TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
Was very impressed with the goods ordered that were sent in undamaged packaging and the way I would have picked them in a shop - as well as packed in a box and dispatched soon after placing the order and sent with signed for delivery. I have no hesitation to order dresses from this company again in the future.
Being positive is my moto except when it makes no sense because there is absolutely no positive thought towards an experience. This company is fraudulent. I ordered a dress that didnt arrive in stated delivery time so the company sent an email explaining it was not ready. I decided i wanted to cancel the order per my right as stated on their website. They replied that they can cancel my order but could only refund me my shipping cost and keep the cost of the 150 dress! What type of business is that. Their rationale is that the size 6 i ordered is custom (huh... how?) I urge you not to trust this shady business! Trust me
Hi, I have bought several items from tbdress and the best being my wedding dress and also my daughter in laws wedding dress, both fit perfectly and were up to A++ standard. I have also ordered myself a mother of the bride dress even though I am mother of the groom lol. Can't wait for it to arrive
Never but never do not order through this page!.
I made my order and I got a message that is no items on stock. I then ordered again for other things and they I gave message again out of stock. I never got money back and another request. Been cheated... you be really careful... they are scammers :)
Dear Hank,
This is tbdress service on sitejabber. I'm so sorry to hear that you have such an experience with tbdress. Could you please give me your order number so that i can get to know the details of your order. Hope I could do something for your shopping with tbdress.com. One thing I could ensure you that Tbdress has been doing business online for years with no spam, no scam. Therefore, do not worry about your money spent, I could give you feedback about your case. Waiting for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service
"Fell in love with this dress first time i saw it. I knew i had to have it! I want it in every color! I contacted customer service before ordering just to make sure i will get it on time before the event date which is 12/10. I am so grateful TBdress for keeping your words with the fast make & shipping of my dress. Although it was rushed everything was perfect! I am a very satisfied customer. I can say that i finally found my dress shop!
I highly recommend TBdress! Good quality items for low price, sizing is customizeable & it is made to order! I will spread good words about your website. "
I paid $130 for a dress for my daughters wedding. It was defected, very poor quality. They will not give me address to mail it back, and will give $30.00 and keep the dress. That is poor customer service. I am out $100 and still need to buy a dress for my daughters wedding. Would be nice to get more than $30!
Impressive place for having women's fashion stuffs. I'm very happy to get the delivery on my order on time. The collection is awesome here and their huge collection helped me to get my own dresses as I wanted. The clothes are affordable too. Their seasonal collection and the trending super hot dresses are really beautiful. Also the jewelry collection is outstanding here.
I've been waiting for nearly a month patiently. Hopefully the dresses will be A1 aka beautiful... Right nite I'm a little Leary but I reads the reviews and ordered just to see what the experience will be like. I need the dresses for 2 weddings. 1 is this week and the other is for a bridesmaid trial. If the bridesmaid dress is nice, I'll definitely order more for the other bridesmaids. Until then... I'm just waiting patiently since September 2nd.
My birthday was fast approaching and I had no dress for the small party I was organizing. I was turning 18 so being sexy was a trend. After searching on Google, I chose this site because of the price it offered. The dress came as described. I rocked in my birthday. I am so happy! Thanks
Please, Please, Please DO NOT buy from this website. The outfit that I received looked NOTHING like what was on the website. I could only get in contact with someone through the message option. They will not give me a refund. Lesson learned.
I wont ever order anything from here again. Ordered a dress custom made and they didn't do it correctly. Also was a very cheap version of the picture model. They blame it on me measuring myself wrong. But is just bad quality. Smells weird too. They didn't refund me either or fix my problem. I had to email rhem many times to get only a portion of my money. Also orderer a garter and the detail fell off when I took it out of the bag. Was just glued with silicone. Save your money and get local product with good return policies like macys. For same price I could get way better dress. Don't let their pictures full you
Tip for consumers:
Dont let them full you
Products used:
None
Hello!
I bought and paid the amount of $47.71 and I just received only this:
Bohemian Style Floral Prints Chiffon Women's Blouse
Would you please send me the others items or my money back as soon as possible?
Order Number: *******
Grand Total: USD $ 47.71
Thank you,
Gracie Molina
Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to sns@tbdress.com, we will try our best to help you solve your problem. Have a nice day.
Tbdress
I was chosen as "Employee of the Month" and was of course very happy about it. But I don't have anything to wear. While browsing I stumbled on the site tbdress.com and checked out their designs. The prices are very reasonable and the shipping time is realistic.
I had a hard time deciding since I like a lot of the evening dresses. I finally ordered the Sweet Sheath/Column Spaghetti Straps Evening Dress. I tell you, I felt like the most beautiful woman in the room as I was receiving my award. It is one of the most memorable nights of my life. I will definitely recommend this company to my friends.
Tbdress is no better than JollyChic, Ericdress, or Twinkledeals. They all suck. The clothes do not fit a normally sized person, they fit some teeny tiny waif with a 2 inch waist. The prices are great but the headaches caused by these China-based companies are just not worth it. Buy in the U.S. It costs more but it saves more in time, asprin for your headache and Valium for your nerves trying to deal with these morons who do not understand what you want or why you are upset at not having received an item ordered 6 friggin' months ago. Total morons. The only thing I want from China is a chess set made of marble. Keep your friggin' cheap $#*! clothes.
So after receiving a truly poorly sewn dress, customer service was quick to respond. I sent photos, and they gave me two options, neither of which was a full refund. I was able to recoup $80, which was the best they offered. In exchange they asked for a 4 Star review. Thats not happening. If the full purchase price had been refunded I wouldve done so. My advice would be to read the fine print carefully. Dont purchase the dresses that are made in China or are custom sewn unless you want it to look like a 3rd grader made it. I will, however, say, that Sherri, the customer service person, was pleasant, and Im sure she has to deal with a lot of complaints. Its not her fault, but I wont be shopping here again.
* TBdress attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Awful. Just awful. When you order it doesn't say that they are in China or that the clothes need to be "made". Took 8 weeks to receive. Total joke. Looks absolutely NOTHING like the coat I ordered... wasn't even a coat - it's a sweater. Kind of... it's a rag! This "XL" coat wouldn't fit a 5 year old. The measurements on the website mean absolutely nothing! Thank God my credit card company agreed. Run as fast as you can away from these bozos. Now I know what TB stands for... TOTAL BULL****!
We ordered a pair of sandals in the beginning of February of 2020. First of all we did not receive the sandals until the end of July when it said it would ship within a month. When we finally received the shoes they were defective, smelled extremely like smoke and did not look like the picture. At this point I was extremely disappointed and wished to make a return. The company refused to follow through on the return until we threaten to contact the better business bureau. At this point they refuse to make the return and are only offering in store money. I left a nasty review on the shoes and they have to accept the reviews to be put up, therefore that is why their are only 4 and 5 star reviews on their website! This is a huge warning stay away from tbdress.
Although it has been several months since my wedding, I do not want to lose the opportunity to do a review of my wedding dress. I can tell you that the delivery was fast. The quality of precious stones and organza fabric as well as the seam was very good. The dress was my size because I ordered it to custom made. I just had to fix it in the back, because the transparent fabric was wide. Her train had the perfect cut and she slid gracefully, being perfect in all the photos. I recommend this website for their good quality, customer care and great prices
One thing I love aboutTBDress.com is they have all the latest styles and the super fly ish you cant find in the stores. When I 'm wearing my apparel from TBDress people always ask me... where you get that son? I be like TBDress.com... tell em E2AG sent ya
I usually shop from Tbdress. When it comes to my experience with Tbdress, all I have to say is that tbdress is a very serious online store. They have a great collection of dress. They mean business every time I place an order here I get fantastic help from the staff at times I want a dress but am not able to choose the color or may be type but once I inform any of the staff, the problem just vanquishes. I just love tbdress.com. They also offer great discounts.
I ordered a custom sized dress. When it did arrive though, the length was WAY longer than it should have been and the bodice ballooned out. I would have been perfectly fine with exchanging for a different dress but I couldn't get ahold of ANYONE. I sent them two emails within a span of three days and never heard anything. I then tried even live chatting with someone, hoping I'd maybe have some luck there, but almost as soon as I began, they'd say they were too busy at the moment. That was when I just wanted to return my dress for a refund of my money. The problem is I can't get a hold of anyone! This was definitely the worst online ordering experience ever. Do not order from them!
My aunt had told me about this site, and as always I was eager to try it out. I saw a dress I wanted for my birthday so she bought it as a present. The dress came in and it was just like the picture represented! The fit was perfect and everyone complimented on it! I will shop more on this site!
I had ordered three dresses from the tbdress. The dresses were awesome and of high quality. The prices o the clothes are very cheap compared to other outlets. I really appreciated their service. The packing of the clothes was incredible. The delivery was on time no delay was made. The customer service ensured contact till the clothes were delivered. I wonder what else some other customers need because the service was super cool. The three dresses I hand ordered came exactly what I expected. Tbdress is one amongst many online stores that provide quality service to their customers. Tbdress is one of the shopping areas online where if you need quality service and quality goods you go for. I really was exited with the shopping and would recommend other buyers to get the clothes of their choice from the online store. As for me I will continue to be a regular customer on the store since I did enjoy the service.
Just to warn future buyers TB dress did not post items of mine instead took money from my account for items I did not receive look at email sent by TBDRESS... Dear Privashni Bermal,
Thank you for your concern of our website.
"Thanks for your reply, since we have deduced the shipping fee $11.4 that was charged by courier."
Got my refund from my credit card company but that's not the point just be careful when buying through this company. Months go by items never arrived... Heads up
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I love my over the black velvet boots! They came pretty quickly. I wanted to wear at Christmas and all six of my sister's loved them and we're telling all their friends and family about TB Dress and all the great items on the website!. Thank you foe my merchandise I really love everything I bought, thank you, Kimberly M Chambers.
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team