• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user luvinar
1 review
0 helpful votes
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October 17th, 2015
Verified purchase

I loved the dresses, I will always come i shop from this side i can't wait to see the rest of my order

Thumbnail of user cindyh23
1 review
1 helpful vote
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January 14th, 2015

I did get my two items after a few weeks. I would rate the items as a 3 star for quality. A one star for wait on delivery.

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.

Could you please tell me your order No. And the shipping method you had chosen. Hope you could kindly understand that the delivery date depends on the processing time and shipping time. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!

Best regard
Tbdress

Thumbnail of user najlam
1 review
2 helpful votes
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September 26th, 2018

I ordered one dress, my favourite piece of clothes.:)

Good size, good quality, good customer communication

Thumbnail of user jillc30
1 review
0 helpful votes
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February 2nd, 2016
Verified purchase

Every product I have ordered has exceeded my expectation! Prices are incredible - my Jacket looks incredible!

Thumbnail of user jacobt38
1 review
1 helpful vote
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November 18th, 2017

Fast shipping as well as durable and affordable product. Am loving it and Gorgeous fits beautifully.

Thumbnail of user shaunaw8
1 review
0 helpful votes
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June 2nd, 2017

Great clothing, nice and feminine. Good quality. Great website. I would reorder and recommend to others.

Thumbnail of user jaimieh1
1 review
2 helpful votes
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March 28th, 2014

BEWARE OF THIS WEBSITE! I am convinced they use pictures from other websites and claim it is theirs.

Only buy a dress from here if you want to be disappointed and have to buy another one.

I ordered my dress, and it is not the same dress as the picture. I emailed them, and they claim it is the same dress. It is a horrible replica. These are the differences:

Dress front:
The dress did not have a neckline reaching the top of the neck. It is below the collar bone on the website, but this dress has a full neckline.

The website had cap sleeves that fall on the edge of the shoulders, but the dress sent has thick straps that start too close to the neck.

The dress in the picture is cut so that the waist ends just below the bellybutton. The dress you sent me is cut directly at the bellybutton.

Dress back:
The largest difference between the website dress and the one you sent me is the cut in the back. The dress in the picture has the back cut into a V that ends directly where the zipper starts. With the dress you sent me, the V-shape ends one inch above where the zipper starts.

Also, the V-shape is EXTREMELY close together in the dress you sent me and it covers almost the entire back. It is a lot further apart in the one on the website.

The dress on the website had the lower waist section that came to a point in the back, but the one you sent me is COMPLETELY straight across.

Lace:
Finally, the dress on the website had lace with a different flower print.

The beading in the dress sent is already starting to fall off, from the moment I took it out of the package.

After sending this email, they claimed that it is the same dress, said it was beautiful, and "that We are not the dress reseller; we are dresses manufacturer." If they manufacture the dresses, then they do a horrible job, and it is completely different from the picture.

I want a full refund. I have no problem sending back the dress. Now I have to buy a second one thanks to this awful website.

Thumbnail of user tarah100
1 review
1 helpful vote
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October 25th, 2018

I love my dress the fabric it's so good and it fit me i love it very much and i will buy more staff too

Thumbnail of user rosar115
1 review
0 helpful votes
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July 16th, 2015
Verified purchase

I am satisfied with the experience of how the dresses fit me, I liked that i could track it for the site you sent me.

Thumbnail of user cathyf21
1 review
0 helpful votes
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April 27th, 2017

I am very pleased with my order. The jumpsuit looks exactly as the picture. I will order from Tbdress again in the very near future.

Thumbnail of user bahark
1 review
2 helpful votes
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January 21st, 2016

I ordered a black dress in february and i got in march in canada. It was fit and really nice. Wish it had more colors.

Thumbnail of user mahalap
1 review
0 helpful votes
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May 9th, 2015

Why are you wasting your time to shop your necessary things moving one shop to another? Visit tbdress.com to complete your shopping staying at home.

Thumbnail of user kareemd11
1 review
0 helpful votes
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May 27th, 2017

I love your shoes and your online app everything about your company rocks I love yah keep it up your page kick add for real

Thumbnail of user barbarab584
1 review
0 helpful votes
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September 10th, 2018

I ordered the dress for my special occasion and the dress perfect and same as ther picture. Thanks tbdress

Thumbnail of user inaa2
2 reviews
1 helpful vote
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December 2nd, 2014
Verified purchase

THIS WAS AN EXCELLENT BUY THE JACKET FIT PERFECTLY THE MATERIAL WAS EXACTLY WHAT I EXPECTED AND THE COLOUR AS WELL AS THE OVERALL JACKET WAS TRUE TO WHAT WAS REPRESENTED BY THE PHOTOS.

Thumbnail of user jackiek194
1 review
0 helpful votes
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June 17th, 2021

When I received my dress it didn't fit so I tried to contact the company to return it. This is what was sent back to me.

Dear customer,

Thanks for your concern of Tbdress.

We are really sorry for the dress quality issue.

It is made after the order with complicated procedures, sometimes little problem is inevitable. I have told the relevant department to improve that.

Is it possible you keep the dress, we can offer $35 as discount?

Money will be back to the original payment method.

You could donate it to your friends or sale it to somebody

Or you can keep it and place a new order, we will give you best discount of 20%.

If return for refund, The labor fee and the material cost of the dress has to be deducted. So you can only get refund of $70

this is the part of item price 177.84$ becasue the dress was made after your order. We do not has stock in it.

And we did not refund you shipping fee 34.81$ on this order. Becasue the shipping fee was charged by shipping company not us. we already sent to you first time.

I just think return it and refund is a loss for you because the return shipping fee is much for this.

Besides, if you need the refund urgent, that will be delay, need about 1 month for you to receive the refund,

Because we will refund you after we received your return package.

The return package on the way to us may be need about 1 month

What is your opinion?

Hope you can consider our advice and kindly reply us.

If you have any other questions, please do not hesitate to contact us and we will reply you as soon as possible.

Thank you and best regards,

Lynette

Customer Service Department.

Tip for consumers:
The quality wasn't good and no refund policy...They are in Korea or there abouts so no communication is available.

Products used:
Dress

Service
Value
Shipping
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Quality
Thumbnail of user jessicam293
5 reviews
0 helpful votes
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July 8th, 2017

Love this app! Love the dress selection. I ordered my wedding dress from TBDress. App is easy to use.

Thumbnail of user chasew7
1 review
1 helpful vote
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December 17th, 2015
Verified purchase

I had a great experience finding a dress on this site. It fit true to size. It was also a great deal!

Thumbnail of user leahr6
1 review
0 helpful votes
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July 26th, 2015
Verified purchase

The clothes seems absolutely amazing the details appears accurate to depict the image and type one wishes to purchase.

Thumbnail of user ravzm
1 review
0 helpful votes
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July 22nd, 2015
Verified purchase

I have ordered a dress, the size is perfect along with the quality. I am totally satisfied for the amount I paid.

Service
Value
Shipping
Quality
Thumbnail of user sont8
1 review
0 helpful votes
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December 7th, 2015
Verified purchase

Shopping for the long coat and finally I found it. Fit very good and got it with very good price. Thanks TBdress

Thumbnail of user carrieg16
1 review
0 helpful votes
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July 16th, 2015
Verified purchase

I am looking for a nice dress to wear to a wedding and found the perfect dress at TBDress. And you can't beat the prices. Thank you.

Thumbnail of user daveyr7
1 review
0 helpful votes
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February 8th, 2018

The dress is so beautiful had to get a it in a other colour it fit perfect and had no problem at all the colour is vibrant and fresh

Thumbnail of user allac2
1 review
1 helpful vote
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February 10th, 2018

Dear TBDress team! Thanks you very, very much for the lovely dress! Thanks to you I feel like the most beautiful bride.

Thumbnail of user joycem68
1 review
4 helpful votes
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February 25th, 2017
Verified purchase

I love everything on there website. The cloths are amazing and beautiful. I love all the different options available.

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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