• TBdress

TBdress

This company’s rating is currently unavailable.

Write a Review

Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

322
See all photos
How would you rate TBdress?
Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user leslieh24
1 review
1 helpful vote
  • Send Message
December 4th, 2013

HORRIBLE I have been waiting on a coat I have yet to receive for 21 days (that is after they say it was shipped --TBDRESS said it was shipped on the 13th and to track on ems well ems said it was shipped on the 13th but that was 21 days ago now and nothing) they kept randomly replying to my emails giving me the run around telling me to relax that I chose super save option it would be 10-20 days ummmm no I asked for 8-10 days it has now been over a month since I ordered it and over 20 days since they said it shipped so NEVER EVER buy anything from them I feel foolish there is a reason they are so cheap! I probably will never see my coat and my money again.

Thumbnail of user feliea
1 review
0 helpful votes
  • Send Message
April 22nd, 2015

Last week when I received this outwear from the site, I was overwhelmed. It was just a week before when I placed the order. I strongly recommend the site to all.

Thumbnail of user prabhak4
1 review
0 helpful votes
  • Send Message
August 16th, 2015
Verified purchase

ALL dresses are like vary colourful and quality are worthed. Many designs are available. And office models and casuals and winter dresses have more verities.

Thumbnail of user alyssaf59
1 review
0 helpful votes
  • Send Message
March 14th, 2020

I can not stress this enough. DO NOT BUY FROM THIS COMPANY. I GOT SCAMMED. I stupidly ordered a dress without reading reviews first and didnt realize I wouldn't receive my item in time. I sent them a message to cancel my order not even 20 mins later and they kept going back and forth with me trying to give me money off or get a replacement which I kindly said no and to cancel my order each message. After 5 messages they told me they can give me a 70% refund because it's been 24 hours. MIND YOU I ASKED THEM TO CANCEL MY ORDER NOT EVEN 20 MINS LATER AFTER I ORDERED. I doubt I will ever see the redund thankfully my credit card company is aware and is ready to give me my money back. Do not order with a unsecured card

Thumbnail of user genevas1
1 review
1 helpful vote
  • Send Message
January 8th, 2014

THESE BASTARDS HAVE THE AUDACITY TO DECEIVE PEOPLE WITH THEIR ENTICING PICTURES AND YET THE QUALITY IN PERSON IS AS $#*!TY AS THEIR CUSTOMER SERVICE! THESE ARE THE MOST FRAUDULENT ASSWIPES ON THE WHOLE INTERNET! BUYER BEWAREEEEEEEEEEE!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Hey dear tbdress customer,
This is tbdress representative. Could you please let me know what happend to your shopping experience with tbdress please? Be sure to offer me your order number and your problems with tbdress.
I am sorry for tbdress not meeting your demands. But please trust us, tbdress is looking forward to being your satisying service. For any questions, you may contact me at mail: sns@tbdress.com with your order number. Or I 'd like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
Sometimes, post office will call you to pick up your parcels which are not detailed in mailing address.
Sorry for not meeting your demand. Looking forward to making something up for it.
Kinds and regards
TBdress service team””

Thumbnail of user carlosp397
1 review
1 helpful vote
  • Send Message
May 1st, 2021

I buy dress for my daughter and I received wrong dress and wrong design and color. My daughter was very dissatisfied. Costumer service never resolved my problem.

Tip for consumers:
Poor quality and service.

Products used:
Promo dress.

Service
Value
Shipping
Returns
Quality
Thumbnail of user corah14
1 review
0 helpful votes
  • Send Message
February 10th, 2015
Verified purchase

I would love to browse the options for Valentine’s Day weekly sale at TB Dress. The men’s category displays the amazing pieces from where I would get the most valuable one for my soul mate.

Thumbnail of user anjalis4
1 review
0 helpful votes
  • Send Message
August 28th, 2015
Verified purchase

I had ordered for a dress through TB dress. Although it took some time to get delivered but I m very happy with the product. I want be the VIP customer for TB dress. Happy shopping with TB Dresses.

Thumbnail of user annamarieo
1 review
41 helpful votes
  • Send Message
April 14th, 2014

I ordered my wedding dress on the 20th of march. I had it custom made and it was only after i had ordered, did i come across all the negative reviews. I live in france and i had gone to every wedding shop in the city that i live in only to find beautiful dresses that were far to expensive for my budget. I was terrified that the dress was going to be so awful and spent the last few weeks stressing myself. My dress arrived this morning. I got my daughter to take photos as i opened the box as i was convinced that it was going to be badly made and dirty but i was shocked to see that it was in fact very beautiful. The dress fits me very well and the underskirt also was perfect. I took some photos to send to my sisters in quebec and italy and they couldnt believe how well it turned out. I am over the moon. I couldnt be happier. There are a few minor stitching errors at the hem line but nothing that i cant modify myself. I also had to pay 49 euros tva when it was delivered but considering that even with the tva and delivery included the overall cost was 210 euros which still makes it 4 times cheaper then the shops in france. I dont know if i would buy again from china though as i dont think my nerves could handle it. I hope those reviewers who are having difficulties with this site find a solution.

Thumbnail of user reginar186
2 reviews
9 helpful votes
  • Send Message
March 15th, 2021

I ordered a $174 dress. It arrived with an ink mark. Noted that they use stock photos! The return process is extremely difficult! The worst ever!

Tip for consumers:
Beware! Poor quality!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryelizabeths2
1 review
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase

PLEASE! PLEASE! DO NOT PAY FOR EXPEDITED SHIPPING STATING 8 DAYS ARRIVAL w/ TBDress. YOU'RE JUST GIVING THEM AN EXTRA $30. IT'LL STILL TAKE WEEKS TO ARRIVE!

Tip for consumers:
Do Not pay $30 for expedited shipping!!! It still takes weeks to receive your order!!!

Products used:
Dress

Thumbnail of user sharons787
1 review
3 helpful votes
  • Send Message
November 20th, 2019

This dress was simply gorgeous. It fitted me perfect for my breast cancer gala. The color was amazing. I look forward to ordering more from you.

Thumbnail of user charleenp1
1 review
7 helpful votes
  • Send Message
March 26th, 2016

I ordered a jacket from them which took over a month to receive. The jacket ran approximately three sizes to small. I wear a women's 1X so I bought a 2X thinking that it would give me room to layer sweaters. The material was shabby and cheap.
It would not fit my daughter who wears a size 10/12/ I contacted their customer service to obtain their return address in Los Angeles, CA. They sent a message to me saying:

You can return it to us for exchange, but it is not a good idea to do that because the shipping cost is expensive and you have to wait long time for it, it is not economical for you.

2. It is suggested that you can keep it or send it as a gift, buy a new one with correct size at the special link http://www.tbdress.com/?CSID=******* after you measure your own correct size and see the description part for the detailed size chart, we can give you best discount for that before paying.

3. After you get order No. Please reply me, I will confirm the size without problem and then change the price and notify you to pay. Thanks~

Thumbnail of user jodyh123
1 review
0 helpful votes
  • Send Message
January 23rd, 2021

I ordered a mother-of-the-bride dress in December from this company. It came within 10 days, but I wasn't happy with it. It wouldn't zip up and there was a lot of padding in the bra area. It looked cheap, too. When I started to return it, I found no packing slip and no return instructions, but I immediately tried to return it since their site says you have 15 days to return. I went online and found instructions to either call them (right!), email them, or message them on Facebook. I emailed and messaged. No response for several days, then an email offering to credit me back $30 if I kept the dress. I politely emailed back that I wished to return the dress. They responded asking for PHOTOS of the parts of the dress that weren't adequate. I again emailed back and said I wouldn't do that but just wanted a return address. They wrote several more times offering hoops for me to jump through. NEVER gave me a way to return the dress. Finally, my husband called our credit card company to dispute the charges. After a few weeks to allow the company to respond, we received our $181 back. DO NOT BUY FROM THIS COMPANY.

Tip for consumers:
Don’t use if you think you’ll need to return.

Products used:
Was a dress but didn’t use.

Service
Value
Shipping
Returns
Quality
Thumbnail of user damarisd2
1 review
0 helpful votes
  • Send Message
January 24th, 2017
Verified purchase

I a TB Dess's loyal customer I reaally enjoy shopping with this company and I have bought the Plain Turtle Neck Women's Sweater in the three colors and I absolutely loved the quality and shape. The only problem are the sleeves it should be a bit longer.

Thumbnail of user terryp30
1 review
4 helpful votes
  • Send Message
November 20th, 2014

NOT IMPRESSED WITH THIS COMPANY! I placed an order on October 28,2014 here it is November 20,2014. I stilll have NOT received my order. I have rmailed them several times. Each email tells me something different and to give it 4 more days and to ask the post offuce where my order is. Not EVER ORDERING FROM THIS COMPANY AGAIN. TOOK MY MONEY FOR THE ORDER ON THE DAY I ORDERED THE ITEMS STILL HAVE NOTHING IS COMPLETELY UNACCEPTABLE!

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear Terry,
I'm sorry that you had an unpleasant shopping experience. Our website has several shipping methods, if you choose super saving shipping, it will be slower, if the products are resisted at customes, it will take longer to reach you. You may be choose super saving shipping as shipping methods, so it is not arrived very fast.
Please take it easy, your products will surely get to you.
Our email: service@tbdress.com
Thanks for your review!

Best regards!

Thumbnail of user estherh11
1 review
0 helpful votes
  • Send Message
July 27th, 2015
Verified purchase

Cannot believe how great the items and prices are. I am an experience buyer and this site is o easy to navigate and items are well define and photograp. Definetly will buy again.

Thumbnail of user xurent
1 review
1 helpful vote
  • Send Message
October 28th, 2014
Verified purchase

I like my overcoat very much! That is really an elegant overcoat, I am plannning to wear a bodycon dress inside and match my high heels. I will look like a fashion icon in the street

Thumbnail of user blazet
1 review
0 helpful votes
  • Send Message
December 17th, 2014
Verified purchase

When I want to turn heads with the most gorgeous dress for a special occasion I resort to TB Dress only! Obviously I have to save up quite an amount for one precious dress every time!

Thumbnail of user danijelam1
1 review
0 helpful votes
  • Send Message
December 12th, 2015
Verified purchase

Was very hesitant to get myself a dress, but after I got it very quickly and it was just as advertised I am so happy and I will be shopping from this site from no on.

Service
Value
Shipping
Quality
Thumbnail of user laurac140
1 review
1 helpful vote
  • Send Message
February 27th, 2016
Verified purchase

Dear all,

I've bought a Chiffon Short Sleeve V-Neck Women's Maxi Dress, wow, it fits very well and the quality is great. I really suggest you to try the same shopping experience and share yours.

Thumbnail of user theresaw20
1 review
0 helpful votes
  • Send Message
May 9th, 2015

I've shopped with Tbdress seven times now and each time it's been smooth sailing all the way. I'm ALWAYS pleasantly surprised at how quickly my package arrives - and I live in rural Australia.

Thumbnail of user kameront
1 review
0 helpful votes
  • Send Message
December 16th, 2014
Verified purchase

These dresses on TB Dress are completely new and exclusive on the site! I can rely on TB Dress for sudden occasions as well as they never fail to deliver on promised deadline.

Thumbnail of user arianeb2
1 review
41 helpful votes
  • Send Message
May 3rd, 2015

Dear TbDress,

I totally had an amazing time at Prom! My dress made me feel like the Princess that I am! I ordered it February 13,2015 I did not receive it until March 16th! I was suppose to have it in two weeks but because of the Chinese year they had to delay it! I talked to TBdress representatives on email or live chat every other week they were very friendly and patient and kept me up to date until it got to my door! I did not get my dress customized! I followed the size chart and it ended up being to big! I had to get it taking in and also cut since I am 5'4 without heels! I also added straps to the dress and I got a petticoat to give it that fluff that it needed! I was so scared because of the bad reviews I read online but I was pretty lucky not to have any issues! Now I did have a stain on my dress when it arrived but it came right out! I also ordered it in champagne but it came out to be a ivory color! You guys also didn't put when it was shipped and etc it still said it was being processed but Linda gave me the tracking number! It came in a bag which I was sad I wanted it in a box! Other then that it was a beautiful dress and I will be ordering from Tbdress again! Thank you so much! My advice for someone ordering be patient and following the size chart and you will be fine! The quality of my dress is bomb to! The top is what I fell in love with the most! I couldn't find a dress like the top any where! (pictures are at the bottom)

Tip for consumers:
Be patient!

Service
Value
Shipping
Quality
Thumbnail of user jessies38
1 review
1 helpful vote
  • Send Message
November 30th, 2014

Although I have a little fat, but it fits me very well...

Tbdress is a reliable website, love it!~~~~

Service
Value
Shipping
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

How do I know I can trust these reviews about TBdress?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TBdress?