TBdress

And cannot figure out how to exchange it! No paperwork form included/ really a bummer to get stuck with it! Soo pretty too
Can't seem to get registered;
Order no *******

I made a purchase the beginning of April. I ordered 4 items, received only 1 of the 4. I have been requesting a refund since May. I was told, I would be refunded in 20 business days. Nothing yet

I purchased a dress to wear to a wedding. It took a bit longer to get in the mail BUT it was well worth the wait. It fit perfectly and is beautiful. I will be ordering from here again.:-)

Very cute items that you can't find in the US at these prices. The only thing to careful with is the size. Consult the size chart before buying. Once you get use to it, you get a great deal.

I stumbled across the website of TbDress.
For a coat's size, I was not sure. So, I communicated with the customer service I aI had an EXCELLENT SERVICE - It's very courteous and really listen to the customer! The employee has not faltered changing the size of my coat and I wasn't obligated to make a cancellation and a new order.
Also, I 'm 10 orders on this site! There are beautiful quality garments and a much lower price than here in Canada.
I LOVE THIS SITE!
RECOMMENDED +++

I got my dress yesterday, It is for my daughter's wedding day.
The arrival of my dress was a surprise since I thought I should wait a few more days.
By the way, very nice dress! Thank you TBdress!

It has been over 74 days since I ordered a Mother's Day present for someone on this site. I have been trying for months to get my money back and I just keep getting the same email blaming me for selecting the slowest shipping that they claim takes 35-45 days. This was NEVER noted in the original ordering steps by the way; Just said Free Shipping 3-4 weeks. Today they sent me my 35th email saying again I chose the slowest shipping and that it had only been 38 days and to wait four more weeks. 38 days is a lie and four more weeks would be over 100 days since my order April 12th. I have seen dozens of postings about this company being a fake and stealing; ALL POSITIVE REVIEWS are FAKES. This company steals your money and I have been trying for months to get a refund. I have never and will never receive my product I am sure.

NEVER BUY FROM THIS SITE... they are totally scammers. I have ordered 2 handbags on the 18 of june 2014 paid for shipping and everything, and today is 28 of july and still no parcel. I received an email 2 days ago. Telling me that the parcel has arrived in australia and gone back to them because wrong address, when i placed the order i wrote my address very clear so it was their fault if they sent it to another address. Well they told me that if i want my order to be sent back i need to pay for shipment AGAIN? Why should i pay for shipment again, when it was obviously their fault? Now not only i have to wait another month and half for my order to be sent... IF they send it, but they expect me to pay for shipment again. And if i dont want it. Then they will only refund me $10... WTF? Honestly. I am not interested in my order anymore, but i wont let them keep it and my money as well, so im willing to wait for the order another 2 months and never again will even look at these scammers. Stay away..

I made a large order on March 21. By late April it had not arrived, so I requested it be shipped on May 21 due to out of town travels where I knew we could not meet with 15-day return requirement.

On June 2, I sent an email asking where the shipment was and the customer service agent said it hadn't been shipped as I had requested it not be sent as yet. The order was finally shipped on June 5 and arrived on Jun 7. On June 14, I sent an email requesting how to return all items as they did not fit and were of inferior quality. On June 18, I sent a similar email. I received no response to either request.

On June 20, I communicated with the company via Facebook messenger. That agent said to email customer service which I did again on June 20. On June 21, I did get a response back saying 15 days had passed since the delivery so no return was acceptable. I'll be contacting Paypal to dispute the charge. Hopefully I'll be able to do so.

So that was my customer service experience. More importantly, the clothing is junk. The material is inferior, and the cut of the clothing is not at all represented via the pictures on their website.

STAY AWAY FROM TBDRESS.com!

I wish I had looked up reviews for this website before I placed my order on September 25th... I sent them a message on Oct. 8th asking why my order hadn't even been shipped yet and got a vague reply that it would ship soon. Today, two days later, I sent a message saying I wanted to cancel since I STILL hadn't received my tracking number and the order still said it was processing (still does). I even filed a dispute that somehow hasn't registered on the website, even though I can't write another one (surprise surprise). And later today I got a message saying my order passed the quality inspection and would be shipped shortly. I messaged them back less than 15 minutes after reading this saying I still wanted to cancel my order and get a refund and again, surprise surprise! They haven't messaged my back. ALL I WANT IS MY MONEY BACK!

I have been shopping a lot with eric dress and i must say you people are the most professional site i have ever done business with thank you for making my shopping experience a relaxed one

I had a lot of fun of browsing the website. Lots of young styles for tops and dresses.
I really like shopping on TBdress website. I will definitely refer your website to all of my friends.

They only refund 50%. They demand that you send it back tracked, but they haven't told you they are in China and it costs £30-40 to do so. And they post false reviews on rating sites.

I have bought a lovely brown beanie and red faux leather jacket from TBdress. They are very stylish, delivery was fast and ordering was simple. I am very satisfied with these products.

It has been 2 months and they even sent my packet. The order is still: "preparing"
At the end they refunded my money. What a pity I coudn't get my dresses :(

Well I prefer online shopping, I faced challenges with services on different e-portal,

When I found TBSHOW and I experience user friendly web portal easy to navigate adequate Product info better services

I love TB Dress for all the branded bags that I get at almost half the price when the sale is on! I wish these sales actually offered the 85% discount on the best products too!

This site is very easy to navigate which makes shopping eazy and fun. I love the products because they are beautiful and are priced way below what i thought they would be.

I was a bit nervous ordering dresses online. I was so excited when they arrived yesterday! I wore my first one today SOOOOOO many compliments. I cant wait to order again :)

I have order this nice pair of shoes on the tbdress website and i am excited after seeing the quality for the product its very comfortable and stylish shoes. I hope it will last for longer

The website was user friendly. The prices are amazing. We are very satisfied with the large selection and variety of styles and colors.
Thank you,
Carrie C

I received my dress which I purchased from TBdress website damaged. When I opened the package, which was a simple plastic bag, which offered no shipping protections, there were a substantial amount of the yellow glass stones loose in the bag, and many of the yellow glass stones had fallen off the dress. When I put the dress on, the yellow glass stones were keeping falling off to the floor. The dress is not of the quality described, nor does the picture on their site clearly show these "yellow glass stones stuck on the dress or the description clearly state that there is any sort of stuck on yellow glass stones on the dress. I cant possibly wear the dress as you can see where the yellow glass stones are missing. The dress continues to lose yellow glass stones with every step I take while wearing it. I am devastated about the sub-standard quality of the dress and must have a full refund. I have asked for a refund for the damaged dress I received. I have provided TBDress with details, and pictures. I have also stated that they need to be responsible for the pick-up of the dress if they require it returned. I will not accept any out of pocket cost for shipping the dress back to them as it was falsely advertised on their website, and was obsessively shipped in an already damaged condition.The dress should never have been shipped, nor sold as a wearable item.The photos on their website look like designer dresses but are just cheap, low-quality garbage. After ongoing dispute TBdress wants me to return the dress back to them at my cost so I can receive a partial refund. Is it a joke?

TB dress not only showing their worst customer services, also showing their technical inability by their response to my review. The first response dated 28 August by their customer service Miranda who ask me to delete the review on the Sitejabber and Pissedconsumer platform as they will send me address with instruction for return the dress back to them. As today 6 September, nothing being received. They make unreliable statement but come up with excuse not to make any refund on their second response dated 2 September by their customer services Irene. Why two different customer services on one case, but two contradict approaches.
It further shows their paper pattern makers are technical incompetence. They make the the bottom so narrow (32" from neck base) the circumfernce is so much smaller than the hip line). No way the dress can be pull up. Irene try to cover up their inability saying something nosense. The main purpose is just not to make any refund. I enclose all the pictures to show what they try to make irresponsible reason and cover up their mistakes. I am already a victim and sad to see if anyone suffer from their worst services ever.