• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user heatherr32
1 review
0 helpful votes
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April 27th, 2015

We ordered polo shirts and received great quality shirts at a reasonable price. Tbdress even accommodated slight changes to the embroidery. Employees love the new polo shirts.

Thumbnail of user katel75
1 review
0 helpful votes
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April 22nd, 2015

We have been buying dresses and blouses from tbdress for years. The price and service has been excellent. Whenever we have a problem they fix it promptly.

Thumbnail of user robbys1
1 review
4 helpful votes
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December 24th, 2015
Verified purchase

DO NOT ORDER THESE BOOTS. I AM THE OWNER OF A FASHION BOUTIQUE. I ORDERED A SIZE EU41 AS A SAMPLE AND THEY SENT ME A SIZE 42 WHICH IS TOO BIG. THEY ASKED FOR ME TO TAKE A PHOTO OF THE SIZE WHICH I DID AND THEY STILL CLAIMED THEY SENT THE RIGHT BOOTS AND REFUSED TO FULFILL MY ORDER WITH THE CORRECT SIZE AFTER 3 SEPARATE REQUESTS. WE WILL NOT DO BUSINESS WITH THIS COMPANY AGAIN. VERY POOR CUSTOMER SERVICE. IF WE COULD GIVE THEM ZERO STARS WE WOULD. KNOWING THIS COMPANY THEY WILL PROBABLY JUST SIMPLY ERASE THIS REVIEW.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user lauram139
2 reviews
0 helpful votes
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January 2nd, 2016

My dress fit perfectly and arrived just in time for our event. This is the second time I have ordered from TB Dress and the dresses have been worn for important family photos.

Thumbnail of user gailc29
2 reviews
0 helpful votes
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August 23rd, 2015
Verified purchase

They have really great dresses and a ton of choices and products, however one of my favorite dresses was out of stock. Other than that my experience is very enjoyable, and would recommend.

Thumbnail of user ellenk21
3 reviews
1 helpful vote
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April 25th, 2017

This is a great site with excellent prices. However when I ordered a dress, it was about 2 sizes smaller. And I ordered a size larger than usual. Otherwise I like do it.

Thumbnail of user patienced
1 review
0 helpful votes
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May 1st, 2016
Verified purchase

I had good and quality dresses and shoes from TB shopping line, I was happy because I paid comparatively little for my shopping. Am satisfied and hope other will try shopping there too.

Thumbnail of user tamars8
2 reviews
2 helpful votes
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July 29th, 2019

They offered me $15 to keep a dress I paid $142 not to return it. When I said no they changed their offer to $30. Total scam - do not order you cannot return.

Thumbnail of user carola31
1 review
0 helpful votes
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August 19th, 2014
Verified purchase

Beautiful dress and it fits me very well and was surprised to see how wonderful the quality of the fabric and tailoring of this dress were in this price.It exceeded my expectations more.

Thumbnail of user lolag9
1 review
0 helpful votes
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February 15th, 2017
Verified purchase

All eyes on me. I love my dress. Perfect fit. I have just lost weight and looking to a new wardrobe. I would recommend this company to all of my friends and family.

Thumbnail of user dereka20
1 review
0 helpful votes
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February 2nd, 2016
Verified purchase

The shopping was easy and they had much to choose from. I was buying a dress for my wife as a surprise and she loved it and was very surprised at my choice of dress. Thanks TB Dress!

Thumbnail of user happys6
1 review
1 helpful vote
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August 25th, 2015
Verified purchase

At first I was hesitant to buy shoes online but I gave it a shot. To my surprise the sizing is precise. The shoes are beautiful as the pictures shown.

Service
Value
Shipping
Quality
Thumbnail of user maureenw6
1 review
0 helpful votes
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January 15th, 2016
Verified purchase

I was pleasantly surprised with my order. It took a few days to arrive but was well worth the wait. The quality of everything was very good and I am delighted with the new additions to my wardrobe.

Thumbnail of user joeld22
1 review
0 helpful votes
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November 6th, 2015
Verified purchase

I have my purchase and it was great inversion. My jacket was perfect fit on me and the material was very good also. I buy from here always after this.

Thumbnail of user andreat24
1 review
0 helpful votes
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November 5th, 2015
Verified purchase

It is so hard to find plus size dresses at a DECENT price! I was elated to stumble upon this site. I have already referred it to a co-worker!

Thanks!

Thumbnail of user angier17
1 review
0 helpful votes
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December 24th, 2015
Verified purchase

This is one if the best, if not the best shopping experience ever... prices, quality of clothing, & so many stylish choices to choose from... I love TBDress...

Thumbnail of user christinem25
2 reviews
0 helpful votes
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March 25th, 2014

I would NEVER buy from this company again. I ordered a dark green dress and was sent a black dress. I have asked for a refund and return shipping label and have gotten no response to that request.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hello dear Christine m.
Could you please let me know your order number so that I could deal with your situation? Tbdress return policy is always valid for consumers.

Kinds and sincerely
Tbdress service

Thumbnail of user monikak3
1 review
2 helpful votes
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November 20th, 2013

OmG! Horrible customer service, Nothing fits you. BAD BAD BAD quality of the clothes. Please do not order anything from them trust me you guys will regret.

Thumbnail of user sandrab190
1 review
9 helpful votes
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September 27th, 2017

I ordered three dresses of the same size and color. They took two weeks to get them from China. Two of them didn't fit and all three were different colors and it wasn't just due to the fabric differences.

When I told them that two of the dresses didn't fit and I wanted to return them, they only offered me 50% of what I paid for them. Are you kidding me? Their website say they wanted customers to be completely satisfied... well, I AM NOT. No reputable company has a crappy return policy (or lack thereof) like this one. The first person I contacted told me they were "custom" made and couldn't be returned for a full refund. The second person told me they weren't custom made, but they were still only offering 50%. Well, which is it? Their website said NOTHING about only refunding 50%.
I WOULD NOT DO BUSINESS WITH THIS COMPANY.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hello, really so sorry for the inconvenience and I've checked that our customer service has given you a refund and please pay attention to your bank account. And it may need to wait 3 to 20 day to arrive. Please be patient for this and any question, please feel free to contact with us via sns@tbdress.com. Thank you.
Tbdress

Thumbnail of user ceciliaa1
2 reviews
0 helpful votes
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February 25th, 2014

I ordered my daughters Jr. Prom dress from this site. I went to the designers site (Studio 17) to make sure they were an authorized online seller first and confirmed that they were. The dress arrived in about 3 months. It was absolutely stunning. The workmanship was amazing. I was very happy with my purchase and will be ordering from them again for Sr. Prom. I had also purchased a dress for my daughter's grad and the service was great! I was a bit scared to order on line, but I had a good online person to talk to (Nicole).
The dress came from tbdress.com in five working days! I was really impressed with the service and the delivery company. I recommend that you follow the measurements that they give you exactly and you will have no problems. DON'T go by what size you usually purchase in the stores. The dresses fit small! My daughter fits a size 8 (usually) and the recommended size for her was higher. The dress fit perfectly when it arrived! It was beautiful. I would order again from this company without any problems!

Thumbnail of user lauraz567
1 review
0 helpful votes
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July 26th, 2021

I ordered two dresses (standard size) for a total of $272.98. The next day I realized I ordered the wrong size in one of the dresses and tried to cancel it. They said it was too late and only refunded me $95.54 of the $136.49 cost because they had already started the dress - ( I find this very hard to believe.). I finally received the other dress after several weeks and it had a big pleat right across the middle of the dress. It was made very poorly. I contacted them and I had to send them pictures, etc. They tried to have me keep the dress and knock off $35 but it was unwearable. I requested a return address to mail it back to them and after several emails they finally agreed. It cost me $44 to return the dress. The dress was delivered to them in June and they still won't refund my money and tell me that they gave me a $75 credit but they have not. I am fed up. I lost $177.44 and have nothing to show for my money except stress. I am contacting my credit card company to get my money back.

Tip for consumers:
Do not use this site.

Products used:
I have nothing to show for the money I lost.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tinar276
1 review
0 helpful votes
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July 4th, 2020

Ya I don't understand how they have the score they have this was the worst experience I ever had. It was my first time ever ordering online I didn't want to until covid-19 well I ordered april 22 and didn't recieve my item till july 3rd. Omg when I saw the item i wanted to die. It was the size for a toddler it was so cheap and horrific I tried to contact them while waiting on the item and it took forever for them to respond. I have now ordered over 100 times online and will not even attempt to return the item because it was that bad. ****PLEASE DO NOT ORDER****** and this is my first bad review ever

Thumbnail of user esimaa
1 review
0 helpful votes
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August 6th, 2015
Verified purchase

I love these side. Bcoz. Here is so many variety in dress n etc thingg... I want. You add another things with cheapest prise I hope you kindly. Understand my. View

Thumbnail of user fabianp6
1 review
1 helpful vote
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December 19th, 2014
Verified purchase

I buy them all my purses from TB Dress because they're the most fashionable. However, every time I buy a purse here without a discount offer, I don't have much to keep in the purse for that month.

Thumbnail of user taras33
1 review
0 helpful votes
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November 9th, 2015

Easy to order. The automated "Karen" gives the same information if you have an issue. Need an easy way for customers to check on their packages. Need a toll free number to contact the company.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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