• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user vernat
1 review
0 helpful votes
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August 19th, 2014
Verified purchase

Ordered my 2 flowergirl dresses here and then just two weeks later I read reviews on this website about them. I was horrified and so upset that I did not read the reviews before I had purchased. Well, they just came in, and I am absolutely amazed! First, the dresses came perfectly wrapped and exactly what I had ordered. They were much higher quality than I had expected coming from China and the colors match my wedding colors perfectly! Thank you so much for making my flowergirls beautiful and offering such a great price on dresses.

Thumbnail of user nancyt31
1 review
0 helpful votes
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May 9th, 2015

The dress is awesome it LOOKS great, just what I was hoping for my wedding. The construction to shape the bodice is really great for support and the lace-up back makes it almost impossible to not get a perfect fit. The only small issue I have is the straps are too short, but I'll make it work by adding some length to the back of them - and it shouldn't be an issue if you don't wear the straps. Shipping was super fast, I'm glad I went with Tbdress, They were very responsive and helpful.

Thumbnail of user alices54
1 review
5 helpful votes
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August 18th, 2015

When I placed my order, i was expecting to get the exact quality I saw on the website. The delivery was late and the clothes and bag was certainly not what I ordered. I was sent the wrong size, the bag was poor quality I just dumped them in the bin where they belong.

Tip for consumers:
Do not wast your money buying. The products are poor quality.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user charlies67
1 review
0 helpful votes
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May 29th, 2017

TBDress has a lot of good options to offer in womens' clothes, shoes, and accessories. From blazers to bodysuits, swimwear, lingerie, and everything in between--they truly have it all! And a great prices, too!

Thumbnail of user bblythec1
1 review
0 helpful votes
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December 16th, 2014
Verified purchase

I was so pleased with the quality when I recieved my dress from TBdress! The processing and delivery time was quicker than I expected as well. I will be recommending you guys a lot! Thank you for coming through for me when I needed a miracle to happen.

Thumbnail of user breannaw
1 review
3 helpful votes
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September 18th, 2013

Worst customer service ever. I custom ordered my dress and when it came it was nothing like what was shown or what I asked for. When I tried to talk to them about this they we not understanding and said that it was my fault, even though they did not make it like I requested. Also, the quality of fabic is much cheaper than they show on the website. My dress cost me $229, but with alteration the total has gone up to almost $900. The horrible quality and customer service aren't worth the "good" price.

Thumbnail of user centhiaw
3 reviews
35 helpful votes
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June 27th, 2015
Verified purchase

I ordered a really cute Leopard print dress and what I got was way more beautiful than I imagined. Loved the material and the lining was perfect. It fit like it was made just for me. And the shipping didnt take forever either. I highly recommend this company

Thumbnail of user odelettel1
1 review
1 helpful vote
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July 7th, 2014

I've ordered on the tbdress website many times and I haven't had many problem. They're shipping is pretty fast too. I ordered on 20th of june and it came 7 days later! They're packaging is really good. Everything is well packed and when you order jewelry they put it in a separate bag so it wouldn't get damaged and they wrap everything with tissue.

Thumbnail of user margarets104
1 review
0 helpful votes
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May 6th, 2017

I am glad I finally placed my order. Your website has some beautiful shoes! I love feminine clothes and shoes and I will refer other people to your website I tried to place an order yesterday but I finally placed my order today.

Thumbnail of user rahulb7
1 review
0 helpful votes
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November 23rd, 2015
Verified purchase

I am a first time user for the website and was very much happy with the user friendly easy to operate website, easy order placing and quick delivery options. The collection on the website is awesome and is worth purchasing.

I bought Solid Color Buttons Decorated Men's Jacket

Item Code: *******

Thumbnail of user brittan373
1 review
2 helpful votes
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December 13th, 2015

They see a bad review and throw up multiple "good" reviews all on the same day. My shipping was suppose to only take a week, and it's been over 1 month (still haven't received it). No one emails you back regarding concerns. HORRIBLE DO NOT BUY!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user amandai2
1 review
0 helpful votes
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July 13th, 2015
Verified purchase

I clicked on a link for TB dress that I saw on Facebook and was amazed at all of the beautiful items. Price and size selection are excellent as well as customer service. For online shopping, I highly recommend shopping TB dress!

Thumbnail of user juliay2
1 review
4 helpful votes
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December 20th, 2015

I ordered a dress back in November. The delivery date was supposed to be December 8, but I never received it. After much emailing and trying to get replies I only received a $10 refund because the dress "accidentally shipped" even though it still didn't arrive. I was even told before that I wouldn't get a refund until I changed my previous review about them and made it a positive one, which would require me to lie. I then contacted Better Business Bureau, which is then only when I received a dress. I received a dress, not the dress I ordered. It doesn't look like the one that was advertised on the website. I write this review not to complain, but to let others know not to waist their time with this site, for I know I am not the only person who has had major issues dealing with them.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user tiffanyb11
1 review
1 helpful vote
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May 9th, 2013

I ordered a dress about 2 weeks ago, I have not been able to contact the company about the status of my order. When you dial the number it just keeps rining then you get a voicmeail, the chat link always says we are busy and gives a link to the website. This would be my last time ordering

Thumbnail of user vickieg14
1 review
1 helpful vote
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March 24th, 2018

I would like a return address that is in the USA in order to exchange items. The lack of this information to the públic is cert frustrating and even cause consumers to avoid ordering from your company.

Thumbnail of user hudaa8
1 review
0 helpful votes
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December 20th, 2016
Verified purchase

I bought this dress from TBdress. I wore this dress at a party for a friend and it was a nice compliment to the dress of color and quality of the cloth used and the cutting and sewing.
I would advise buying the dress and shopping from the site.

Thumbnail of user corneyb
1 review
0 helpful votes
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November 27th, 2016
Verified purchase

Got my boots in time for my party! They are beautiful and what I saw on the web is what I got. Amanda assist me with my order, always emailed me back - no problem.

So Happy - thx Amanda
(South Africa)

Thumbnail of user evelynu1
1 review
0 helpful votes
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July 29th, 2015
Verified purchase

Everyone who saw me wear my dress has all praises for the material and quality and it futs me perfectly. The timing of delivery was awesome. I always love to order from TB Dress. It has never failed my expectations.

Thumbnail of user angelab88
1 review
0 helpful votes
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November 2nd, 2015
Verified purchase

I had a very nice shopping experience with TBdress, I found the cutest dress, in my size, (which hardly ever happens!) in an advertisement right on my facebook page. I clicked the link and got the dress with no hassles at all. I also found a few others I would like. I really wish this site had a wishlist section like amazon does so I could have saved the other dresses for future purchase. The only other thing was that I wish this site had it's own payment gateway, you have to go through paypal to checkout. But they have really great dresses, and the sizes are pretty accurate to what they post in the measurements. Do be sure to check those because if you just go by US sizes you will not fit into dress... I am a size 14 US and I had to order a 2X because their sizes tend to run small.

Thumbnail of user pollyw5
1 review
3 helpful votes
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December 24th, 2015

I order item from tbdress and they sent me the wrong item and I contact the customer service tell they that they sent me the wrong item and they tell tell me that the item is correct and I tell them that it is not correct. They are not listen to me. I want the item I order. I am very unhappy with them.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user carmenm440
1 review
0 helpful votes
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August 20th, 2021

The color was not the same. The material was not the silky material that was in the picture, instead the material was thin and see through. After waiting a long time to receive the product, it wasn't giving what it was supposed to gave.

Tip for consumers:
use a different site

Products used:
dress

Thumbnail of user donnag32
1 review
0 helpful votes
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July 19th, 2015
Verified purchase

Well wasn't sure about ordering from China so far away but I had nothing but good customer service the whole way your company is right on the mark and your prices are great and the merchandise is wonderful will be ordering with your company again very pleased with my service

Thumbnail of user ellyne
1 review
0 helpful votes
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August 25th, 2015
Verified purchase

I've ordered smaller dresses and also a wedding dress from TBdress. The turnaround time was quite fast, even for a custom-made wedding dress. The shipping was affordable and quick. Quality was good, the smaller items were as described. The material on the wedding dress was kind of scratchy, and you could tell the fabric quality wasn't as high as the ones I tried on in boutiques -- but that is to be expected, since I paid so much less on TBdress than I would have otherwise. The lace on the dress was not exactly the same as the picture, but it was close. For the price, it was a lovely option and I would recommend it for brides on a budget, with the understanding that you might want to do a little altering yourself once you get the dress in.

Thumbnail of user ajayc5
1 review
1 helpful vote
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February 12th, 2017
Verified purchase

I love this Website it's has Amazing Products... The products here are very high quality and you won't regret buying from here... I personally am putting this out there for eveybody to try. Check them out like frfr!

Thumbnail of user bernadetteh2
1 review
0 helpful votes
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November 22nd, 2015
Verified purchase

Ordered from TB Dress.

Dress arrived fast and was exactly as pictured. The measurements were exactly as advertised. I have read negative reviews so I was not expecting this to work out so well, but I couldn't be more pleased with the dress or the service.

One area where there is room for improvement: I also ordered an accessory to go with my dress, but the sizing of the accessory did not work for me.

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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