• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user patriciag15
1 review
0 helpful votes
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March 20th, 2014

I was looking for a dress for prom and came across one that I immediately fell in love with and then ordered it the day after. Then I went on the reviews and saw the most terrible things on here about it being a scam and got incredibly paranoid and scared that I just wasted a lot of money. But then to my surprise my dress came in exactly two weeks later and it's AMAZING. I honestly love it so much, it looks exactly how it did in the picture and it's a little big on me, but I knew that was going to happen based off of their sizing charts so tailoring won't be a problem. Maybe it was just luck that I had a good experience with this website but I love the dress I ordered.

Thumbnail of user andreash12
1 review
5 helpful votes
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November 9th, 2014

Their clothes are very poor in their design and TBdress shows NO interest in correcting any problems. As they told me over the phone. "We cant do that. That would be too expensive for us."

I ordered a coat that I couldn't use. Out of many flaws, the worst thing was that the holes for the buttons were to small so the coat couldn't be closed.
I sent them photos and have been emailing with customer service and have spoken to them over the phone. They offered me no since they thought I should rework the coat myself. Their best alternative was that I took the charge for returning the coat and they could send me a new coat or refund IF the one I sent them arrived in original packaging and in brand new condition. Their inability to recognize the coat's mis-design as a problem made we very unwilling to take that risk, and the shipping charge would easily outweigh any potential compensation I could have recieved.

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Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thanks for your review, could you please tell me your order number? We will check your order and contact you to solve your problem with the order number.

Best regards!

Thumbnail of user christiel1
1 review
1 helpful vote
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March 29th, 2014

I am getting married but didn't want my bridesmaids dresses to be too formal, I came across this website whilst trudging through the internet looking for some. I saw the site and fell in love with the dresses! They are exactly what I wanted. I would recommend this site to anyone as the prices aren't ridiculous and the dresses are gorgeous. They came very quick in the post and I can definitely say I will be using this site again for dresses for any occasion.

Thumbnail of user sabinag1
2 reviews
6 helpful votes
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December 3rd, 2014
Verified purchase

I recieved my boots and its just like Christmas. I am so impressed with the quality and feel of my boots. Really think you have a great product on your hands and i have to say theres a few jealous friends of mine that now have your web site in their hands, so keep up the great boots. Thanks again.

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Thumbnail of user sharonr27
1 review
0 helpful votes
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May 9th, 2015

I love the dress! Great fabric, great color and flows beautifully. My only complaint is very small. I wear A women's size 8 or medium (sometimes even a large) so I ordered a medium in this skirt. I probably could have gotten a small in this skirt. Don't get me wrong, it fits. It's not falling off or anything but it is comfortably loose. If I wanted to wear it as a high waisted skirt I would want it a little more snug. Over all I love it. It looks well made and I just love the flow of it! I have quite a few maxi skirts and most of them seem to have a heavier elastic material. While this skirt is stretchy it is so airy.

Thumbnail of user miran110
1 review
2 helpful votes
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November 8th, 2015
Verified purchase

First their instagram 30% off coupon code "instb30" is invalid, then after I completed my payment I get an email that the pants I ordered (and already paid for) are out of stock. They should provide us with this information before we make a payment not after. They said they would give me a refund on my purchase (which doesn't include shipping fees ofcourse) let's see if they will do it or if this website is just a total scam. So far I'm beyond dissapointed.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user shakimah
7 reviews
38 helpful votes
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August 29th, 2015

I ordered a dress for my cousins wedding which was August 15 lets just say I didn't make it I had nothing to wear.My dress showed up a week and a few day later. I finally got the dress I noticed a few glitter stains on the under side of the dress and flipped it over and it's black glue stains on the outside. So I figured I try it on anyway couldn't get my arms in my Xl dress so I just gave up Tried to open a dispute they told me no I could not. No explanation

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user judys496
1 review
1 helpful vote
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December 31st, 2019

DO NOT order from this place. I ordered my wedding dress and the shipping was supposed to get to me BEFORE the wedding. This did not happen and I received the wedding dress over a week AFTER the wedding. I requested a return label two months ago and still have not received it. It has been a nightmare and this company can only be reached by email. DO NOT ORDER from this place as you will not be able to return your item. I am stuck with a wedding dress that I can't even use and it is their fault! They falsely advertised their shipping times and the item came a long time after it was stated to arrive. Please do not order your wedding dress from them or any dress! Avoid what I went through with this company and look elsewhere

Thumbnail of user joanned9
1 review
1 helpful vote
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November 12th, 2013

Buyer take note: $20 don't buy much in China, so don't have high expectations!
Ordered a few cheap dresses. Customer services is alright for China. Product arrive to New Zealand in 20 to 30 days, required signature. Products all had cheap linings but okay shell. Two dresses out of 4 I've received are shorter than description by 5 to 8cm (one's only 75cm), so too short for me (1.75m tall), one of these dresses were lacy and looks really cheap.

The general quality is a bit poor n when I ironed it they all smelled of chemicals. So I wont be machine washing it. To sum up, I would wear 3 out of 4 dresses but may have to alter one.

Thumbnail of user annabellen1
1 review
0 helpful votes
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August 22nd, 2014
Verified purchase

Well what can I say. I'd looked at many dresses in the shops but couldn't see anything that I liked that wasn't over £2k. I was very nervous at choosing off the internet but so glad that I did. This dress took my breath away when I opened the box, it was absolutely stunning. I even had a tear in my eye with the hard work that had gone into the bodice its so beautiful and so well made. Ladies for the price you are getting one heck of a dress. I felt elegant and comfortable all day my new husband was amazed too. Don't be afraid to order and take up the made to measure service. Thank you once again tbdress for helping to make our wedding day out of this world without breaking the bank :) I have already been recommending your web site to everyone I know.

Thumbnail of user giep
1 review
2 helpful votes
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December 16th, 2015

I ordered 8 pieces of clothes 20 days ago but only one piece from my orders was shipped! I am always checking the status of my orders in your website but the latest update was December 4,2015. I am always sending you email but I am just receiving false hope from you. My orders status for the remaining 7 pieces of clothes: PREPARING? Serously? It will take 20 days for you to prepare my orders? Please don't be inefficient. Where are the rest of my orders?

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user lioudmilaz
1 review
0 helpful votes
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November 15th, 2015
Verified purchase

Few days ago I received this Solid Color Fur Double Women's Coat and wore it for Jazz Concert. Everybody was looking at me and asked; 'Where I get it?' I replied 'At TBS Dress' and when ladies asked me about price, nobody believed me, many of them was thinking it cost couple hundred dollars. I am so happy about this purchase. Thank you TBS. Item Code *******.

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Thumbnail of user valerief15
1 review
0 helpful votes
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December 27th, 2015
Verified purchase

My items arrived promptly, in great condition and fit perfectly. I ordered again shortly after the first items arrived, and ordered the red fishtail skirt with the back bow, and a new asymmetrical shirt. Both were perfect, again. I will definitely be a repeat customer at TBDress!

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Thumbnail of user amgadl
1 review
0 helpful votes
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November 3rd, 2014
Verified purchase

I received my dress fastly. I contacted customer service worrying about the dress can't arrive on time for my event, she was friendly and patient, and the dress arrived timely at last. This is one of the most beautiful dresses I own!

Thumbnail of user lucyw21
1 review
0 helpful votes
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December 14th, 2015
Verified purchase

I love the dress and would have given the company 5 stars but it took over a month from the time of ordering to the delivery which was JUST in the nick of time. However the dress is gorgeous, great quality and looks fantastic, I've had loads of compliments and it looks just fab,

Tip for consumers:
order WELL in advance if you have a special occasion in mind. sizes vary wildly too so always check your measurements, you migt be a medium in one itemand a 2xl in another.

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Thumbnail of user kellieg22
1 review
2 helpful votes
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December 12th, 2019

At first they wouldnt send my order. After I tried to cancel they absolutely would not refund my money. I got victimized and lost over 50 dollars. Please learn from my mistakes and do not order from this company! Zero stars actually...

Thumbnail of user poppyg2
2 reviews
3 helpful votes
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December 7th, 2014
Verified purchase

I have bought a beautiful dress off of TBdress and I am so glad that I bought it. I was looking for a dress to go for a party and I think i found the perfect dress. This dress is called "White Long Sleeve Hollow Lace Dress". I bought this in a size small and it hugs all my curves perfectly. The best thing about this dress

Thumbnail of user anisaa3
1 review
8 helpful votes
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October 12th, 2017

Bought a dress for my daughters wedding. What I received was a cheap rip off off. Absolutely nothing like the pictures.It looked hideous. I called and emailed instantly to return the package only to be told that there was nothing wrong with the dress and I could not get a refund. They offered me $20 of the$130 I paid and only if I sent it back. What a ripoff. I wasn't going to do another poor sucker gets the dress. If I could I would plaster reviews on every site if what a rip off tbdress is.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hello, we could't find your order based on the information you offered, so could you please offer us your correct order number or your register email address on tbdress.com? Thanks for your patience. Any questions, please contact with us via sns@tbdress.com.
Thank you.
Tbdress

Thumbnail of user diannem19
1 review
0 helpful votes
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December 9th, 2016
Verified purchase

I was so impressed an inlove with the dress I received from TBDRESS! The quality is awesome very expensive looking at a fraction of the price! Due to monitor differences the dress does look more read than burgundy in real life! That's fine though as it's a lovely type of red, deeper red! The dress does look exactly like the picture! It is a little big, but that's my own fault for not measuring myself an I went off my last sizing! I will just take it in to have that more fitted look through the waste line! My mum just adores the dress on me! It's perfect for festive occasions an the shipping from TBDRESS to Australia was great, around 3 wks which is good shipping!
I will continue to buy from TBDRESS as the prices are amazing and the clothes are quality!

Thumbnail of user tinag27
1 review
2 helpful votes
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July 6th, 2015

I have ordered 4x in TB almost a month now and I have not receive a single item. I kept on writing to them and in fairness they reply promptly but their delivery service is a pain. I love their dresses and the prices are good but you have to pay for that by the wait. I hope the TB team can improve their delivery system. I hope to get the dresses that I paid for before the year ends... :( Please TB team follow up on my order its getting very frustrating,

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Tina G.
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. Please kindly note that I have informed your exclusive customer service representative the problem you have met with, and they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Thumbnail of user jamesa97
1 review
0 helpful votes
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December 24th, 2014

I ordered a dress last week for my daughters wedding and just had to tell you that it has arrived and I am reallly delighted with it. Tidebuy were very quick and helpful. I will certainly shop with you again and recommend your Company to my family and friend

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Thumbnail of user ndivhuhom
1 review
0 helpful votes
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August 31st, 2015
Verified purchase

I love what i have ordered. A yellow 6 pcs women bag and quality. I have learnt to separate the kind of leather too. Am ordering again tommorow for 2 colours but the price its increasing everytym i open the site.

Thumbnail of user elizabetht40
1 review
2 helpful votes
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October 15th, 2015
Verified purchase

I ordered this red vintage dress for a 50s evening with my girlfriends and it is gorgeous. Firstly the colour is stunning, true pillar box red. The material is amazing and it has a stretch to it if you overindulge at dinner very comfortable. I felt like a movie star when I wore it however it is not over the top and could also be worn during the day.

Thumbnail of user ashleyt18
1 review
2 helpful votes
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April 26th, 2014

DO NOT BUY ANYTHING FROM THIS SITE! I bought a dress from this site at the end of March. It's now the end of April and I still haven't received my dress! I've sent ten emails and got no response... Every time you call the two numbers that they provided they're both always busy! When I track the order it still says "origin preparing shipment... Transporting" Its been saying that almost a month now! This site is a scam! Please don't use it!

Thumbnail of user chelsead3
2 reviews
6 helpful votes
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January 12th, 2014

Ordered 3 items in late November (sometime around the 23rd), intending them to have for Christmas- Items didn't arrive until the new year. 2 out of 3 items I am "pleased" with, 3rd item's poor quality of craftsmanship makes it almost a complete write-off (also made out of fabric that feel like burlap).
Very shifty tracking services, the whole experience lacked a legitimate feel. I could have looked past the lateness and even the item quality, but it is the lack of traceability that put me off the most. I do not intend on buying from them again.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Chelsea D.,
Thnks for your shopping with tbdress. I am so sad to hear your experience, would you please let me know your order number so that I could know your situation. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.

On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.

Kinds and regards
Tbdress service team

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About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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