please kindly send a reply? And you could also let us know at sns@tbdress.com. Have a nice day. Best wishes, Tbdress Team

Thumbnail of user susans221
1 review
0 helpful votes
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May 8th, 2016
Verified purchase

I ordered a white dress last minute. First I thought it would not coming looking like the picture specially since it is white but then when I got it I was surprised that it did worth what I paid for and can't complain. It also came within a week of my order so that was awesome!

Thumbnail of user andream174
1 review
3 helpful votes
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November 10th, 2017

I was looking for cheap vintage dresses and i kept on having no such luck. Everything was expensive and didn't have my size. Then i found this wonderful shop and i absolutly fell in love. When adding to cart they let you pic a size and shows you all the measurements in both cm and inches. The only thing i will say bad is that the shipping was $11 i could of bought another dress for that price.

Thumbnail of user sarahl74
1 review
11 helpful votes
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October 21st, 2014

My items took almost a month to reach me and when it did it didn't look like the item I purchased. It fits very poorly and looks so cheap. Their site is filled with cheap Chinease knock offs. There customer service stinks and it costs as much as the item to ship back to China. Stay clear these people are crooks.

Tip for consumers:
DO NOT purchase from TB Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Sarah,
I'm sorry that you had a unpleasant shopping experience on our website. Our website has several shipping methods, if you choose super saving shipping, it will be slower, if the products are resisted at customes, it will take longer to reach you. You may be choose super saving shipping as shipping methods, so it is not arrived very fast.
Also, thanks for pointing out our problems, we will try our best to improve our customer service and website quality.
Best regards!

Thumbnail of user ellat6
1 review
8 helpful votes
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February 24th, 2015

HI,

I am a little disappointed with TB Dress. I ordered two bridal gowns on Jan 25th, and I have yet to receive them. I emailed customer service one week ago, but they didn't reply back. I am very concerned, and need to know the details of my order.

Please reply.

Ella

Service
Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you are not satisfied with our service, hope you could kindly understand that we are manufacturer not reseller, and the delivery date depends on the processing time plus the shipping time. Could you please tell me your order No.? After you have sent me the order NO. Then I will contact with your exclusive customer service representatives and let them solve your problem as soon as possible. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!

Thumbnail of user joec667
1 review
1 helpful vote
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June 20th, 2019

My wife ordered 2 dresses from them. Sized to the instructions they provided. When they were received ( in a plastic bag for shipping) They had a musty smell. They also didn't fit even close to the sizes provided. Returning them cost a fortune, They responding stating that the return amount would be less, 4 days later they emailed the return amount would be $30 less than the first email. 2 days later they changed the return amount down another $2
Still fighting with them. And have not seen a refund. Stay away this is a total scam business.

Thumbnail of user johnniet7
1 review
0 helpful votes
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February 21st, 2016
Verified purchase

This is the first time I will be ordering from TB dresses. I am so please with your selection and sizes. It is hard to find beautiful things in plus sizes, but you guys have out did yourself. I know everyone I know will hear from me about your wonderful dresses.

Thumbnail of user melinag1
1 review
1 helpful vote
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November 5th, 2015

I found my dream wedding dress and loved it! They altered the dress for me and it fit perfectly. I suggest ordering your wedding dress from here. They are really professional, patient and helpful. It was a great experience. I will order more things from TB Dress in the future.

Tip for consumers:
Please measure yourself before ordering

Service
Value
Shipping
Returns
Quality
Thumbnail of user cindyr38
1 review
0 helpful votes
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November 14th, 2015
Verified purchase

I plan to wear this to my son's wedding and outdoor reception next spring. It has all the features that I love in a comfortable AND attractive dress: wrap style, loose yet flattering skirt, soft ruffles and 3/4 sleeves. I do hope the material has a bit of stretch to it.

Thumbnail of user joycea36
1 review
1 helpful vote
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March 11th, 2018

I would definitely recommend this to everyone. It makes me happy. I am a proud customer. I'm absolutely gonna come back & shop again. The experience was all around great. The quality & service was great.

Thumbnail of user bellac85
1 review
3 helpful votes
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April 9th, 2022

Placed my order on November! It has only shipped in February and today is April 9 and I never receive my order. Try to get in contact with the website and ask them to track it but they did not even did so! Idk know if I will get ever my money back or the cloths but honestly just don't buy from this shore! It is a waste of time, waste of money and stress that could have been avoided! And one of the dresses I received from a previous order was honestly ugly

Service
Value
Shipping
Quality

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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