• TBdress

TBdress

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Overview

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Top Positive Review

“Amazing Products”

R K.
10/5/15

Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^

Top Critical Review

“SCAMMERS WARNNING!”

Evana R.
1/10/22

My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...

Reviews (7,352)

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Reviews that mention popular keywords

customer service (448) wedding dress (201) shopping experience (168) return policy (53) order number (42) web site (40) return address (23) phone number (26)
Thumbnail of user hannam3
1 review
14 helpful votes
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November 22nd, 2013

Please, please, please read this. Okay, so I am getting married in May 2014. I had chosen a bridesmaid dress that was going to be over $200. I decided to take a look at some online sights first to see if i could find anything cheaper. I came across tbdress.com and was in such a frantic panic about getting cheap dresses that i didn't really do any research. I found something much prettier than what i had picked out for $200 and decided that since it was only $70 we were going to go with it. I had all my girls order it. I got a sketchy email afterwards that was mispelled, but i was too excited that i had found it for a great price that i just totally disregarded that. About 2 weeks later, i haven't heard anything and my dress was still processing, so i decided to email them and see when it would come in. After that i decided i'd look into some reviews. I found all of these horrible reviews and straight panicked! I was sick to my stomach and thought for sure i'd made the worst decision ever. But all i could do was wait it out. The next day i got an email saying that 2 of the dresses had been shipped. They arrived a day later and were PERFECT! I was of course super worried after reading these reviews, but I can not tell you how pleased i am. they do NOT look cheaply made, the beading was BEAUTIFUL, they fit PERFECTLY, and the color was AMAZING. The two that were ordered through me were a size 6 and a size 14w and they both fit the girls perfectly. I have 6 other bridesmaids who has all recieved their dresses and they fit perfectly and look amazing. Of course they will need to be hemmed, but omg that is so minor. Please disregard these bad reviews and remember that most of the ppl that had great experiences don't write reviews, it's the ones that had bad experiences.

Thumbnail of user susanc1688
1 review
1 helpful vote
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November 4th, 2020

I return an item 9/14/2020 and have been told numerous times that I will receive a refund, which I have NOT received! BAD company!

Thumbnail of user chequilah
1 review
2 helpful votes
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January 31st, 2020

I order from them on 2nd of December here it is the end of January I still have not got my package or a refund do not oder from them fake page

Thumbnail of user seanm89
1 review
7 helpful votes
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December 30th, 2015

All the reviews that speak highly of this site are fake ateer clear... scammers... fakes... fradulent

Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

Thumbnail of user hirald
1 review
0 helpful votes
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July 13th, 2015
Verified purchase

Shoppin Experience at TB dress in unique. You find the designs so good that u cant imagine it! Perfect for a fashionsavy!

Thumbnail of user husseins1
1 review
0 helpful votes
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November 8th, 2015
Verified purchase

I ordered pair of shoes on tbdress iam really satisfied
Transportation was via aramex.
Thank you tbdeess

Thumbnail of user debiel
1 review
3 helpful votes
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February 10th, 2015

PAID 116 DOLLARS! AND RECEIVED NOTHING! It's been OVER 12 WEEKS! TOTAL RIP OFF! I tried reaching out to them MULTIPLE TIMES and got NO RESPONSES!

Tip for consumers:
SCAM ALERT!!!

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Value
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Returns
Quality
Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you are not satisfied with our service, could you please tell me your order No.? Hope you could kindly understand that the delivery date depends on the processing time plus the shipping time. After you have sent me the order NO. Then I will contact with your exclusive customer service representatives and let them solve your problem as soon as possible. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!

Thumbnail of user ivoryj2
1 review
0 helpful votes
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February 2nd, 2015
Verified purchase

At TB Dress all the best cuts and designs are available so I don't need to check out different sites even when I'm not sure what to buy.

Thumbnail of user naad
1 review
3 helpful votes
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May 5th, 2014

Don't buy from this site, especially if you need a dress urgently for an occasion! Their customer service is horrible! They shipped a dress to me through UPS and gave me such a hard time due to poor communication between them and UPS. Due to my schedule, I was never going to be home when they come deliver, so I left a note on my door asking them to leave the package at my apartment's leasing office for them to sign on behalf. I never have trouble with courier services delivering packages to me via my leasing office. TBDress insisted and told UPS that since I couldn't accept the package myself, UPS should abandon the package. I tried calling both UPS and TBDress to get them to deliver the package to a friend's address, but UPS insisted that since TBDress was the shipper and asked them to abandon the package, they couldn't redeliver until TBDress removed the abandonment notice from their system. I called China so many times; first of all, it's so difficult to get hold of them, and when I finally did, they kept insisting that they have told UPS to redeliver. UPS kept claiming that they still had a note to abandon the package. I called TBDress several times after that, and finally, after weeks of trying to get my dress, they sent a message to say that they were sorry, and that UPS had abandoned and destroyed the package, and there was nothing they can do. To this day, I don't have the dress, and I had a tight deadline. I ended up having to order from DressWE and paid a huge expedited shipping in order to get it on time. TBDress has refused to refund my money. This is my first and last time ordering from them. Horrible horrible customer service! Please try other sites like DressWE if you want to avoid such an inconvenience.

Thumbnail of user thuongp
1 review
0 helpful votes
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August 12th, 2015
Verified purchase

Its my first time to buy it. There are a lot of choices for me to choose. The dresses were so nice

Thumbnail of user preityl
1 review
0 helpful votes
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August 6th, 2015
Verified purchase

I like the t shirt very much it is beautiful and perfect size for me. I am happy to get this one

Thumbnail of user nilkag
1 review
0 helpful votes
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September 9th, 2017

FIT PERFECTLY, EVERYONE ASKED WHERE I PURCHASED. THE DRESS LOOKED STUNNING ON THE BEACH. AND HE PRICE WAS EVEN BETTER, THANKS TBDRESS.

Thumbnail of user yalingh
1 review
0 helpful votes
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August 9th, 2015
Verified purchase

U Neck Long Sleeve Women's Pencil Dress - Item Code: *******
I love the comfortable material, professional style and grey elegant dress.

Thumbnail of user adefunkeo
1 review
0 helpful votes
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November 9th, 2015
Verified purchase

Looking for stopper dress TBDRESS Is the place to go, nice and unique styles to make you boost your self confidence.

Thumbnail of user meyzew
1 review
0 helpful votes
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January 5th, 2016
Verified purchase

I'm so happy with my wedding dress! I do not imagine it would be so perfect for me.
Thanks TBdress

Thumbnail of user jc175
1 review
0 helpful votes
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December 13th, 2015
Verified purchase

It's my first time on your site ans i found many nice men shirts. I will look back for again.

Thumbnail of user juliew49
1 review
0 helpful votes
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July 16th, 2015
Verified purchase

Very good quality but make sure to buy the right size. I like the color, it's as shown in picture.

Thumbnail of user ishratk
1 review
0 helpful votes
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December 1st, 2015
Verified purchase

I liked my shoes, size ran a bit smaller but I was happy with the quality and ordered more product.

Thumbnail of user taraj15
1 review
0 helpful votes
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November 30th, 2015
Verified purchase

Your site is easy to navigate on and you have things to purchase that are not an every day store.

Thumbnail of user katier34
1 review
4 helpful votes
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March 10th, 2016

I had a terrible experience dealing with this company. Ordered back in February. Tried to cancel order and was told I couldn't. Was told I could return my items if I wasn't satisfied. Received 1 dress and it was horrid. Looked dingy, had loose threads. They let me cancel the other dress since it hadn't shipped, but only wanted to give back 50% of what I paid. On the item I returned they only wanted to give back 50%. Then they started to negotiate. How about 60% on this one and 55% on this one, etc... I wrote a bad review on SiteJabber and then they wanted to negotiate more. They agreed to credit back the price of the dress which hadn't shipped 100% and 65% on the one I returned. They did credit back the 100% on the dress that hadn't shipped, but I still have no refund on the dress I returned. Over 2 weeks ago, they said they would give back 95% if I removed my negative review on Site Jabber. Then they said they processed my credit. It's now been over 10 days and still no credit has shown... so this review stands! This company is horrible. DO NOT BUY FROM THEM! You are stuck with merchandise or only partial credit if you do not want the item. They try some song and dance about how they have to throw away the items if they are returned - I don't buy it! They also did some funny math in the account making it look like I didn't pay as much as I did on my order - but I have my credit card statement to prove it.

UPDATE 7/10/16 As of today, I have still not received a refund for the dress I returned. I have been told twice the refund would be put through and also to be "patient." I have been asked to remove my review and *then* they would put the credit through. Please do NOT believe the positive reviews.

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Value
Shipping
Returns
Quality
Thumbnail of user aaronl22
Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us. Sorry to hear that you had some problem with your order. Could you please tell me your correct ID number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!

Best regards,
TBdress Team

Thumbnail of user sylviet1
1 review
0 helpful votes
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December 7th, 2015
Verified purchase

It's the first time i buy a dress at TBdress and i'm satisfait, my dresse is beautiful, so nice and confortable. I will buy again.

Thumbnail of user lauraa14
1 review
0 helpful votes
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August 4th, 2014

Ordered, collected in couple of days, in time for the dress up day at school = very happy daughter!

Thumbnail of user julieti2
1 review
0 helpful votes
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January 8th, 2016
Verified purchase

I placed 10 orders, and have received 5 out of it exactly as it was displayed. Size fit perfectly

Service
Value
Shipping
Quality
Thumbnail of user amanii
1 review
0 helpful votes
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January 7th, 2016
Verified purchase

I received my order in almost 3 weeks and all the items I ordered were fitting me very well

Thumbnail of user tinyt5
1 review
0 helpful votes
  • Send Message
August 10th, 2015
Verified purchase

I bought a bag last month. I was very happy about it. This has enough room for my staff

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From the business

About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user aaronl22
Aaron l.

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