• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user anjchen
1 review
10 helpful votes
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May 14th, 2014

The World Cup 2014 is just around the corner and my friends and I are trying to get ready for the kick off and the whole deal. Since we'll be attending house and pub parties, and we do not prefer sporting outfits, at tbdress.com we have found awsemo, trendy and stylish party dresses that are not over the top. Also tbdress.com has a great offer, by clicking for your faourite tema, you can win cupons. Wohoo fun for me, fun for my boyfriend!

Thumbnail of user loist6
1 review
13 helpful votes
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April 30th, 2017

I purchased a wedding dress from there. I, like so many others, expect that these items wont be exact as pictures, especially for those prices. What kills me is the sellers denial of this lol. As if they truly believe they can convince you that theyre selling the designers dress from photos. I model for the real people in some of those photos, I know better. Anyway, they pick and choose the reviews so you will never see the truth. It is a nice dress for the price. I didnt want to pay $3k on top of the $10k spent already. You get what you pay for. Feel free to email me to see pics. Edtmodelbooking at gmail dot com. USE CAUTION WHEN PURCHASING

Thumbnail of user toniw97
1 review
0 helpful votes
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July 27th, 2020

My last email to TBDress:
I will never do business with your company again. Every time I tried to reach out to inquire about the status of this order I got no response. I received one of the two items I ordered from your site and the product I received was cheaply made and poorly crafted. It looked nothing like what you have advertised on your website.

I will definitely be filing a complaint with the Better Business Bureau, but I'm sure mines won't be the first. The first package was stuffed in my mailbox, and now you're sending me an email at 6PM after USPS has already closed for the day to tell me that my package has been lost in translation. Clearly, there was an error or discrepancy on your part. Or you never had any intention of sending me the merchandise I purchased with my hard earned money to begin with.

I don't see your company going the distance with the way you all choose to do business or rather the lack thereof; coupled with the complete lapse in communication and professionalism. Hopefully the money you stole from me takes you far because I can guarantee you will never receive another dime of mine.

Thumbnail of user adm13
1 review
1 helpful vote
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June 7th, 2021

DO NOT ORDER FROM HERE. BEWARE! BEWARE! Your item will be shipped from China and poorly constructed. The customer service will tell you "it's not that bad" meanwhile I had threads popping out and pearl details falling off. Further. They REFUSE to refund you and instead offer you a minuscule fraction of what you paid for a return (when you really just keep the item - but honestly they're not even wearable). I will be reporting to the BBB and I highly suggest thinking twice before ordering from here

Tip for consumers:
Do not order here. Beware.

Products used:
NONE

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Value
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Thumbnail of user rociog
2 reviews
22 helpful votes
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April 19th, 2012

FRAUD Company! Don't order from here! They try to imitate dresses but they come short on the resemblance. If a company that has been doing business for quite a while and has a refund policy like this company, "YOU WILL NOT GET YOUR MONEY BACK!" No matter what you do. They asked for pictures, they gave me advise to resell the dress to someone else. I guess, I will be at the Sunday's Fleet Market selling their disgusting dress.
They offered me a discount on the next purchase, they really think People are that Stupid to order from a fraud company twice. LIVE and LEARN.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Email: Customer Service Dep. service@tbdress.com

Best Regards
TBdress

Thumbnail of user amyb68
1 review
0 helpful votes
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August 30th, 2015
Verified purchase

First off, I have NEVER ordered internationally on clothing. I was VERY skeptical. I figured at 25.00 plus small shipping, if it didn't ship or work out, then I learned a 30.00 lesson. I ordered the princess neckline dress and WOW WOW WOW! It DID take about 3 weeks to get, so if you are in a rush, this probably isn't for you, HOWEVER, the dress is beautiful, it fits PERFECTLY and I am thrilled! I am definitely coming back for more from TBDRESS.

Thumbnail of user mariam144
1 review
0 helpful votes
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May 9th, 2015

I found the hoodie to be true to size. Fit perfectly. I'm normally a 2x, so I got the 2x size. I wondered if it wouldn't fit right, since some clothing items are sized small. But this one was what it was supposed to be. It's warm. I got the pink one because I don't like to wear black; I wish the hoodie came in more colors. And I like the quip on the front.

Thumbnail of user maryjoef
1 review
0 helpful votes
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May 8th, 2015

The site worked with me fro the first hello mail to the last mail I informed them about the product being delivered and that I was satisfied. Not to sound cheesy but if you don't notice a huge difference in the first 10 minutes of interaction with the store's employees here to ANY other online store; you're simply not paying attention. I was relieved to enter a place that doesn't have to employ car salesman tactics and instead understands they are simply a class above the rest by their focus on the customers' needs and the desire for the customer to have a comfortable experience. Some other online stores practically attack you when you walk in just to "look" and badger you with 3 to 4 sales people constantly walking by trying to chirp in the conversation or to let you know about their guarantees! Don't put yourself through that. Here's the only guarantee you'll need... Go to this site and you will have the best experience you could imagine and trust me when I say it will be much more than a transaction.

Thumbnail of user vivians20
1 review
0 helpful votes
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January 5th, 2014

I went to tbdress to get something warm for a child of a friend. Korean Long Sleeves sweater particularly impressed me. I would choose the apricot sweater because the color is so pleasant. The cotton material is pleasant to wear and will keep the kid warm.
This shop is particularly suitable for women who want something special. It has a large range of wedding dresses and accessories. I will recommend it to another friend of mine who is getting married next month.
Perhaps I will also stop over at Clothing Section for Women to see if I can pick something up for my niece too. I was thinking perhaps a nice top and a matching pant. There are blouses, shirts and knitwear in exciting colors and designs. I am still undecided. Knitwear looks pretty or perhaps a lace T-shirt will do nicely. For the pant, I think the Korean style pant with Leisure bow Knot will be great. I must check if there are enough color matches. It has a price of $16.29, which fits my budget exactly. The top sets me back $19.63 so that with shipping and taxes the entire thing comes within $40.00. Lovely!

Thumbnail of user amakaa
2 reviews
2 helpful votes
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December 11th, 2015

TBDRESS ARE SCAMMERS, THEY SENT ME WRONG ITEM AND ALL EFFORTS TO EXCHANGE IT OR GET A REFUND HAS PROVED ABORTIVE. THEY KEEP ASKING FOR PHOTOS EVERY SINGLE TIME I SEND THEM MESSAGE AND HAVE NOT MADE ANY EFFORT WHATSOEVER TO RESOLVE THIS ISSUE. I AM VERY VERY UPSET WITH THEM. I MEAN THEY SEND ME A MALE SHOE INSTEAD OF A FEMALE SANDAL. WILL NOT ADVICE ANYONE BUYING FROM THIS PEOPLE

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user teresap475
1 review
0 helpful votes
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April 24th, 2021

F rating! DO NOT ORDER FROM THIS COMPANY! It takes forever to get the item, No paperwork arrives with the garment so you have to search for how to return. Turns out you have to open a dispute and request a return. I requested a return on day 7 and they refused it because they say 7 days had passed, contrary to their return policy. After about 5 attempts to argue my case to an illiterate person I gave up. Very poor customer service!
BEWARE OF THIS COMPANY

Tip for consumers:
DO NOT ORDER FROM THIS COMPANY!!! It takes forever to get the item, No paperwork arrives with the garment so you have to search for how to return. Turns out you have to open a dispute and request a return. I requested a return on day 7 and they refused it because they say 7 days had passed, contrary to their return policy. After about 5 attempts to argue my case to an illiterate person I gave up. Very poor customer service!!!!!!
BEWARE OF THIS COMPANY

Service
Value
Shipping
Returns
Quality
Thumbnail of user erinc14
1 review
2 helpful votes
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February 21st, 2014

INCREDIBLY disapointed with this company. They advertise a 5-8 day turnaround on ordered material, andI ordered a jacket on 01-21-2014 03:07:00. It is now a month later, and I still have not received the jacket. I looked on the "My Account" portion of the website, where they gave me a tracking number, but did not name the company through which they are sending it. I've checked DHL and UPS, as stated on the website, and the tracking number is not valid for either one. I've tried messaging twice, and have been ignored both times. SUPER disappointed with this company, and will most likely NEVER shop with them again.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hi Erin C.

I am awefully apologize for your order case. Could you please give me your order number so that I could help to track your parcel ASAP.
sns@tbdress.com waiting for your order number to help check your order
Sincerely
Tbdress service

Thumbnail of user pattyc19
1 review
0 helpful votes
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January 23rd, 2016
Verified purchase

I am very happy with my Hoddie. Just please order one size more that your normal size, it fits little, due to Asia ladys are smaller. I am Medium and I ordered L, even Large is little beat to tight. I recommed to order LX it wil fits more loose.

Service
Value
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Quality
Thumbnail of user kenias2
1 review
0 helpful votes
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December 12th, 2015

Im not sure what is going on with my item purchase, it has said preparing for about a week. What does that mean? My item was estimated to be here 09Dec-11Dec it is the 9th today and my order is still on preparing, should i worry? It also notes that there is a sub-order what does that mean?

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user shawnp18
1 review
0 helpful votes
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April 21st, 2016
Verified purchase

Enjoyed shopping the different items at great prices. Easy to understand and lots of choices! Love the early purchase option for the black dress with ruffled sleeves!

Thumbnail of user teganj
1 review
0 helpful votes
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December 17th, 2014
Verified purchase

The best online store for fashion wear till now is TB Dress! I have never had a problem with the purchases or the delivery! The men's section could be taken better care of!

Thumbnail of user irisl22
1 review
1 helpful vote
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May 1st, 2018

My daughter is very happy with the dress. It's a perfect fit, looks exactly like the picture! Came within 15 days. It's really beautiful, excellent and fashionable!

Thumbnail of user andreag27
1 review
0 helpful votes
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September 16th, 2015
Verified purchase

I loved everything about my buy! It's amazing quality and it's true to size. The experience was lovely as well. Emails were super friendly and professional. Always knew how to get around everywhere.

Thumbnail of user candacem4
1 review
2 helpful votes
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July 8th, 2014

THIS WAS THE WORST ONLINE SHOPPING EXPERIENCE... EVER. FIRST, SIZE WAS MEANT FOR A 12 YEAR OLD. I AM AN AVERAGE SIZE NORTH AMERICAN WOMEN AND I COULD NOT GET LEGGINGS PAST MY KNEES. SECOND, THEY GOT THE ORDER WRONG. THIRD, THEY CHARGED ME OVER $30.00 FOR SHIPPING AND THEN SENT THE PACKAGE COD FOR WHICH MY HUSBAND PAID AN ADDITIONAL $15.00. DO NOT SHOP HERE.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Candace M.
This is tbdress service on sitejabber. Thanks for shopping with tbdress. I am so sad to hear that size goes unfit. I am here wishing to make it up for your order with tbdress. Please message me your order number and your requirement for us to make things right. sns@tbdress.com is my service mail box for you. Thanks.
Tbdress service

Thumbnail of user donnac83
1 review
0 helpful votes
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January 8th, 2016
Verified purchase

I gotta say, I was worried at first, but I received two of a four dress order today, and I'm impressed. The dresses are nice very well made. I'll order again. Thank you.

Thumbnail of user roseh32
1 review
3 helpful votes
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May 9th, 2015

The website is easy to navigate and buying is simple. I know I can rely on a prompt service with no complications and always make it my first choice when looking for something.

Thumbnail of user catiel
1 review
0 helpful votes
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May 9th, 2015

When you are trying for trendy and fashionable bags, and then visit tbdress.com to get the best according to your choice. Flower Decorated Women's Straw Tote Bag is one of the big variety.

Thumbnail of user jobm13
1 review
8 helpful votes
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April 17th, 2016

I was pleasantly surprised at the quality of my trainers when they eventually arrived. This made the wait worthwhile. It has restored my faith in tbdress.com and I will definitely be coming back.

Thumbnail of user karolc4
1 review
0 helpful votes
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October 20th, 2017

I can not give a complete review of my shopping experience since I am still waiting for my package but so far everything is fine, the clothes in this store I love it

Thumbnail of user stephanien28
1 review
15 helpful votes
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July 24th, 2016
Verified purchase

Rep sent me in circles and rude and unprofessional and disrespectful and after the fact deleted me and my paid order and no confirmation and no discount for new customer. So have receipt from pay pal from not even any verification from TBDRESS.

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About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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